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Table Of Contents
show network detail location id
show voicemail broadcast messages
S
show network detail location id
show voicemail broadcast messages
script (ccn application)
To specify the script used by the application, use the script command in Cisco Unity Express configuration application mode. To delete the script, use the no form of this command.
script script-name [description "description"]
no script script-name
Syntax Description
Defaults
The default description is the name of the script.
Command Modes
Configuration application
Command History
Examples
The following example assigns the aa.aef file as the script for the Auto Attendant application.
se-10-0-0-0# config t
se-10-0-0-0(config)# ccn application autoattendant
se-10-0-0-0(config-application)# script aa.aef description "AutoAttendant Script"
se-10-0-0-0(config-application)# end
se-10-0-0-0(config)# exit
Related Commands
Command Descriptionccn application
Configures the CCN applications, such as voice mail and auto attendant.
show ccn application
Displays the CCN application details.
security password
To configure system-wide password length and expiry time, use the security password command in Cisco Unity Express configuration mode. To reset the password length and expiry time to system defaults, use the no form of this command.
security password {length min password-length | expiry days password-days}
no security password {length min | expiry}
Syntax Description
Defaults
Password length = 3
Passwords do not expire.Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
To control security on your system, the password length and expiry times can be configured on a system-wide basis.
•The administrator can configure the length to a value greater than or equal to 3 alphanumeric characters. This is a system-wide value, so all users must have passwords of at least that many characters.
•The password length does not have to equal the PIN length.
•The expiry time is the time, in days, for which the password is valid. When this time is reached, the user must enter a new password.
•If the expiry time is not configured, passwords do not expire.
•The password expiry time does not have to equal the PIN expiry time.
•Additionally, the GUI Defaults > User menu option configures these settings.
Examples
The following example sets the password length to 6 characters and the password expiry time to 60 days.
se-10-0-0-0# config t
se-10-0-0-0(config)# security password length min 6
se-10-0-0-0(config)# security password expiry days 60
se-10-0-0-0(config)# end
The following example resets the password length to the system default:
se-10-0-0-0# config t
se-10-0-0-0(config)# no security password length min
se-10-0-0-0(config)# end
The following example resets the password expiry time to the system default:
se-10-0-0-0# config t
se-10-0-0-0(config)# no security password expiry
se-10-0-0-0(config)# end
Related Commands
Command Descriptionsecurity pin
Configures PIN length and expiry time for the local system.
show security detail
Displays the password and PIN settings.
security pin
To configure system-wide personal identification number (PIN) length and expiry time, use the security pin command in Cisco Unity Express configuration mode. To reset the PIN length and expiry time to system defaults, use the no form of this command.
security pin {length min pin-length | expiry days pin-days}
no security pin {length min | expiry}
Syntax Description
Defaults
PIN length = 3
PINs do not expire.Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
To control security on your system, the PIN length and expiry times can be configured on a system-wide basis.
•The administrator can configure the length to a value greater than or equal to 3 alphanumeric characters. This is a system-wide value, so all users must have PINs of at least that many characters.
•The PIN length does not have to equal the password length.
•The expiry time is the time, in days, for which the PIN is valid. When this time is reached, the user must enter a new PIN.
•If the expiry time is not configured, PINs do not expire.
•The PIN expiry time does not have to equal the password expiry time.
•Additionally, the GUI Defaults > User menu option configures these settings.
Examples
The following example sets the PIN length to 5 characters and the PIN expiry time to 45 days.
se-10-0-0-0# config t
se-10-0-0-0(config)# security pin length min 5
se-10-0-0-0(config)# security pin expiry days 45
se-10-0-0-0(config)# end
The following example resets the PIN length to the system default:
se-10-0-0-0# config t
se-10-0-0-0(config)# no security pin length min
se-10-0-0-0(config)# end
The following example resets the PIN expiry time to the system default:
se-10-0-0-0# config t
se-10-0-0-0(config)# no security pin expiry days
se-10-0-0-0(config)# end
Related Commands
Command Descriptionsecurity password
Configures password length and expiry time for the local system.
show security detail
Displays the password and PIN settings.
show backup
To display information about the server that is used to store backup files, use the show backup command in Cisco Unity Express EXEC mode.
show backup
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the FTP server URL, the user account on the FTP server, and the number of backup file revisions that are to be stored on the server.
Examples
The following is sample output from the show backup command:
se-10-0-0-0# show backup
Server URL: ftp://10.12.0.1/ftp
User Account on Server:
Number of Backups to Retain: 5
Table 2 describes the significant fields shown in the display.
Related Commands
show backup history
To display the success or failure of backup and restore procedures, use the show backup history command in Cisco Unity Express EXEC mode.
show backup history
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays each backup file, its backup ID, the type of data stored in the file, and the success or failure of the backup procedure.
Examples
The following is sample output from the show backup history command:
se-10-0-0-0# show backup history
Start Operation
Category: Configuration
Backup Server: ftp://10.100.10.215/CUE_backup
Operation: Backup
Backupid: 1
Restoreid: -1
Description: test backup 1
Date: Sun Jun 13 12:23:38 PDT 1993
Result: Failure
Reason: Script execution failed: /bin/BR_VMConfg_backup.sh: returnvalue:1
; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9 Unable to authenticate
#End Operation
#Start Operation
Category: Data
Backup Server: ftp://10.100.10.215/CUE_backup
Operation: Backup
Backupid: 1
Restoreid: -1
Description: test backup 1
Date: Sun Jun 13 12:23:44 PDT 1993
Result: Failure
Reason: Script execution failed: /bin/BR_VMData_backup.sh: returnvalue:1
Voicemail Backup failed; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9
Unable to authenticate
#End Operation
#Start Operation
Category: Configuration
Backup Server: ftp://10.100.10.215/CUE_backup
Operation: Backup
Backupid: 2
Restoreid: -1
Description: CUE test backup
Date: Sun Jun 13 12:32:48 PDT 1993
Result: Success
Reason:
#End Operation
#Start Operation
Category: Data
Backup Server: ftp://10.100.10.215/CUE_backup
Operation: Backup
Backupid: 2
Restoreid: -1
Description: CUE test backup
Date: Sun Jun 13 12:32:57 PDT 1993
Result: Success
Reason:
#End Operation
#Start Operation
Category: Configuration
Backup Server: ftp://10.100.10.215/CUE_backup
Operation: Restore
Backupid: 2
Restoreid: 1
Description:
Date: Sun Jun 13 12:37:52 PDT 1993
Result: Success
Reason:
#End Operation
#Start Operation
Category: Data
Backup Server: ftp://10.100.10.215/CUE_backup
Operation: Restore
Backupid: 2
Restoreid: 1
Description:
Date: Sun Jun 13 12:38:00 PDT 1993
Result: Success
Reason:
#End Operation
Table 3 describes the significant fields shown in the display.
Related Commands
Command DescriptionSelects the backup data and initiates the backup process.
Displays the backup file ID.
show backup server
To display the details of the most recent backup files, use the show backup server command in Cisco Unity Express EXEC mode.
show backup server
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the backup files available on the backup server. The files are grouped by category, with the date of each backup and the backup file ID. For information on the success or failure of a backup procedure, see the show backup history command.
Examples
The following is sample output for the show backup server command:
se-10-0-0-0# show backup server
Category: Data
Details of last 5 backups
Backupid: 1
Date: Tue Jul 22 10:55:52 PDT 2003
Description:
Backupid: 2
Date: Tue Jul 29 18:06:33 PDT 2003
Description:
Backupid: 3
Date: Tue Jul 29 19:10:32 PDT 2003
Description:
Category: Configuration
Details of last 5 backups
Backupid: 1
Date: Tue Jul 22 10:55:48 PDT 2003
Description:
Backupid: 2
Date: Tue Jul 29 18:06:27 PDT 2003
Description:
Backupid: 3
Date: Tue Jul 29 19:10:29 PDT 2003
Description:
Table 4 describes the significant fields shown in the display.
