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The VPN Concentrator provides an HTML-based graphic interface, called the VPN Concentrator Manager, that allows you to configure, administer, and monitor your device easily. The VPN Concentrator Manager has three sets of screens that correspond to these tasks: Configuration screens, Administration screens, and Monitoring screens.
VPN 3000 Series Concentrator Reference Volume I: Configuration is the first in the two volume VPN 3000 Series Concentrator Reference. Together, both volumes document all the screens of the VPN Concentrator Manager.
This manual contains only configuration information. It contains no information about administering or monitoring the VPN Concentrator. For administration or monitoring information, refer to VPN 3000 Series Concentrator Reference Volume II: Administration and Monitoring.
This manual also contains no information about installing the VPN Concentrator and initially configuring it. For information about set-up and initial configuration, refer to the VPN 3000 Series Concentrator Getting Started.
We also assume you are an experienced system administrator or network administrator with appropriate education and training, who knows how to install, configure, and manage internetworking systems. However, virtual private networks and VPN devices might be new to you. You should be familiar with Windows system configuration and management, and you should be familiar with Microsoft Internet Explorer or Netscape Navigator or Communicator browsers.
We assume you have read the VPN 3000 Series Concentrator Getting Started manual, set up your VPN Concentrator, and followed the minimal configuration steps in quick configuration.
The chapters and sections of this guide correspond to the Configuration part of the VPN Concentrator Manager table of contents (the left frame of the Manager browser window) and are in the same order they appear there.
This guide is organized as follows:
Note This guide is the first volume of the complete VPN Concentrator Manager reference. It documents only configuration tasks. For information on administering or monitoring your VPN Concentrator, refer to the VPN 3000 Series Concentrator Reference Volume II: Administration and Monitoring. |
Refer to the following documents for further information about Cisco VPN applications and products.
The VPN 3000 Series Concentrator Reference Volume II: Administration and Monitoring provides guidelines for administering and monitoring the VPN Concentrator. It explains and defines all functions available in the Administration and Monitoring screens of the VPN Concentrator Manager. Appendixes to this manual provide troubleshooting guidance and explain how to access and use the alternate command-line interface.
The VPN Concentrator Manager also includes online help that you can access by clicking the Help icon on the toolbar in the Manager window.
The VPN 3000 Series Concentrator Getting Started manual takes you from unpacking and installing the VPN 3000 Series Concentrator, through configuring the minimal parameters to make it operational (called quick configuration).
The VPN Client User Guide explains how to install, configure, and use the VPN Client, which lets a remote client use the IPSec tunneling protocol for secure connection to a private network through the VPN Concentrator.
The VPN Client Administrator Guide tells how to configure a VPN 3000 Concentrator for remote user connections using the VPN Client, how to automate remote user profiles, how to use the VPN Client command-line interface, and how to get troubleshooting information.
The VPN 3002 Hardware Client Reference provides details on all the functions available in the VPN 3002 Hardware Client Manager. This manual is online only.
The VPN 3002 Hardware Client Getting Started manual provides information to take you from unpacking and installing the VPN 3002, through configuring the minimal parameters to make it operational (called Quick Configuration). This manual is available only online.
The VPN 3002 Hardware Client Quick Start Card summarizes the information for quick configuration. This quick reference card is provided with the VPN 3002 and is also available online.
The VPN 3002 Hardware Client Basic Information sticky label summarizes information for quick configuration. It is provided with the VPN 3002 and you can also print it from the online version; you can affix the label to the VPN 3002.
The VPN 3000 Series Concentrator and VPN 3002 Hardware Client documentation are provided on the VPN 3000 Concentrator software distribution CD-ROM in PDF format. The VPN Client documentation is included on the VPN Client software distribution CD-ROM, also in PDF format. To view the latest versions on the Cisco web site, click the Support icon on the toolbar at the top of the VPN Concentrator Manager, Hardware Client Manager, or Client window. To open the documentation, you need Acrobat Reader 3.0 or later; version 4.5 is included on the Cisco VPN 3000 Concentrator software distribution CD-ROM and on the VPN Client software distribution CD-ROM.
Other useful references include:
This document uses the following conventions:
Notes use the following conventions:
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. |
Tips use the following conventions:
Tip Means the following are useful tips. |
Cautions use the following conventions:
Caution Means reader be careful. Cautions alert you to actions or conditions that could result in equipment damage or loss of data. |
Warnings use the following conventions:
Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. |
As you configure and manage the system, enter data in the following formats unless the instructions indicate otherwise:
These sections explain how to obtain documentation from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at this URL:
Translated documentation is available at this URL:
http://www.cisco.com/public/countries_languages.shtml
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
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Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://www.cisco.com/register/
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Posted: Fri Apr 18 17:54:39 PDT 2003
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