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Table Of Contents
Detailed Level Procedure (DLP)
Where to Find Safety and Warning Information
Cisco Optical Networking Product Documentation CD-ROM
Obtaining Technical Assistance
Obtaining Additional Publications and Information
About this Guide
This section explains the objectives, intended audience, and organization of this Cisco ONS 15600 SDH Procedure Guide and describes the conventions that convey instructions and other information.
This section provides the following information:
• Audience
• Where to Find Safety and Warning Information
• Obtaining Technical Assistance
• Obtaining Additional Publications and Information
Document Objectives
The Cisco ONS 15600 SDH Procedure Guide provides procedures for installation, turn up, provisioning and acceptance of ONS15600 SDH nodes and ONS15600 SDH designed networks. It is organized in a Cisco-recommended work flow sequence for new installations, and allows easy access to procedures and tasks associated with adds, moves, and changes for existing installations.
Use the Cisco ONS 15600 SDH Procedure Guide in conjunction with the appropriate publications listed in the Related Documentation section.
Audience
To use this Cisco ONS 15600 SDH Procedure Guide, you should be familiar with Cisco or equivalent optical transmission hardware and cabling, telecommunications hardware and cabling, electronic circuitry and wiring practices, and preferably have experience as a telecommunications technician.
Document Organization
Verification procedures are provided, where necessary, to allow contract vendors to complete the physical installation and then turn the site over to craft personnel for verification, provisioning, turn up and acceptance. The front matter of the book appears in the following sequence:
1. Title Page
2. Table of Contents
3. List of Figures
4. List of Tables
5. List of Procedures
6. List of Tasks
The information in the book follows a task oriented hierarchy using the elements described in the following sections.
Chapter (Director Level)
The guide is divided into logical work groups (chapters) that serve as director entry into the procedures. For example, if you are arriving on site after a contractor has installed the shelf hardware, proceed to "Install Cards and Fiber-Optic Cable" and begin verifying installation and installing cards. You may proceed sequentially (recommended), or locate the work you want to perform from the list of procedures on the first page of every chapter (or turn to the front matter or index).
Non-Trouble Procedure (NTP)
Each NTP is a list of steps designed to accomplish a specific task. Follow the steps until the task is complete. For a craftsperson requiring more detailed instructions, refer to the Detailed Level Procedure (DLP) specified in the procedure steps.
Note To ensure that users who are not familiar with NTP and DLP acronyms understand the hierarchy within the guide, NTPs are termed "procedures" and DLPs are termed "tasks." Every reference to a procedure includes its NTP number, and every reference to a task includes its DLP number.
Detailed Level Procedure (DLP)
The DLP (task) supplies additional task details to support the NTP. The DLP lists numbered steps that lead the craftsperson through completion of a task. Some steps require that equipment indications be checked for verification. When the proper response is not obtained, a trouble clearing reference is provided.
Related Documentation
Use this Cisco ONS 15600 SDH Procedure Guide, R1.4 in conjunction with the following referenced publications:
•Cisco ONS15600 SDH Reference Manual
•Cisco ONS15600 SDH Troubleshooting Guide
•Cisco ONS15600 SDH TL1 Access Guide
Document Conventions
This publication uses the following conventions:
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.
Caution Means reader be careful. In this situation, the user might do something that could result in equipment damage or loss of data.
Where to Find Safety and Warning Information
For safety and warning information, refer to the Cisco Optical Transport Products Safety and Compliance Information that accompanied the product. This publication describes the international agency compliance and safety information for the Cisco ONS15600 SDH systems. It also includes translations of the safety warnings that appear in the Cisco ONS15600 SDH system documentation.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408526-7208 or, elsewhere in North America, by calling 800553-NETS (6387).
Cisco Optical Networking Product Documentation CD-ROM
Optical networking-related documentation, including Cisco ONS 15600 SDH product documentation, is available in a CD-ROM package that ships with your product. The Optical Networking Product Documentation CD-ROM is updated periodically and may be more current than printed documentation.
Documentation Feedback
You can submit e-mail comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Cisco TAC Website
The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:
http://www.cisco.com/tac/caseopen
For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Go to this URL to visit the company store:
http://www.cisco.com/go/marketplace/
•The Cisco Product Catalog describes the networking products offered by CiscoSystems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
•Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:
Posted: Thu Feb 26 17:33:00 PST 2004
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