|
Table Of Contents
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Preface
Audience
This guide is for the networking professional who installs and manages the Cisco Aironet 1130AG Series Access Point, hereafter referred to as the access point. To use this guide, you should have experience working with Cisco IOS software and be familiar with the concepts and terminology of wireless local area networks.
Purpose
This guide provides the information you need to install and configure basic settings for your access point. For information on using Cisco IOS commands to configure your access point, refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points. For detailed information about these Cisco IOS commands, refer to the Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges for this release. For information about the standard Cisco IOS Release 12.3 commands, refer to the Cisco IOS documentation set available from the Cisco.com home page at Service and Support > Technical Documents. On the Cisco Product Documentation home page, select Release 12.3 from the Cisco IOS Software drop-down menu.
This guide also includes an overview of the access point web-based interface (APWI) but does not provide field-level descriptions of all the APWI windows nor does it provide the procedures for configuring all access point options from the APWI. For all APWI window descriptions, refer to the access point online help, which is available from the Help buttons on the APWI pages.
Organization
This guide is organized into these chapters:
Chapter 1, "Overview," lists the software and hardware features of the access point and describes the access point's role in your network.
Chapter 2, "Installing the Access Point," describes how to mount the access point on a desktop, wall, or ceiling, how to connect Ethernet, serial, and power cables, and provides an installation summary, safety warnings, and general guidelines.
"Configuring the Access Point for the First Time," describes how to configure basic settings on a new access point.
"Using the Web-Browser Interface," describes how to use the web-browser interface to configure the access point.
"Using the Command-Line Interface," describes how to use the command-line interface (CLI) to configure the access point.
Chapter 6, "Troubleshooting," provides troubleshooting procedures for basic problems with the access point.
Appendix A, "Translated Safety Warnings," provides translations of the safety warnings that appear in this publication.
Appendix B, "Declarations of Conformity and Regulatory Information," provides declarations of conformity and regulatory information for the access point.
"Access Point Specifications," lists technical specifications for the access point.
"Channels and Power Levels," lists the access point radio channels and the maximum power levels supported by the world's regulatory domains.
"Console Cable Pinouts," identifies the pinouts for the serial console cable that connects to the access point's serial console port.
Conventions
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
•Commands and keywords are in boldface text.
•Arguments for which you supply values are in italic.
•Square brackets ([ ]) mean optional elements.
•Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.
•Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional element.
Interactive examples use these conventions:
•Terminal sessions and system displays are in screen font.
•Information you enter is in boldface screen font.
•Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).
Notes, cautions, and timesavers use these conventions and symbols:
Tip Means the following will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information.
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
Caution Means reader be careful. In this situation, you might do something that could result equipment damage or loss of data.
Related Publications
These documents provide complete information about the access point:
•Release Notes for Cisco Aironet 1130AG Series Access Point
•Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges
•Cisco IOS Software Configuration Guide for Cisco Aironet Access Points
Click this link to browse to the Cisco Aironet documentation home page:
http://www.cisco.com/univercd/cc/td/doc/product/wireless/index.htm
To browse to the 1130AG series access point documentation, select Aironet 1130AG Series Wireless LAN Products > Cisco Aironet 1130AG Series Access Points.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
•Report security vulnerabilities in Cisco products.
•Obtain assistance with security incidents that involve Cisco products.
•Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
•Emergencies — security-alert@cisco.com
•Nonemergencies — psirt@cisco.com
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Locating the Product Serial Number
The access point serial number is on the bottom of the housing (refer to Figure 1).
Figure 1 Location of Serial Number Label
The access point serial number label contains the following information:
•Model number, such as AIR-AP1130AG-x-k9
•Serial number, such as VDF0636XXXX (11 alphanumeric digits)
•MAC address, such as 00abc65094f3 (12 hexadecimal digits)
•Location of manufacture, such as Made in Singapore
You need your product serial number when requesting support from the Cisco Technical Assistance Center.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•World-class networking training is available from Cisco. You can view current offerings at this URL:
Posted: Fri Apr 29 16:32:22 PDT 2005
All contents are Copyright © 1992--2005 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.