Related Commands
Command DescriptionSelects the backup data and initiates the backup process.
Displays the success or failure of backup and restore procedures.
show calendar biz-schedule
To display the business-hours schedules, use the show calendar biz-schedule command in Cisco Unity Express EXEC mode.
show calendar biz-schedule {schedule-name | all}
Syntax Description
schedule-name
Name of a business-hours schedule to be displayed.
all
Displays all the business-hours schedules configured on the local system.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use the calendar biz-schedule command to create a business-hours schedule.
Examples
The following example displays the holiday-hours business-hours schedule:
se-10-0-0-0# show calendar biz-schedule holiday-season
******************************
Schedule: holiday-season
Day Open Hours
-------------------------------
Sunday 09:00 to 15:00
Monday 08:30 to 17:30
Tuesday 08:30 to 17:30
Wednesday 08:30 to 17:30
Thursday 08:00 to 21:00
Friday 08:00 to 21:00
Saturday 08:00 to 21:30
The following example displays all the business-hours schedules configured on the local system, including the default schedule SystemSchedule:
sse-10-0-0-0# show calendar biz-schedule all
******************************
Schedule: systemschedule
Day Open Hours
-------------------------------
Sunday Open all day
Monday Open all day
Tuesday Open all day
Wednesday Open all day
Thursday Open all day
Friday Open all day
Saturday Open all day
******************************
Schedule: normal
Day Open Hours
-------------------------------
Sunday None
Monday 08:30 to 17:30
Tuesday 08:30 to 17:30
Wednesday 08:30 to 17:30
Thursday 08:30 to 20:00
Friday 08:30 to 18:00
Saturday 09:00 to 13:00
******************************
Schedule: holiday-season
Day Open Hours
-------------------------------
Sunday 09:00 to 15:00
Monday 08:30 to 17:30
Tuesday 08:30 to 17:30
Wednesday 08:30 to 17:30
Thursday 08:00 to 21:00
Friday 08:00 to 21:00
Saturday 08:00 to 21:30
Related Commands
show calendar holiday
To display the holidays configured on the local system, use the show calendar holiday command in Cisco Unity Express EXEC mode.
show calendar holiday [year yyyy [month mm]]
Syntax Description
year yyyy
(Optional) Year of the holiday list, where yyyy is the 4-digit year.
month mm
(Optional) Month of the holiday list, where mm is the 2-digit month.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays all the holidays configured on the system.
se-10-0-0-0# show calendar holiday
********************************
Year: 2004
********************************
September 04 Labor Day
November 25 Thanksgiving
********************************
Year: 2005
********************************
July 04 July 4th
September 05 Labor Day
November 24 Thanksgiving
December 25 Christmas
The following example displays the holidays configured for a specific year.
se-10-0-0-0-0# show calendar holiday year 2005
********************************
Year: 2005
********************************
July 04 July 4th
September 05 Labor Day
November 24 Thanksgiving
December 25 Christmas
The following example displays all the holidays for a specific month.
se-10-0-0-0# show calendar holiday year 2005 month 12
********************************
Year: 2005
********************************
December 25 Christmas
If no holidays are configured for a specific year or month, a message similar to the following appears:
se-10-0-0-0# show calendar holiday year 2006
No holidays found for the specified year
Related Commands
show ccn application
To display the currently configured applications, use the show ccn application command in Cisco Unity Express EXEC mode.
show ccn application
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn application command:
cue-10-0-0-0# show ccn application
Name: ciscomwiapplication
Description: ciscomwiapplication
Script: setmwi.aef
ID number: 0
Enabled: yes
Maximum number of sessions: 8
strMWI_OFF_DN: 8001
strMWI_ON_DN: 8000
CallControlGroupID: 0
Name: voicemail
Description: voicemail
Script: voicebrowser.aef
ID number: 1
Enabled: yes
Maximum number of sessions: 8
logoutUri: http://localhost/voicemail/vxmlscripts/Logout.jsp
uri: http://localhost/voicemail/vxmlscripts/login.vxml
Name: autoattendant
Description: Auto Attendant
Script: aa.aef
ID number: 2
Enabled: yes
Maximum number of sessions: 8
MaxRetry: 3
operExtn: 0
welcomePrompt: AAWelcome.wav
Table 5 describes the significant fields shown in the display.
Related Commands
Command DescriptionDisplays the application engine parameters.
Displays configured scripts.
Displays configured subsystems.
Displays configured triggers for applications.
show ccn call application
To display active calls for a specific application, use the show ccn call application in Cisco Unity Express EXEC mode.
show ccn call application [all [subsystem {jtapi | sip}] |
application-name [subsystem {jtapi | sip}]]Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following are sample outputs for the show ccn call application command:
se-10-0-0-0# show ccn call application voicemail
Active Call Details for Subsystem :SIP
-----------------------------------------
**** Details for route ID :1200 ****
-------------------------------------
** Active Port #1:Call and Media info **
------------------------------------------
Port ID :4
Port Impl ID :16904
Port State :IN_USE
Call Id :241
Call Impl Id :FFCE47C8-669711D6-8C4BF237-80EC4A17@10.4.39.35
Call State :CALL_ANSWERED
Call active time(in seconds) :1
Application Associated :voicemail
Application Task Id :17000000122
Called Number :1200
Dialed Number :
Calling Number :1005
ANI :
DNIS :
CLID :sip:1005@10.4.39.35
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :
Original Dialed Number :
Media Id :6
Media State :IN_USE
Media Destination Address :10.4.39.35
Media Destination Port :16970
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.39.135
Media Source Port :16904
Source Size :30
Source Payload :G711ULAW64K
se-10-0-0-0# show ccn call application promptmgmt
Active Call Details for Subsystem :SIP
-----------------------------------------
**** Details for route ID :1202 ****
-------------------------------------
** Active Port #1:Call and Media info **
------------------------------------------
Port ID :3
Port Impl ID :16902
Port State :IN_USE
Call Id :242
Call Impl Id :92023CF-669811D6-8C50F237-80EC4A17@10.4.39.35
Call State :CALL_ANSWERED
Call active time(in seconds) :1
Application Associated :promptmgmt
Application Task Id :17000000123
Called Number :1202
Dialed Number :
Calling Number :1005
ANI :
DNIS :
CLID :sip:1005@10.4.39.35
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :
Original Dialed Number :
Media Id :5
Media State :IN_USE
Media Destination Address :10.4.39.35
Media Destination Port :18534
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.39.135
Media Source Port :16902
Source Size :30
Source Payload :G711ULAW64K
Table 6 describes the significant fields shown in the display.
Related Commands
Command Descriptionccn call terminate
Terminates an active call.
show ccn call route
Displays active calls for specified routes.
show ccn call route
To display active calls for a specific route, use the show ccn call route command in Cisco Unity Express EXEC mode.
show ccn call route [all [subsystem {jtapi | sip}] | route-address [subsystem {jtapi | sip}]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
A route address is a trigger number configured for an application. Use the show ccn trigger command to display a list of configured triggers.
