About This Guide

This preface describes who should read the Cisco Service Control Application Reporter User Guide, how it is organized, and its document conventions.

This guide is intended for experienced network administrators who are responsible for generating reports of the daily operation using the Cisco Service Control Application Reporter (SCA Reporter). This introduction provides information about the following topics:

Document Revision History

Organization

Cisco Service Control Release	Part Number	Publication Date
Release 3.1.0	OL-8411-04	May, 2007

Cisco Service Control Release	Part Number	Publication Date
Release 3.0.5	OL-8411-03	November, 2006

Cisco Service Control Release	Part Number	Publication Date
Release 3.0.3	OL-8411-02	May, 2006

Cisco Service Control Release	Part Number	Publication Date
Release 3.0.0	OL-8411-01	December, 2005

Table 1
Chapter	Title	Description
Chapter 1	"General Overview"	Provides a brief overview of the Cisco Service Control solution and describes the components of the system.
Chapter 2	"Getting Started"	Provides an introduction to the Cisco Service Control Application Reporter (SCA Reporter), explains some basic concepts, and provides instructions on how to install and launch the SCA Reporter. It also provides Basic terminology and a Quick Start section.
Chapter 3	"Using the Cisco Service Control Application Reporter"	Describes basic and advanced configuration of the SCA Reporter. It also describes how to navigate in the GUI.
Chapter 4	"Managing Report Instances"	Describes the features of the SCA Reporter, including creating a new report instance and modifying an existing report instance.
Chapter 5	"Working with Reports"	Describes the available actions for the SCA Reporter, including viewing and adjusting the chart display.
Chapter 6	"The SCA Reporter Command-Line Interface"	Explains how to use the SCA Reporter Command-Line Interface to generate reports.
Appendix A	"Installing and Upgrading SCA Reporter Templates"	Describes how to install and upgrade SCA Reporter templates.
Appendix B	"Troubleshooting"	Describes SCA Reporter error messages and their probable causes and solutions.
Appendix C	"The SCA Reporter as a Tool in the SCA BB Console"	Describes the SCA Reporter as a tool in the SCA BB Console.
Appendix D	"SCA Reporter Templates"	Describes the properties of report instances created from the SCA Reporter templates, organized by template groups.

Document Conventions

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Screen font is used for examples of information that are displayed on the screen.

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Vertical bars ( | ) indicate separate alternative, mutually exclusive elements.

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Braces within square brackets ( [{}] ) indicate a required choice within an optional element.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the guide.

Timesaver

Means the described action saves time. You can save time by performing the action described in the paragraph.

Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. To see translated versions of warnings, refer to the Regulatory Compliance and Safety Information document that accompanied the device.

Related Documentation

Your SCE 2000 platform and the software running on it contain extensive features and functionality, which are documented in the following resources:

Note Note You can access Cisco software configuration and hardware installation and maintenance documentation on the World Wide Web at Cisco Website URL. Translated documentation is available at the following URL: International Cisco Website

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For initial installation and startup information, refer to the SCE 2000 4xGBE Quick Start Guide .

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For international agency compliance, safety, and statutory information for wide-area network (WAN) interfaces for the SCE 2000 platform, refer to the Regulatory Compliance and Safety Information for Cisco Service Control Engine (SCE) .

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For installation and configuration of the other components of the Service Control Management Suite refer to:

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To view Cisco documentation or obtain general information about the documentation, refer to the following sources:

Obtaining Documentation, Obtaining Support, and Security Guidelines