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Table Of Contents
Obtaining Documentation, Obtaining Support, and Security Guidelines
Preface
This preface describes who should read this publication and its document conventions.
The preface includes the following topics:
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Overview
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Overview
The Cisco Emergency Responder Administrator Guide 2.0 provides you with the information you need to understand, install, configure, manage, and use Cisco Emergency Responder (Cisco ER) 2.0.
Audience
Network engineers, system administrators, and telecom engineers should review this guide to learn the steps required to properly set up Cisco ER in the network. Because of the close interaction of Cisco ER with Cisco Unified Communications Manager, you should be familiar with Cisco Unified Communications Manager before deploying Cisco ER.
Security personnel should read the Cisco Emergency Responder User Guide 2.0.
Organization
The following table shows how this guide is organized:
Provides information to help you understand emergency call ordinances, how Cisco ER helps you meet the ordinances, and what you need to do to deploy Cisco ER successfully.
Provides detailed information on installing or upgrading to Cisco ER 2.0.
Chapter 3, "Configuring Cisco Unified CallManager 4.2 and 4.3 for Cisco Emergency Responder 2.0"
Describes procedures for configuring Cisco Unified CallManager 4.2 and 4.3 for Cisco ER 2.0.
Describes procedures for configuring Cisco Unified Communications Manager 5.0, 5.1, and 6.0 for Cisco ER 2.0.
Describes how to configure Cisco ER so that it begins managing emergency calls.
Describes how to configure and use Cisco ER 2.0 Serviceability features.
"Configuring the Cisco Unified Operating System for Cisco Emergency Responder 2.0"
Describes how to configure and use the Cisco Unified Communications Operating System, which is bundled with Cisco ER 2.0.
"Configuring the Cisco Emergency Responder 2.0 Disaster Recovery System"
Describes how to configure the Cisco ER 2.0 Disaster Recovery System.
Describes how to use the Cisco ER Admin Utility.
Describes the various roles for Cisco ER users.
Addresses problems you might encounter with Cisco ER and provides ways to resolve them; also includes other tasks associated with problem identification and resolution.
Describes the ALI Formatting Tool (AFT) and provides information on how to use and troubleshoot the AFT.
Appendix A, "Administration Web Interface For Cisco Emergency Responder"
Describes the fields on the pages of the Cisco ER administrator's web interface.
Appendix B, "Serviceability Web Interface For Cisco Emergency Responder"
Describes the fields on the pages of the Cisco ER serviceability web interface.
Describes the fields on the pages of the Cisco Unified Operating System (OS) Administration web interface.
Appendix D, "Disaster Recovery System Web Interface For Cisco Emergency Responder"
Describes the fields on the pages of the Cisco ER Disaster Recovery System Administration web interface.
Appendix E, "Admin Utility Web Interface For Cisco Emergency Responder"
Describes the fields on the pages of the Cisco ER Admin Utility web interface.
Provides information on the Cisco Unified OS Administration command-line interface, including available commands, command syntax, and parameters.
Provides service-provider specific information for use in conjunction with the AFT.
Related Documentation
For additional information about Cisco Emergency Responder (Cisco ER), Cisco Unified CallManager, and Cisco Unified Communications Manager, refer to the following publications.
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http://www.cisco.com/en/US/products/sw/voicesw/ps842/tsd_products_support_series_home.html
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http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
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http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
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http://www.cisco.com/en/US/products/ps6535/index.html
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Acknowledgements
This product includes software developed by Justin Wells and Semiotek Inc. for use in the WebMacro Servlet Framework (http://www.webmacro.org).
You may use WebMacro for use under the GNU General Public License. You may also use WebMacro under the terms of the Semiotek Public License. The terms of the Semiotek Public License are as follows:
Copyright (c) 1997, 1998, 1999, 2000 Semiotek Inc.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
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THIS SOFTWARE IS PROVIDED BY SEMIOTEK INC. ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL SEMIOTEK INC. OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Posted: Fri Jun 8 00:33:24 PDT 2007
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