Examples
The following are sample outputs for the show ccn call route command:
se-10-0-0-0# show ccn call route
Active Call Details for Subsystem :JTAPI
-----------------------------------------
**** Details for route ID :2200 ****
-------------------------------------
** Active Port #1:Call and Media info **
------------------------------------------
Port ID :2
Port Impl ID :2225550150
Port State :IN_USE
Call Id :9
Call Impl Id :1566/1
Call State :CALL_ANSWERED
Call active time(in seconds) :12
Application Associated :voicemail
Application Task Id :17000000010
Called Number :2200
Dialed Number :
Calling Number :2001
ANI :
DNIS :
CLID :
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :2200
Original Dialed Number :
Media Id :2
Media State :IN_USE
Media Destination Address :172.16.59.11
Media Destination Port :22814
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.14.133
Media Source Port :16388
Source Size :20
Source Payload :G711ULAW64K
** Active Port #2:Call and Media info **
------------------------------------------
Port ID :1
Port Impl ID :2225550151
Port State :IN_USE
Call Id :10
Call Impl Id :1567/1
Call State :CALL_ANSWERED
Call active time(in seconds) :12
Application Associated :voicemail
Application Task Id :17000000011
Called Number :2200
Dialed Number :
Calling Number :2003
ANI :
DNIS :
CLID :
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :2200
Original Dialed Number :
Media Id :1
Media State :IN_USE
Media Destination Address :172.16.59.12
Media Destination Port :27928
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.14.133
Media Source Port :16386
Source Size :20
Source Payload :G711ULAW64K
Active Call Details for Subsystem :SIP
-----------------------------------------
The following example displays active calls for the route 1200, which is a trigger number for the voice-mail application.
se-10-0-0-0# show ccn call route 1200
Active Call Details for Subsystem :SIP
-----------------------------------------
**** Details for route ID :1200 ****
-------------------------------------
** Active Port #1:Call and Media info **
------------------------------------------
Port ID :8
Port Impl ID :16912
Port State :IN_USE
Call Id :246
Call Impl Id :E682B0A9-673311D6-8C64F237-80EC4A17@10.4.39.35
Call State :CALL_ANSWERED
Call active time(in seconds) :0
Application Associated :voicemail
Application Task Id :17000000127
Called Number :1200
Dialed Number :
Calling Number :1005
ANI :
DNIS :
CLID :sip:1005@10.4.39.35
Arrival Type :DIRECT
Last Redirected Number :
Original Called Number :
Original Dialed Number :
Media Id :1
Media State :IN_USE
Media Destination Address :10.4.39.35
Media Destination Port :18812
Destination Size :20
Destination Payload :G711ULAW64K
Media Source Address :10.4.39.135
Media Source Port :16912
Source Size :30
Source Payload :G711ULAW64K
Table 7 describes the significant fields shown in the display.
Related Commands
Command Descriptionccn call terminate
Terminates an active call.
show ccn call application
Displays active calls for specified applications.
show ccn trigger
Displays currently configured triggers.
show ccn engine
To display details of the configured Cisco Unity Express software engine, use the show ccn engine command in Cisco Unity Express EXEC mode.
show ccn engine
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn engine command:
se-10-0-0-0# show ccn engine
Maximum number of Tasks: 0
Maximum number of Steps: 1000
LDAP root basedn: ldap://localhost:389/ou=craCME, ou=workflows, ou=CCN Apps, ou=branch123, o=cisco.com
Table 8 describes the significant fields shown in the display.
Related Commands
Command DescriptionDisplays configured applications.
Displays configured scripts.
Displays configured subsystems.
Displays configured triggers for applications.
show ccn prompts
To display the configured auto-attendant greeting prompt files, use the show ccn prompts command in Cisco Unity Express EXEC mode.
show ccn prompts [language xx_YY]
Syntax Description
language xx_YY
(Optional) Language of the prompts. See Release Notes for Cisco Unity Express Release 2.2 for a list of supported languages.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command before configuring a new prompt file to verify the filenames that exist or before deleting a prompt to verify the name of the prompt file that must be removed.
If a language is not specified, this command displays user prompts in all installed languages.
If a language is specified, this command displays user prompts only for that language.
Cisco Unity Express permits only one installed language.
Examples
The following is sample output for the show ccn prompts command:
se-10-0-0-0# show ccn prompts
Name: AAExtnOutOfService.wav
Language: de_DE
Last Modified Date: Thu Oct 21 a0:57:35 PDT 2004
Length: 25462
Table 9 describes the significant fields shown in the display.
Related Commands
Command DescriptionCopies prompts to a specified URL.
Deletes the specified prompt.
Specifies a default voice-mail language.
show ccn scripts
To display script filenames, use the show ccn scripts command in Cisco Unity Express EXEC mode.
show ccn scripts
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn scripts command:
se-10-0-0-0# show ccn scripts
Name: setmwi.aef
Description: setmwi.aef
Name: voicebrowser.aef
Description: voicebrowser.aef
Name: aa.aef
Description: aa.aef
se-10-0-0-0#
Table 10 describes the significant fields shown in the display.
Related Commands
show ccn status ccm-manager
To display the status of the JTAPI subsystem, use the show ccn status ccm-manager command in Cisco Unity Express EXEC mode.
show ccn status ccm-manager
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The Cisco Unity Express JTAPI subsystem is registered with the Cisco CallManager system indicated by the IP address shown in the output of this command.
Examples
The following example illustrates the output:
se-10-0-0-0# show ccn status ccm-manager
JTAPI Subsystem is currently registered with Call Manager 10.180.180.2
Related Commands
show ccn subsystem jtapi
To display the JTAPI subsystem parameters, use the show ccn subsystem jtapi command in Cisco Unity Express EXEC mode.
show ccn subsystem jtapi
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays the JTAPI parameters:
se-10-0-0-0# show ccn subsystem jtapi
Cisco Call Manager: 10.30.40.50
CCM Username: admin
CCM Password: *****
Call Control Group 1 CTI ports: 7008,7009,7010
Table 11 describes the significant fields shown in the display.
Related Commandss
Command DescriptionSpecifies the Cisco CallManager server.
Specifies the JTAPI user ID and password.
Enters JTAPI configuration mode.
Specifies the Cisco CallManager CTI ports.
show ccn subsystem sip
To display the SIP subsystem parameters, use the show ccn subsystem sip command in Cisco Unity Express EXEC mode.
show ccn subsystem sip
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays the Session Initiation Protocol (SIP) gateway and SIP port number for the Cisco Unity Express module:
se-10-0-0-0# show ccn subsystem sip
SIP Gateway: 10.100.6.9
SIP Port Number: 5060
Table 12 describes the significant fields shown in the display.
Table 12 show ccn subsystem sip Field Descriptions
Field DescriptionSIP Gateway
IP address of the SIP gateway.
SIP Port Number
SIP port number on the module.
Related Commands
Command DescriptionDisplays configured applications.
Displays configured application engine parameters.
Displays configured scripts.
Displays configured triggers for applications.
show ccn trigger
To display the currently configured triggers, use the show ccn trigger command in Cisco Unity Express EXEC mode.
show ccn trigger
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Before deleting an application, use this command to display the triggers associated with the application. All triggers for the application must be deleted. If they are not deleted, an incoming call that is configured as a trigger will invoke the application.
Examples
The following is sample output for the show ccn trigger command:
cue-10-0-0-0# show ccn trigger
Name: 6800
Type: SIP
Application: voicemail
Locale: en_US
Idle Timeout: 5000
Enabled: yes
Maximum number of sessions: 8
Name: 6700
Type: SIP
Application: autoattendant
Locale: en_US
Idle Timeout: 5000
Enabled: yes
Maximum number of sessions: 8
Table 13 describes the significant fields shown in the display.
Related Commands
show clock detail
To display clock statistics, use the show clock detail command in Cisco Unity Express EXEC mode.
show clock detail
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Cisco Unity Express uses the Network Time Protocol (NTP) server for clocking functions. Use the show clock detail command to display the Cisco Unity Express module clock status.
Examples
The following is sample output for the show clock detail command:
se-10-0-0-0# show clock detail
19:20:33.724 PST Wed Mar 17 1993
time zone: America/Los_Angeles
clock state: unsync
delta from reference (microsec): 0
estimated error (microsec): 175431
time resolution (microsec): 1
clock interrupt period (microsec): 10000
time of day (sec): 732424833
time of day (microsec): 760817
Table 14 describes the significant fields shown in the display.
Related Commands
Command DescriptionConfigures the local time zone.
Specifies the NTP server for Cisco Unity Express.
