Preface

This guide describes these Cisco Wireless LAN Solution (Cisco WLAN Solution) products:

This guide is for the networking professional who installs and manages these devices. To use this guide, you should be familiar with the concepts and terminology of wireless LANs.

Purpose

This guide provides the information you need to set up and configure a wireless LAN solution using WCS, WLAN controllers, location appliances, and lightweight access points.

Organization

Chapter 1, "Overview," provides an overview of Cisco WLAN Solution products and features.

Conventions

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Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.

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Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional element.

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Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).

Tip

Means the following will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information.

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.


Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. (To see translations of the warnings that appear in this publication, refer to the appendix "Translated Safety Warnings.")
Waarschuwing	Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. (Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het aanhangsel "Translated Safety Warnings" (Vertalingen van veiligheidsvoorschriften) raadplegen.)
Varoitus	T�m� varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin ty�skentelet mink��n laitteiston parissa, ota selv�� s�hk�kytkent�ihin liittyvist� vaaroista ja tavanomaisista onnettomuuksien ehk�isykeinoista. (T�ss� julkaisussa esiintyvien varoitusten k��nn�kset l�yd�t liitteest� "Translated Safety Warnings" (k��nnetyt turvallisuutta koskevat varoitukset).)
Attention	Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entra�ner des blessures. Avant d'acc�der � cet �quipement, soyez conscient des dangers pos�s par les circuits �lectriques et familiarisez-vous avec les proc�dures courantes de pr�vention des accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez consulter l'annexe intitul�e � Translated Safety Warnings � (Traduction des avis de s�curit�).
Warnung	Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer K�rperverletzung f�hren k�nnte. Bevor Sie mit der Arbeit an irgendeinem Ger�t beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unf�llen bewu�t. (�bersetzungen der in dieser Ver�ffentlichung enthaltenen Warnhinweise finden Sie im Anhang mit dem Titel "Translated Safety Warnings" (�bersetzung der Warnhinweise).)
Avvertenza	Questo simbolo di avvertenza indica un pericolo. Si � in una situazione che pu� causare infortuni. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nell'appendice, "Translated Safety Warnings" (Traduzione delle avvertenze di sicurezza).
Advarsel	Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan f�re til personskade. F�r du utf�rer arbeid p� utstyr, m� du v�re oppmerksom p� de faremomentene som elektriske kretser inneb�rer, samt gj�re deg kjent med vanlig praksis n�r det gjelder � unng� ulykker. (Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated Safety Warnings" [Oversatte sikkerhetsadvarsler].)
Aviso	Este s�mbolo de aviso indica perigo. Encontra-se numa situa��o que lhe poder� causar danos fisicos. Antes de come�ar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos el�ctricos, e com quaisquer pr�ticas comuns que possam prevenir poss�veis acidentes. (Para ver as tradu��es dos avisos que constam desta publica��o, consulte o ap�ndice "Translated Safety Warnings" - "Tradu��es dos Avisos de Seguran�a").
�Advertencia!	Este s�mbolo de aviso significa peligro. Existe riesgo para su integridad f�sica. Antes de manipular cualquier equipo, considerar los riesgos que entra�a la corriente el�ctrica y familiarizarse con los procedimientos est�ndar de prevenci�n de accidentes. (Para ver traducciones de las advertencias que aparecen en esta publicaci�n, consultar el ap�ndice titulado "Translated Safety Warnings.")
Varning!	Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utf�r arbete p� n�gon utrustning m�ste du vara medveten om farorna med elkretsar och k�nna till vanligt f�rfarande f�r att f�rebygga skador. (Se f�rklaringar av de varningar som f�rekommer i denna publikation i appendix "Translated Safety Warnings" [�versatta s�kerhetsvarningar].)

Related Publications

These documents provide complete information about the Cisco Wireless LAN Solution:

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Internal-Antenna AP1010 Cisco 1000 Series IEEE 802.11a/b/g Lightweight Access Point Quick Start Guide

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External-Antenna AP1020 and AP1030 Cisco 1000 Series IEEE 802.11a/b/g Lightweight Access Point Quick Start Guide

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Cisco 1000 Series IEEE 802.11a/b/g Lightweight Access Point Ceiling-Mount Bezel Kit Quick Start Guide

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Cisco Wireless LAN Controller and Cisco 1000 Series Lightweight Access Point Release Notes

Click this link to browse to user documentation for the Cisco Wireless LAN Solution:

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

Product Documentation DVD

Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.

The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from Cisco Marketplace at this URL:

Ordering Documentation

Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

Cisco Product Security Overview

A current list of security advisories and notices for Cisco products is available at this URL:

If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

Tip

We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

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Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

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Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

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Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

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iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

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Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

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Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

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Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

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World-class networking training is available from Cisco. You can view current offerings at this URL:

Table Of Contents