About This Guide

Table Of Contents

About This Guide

Audience

Document Organization

Document Conventions

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

About This Guide

Revised: May 30, 2007, OL-12984-01

This document describes how to install and configure the Collection Manager (CM) component of the Cisco Service Control solution. It covers only the basic and most typical installation and configuration steps. For more detailed instructions on the installation and configuration of the CM, refer to the Cisco SCMS Collection Manager User Guide.

Audience

This guide is intended for the networking or computer technician responsible for the onsite installation and configuration of the Cisco Service Control Management Suite (SCMS) Collection Manager (CM). It is also intended for the operator responsible for the daily operations of the CM, allowing the Service Provider operator to make enhancements in a subscriber-oriented environment.

Document Organization

This guide contains the following chapters:

• "Getting the Collection Manager Software"

• "Checking System Prerequisites (Clean Install Only)"

• "Installing Bundled Sybase Database (Clean Install Only)"

• "Installing the CM (Clean Install Only)"

• "Upgrading the CM (Omit if Full Install)"

• "Getting the CM Working"

• "Post Installation Actions"

Document Conventions

This guide uses the following conventions:

•Bold is used for commands, keywords, and buttons.

•Italics are used for command input for which you supply values.

•Screen font is used for examples of information that are displayed on the screen.

•Bold screen font is used for examples of information that you enter.

•Vertical bars ( | ) indicate separate alternative, mutually exclusive elements.

•Square brackets ( [ ] ) indicate optional elements.

•Braces ( {} ) indicate a required choice.

•Braces within square brackets ( [{}] ) indicate a required choice within an optional element.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the guide.

Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. To see translated versions of warnings, refer to the Regulatory Compliance and Safety Information document that accompanied the device.

Related Documentation

Use this Cisco SCMS Collection Manager Quick Start Guide in conjunction with the following Cisco documentation:

•Cisco SCMS Collection Manager User Guide

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html