Displays statistics for the NTP server.
show group detail groupname
To display the configured details for a specific group, use the show group detail groupname command in Cisco Unity Express EXEC mode.
show group detail groupname group-name
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays details for a group that was configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.
Examples
The following is sample output for the show group detail groupname command:
se-10-0-0-0# show group detail groupname sales
Full Name: sales
Description:
Phone:
Phone(E.164):
Language: en_US
Owners:
Members: user2 user8
Table 15 describes the significant fields shown in the display.
Related Commands
Command DescriptionConfigures a Cisco Unity Express group.
Displays a list of group names.
Displays a list of user names.
Configures a Cisco Unity Express user.
show groups
To display a list of configured groups, use the show groups command in Cisco Unity Express EXEC mode.
show groups
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of all groups that were configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.
Examples
The following is sample output for the show groups command:
se-10-0-0-0# show groups
Administrators
sales
tech
policy
Related Commands
Command DescriptionConfigures a Cisco Unity Express group.
Displays the configuration details for a specific group.
Displays a list of configured users.
Configures a Cisco Unity Express user.
show groups privileges
To display the privileges assigned to configured groups, use the show groups privileges command in Cisco Unity Express EXEC mode.
show groups privileges
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show groups privileges command:
se-10-0-0-0# show groups privileges
GROUPID PRIVILEGES
Administrators superuser ManagePrompts ManagePublicList
Administrators ViewPrivateList
Broadcasters broadcast
managers broadcast ViewPrivateList
Related Commands
show hosts
To display information about the configured hosts, use the show hosts command in Cisco Unity Express EXEC mode.
show hosts
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show hosts command:
se-10-0-0-0# show hosts
Hostname: se-10-100-6-10
Domain: localdomain
DNS Server1: 10.100.10.130
Table 16 describes the significant fields shown in the display.
Table 16 show hosts Field Descriptions
Field DescriptionHostname
Name of the Cisco Unity Express host system.
Domain
Domain name of the host.
DNS Server1
IP address of the DNS server.
Related Commands
show interface ide
To display the AIM usage and wear status, use the show interface ide command in Cisco Unity Express EXEC mode.
show interface ide number
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show interface ide 0 command:
se-10-0-0-0# show interface ide 0
IDE hd0 is up, line protocol is up
3499 reads, 39217152 bytes
0 read errors
51588 write, 324714496 bytes
0 write errors
0.099333333333% worn
Table 17 describes the significant fields shown in the display.
Related Commands
show ip route
To display the IP routing table, use the show ip route command in Cisco Unity Express EXEC mode.
show ip route
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ip route command:
se-10-0-0-0# show ip route
DEST GATE MASK IFACE
10.0.6.0 0.0.0.0 255.255.255.0 eth1
172.16.0.0 0.0.0.0 255.0.0.0 lo
0.0.0.0 10.0.6.9 0.0.0.0 eth1
Table 18 describes the significant fields shown in the display.
Related Commands
show lists detail private
To display details of a specific private distribution list for a specific user, use the show lists detail private command in the Cisco Unity Express EXEC mode.
show lists detail private {name list-name | number list-number} owner owner-id
Syntax Description
name list-name
Name of the private distribution list.
number list-number
Number of the private distribution list.
owner owner-id
Name of the list owner.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
An error message appears if the list name, number, or owner does not exist.
The command displays the list number, list name, list type, description, owners, and members with their type categories.
The list owner and local users who are members of the ViewPrivateList or Administrators groups can view the private lists that belong to a particular user.
Examples
The following is sample output for the show lists detail private command:
se-10-0-0-0# show lists detail private name projectteam owner abcdef
Number: 4
Name: projectteam
Type: Private
Description:
Owner:
abcdef
Members:
tech1 user
tech2 user
testers group
tech10 remote
The show lists detail private number 4 owner abcdef command would display the same output as shown above.
Related Commands
show lists detail public
To display details of a specific public distribution list on the local system, use the show lists detail public command in the Cisco Unity Express EXEC mode.
show lists detail public {name list-name | number list-number}
Syntax Description
name list-name
Name of the public distribution list.
number list-number
Number of the public distribution list.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
An error message appears if the list name or number does not exist.
The command displays the list number, list name, list type, owners, and members with their type categories.
Examples
The following is sample output from the show lists detail public command:
se-10-0-0-0# show lists detail public name engineers
Number: 5
Name: engineers
Type: Public
Description:
Owners:
abcdef user
progmgrs group
Members:
abcdef user
xxyyzz user
betamgrs group
techs gdm
tech25 remote
nyc5555 blind
The show list detail public number 5 command would display the same output as shown above.
Related Commands
show lists owner
To display all the private and public distribution lists for a specific owner, use the show lists owner command in Cisco Unity Express EXEC mode.
show lists owner owner-id
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
An error message appears if the owner does not exist.
The lists appear in alphabetical order, private lists followed by public lists. The command displays the number, name, and type for each list.
Examples
The following is sample output for the show lists owner command:
se-10-0-0-0# show lists owner abcdef
Owner: abcdef
List Number List Name List Type
4 projectteam Private List
5 engineers Public List
25 managers Public List
Related Commands
show lists public
To display all the public distribution lists on the local system, use the show lists public command in Cisco Unity Express EXEC mode.
show lists public
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The command displays the lists in alphabetical order with each list name, number, and type, followed by the details of each list.
Examples
The following is sample output for the show lists public command:
se-10-0-0-0# show lists public
List number List Name Type
5 engineers Public
9999 everyone Public
Number: 5
Name: engineers
Type: Public
Description:
Owners:
abcdef Local User
progmgrs Group
Members:
abcdef Local User
xxyyzz Local User
progmgrs Group
techs General Delivery Mailbox
tech25 Remote User
nyc5555 Blind Address
The system does not display the details of the everyone list.
Related Commands
show log
To display logging data, use the show log command in Cisco Unity Express EXEC mode.
show log name name [containing expression | paged | tail]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
See the "Related Commands" section for filtering options.
Examples
The following is partial output for the show log command that displays the dmesg log:
se-10-0-0-0# show log name dmesg
Press <CTRL-C> to exit...
Linux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release4
Platform: nm
setup.c: handling flash window at [15MB..16MB]
setup.c: handling kernel log buf at [245.5MB]
setup.c: handling trace buf at [246MB]
BIOS-provided physical RAM map:
BIOS-e820: 0000000000000000 - 000000000009f400 (usable)
BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)
BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)
BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)
BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)
BIOS-e820: 0000000001000000 - 000000000f580000 (usable)
BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)
BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)
BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)
245MB LOWMEM available.
On node 0 totalpages: 62848
zone(0): 4096 pages.
zone(1): 58752 pages.
zone(2): 0 pages.
DMI not present.
Kernel command line: root=/dev/hda1 ro plat=nm
Initializing CPU#0
Detected 498.674 MHz processor.
Calibrating delay loop... 996.14 BogoMIPS
Memory: 245128k/251392k available (1164k kernel code, 4852k reserved, 667k data)
kdb version 4.3 by Keith Owens, Scott Lurndal. Copyright SGI, All Rights Reservd
in atrace_init
log_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672
Using existing trace log
log_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672
Dentry cache hash table entries: 32768 (order: 6, 262144 bytes)
Inode cache hash table entries: 16384 (order: 5, 131072 bytes)
Mount cache hash table entries: 512 (order: 0, 4096 bytes)
Buffer cache hash table entries: 16384 (order: 4, 65536 bytes)
Page-cache hash table entries: 65536 (order: 6, 262144 bytes)
CPU: L1 I cache: 16K, L1 D cache: 16K
CPU: L2 cache: 256K
CPU serial number disabled.
.
.
.
