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Table of Contents

Preface

Preface

About this manual

The VPN 3002 Hardware Client User Guide provides guidelines for configuring the Cisco VPN 3002, details on all the functions available in the VPN 3002 Hardware Client Manager, and instructions for using the VPN 3002 Command Line Interface.

Prerequisites

We assume you have read the VPN 3002 Hardware Client Getting Started manual and have followed the minimal configuration steps in Quick Configuration. That section of the VPN Hardware Client Manager is not described here.

We also assume you are an experienced system administrator or network administrator with appropriate education and training, who knows how to install, configure, and manage internetworking systems. However, virtual private networks and VPN devices may be new to you. You should be familiar with Windows® 95/98 or Windows NT® system configuration and management, and you should be familiar with Microsoft Internet Explorer or Netscape® Navigator® or Communicator browsers.

Organization

This manual is organized by the order in which sections appear in the VPN 3002 Hardware Client Manager table of contents (the left frame of the Manager browser window; see Figure 1-30 in "Using the VPN 3002 Hardware Client Manager."

"Using the VPN 3002 Hardware Client Manager" explains how to log in, navigate, and use the VPN 3002 Hardware Client Manager with a browser. It explains both HTTP and HTTPS browser connections, and how to install the SSL certificate for a secure (HTTPS) connection.

"Configuration" describes the main VPN 3002 Hardware Client Manager configuration screen.

"Interfaces" explains how to configure the VPN 3002 Private and Public interfaces.

"System Configuration" describes the system configuration screen of the VPN 3002 Hardware Client Manager.

"Servers" explains how to configure the VPN 3002 to communicate with DNS servers to convert hostnames to IP addresses (DNS).

"Tunneling" explains how to configure IPSec.

"IP Routing" explains how to configure static routes, default gateways, and DHCP parameters and options.

"Management Protocols" explains how to configure built-in VPN 3002 servers that provide management functions:, HTTP and HTTPS, Telnet, SNMP, SNMP Community Strings, SSL and SSH.

"Events" explains how to configure system events such as alarms, traps, error conditions, network problems, task completion, or status changes.

"General" explains how to configure the system identification, date, and time.

"Policy Management" explains how to configure PAT and use LAN Extension mode.

"Administration" explains how to configure and use high-level VPN 3002 administrator activities such as who is allowed to configure the system, what software runs on it, rebooting and shutting down the system, managing its configuration files, and managing X.509 digital certificates.

"Monitoring" explains the many status, statistics, sessions, and event log screens that you can use to monitor the VPN 3002.

"Using the Command Line Interface" explains how to use the built-in menu- and command-line-based administrative management system via the system console or a Telnet session. With the CLI, you can access and configure all the same parameters as the HTML-based VPN 3002 Hardware Client Manager.

"Errors and troubleshooting" describes common errors that may occur while configuring the system, and how to correct them. It also describes all system and module LED indicators.

Additional documentation

The VPN 3002 Hardware Client Getting Started manual provides information to take you from unpacking and installing the VPN 3002, through configuring the minimal parameters to make it operational (called Quick Configuration). This manual is online only.

The VPN 3002 Hardware Client Manager also includes extensive context-sensitive online help that you can access by clicking the Help icon on the toolbar in the Manager window.

The VPN 3002 Hardware Client Quick Reference Card summarizes information for Quick Configuration. This quick reference card is provided with the VPN 3002, and is also available online.

The VPN 3002 Hardware Client Basic Information sticky label summarizes information for installing the VPN 3002 and beginning configuration. It is provided with the VPN 3002 and you can also print it from the online version; you can afix the label to the VPN 3002 if you want.

The VPN 3000 Concentrator Series Getting Started manual provides information to take you from unpacking and installing the VPN 3000, through configuring the minimal parameters to make it operational (called Quick Configuration).

The VPN 3000 Concentrator Series User Guide provides details on all the functions available in the VPN Concentrator Manager, and guidelines for configuring the VPN 3000 Concentrator.

The VPN Client User Guide explains how to install, configure, and use the VPN Client, which lets a remote client use the IPSec tunneling protocol for secure connection to a private network through the VPN 3000 Concentrator.

The VPN Client Administrator Guide tells how to configure a VPN 3000 Concentrator for remote user connections via the VPN Client, how to automate remote user profiles, how to use the VPN Client command line interface, and how to get troubleshooting information.

Documentation on VPN software distribution CDs

The VPN 3000 Concentrator and VPN 3002 Hardware Client documentation is provided on the VPN 3000 Concentrator software distribution CD-ROM in PDF format. The VPN Client documentation is included on the VPN Client software distribution CD-ROM, also in PDF format. To view the latest versions on the Cisco Web site, click the Support icon on the toolbar at the top of the VPN Concentrator, Manager, Hardware Client Manager or Client window. To open the documentation, you need Adobe® Acrobat® Reader 3.0 or later; version 4.5 is included on the Cisco VPN 3000 Concentrator software distribution CD-ROM.

Obtaining documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

http://www.cisco.com/go/subscription

Documentation feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining technical assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by using the Cisco TAC website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

Other references

Other useful books and articles include:

Documentation conventions

We use these typographic conventions in this manual:

Font Meaning

This font

Document, chapter, and section titles. Emphasized text.

This font

Command-line prompts and entries, data-entry-field entries, system displays, filenames, etc.

This font

Literal entries you should make exactly as shown.

<This font>

Variables that the system supplies. Ignore the angle brackets.

This font

Menus, menu items, keyboard keys, icons, screen names, data-entry field names, etc.

Data formats

As you configure and manage the system, enter data in these formats unless the instructions indicate otherwise.

IP addresses

IP addresses use 4-byte dotted decimal notation; for example, 192.168.12.34. You can omit leading zeros in a byte position.

Subnet masks and wildcard masks

Subnet masks use 4-byte dotted decimal notation; for example, 255.255.255.0. Wildcard masks use the same notation; for example, 0.0.0.255. You can omit leading zeros in a byte position.

MAC addresses

MAC addresses use 6-byte hexadecimal notation; for example, 00.10.5A.1F.4F.07.

Hostnames

Hostnames use legitimate network host or end-system name notation; for example, VPN01. Spaces are not allowed. A hostname must uniquely identify a specific system on a network.

Text strings

Text strings use alphanumeric characters, upper- and lower-case. Most text strings are case-sensitive; for example, simon and Simon represent different usernames. The maximum length of text strings is generally 48 characters.

Filenames

Filenames on the VPN 3002 follow the DOS 8.3 naming convention: a maximum of eight characters for the name, plus a maximum of three characters for an extension. For example, LOG00007.TXT is a legitimate filename. The VPN3002 always stores filenames as uppercase.

Port numbers

Port numbers use decimal numbers from 0 to 65535 with no commas or spaces.


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Posted: Tue Nov 19 15:17:15 PST 2002
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