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Operating ISM

Operating ISM

ISM operates like a standard NetView application, and it provides many features to help you manage your router resources from within the mainframe environment. ISM's comprehensive full-screen panel interface provides you with both menu-driven and command-driven access to the applications and features in ISM. ISM also makes extensive use of function keys, which provide easy access to related panels with a single keystroke.

This chapter describes the following tasks for operating ISM:

Starting ISM

Starting the ISM program consists of two tasks:


Note It is possible to run some of the ISM commands, such as ismsetup, without the ISM program being initialized in NetView.

Initializing the ISM Autotasks in NetView

Automatically Initializing ISM

The ISM program is initialized from NetView by running one or more of the ISM autotasks (ISMMGR, ISMMGRA, or ISMMGRB). To initialize the ISM program automatically when NetView is started, you can define the ISM autotasks in NetView. Or, you can manually run the autotask command from a NetView command prompt.

For more information about defining the ISM autotasks in NetView, see the section, "Updating NetView" in the "Installing ISM" chapter of the CiscoWorks Blue Internetwork Status Monitor Installation Guide.

Manually Initializing ISM

If the ISM autotask is not started by NetView, you can dynamically start the autotasks by typing one or more of the following commands from a NetView command prompt:

autotask opid=ismmgr autotask opid=ismmgra autotask opid=ismmgrb

The ismmgra and ismmgrb autotasks are optional, depending upon the number of routers that are going to be managed at your site. For more information about setting up the autotasks to manage your routers, see the section "Assigning ISM Autotasks to Monitor Routers" in the chapter "Setting Up the ISM Environment."

Starting the Program Interface

ISM Release 3.0 allows the NSP Release 2.0 and ISM Release 3.0 program interfaces to coexist. After you initialize ISM by starting the ISM autotasks you can run either the NSP user interface or the ISM user interface. This user guide provides information about operating the ISM Release 3.0 program interface.

If you have previously used the NSP Release 2.0 interface, then you can run the NSP user interface after ISM is initialized until you become more familiar with the ISM user interface. New users should run the ISM user interface.

Separate database files are maintained for each version of the user interface that you run. When you use the NSP user interface, you will see only the data for the features that are supported in that release. If you begin to use any of the new features of ISM Release 3.0 you can view that data only when you are running the ISM program interface.You cannot migrate NSP data that you gather after the initial migration from NSP Release 2.0.

For more information about migrating your NSP Release 2.0 data, see the CiscoWorks Blue Internetwork Status Monitor Installation Guide.

Running NSP Release 2.0

To run NSP Release 2.0, perform the following tasks:

Step 1 Log in to NetView.

Step 2 At the command line on the NetView main menu panel, type nsp and press Enter. The Native Service Point (NSP) for NetView main menu panel is displayed (Figure 2-1).


Note The message "ISM manager did not initialize" is a normal message that appears when the NSP interface is operating from ISM. It does not indicate a problem with the program.

Figure 2-1:
Native Service Point (NSP) for NetView Main Menu Panel


Running ISM Release 3.0

To run ISM Release 3.0, perform the following tasks:

Step 1 Log in to NetView.

Step 2 At the command line on the NetView main menu panel, type ism and press Enter. The ISM main menu panel is displayed (Figure 2-2) showing the date and time that ISM was last initialized and identifying the autotask that is running.


Note If you added any of the ISM commands to the STATMON menu as described in the CiscoWorks Blue Internetwork Status Monitor Installation Guide, then you can also select the ism command from NetView's STATMON menu panel.

Figure 2-2:
Internetwork Status Monitor (ISM) Main Menu Panel


Navigating Between ISM Panels

ISM is designed to provide flexible access to the applications and features that you might want to use frequently and often provides more than one way for you to obtain or update information about the resources that you are managing. You can navigate between the ISM panels the following ways:

Using the ISM Menu Interface

The ISM main menu panel is the panel that opens when you start the ISM program interface (Figure 2-2). In most cases you can access the ISM main menu panel from any other ISM panel by pressing F2.