The following is sample output for the show log command that displays the dmesg log using a search string:
se-10-0-0-0# show log name dmesg containing setup
Press <CTRL-C> to exit...
setup.c: handling flash window at [15MB..16MB]
setup.c: handling kernel log buf at [245.5MB]
setup.c: handling trace buf at [246MB]
se-10-0-0-0#
The following is partial output for the show log command that displays the dmesg log in paged mode:
se-10-0-0-0# show log name dmesg paged
Linux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release
)) #1 Tue Nov 30 23:07:21 PST 2004
Platform: nm
setup.c: handling flash window at [15MB..16MB]
setup.c: handling kernel log buf at [245.5MB]
setup.c: handling trace buf at [246MB]
BIOS-provided physical RAM map:
BIOS-e820: 0000000000000000 - 000000000009f400 (usable)
BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)
BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)
BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)
BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)
BIOS-e820: 0000000001000000 - 000000000f580000 (usable)
BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)
BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)
BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)
245MB LOWMEM available.
On node 0 totalpages: 62848
zone(0): 4096 pages.
zone(1): 58752 pages.
zone(2): 0 pages.
DMI not present.
Kernel command line: root=/dev/hda1 ro plat=nm
Initializing CPU#0
-- More --
The following is the output for the show log command that displays the current dmesg log as events are being entered:
se-10-0-0-0# show log name dmesg tail
Press <CTRL-C> to exit...
Freeing unused kernel memory: 88k freed
The following is partial output for the show log command that displays the dmesg log beginning with the first line starting with ide0:
se-10-0-0-0# show log name dmesg | begin ide0
ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hda:pio, hdb:pio
ide1: BM-DMA at 0xfc08-0xfc0f, BIOS settings: hdc:pio, hdd:pio
hda: C/H/S=50127/232/176 from BIOS ignored
hdb: C/H/S=0/0/0 from BIOS ignored
hda: IC25N020ATMR04-0, ATA DISK drive
blk: queue c030c160, I/O limit 4095Mb (mask 0xffffffff)
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
hda: attached ide-disk driver.
hda: host protected area => 1
hda: 39070080 sectors (20004 MB) w/1740KiB Cache, CHS=2432/255/63, UDMA(33)
init unit number == 0
.
.
.
Related Commands
show logging
To show the types of messages that are displayed on the console, use the show logging command in Cisco Unity Express EXEC mode.
show logging
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
See the "Related Commands" section for filtering options.
Examples
The following displays the output for the show logging command when errors and fatal messages are displayed on the console.
se-10-0-0-0# show logging
info: off
warning: off
errors: on
fatal: on
Console Filter Info:
MODULE ENTITY ACTIVITY FILTER
No filter active
The following displays the output for the show logging command when errors, fatal messages, and ccn engine messages are displayed on the console.
se-10-0-0-0# show logging
info: off
warning: off
errors: on
fatal: on
Console Filter Info:
MODULE ENTITY ACTIVITY FILTER
ccn Engine XDBG
ccn Engine DBUG
Related Commands
show logs
To show the existing log files on the CUE module, use the show logs command in Cisco Unity Express EXEC mode.
show logs
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
See the "Related Commands" section for filtering options.
Examples
The following is sample output for the show logs command:
se-10-0-0-0# show logs
install.log
dmesg
syslog.log
atrace_save.log
atrace.log
klog.log
messages.log
root_heapdump2749.1023408628.txt
Related Commands
show memory
To display memory information for the CUE module, use the show memory command in Cisco Unity Express EXEC mode.
show memory
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example shows detailed information about the memory on the CUE network module:
se-10-0-0-0# show memory
Total Memory (kB): 245216
Active Memory (kB): 23728
Inactive Memory (kB): 196620
Other Memory (kB): 19760
MemoryPool (kB): 5108
Kernel Memory
TOTAL INUSE MAXUSED ERR TYPE
5768 5368 6795 0 fs
7040 6828 7499 0 other
156 100 186 0 net
Table 19 describes the significant fields shown in the display.
Related Commands
show network detail local
To display network information for the local Cisco Unity Express location, use the show network detail local command in Cisco Unity Express EXEC mode.
show network detail local
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Cisco Unity Express Release Modification2.0
This command was introduced.
2.1
Broadcast message and vCard information was added to the display.
Usage Guidelines
Use this command to display information about the local Cisco Unity Express site, including the location ID, name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, status of vCard enabling, the VPIM broadcast message ID, and the number of messages sent and received.
Examples
The following example shows detailed information about the local Cisco Unity Express site called "San JoseCA":
se-10-0-0-0# show network detail local
Location ID: 10
Name: SanJoseCA
Abbreviation: sjc
Email domain: sjc.cue.abcdef.com
Minimum extension length: 2
Maximum extension length: 15
Phone prefix:
VPIM encoding: G726
Send spoken name: enabled
Send vCard: enabled
State: enabled
VPIM broadcast ID: vpim-broadcast
Sent msg count: 0
Received msg count: 0
Related Commands
show network detail location id
To display network information for a specified Cisco Unity Express location ID, use the show network detail location id command in Cisco Unity Express EXEC mode.
show network detail location id number
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Cisco Unity Express Release Modification2.0
This command was introduced.
2.1
Broadcast message and vCard information was added to the display.
Usage Guidelines
This command provides detailed information about the specified Cisco Unity Express location, including the name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, vCard enable status, broadcast message status, and the number of messages sent and received.
Examples
The following example shows information about the remote Cisco Unity Express location with the ID of 102:
se-10-0-0-0# show network detail location id 102
Name: Dallas/Fort Worth
Abbreviation: DFW
Email domain: dfw.cue.cisco.com
Minimum extension length: 2
Maximum extension length: 15
Phone prefix: 4
VPIM encoding: dynamic
Send spoken name: enabled
Send vCard: enabled
State: enabled
VPIM broadcast ID: vpim-broadcast
Sent msg count: 0
Received msg count: 0
Related Commands
show network locations
To display information about Cisco Unity Express locations, use the show network locations command in Cisco Unity Express EXEC mode.
show network locations
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to verify the location ID, name, abbreviation, and domain name for each configured Cisco Unity Express network location.
Examples
The following example shows the network locations for a Cisco Unity Express system:
se-10-0-0-0# show network locations
ID NAME ABBREV DOMAIN
101 'San Jose' SJC sjc.cue.cisco.com
102 'Dallas/Fort Worth' DFW dfw.cue.cisco.com
201 'Los Angeles' LAX lax.cue.cisco.com
202 'Canada' CAN can.cue.cisco.com
301 'Chicago' CHI chi.cue.cisco.com
302 'New York' NYC nyc.cue.cisco.com
401 'Bangalore' BAN bang.cue.cisco.com
Related Commands
Command DescriptionDisplays network information for the local Cisco Unity Express location.
Displays network information for a specified Cisco Unity Express location ID.
show network queues
To display information about messages in the outgoing queue on a Cisco Unity Express system, use the show network queues command in Cisco Unity Express EXEC mode.
show network queues
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The queue information contains three displays: one for running job queue information, one for urgent job queue information, and one for normal job queue information.
Examples
The following example shows output from the show network queues command:
se-10-0-0-0# show network queues
Running Job Queue
=================
ID TYPE TIME RETRY SENDER RECIPIENT
107 VPIM 06:13:26 20 jennifer 1001@sjc.cue.cisco.com
106 VPIM 06:28:25 20 jennifer 1001@sjc.cue.cisco.com
Urgent Job Queue
=================
ID TYPE TIME RETRY SENDER RECIPIENT
123 VPIM 16:33:39 1 andy 9003@lax.cue.cisco.com
Normal Job Queue
=================
ID TYPE TIME RETRY SENDER RECIPIENT
122 VPIM 16:33:23 1 andy 9001@lax.cue.cisco.com
124 VPIM 16:34:28 1 andy 9003@lax.cue.cisco.com
125 VPIM 16:34:57 1 andy 9002@lax.cue.cisco.com
Related Commands
show ntp associations
To display the association identifier and status for all Network Time Protocol (NTP) servers, use the show ntp associations command in Cisco Unity Express EXEC mode.
show ntp associations [assoc-id association-id]
Syntax Description
assoc-id association-id
(Optional) Displays detailed information about the specified association ID.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The show ntp associations command displays the association identifier and status for all the NTP servers configured for Cisco Unity Express but does not provide detailed information about the servers. The show ntp associations assoc-id association-id command provides detailed information on the status of a specified NTP server.
