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Table of Contents

Preface

Preface

This chapter describes the objectives, audience, organization, and conventions of the Cisco Media Gateway Manager for the Cisco MGX 8260 Media Gateway User Guide, and contains the following sections:

Audience

This guide is meant to be used by the following network experts:

Organization

This guide contains instructions for installing the software and configuring the Cisco MGX 8260 Media Gateway nodes.

This guide contains the following chapters:

"Cisco MGM Orientation", provides an overview of the applications and features.

"Cisco MGM Installation", describes how to install and test the product.

"Using the Management Interfaces", orients the user to the graphical interfaces.

"Security Management", introduces Cisco EMF and Cisco MGM user accounts, as well as SNMP community strings.

"Network Management", provides procedures for using the automatic discovery and sub-chassis synchronization for Cisco MGX 8260 Media Gateways.

"Fault and Performance Management", provides procedures for monitoring alarms and performance.

"Cisco MGX 8260 Node Management", summarizes the Cisco WebViewer configuration procedures.

Related Documentation

The following Cisco publications contain additional information related to the operation of the Cisco Media Gateway Manager for the Cisco MGX 8260 Media Gateway User Guide.


Table 1: Cisco Voice CORBA Gateway Release 1.0 Related Documentation
Documentation Description

Cisco Element Manager Framework User Guide

DOC-7810791=

This book describes the element management framework on which the Cisco Media Gateway Manager is based.

Cisco Voice CORBA Gateway for the MGX 8260 Media Gateway Developer Reference Guide

DOC-7811706=

This book describes the CORBA/IDL interface for the Cisco Media Gateway Manager.

Cisco MGX 8260 Command Line Interface Guide

DOC-7810987=

This book describes how to configure MGX 8260 Media Gateways from the command line interface.

Cisco WebViewer Guide

DOC-7811012=

This book describes how to use the Cisco WebViewer tool.

Conventions

This publication uses the following conventions to convey instructions and information.

Command descriptions use these conventions:

Examples use these conventions:

Default responses to system prompts are in square brackets ([ ]).

Notes, tips, cautions, and warnings use the following conventions and symbols:


Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.


Caution   Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data.


Note   Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.


TimeSaver Means the described action saves time. You can save time by performing the action described in the paragraph.


Tip Means the following information might help you solve a problem.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

http://www.cisco.com/go/subscription

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:


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Posted: Thu Jul 18 00:48:05 PDT 2002
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