From the ISM main menu panel, you can access each of ISM's primary applications. Each of the options on the left side of the panel provides access to one of ISM's applications or features.

If the application is enabled in ISM Router Management Setup, an asterisk appears beside the option, and the option is shown in white. For more information on setting up ISM's applications, see the "Setting Up the ISM Environment" chapter. If the application is disabled, the asterisk is removed and the option is shown in turquoise.

Each of the applications has a corresponding command that you can use to go directly to the application's panel from anywhere within ISM. For more information, see the "Using the ISM Command-Line Interface" section.

In addition to the ISM main menu panel, ISM provides secondary menu interfaces for monitoring routers, downstream physical units (DSPUs), and Cisco Mainframe Channel Connections on the following panels:

Using the ISM Command-Line Interface

Each of the ISM primary applications that are accessible from the ISM main menu panel, and many of ISM's commonly accessed functions, can be directly accessed using the ISM (or NetView) command-line interface. ISM allows you to type a command on any of the ISM panels at the command prompt to access another application or function of the ISM program. The ISM command prompt is located at the bottom of the panel, and is indicated by the arrow (==>) just above the function key row.

The following example shows how you can access the Router Status panel using the ismmgr command from a Session Connection History panel (Figure 2-3):

Step 1 At the command prompt, type ismmgr.


Figure 2-3: Session Connection History Panel


Step 2 Press Enter to display the Router Status panel (Figure 2-4).


Figure 2-4: Router Status Panel


 
Tips

You can execute NetView commands directly from the ISM command line by typing the command and pressing Enter. ISM automatically switches to the NetView console and runs the command that you entered. Press F6 to return to ISM.

Using the Function Keys

Every panel in ISM implements a set of function keys to provide single-keystroke access to other panels containing related information and to provide basic navigation and operation functions.

The standard function keys in ISM are described in Table 2-1. There are exceptions to the implementation of the standard function keys on some of the ISM panels to provide adequate operation of those panels. However, most panels use the functions keys according to the standard descriptions.


Table  2-1: Description of Standard Function Keys
Function Key
Obtain more information on how to use the panel and its options. F1
Go to the ISM main menu panel. F2
Return to the previously displayed panel. F3
Update a management record with the selected options. F4
Toggle between the NetView command prompt and the ISM panel. F6
Scroll to the top of the display when the displayed data exceeds the length of a single panel. F7
Scroll to the bottom of the display when the displayed data exceeds the length of a single panel. F8
Scroll to the left when the displayed data exceeds the width of a single panel. F10
Scroll to the right when the displayed data exceeds the width of a single panel. F11
Refresh the data displayed on the panel or recall the last command entered on a panel. F12

Updating Panel Options

Many of the ISM panels display information about a resource in addition to providing certain options. Some of the interface panels are administration panels, which contain variables and options to define the management of a resource.

To help you locate options on any panel within the ISM interface, all data-entry field options are indicated in green with an underline. Informational and descriptive fields are normally in white and turquoise.

Use the following guidelines when making updates to options on the ISM panels:

Viewing the Log of ISM Messages and Conditions

The ISM program uses an event log to record ISM messages and conditions, such as when a router has changed its status. The ISM log also provides a useful audit trail that provides information about operator updates to ISM resource definitions. You can view the event log to search for these conditions. ISM implements a primary and secondary log so that when the active event log is full, the other log automatically becomes active.

The event log allows you to view the contents of the active or inactive log and to specify a date and time range for which you want to view events. The default view shows events that have occurred in the current hour for all routers currently being managed by ISM. Once you have opened the log, you can change the date and time range that you want to review from within the log.

There are several options that you can specify from the ISM main menu panel to view the ISM event log:

The active ISM log is displayed (Figure 2-5).
The inactive ISM log is displayed.
If you want to specify a date or time end range, enter the ending date or time in the To field.