Use the status field to determine the configuration and status of all the NTP servers. This field consists of 4 hexadecimal digits:
•The first two digits specify the server configuration and how far it progressed through the clock selection process. See Table 20.
•The second two digits indicate the number of events and the type of the last event. See Table 21.
Table 20 shows common status codes and their meanings. The first digit specifies the configuration, reachability, and authentication status for the specified server. The second digit records how well the specified server passed through the clock selection algorithm.
Table 21 lists the event codes. The third digit indicates the number of events that have occurred since the last time an error was returned to the console by NTP or by one of the show ntp commands. This value does not wrap and stops incrementing at 15 (or hex F).
For a properly running server, the value should be xx1x, unless one of the show ntp commands has queried the server since startup. In that case, the value should be xx0x. If the third digit is any other value, check for the event causing errors.
The fourth digit in the field indicates the last event that occurred. For properly running servers, the event should be the server becoming reachable.
The flash field indicates the status of the packets while a series of 12 diagnostic tests are performed on them. The tests are performed in a specified sequence to gain maximum information while protecting against accidental or malicious errors.
The flash variable is set to zero as each packet is received. If any bits are set as a result of the tests, the packet is discarded.
The tests look for the following information:
•TEST1 through TEST3 check the packet time stamps from which the offset and delay are calculated. If no bits are set, the packet header variables are saved.
•TEST4 and TEST5 check access control and cryptographic authentication. If no bits are set, no values are saved.
•TEST6 through TEST8 check the health of the server. If no bits are set, the offset and delay relative to the server are calculated and saved.
•TEST9 checks the health of the association. If no bits are set, the saved variables are passed to the clock filter and mitigation algorithm.
•TEST10 through TEST12 check the authentication state using Autokey public-key cryptography. If any bits are set and the association was previously marked as reachable, the packet is discarded. Otherwise, the originate and receive time stamps are saved and processing continues.
Table 22 lists the flash bits for each test.
Examples
The following is sample output for the show ntp associations command:
se-10-0-0-0# show ntp associations
ind assID status conf reach auth condition last_event cnt
===========================================================
1 37773 9624 yes yes none sys.peer reachable 2
Table 23 describes the significant fields shown in the display.
Table 23 show ntp associations Field Descriptions
Field Descriptionind
Index number of the association.
assID
Peer identifier returned by the server.
status
Hexadecimal value of the server status. See Table 20 and Table 21 for a description of these field codes.
conf
Indicates whether the server is configured or not. Valid values are yes and no.
reach
Indicates whether the peer is reachable or not. Valid values are yes and no.
auth
Status of the server authentication. Valid values are:
•ok
•bad
•none
•" "
condition
Type of association in the clock selection process. Valid values are:
•space—Reject: Peer is discarded as unreachable.
•falsetick—Peer is discarded as a false tick.
•excess—Peer is discarded as not among the 10 closest peers.
•outlier—Peer is discarded as an outlier.
•candidate—Peer selected for possible synchronization.
•selected—Almost synchronized to this peer.
•sys.peer—Synchronized to this peer.
•pps.peer—Synchronized to this peer on the basis of a pulse-per-second signal.
last_event
Last event that occurred in the system. Valid values are:
•(empty)
•IP error
•Auth fail
•lost reach
•reachable
•clock expt
See Table 21 for descriptions of these values.
cnt
Number of events that occurred since the last time an error was returned to the console by NTP. This value does not wrap and stops incrementing at 15 (or hex F). For a properly functioning server, this value should be 1 or 0.
The following is sample output for the show ntp associations assoc-id command:
se-10-0-0-0# show ntp associations assoc-id 37773
status=9624 reach, conf, sel_sys.peer, 2 events, event_reach,
srcadr=10.10.10.65, srcport=123, dstadr=10.10.5.2, dstport=123, leap=00,
stratum=8, precision=-18, rootdelay=0.000, rootdispersion=0.031,
refid=127.127.7.1, reach=377, unreach=0, hmode=3, pmode=4, hpoll=10,
ppoll=10, flash=00 ok, keyid=0, offset=-1.139, delay=0.430,
dispersion=14.821, jitter=0.158,
reftime=af4a3bee.f4749337 Thu, Mar 11 1993 14:30:06.954,
org=af4a3bf8.3f18b455 Thu, Mar 11 1993 14:30:16.246,
rec=af4a3bf8.3f71758e Thu, Mar 11 1993 14:30:16.247,
xmt=af4a3bf8.3f545c78 Thu, Mar 11 1993 14:30:16.247,
filtdelay= 0.43 0.63 0.58 0.58 0.48 0.34 0.54 0.45,
filtoffset= -1.14 -0.98 -0.96 -0.90 -0.90 -0.79 -0.47 -0.45,
filtdisp= 0.01 15.40 30.79 46.14 61.48 76.83 92.19 99.90
Table 24 describes the significant fields shown in the display.
Table 24 show ntp associations assoc-id Field Descriptions
Field Descriptionstatus
Status of the peer. See Table 20, Table 21, and Table 23 for descriptions of the values in this line.
srcadr
IP address of the host server.
srcport
Port address of the host server.
dstadr
IP address of the destination server.
dstport
Port address of the destination server.
leap
Two-bit code warning of an impending leap second to be inserted in the NTP timescale. Valid values are:
•00—No warning
•01—Last minute has 61 seconds
•10—Last minute has 59 seconds
•11—Alarm condition (clock not synchronized)
stratum
Server hop count to the primary clock source. Valid values are:
•0—Unspecified
•1—Primary clock reference
•2-255—Secondary reference via NTP
If the stratum value is 15, the server is probably unsynchronized and its clock needs to be reset.
precision
Precision of the clock, in seconds to the power of two.
rootdelay
Total round-trip delay, in seconds, to the primary reference source at the root of the synchronization subnet.
rootdispersion
Maximum error, in seconds, relative to the primary reference source at the root of the synchronization subnet.
refid
IP address of the peer selected for synchronization.
reach
Peer reachability status history, in octal. Each bit is set to 1 if the server is reached during a polling period and is set to 0 otherwise. The value 377 indicates that the last 8 attempts were good.
unreach
Number of poll intervals since the last valid packet was received.
hmode
Association mode of the host server. Valid values are:
•0—Unspecified
•1—Symmetric active
•2—Symmetric passive
•3—Client
•4—Server
•5—Broadcast
•6—Reserved for NTP control messages
•7—Reserved for private use
pmode
Association mode of the peer server. Valid values are:
•0—Unspecified
•1—Symmetric active
•2—Symmetric passive
•3—Client
•4—Server
•5—Broadcast
•6—Reserved for NTP control messages
•7—Reserved for private use
hpoll
Minimum interval, in seconds as a power of two, between transmitted messages from the host.
ppoll
Minimum interval, in seconds as a power of two, between transmitted messages to the peer.
flash
Status of the packet after a series of diagnostic tests are performed on the packet. See the description of the flash field values in Table 22.
keyid
ID of the cryptographic key used to generate the message-authentication code.
offset
Time difference between the client and the server, in milliseconds.
delay
Round-trip delay of the packet, in milliseconds.
dispersion
Measure, in milliseconds, of how scattered the time offsets have been from a given time server.
jitter
Estimated time error, in milliseconds, of the Cisco Unity Express clock measured as an exponential average of RMS time differences.
reftime
Local time, in time-stamp format, when the local clock was last updated. If the local clock has never been synchronized, the value is zero.
org
Local time, in time-stamp format, at the peer when its latest NTP message was sent. If the peer becomes unreachable, the value is zero.
rec
Local time, in time-stamp format, when the latest NTP message from the peer arrived. If the peer becomes unreachable, the value is zero.
xmt
Local time, in time-stamp format, at which the NTP message departed the sender.
filtdelay
Round-trip delay, in seconds, between the peer clock and the local clock over the network between them.
filtoffset
Offset, in seconds, of the peer clock relative to the local clock.
filtdisp
Maximum error, in seconds, of the peer clock relative to the local clock over the network between them. Only values greater than zero are possible.
Related Commands
Command DescriptionDisplays a list of NTP servers and their current states.
Displays the primary time source for an NTP server.
show ntp servers
To display a list of Network Time Protocol (NTP) servers and their current states, use the show ntp servers command in Cisco Unity Express EXEC mode.
show ntp servers
Syntax Description
This command has no keywords or arguments.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of NTP servers, their states, and a summary of the remote peers associated with each server.
Examples
The following is sample output for the show ntp servers command:
se-10-0-0-0# show ntp servers
remote refid st t when poll reach delay offset jitter
==============================================================================
*10.100.10.65 127.127.7.1 8 u 933 1024 377 0.430 -1.139 0.158
space reject, x falsetick, . excess, - outlyer
+ candidate, # selected, * sys.peer, o pps.peer
Table 25 describes the significant fields shown in the display.
Related Commands
Command Descriptionntp server
Configures the NTP server.
Displays a list of association identifiers and peer statuses for an NTP server.
Displays the time source for an NTP server.
show ntp source
To display the time source for a Network Time Protocol (NTP) server, use the show ntp source command in Cisco Unity Express EXEC mode.
show ntp source [detail]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the chain of NTP servers back to their primary time source, starting from the local host.
Examples
The following is sample output for the show ntp source command:
se-10-0-0-0# show ntp source
127.0.0.1: stratum 9, offset 0.000015, synch distance 0.03047
10.100.10.65: stratum 8, offset -0.001124, synch distance 0.00003
Table 26 describes the significant fields shown in the display.
The following is sample output for the show ntp source detail command:
se-1-100-5-2# show ntp source detail
server 127.0.0.1, port 123
stratum 9, precision -17, leap 00
refid [10.10.10.65] delay 0.00012, dispersion 0.00000 offset 0.000011
rootdelay 0.00058, rootdispersion 0.03111, synch dist 0.03140
reference time: af4a3ff7.926698bb Thu, Mar 11 1993 14:47:19.571
originate timestamp: af4a4041.bf991bc5 Thu, Mar 11 1993 14:48:33.748
transmit timestamp: af4a4041.bf90a782 Thu, Mar 11 1993 14:48:33.748
server 10.10.10.65, port 123
stratum 8, precision -18, leap 00
refid [172.16.7.1] delay 0.00024, dispersion 0.00000 offset -0.001130
rootdelay 0.00000, rootdispersion 0.00003, synch dist 0.00003
reference time: af4a402e.f46eaea6 Thu, Mar 11 1993 14:48:14.954
originate timestamp: af4a4041.bf6fb4d4 Thu, Mar 11 1993 14:48:33.747
transmit timestamp: af4a4041.bfb0d51f Thu, Mar 11 1993 14:48:33.748
Table 27 describes the significant fields shown in the display.
Related Commands
Command DescriptionDisplays a list of association identifiers and peer statuses for an NTP server.
Displays a list of NTP servers and their current states.
show ntp status
To display statistics for the Network Time Protocol (NTP) server, use the show ntp status command in Cisco Unity Express EXEC mode.
show ntp status
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ntp status command:
se-10-0-0-0# show ntp status
NTP reference server 1: 10.100.6.9
Status: sys.peer
Time difference (secs): 3.268110005008586E8
Time jitter (secs): 0.17168384790420532
Table 28 describes the significant fields shown in the display.
Related Commands
Command DescriptionSets the local time zone.
Specifies the NTP server for Cisco Unity Express.
Displays clock statistics.
show privileges
To display a list of available privileges on the system, use the show privileges command in Cisco Unity Express EXEC mode.
show privileges
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show privileges command:
se-10-0-0-0# show privileges
System privileges
Privilegeid Description
superuser
ManagePrompts
broadcast
ManagePublicList
ViewPrivateList
Table 29 describes the significant fields shown in the display.
Table 29 show privileges Field Descriptions
Field DescriptionPrivilegeid
Name of privilege.
Description
Text description of the privilege.
Related Commands
show process
To display subsystem status and statistics for the CUE module, use the show process command in Cisco Unity Express EXEC mode.
show process [cpu | memory]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Cisco Unity Express Release Modification2.0
This command was introduced on the Cisco Unity Express network module.
Usage Guidelines
The output of this command will be most useful to technical support personnel diagnosing problems.
Examples
The following is sample output for the show process command:
se-10-0-0-0# show process
STATE HEALTH CMD
online alive syslog-ng
online alive platform_config
online alive rbcp
online alive trace
online alive cli
online alive ntp
online alive ldap
online alive superthread
online alive sql
online alive http
online alive ccn
online alive probe
online alive downloader
online alive dns
online alive usermanager
online alive ccn_config
online alive backuprestore
online alive smtp
The following is sample output for the show process cpu command:
se-10-0-0-0# show process cpu
Uptime (secs): 953302.54
User time (secs): 2352.6
Kernel time (secs): 38.14
Idle time (secs): 950911.8
The following is sample output for the show process memory command:
se-10-0-0-0# show process memory
VSZ RSS SHR PVT RD RW EXE DAT STK %PVT CMD
12176 1256 988 268 0 220 780 244 12 0.1 syslog-ng
20028 1148 928 220 0 296 772 36 44 0.1 platform_config
11840 964 756 208 0 220 684 36 24 0.1 rbcp
14076 956 748 208 0 208 688 44 16 0.1 trace
2080 1084 980 104 0 56 896 116 16 0.0 monitor
20320 1264 1000 264 0 304 852 76 32 0.1 ntp
11808 1008 824 184 0 284 676 36 12 0.1 probe
21256 2096 888 1208 0 352 684 1032 28 0.5 downloader
19292 3676 2476 1200 0 932 1772 912 60 0.5 ldap
17040 0 0 0 0 0 0 0 0 0.0 sql
58992 39248 2056 37192 0 664 2988 34864 732 15.2 superthread
58560 38616 2900 35716 0 580 4020 33524 492 14.6 http
81824 45188 2820 42368 0 516 4016 39336 1320 17.3 ccn
58992 39248 2056 37192 0 664 2988 34864 732 15.2 smtp
35912 22128 1896 20232 0 556 2920 18444 208 8.3 cli
Table 30 describes the fields in the show process command output.
Table 31 describes the fields in the show process cpu command output.
Table 32 describes the fields in the show process memory command output.
Related Commands
show remote cache
To display the contents of the least recently used (LRU) cache, use the show remote cache command in the Cisco Unity Express EXEC mode.
show remote cache
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays the user ID, location, extension, and last accessed time for each cached user.
se-10-0-0-0# show remote cache
Remote user cache is enabled
ID LOCATION EXTENSION LAST ACCESSED TIME
3014001 sjc 5555 Tue Sep 21 10:38:28 PDT 2004
6661005 nyc 1111 Tue Sep 21 14:55:11 PDT 2004
Related Commands
show remote user detail
To display the details of a specific remote user that is configured on the local system, use the show remote user detail command in Cisco Unity Express EXEC mode.
show remote user detail username username
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays the details for remote user Al Smith:
se-10-0-0-0# show remote user detail username asmith
Full Name: Al Smith
First Name: Al
Last Name: Smith
Nick Name:
Extension: 84444
Location Id: sjc
Related Commands
Command Descriptionremote username location
Configures a remote user on the local Cisco Unity Express system.
show remote users
Displays all remote users configured on the local system.
show remote users
To display the details of all remote users that are configured on the local system, use the show remote users command in Cisco Unity Express EXEC mode.
show remote users
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays a list of all configured remote users on the local system:
se-10-0-0-0# show remote users
asmith
tbrown
jdoe
sjones
Related Commands
show running-config
To display the current running configuration, use the show running-config command in Cisco Unity Express EXEC mode.
show running-config [paged]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the running configuration stored in flash memory.