Figure 2-5:
ISM Event Log Panel


To view additional information from within the ISM log, you can perform the following operations:

Using the Primary Operating Panels

There are several panels in ISM that provide the primary functions for managing your router resources. The following sections describe how you can use these panels to monitor your network resources:

Using the ISM Status Summary Panel

Use the ISM Status Summary panel (Figure 2-6) to monitor the overall status of the resources being managed by ISM. The ISM Status Summary panel provides a color-coded status by resource type and summarizes the number of resources that are in the corresponding condition. You can access the ISM Status Summary panel from the ISM main panel by positioning the cursor on * SUM and pressing Enter.

 
Timesaver To go directly to the ISM Status Summary panel, type the ismsum command at any ISM command prompt and press Enter.

From the ISM Status Summary panel, you can tab to the resource type and status condition that you are interested in and press Enter.

You can access all of ISM's resource-specific status panels from the ISM Status Summary. For example, if you position the cursor in the Total field for routers and press Enter, ISM displays the ISM Router Status panel for all of the routers that ISM is managing. If you position the cursor in a router field where there is a performance (PERF) or alert condition and press Enter, ISM displays the ISM Router Status panel showing only the routers that are in the condition that you selected.


Figure 2-6: ISM Status Summary Panel


For details about using the panel to monitor a specific resource type, see the following chapters in this guide:

Using the Router Status Panel

Use the Router Status panel (Figure 2-7) to monitor the status of all of the routers (by service point name) that are being managed by ISM. You can access the Router Status panel from the ISM main menu panel by positioning the cursor on * MGR and pressing Enter, or from the ISM Status Summary panel.

 
Timesaver To go directly to the Router Status panel, type the ismmgr command at any ISM command prompt and press Enter.
Figure 2-7: Router Status Panel


The Router Status panel provides the following functions:

For details about monitoring routers, see the "Monitoring Routers" chapter in this guide.

Using the Router Status with Options Panel

Use the Router Status with Options panel (Figure 2-8) to view and execute the ISM router operations for a specific router. The Router Status with Options panel also provides a color-coded status for the selected router and other management information, such as what hardware and Cisco IOS software release are being used. You can access the Router Status with Options panel by selecting a router on the Router Status panel and pressing either Enter or F10.


Figure 2-8: Router Status with Options Panel


As on the Router Status panel (Figure 2-4), you can also diagnose a router condition by pressing F5 from the Router Status with Options panel. ISM automatically displays the appropriate diagnostic panel for the router condition, such as NetView's NPDA for troubleshooting hardware problems.

To execute one of the router menu operations, type the option number or letter in the Enter Option field and press Enter. Or, you can press the Tab key until it is positioned on the option that you want to select and press Enter.

Accessing NetView

You can switch between ISM and the NetView console from any panel in ISM. From NetView, you can browse the NetView log and run NetView commands and then return to ISM. To go to the NetView console from ISM, press F6. To return to ISM from NetView, press F6 again.

 
Tips

You can execute NetView commands directly from the ISM command line by typing the command and pressing Enter. ISM automatically switches you to the NetView console and runs the command that you entered. To return to ISM, press F6.

Operating ISM in Multiple NetView Domains

You can use the ISM Focal Point Manager application to operate ISM in multiple NetView domains and then access the ISM management functions to monitor resources on those remote domains from your local NetView domain.

To maintain security integrity across ISM in the remote NetView domain, the ISM operator's NetView userid (not ISM operator ID) must be set up identically on the local and remote NetView domain. When an ISM operator attempts to perform management functions on a target system (remote domain) ISM verifies that the NetView userid has the required authority on the remote domain before executing any commands.

For information about setting up the Focal Point Management application, see the section "Setting Up Focal Point Management" in the "Setting Up the ISM Environment" chapter. For information about monitoring resources in multiple domains, see the "Using the Focal Point Manager" chapter.

Accessing Help Online

ISM provides extensive online help, including field-level help, message help, and a menu-driven panel for the ISM application commands. You can access online help in the following ways:


Figure 2-9: ISM for NetView Help Panel


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