Use the paged keyword to display the output in screen-length pages.
Examples
The following is sample output for the show running-config command:
se-10-0-0-0# show running-config
Generating configuration:
! Timezone Settings
clock timezone America/Los_Angeles
! hostname
hostname se-10-0-0-0
! Domain Name
ip domain-name localdomain
! DNS Servers
ip name-server 10.100.10.130
ntp server 10.100.6.9
groupname Administrators create
groupname sales create
groupname tech create
username user1 create
username user2 create
username user3 create
username user4 create
username user5 create
username user6 create
username user7 create
username user8 create
username user9 create
username user1 phonenumber "2004"
username user2 phonenumber "2005"
username user4 phonenumber "2008"
username user6 phonenumber "2006"
username user7 phonenumber "2001"
username user8 phonenumber "2012"
username user9 phonenumber "2002"
groupname Administrators member user4
groupname Administrators member user6
groupname sales member user1
groupname sales member user9
backup server url "ftp://172.16.0.1/ftp" username "" password ""
ccn application autoattendant
description "Auto Attendant"
enabled
maxsessions 8
script "aa.aef"
parameter "MaxRetry" "3"
parameter "operExtn" "0"
parameter "welcomePrompt" "AAWelcome.wav"
end application
ccn application ciscomwiapplication
description "ciscomwiapplication"
enabled
maxsessions 8
script "setmwi.aef"
parameter "strMWI_OFF_DN" "8001"
parameter "strMWI_ON_DN" "8000"
parameter "CallControlGroupID" "0"
end application
ccn application voicemail
description "voicemail"
enabled
maxsessions 8
script "voicebrowser.aef"
parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/
parameter "uri" "http://localhost/voicemail/vxmlscripts/login.
end application
ccn engine
end engine
ccn subsystem sip
gateway address "10.100.6.9"
end subsystem
ccn trigger sip phonenumber 6700
application "autoattendant"
enabled
locale "en_US"
maxsessions 8
end trigger
ccn trigger sip phonenumber 6800
application "voicemail"
enabled
locale "en_US"
maxsessions 8
end trigger
voicemail default mailboxsize 3000
voicemail mailbox owner "user1" size 3000
description "User 1"
end mailbox
voicemail mailbox owner "user2" size 3000
description "User 2"
end mailbox
voicemail mailbox owner "user3" size 3000
description "User 3"
end mailbox
voicemail mailbox owner "user4" size 3000
description "User 4"
end mailbox
voicemail mailbox owner "user5" size 3000
description "User 5"
end mailbox
voicemail mailbox owner "user6" size 3000
description "User 6"
end mailbox
voicemail mailbox owner "user7" size 3000
description "User 7"
end mailbox
voicemail mailbox owner "user8" size 3000
description "User 8"
end mailbox
end
Related Commands
show security detail
To display the system-wide password and PIN settings, use the show security detail command in Cisco Unity Express EXEC mode.
show security detail
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The command output may look similar to the following:
se-10-0-0-0# show security detail
Password Expires: true
Password Age: 60 days
Password Length (min): 5
Password Length (max): 32
PIN Expires: true
PIN Age: 45 days
PIN Length (min): 4
PIN Length (max): 16
The following example shows the values when password expiration and the PIN length are reset to the system default values:
se-10-0-0-0# show security detail
Password Expires: false
Password Length (min): 3
Password Length (max): 32
PIN Expires: false
PIN Age: 45 days
PIN Length (min): 3
PIN Length (max): 16
Table 33 describes the fields in the show security detail command output.
Related Commands
Command Descriptionsecurity password
Configures password length and expiry time for the local system.
security pin
Configures PIN length and expiry time for the local system.
show software
To display characteristics of the installed software, use the show software command in Cisco Unity Express EXEC mode.
show software {download server | licenses | packages | versions}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show software command:
se-10-0-0-0# show software download server
Download server URL is: ftp://127.16.0.1/ftp
se-10-0-0-0# show software licenses
Core:
- application mode: CME
- total usable system ports: 8
Voicemail/Auto Attendant:
- max system mailbox capacity time: 6000
- max general delivery mailboxes: 20
- max personal mailboxes: 100
Languages:
- max installed languages: unlimited
- max enabled languages: 1
se-10-0-0-0# show software packages
Installed Packages:
- Core (Integrated Voice Services - Core)
- Auto Attendant (Integrated Voice Services - Auto Attendant)
- Voice Mail (Integrated Voice Services - Voice Mail)
- Boot Loader (Service Engine Bootloader)
Installed Languages:
- US English (Integrated Services Voice Mail US English Prompts)
se-10-0-0-0# show software versions
Installed Packages:
- Installer 2.1.1
- Thirdpart 2.1.1
- Bootloader (Primary) 2.1.2
- Infrastructure 2.1.2
- Global 2.1.3
- GPL Infrastructure 2.1.0
- Voice Mail 2.1.2
- Bootloader (Secondary) 2.1.2
- Installer 2.1.1
- Core 2.1.3
- Auto Attendant 2.1.0
Installed Languages:
- US English 2.1.0
se-172-16-0-0#
Note In the show software versions display, the current Cisco Unity Express software version is shown as the Global version. The other versions shown are for internal components of the product and may not correspond to the actual software version.
Related Commands
Command DescriptionDisplays the configured applications.
Displays properties configured for the voice-mail system.
Configures default values for the voice-mail application.
show software directory
To display directory information for software download and downgrade files, use the show software directory command in Cisco Unity Express EXEC mode.
show software directory {download | downgrade}
Syntax Description
download
Displays download directory information.
downgrade
Displays downgrade directory information.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show software directory download command:
se-10-10-0-0# show software directory download
KBytes Directory
27347 /dwnld/pkgdata
Directory listings
Directory: /dwnld/pkgdata
total 27347
drwxrwxr-x 2 root daemon 136 Oct 18 19:30 .
drwxrwxr-x 4 root daemon 136 Oct 18 19:30 ..
-rw-rw-r-- 1 root root 27857860 Oct 18 19:31 cue-vm-upgrade.2.1
-rw-rw-r-- 1 root root 113161 Oct 18 19:30 cue-vm.2.1.pkg
se-10-0-0-0#
The following is sample output for the show software directory downgrade command:
se-172-16-0-0# show software directory downgrade
KBytes Directory
6154 /dwnld/dwngrade
Directory listings
Directory: /dwnld/dwngrade
total 6154
drwxrwxrwx 3 root daemon 184 Nov 3 17:22 .
drwxrwxr-x 4 root daemon 360 Nov 3 17:22 ..
-rw-rw-r-- 1 root daemon 227 Oct 28 18:42 .uninstall_work_order
-rw-rw-r-- 1 root daemon 6286628 Oct 28 18:42 add_files.fhdr
drwxrwxr-x 2 root daemon 48 Nov 3 17:22 tmp
se-10-0-0-0#
Related Commands
Command DescriptionDisplays the configured applications.
Displays properties configured for the voice-mail system.
Configures default values for the voice-mail application.
show startup-config
To display the current startup configuration, use the show startup-config command in Cisco Unity Express EXEC mode.
show startup-config [paged]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the startup configuration stored in flash memory.
Examples
The following is sample output for the show startup-config command:
se-10-0-0-0# show startup-config
! This adds all the platform CLI commands
!
! hostname
hostname se-10-0-0-0
! Domain Name
ip domain-name localdomain
! DNS Servers
ip name-server 10.100.10.130
! Timezone Settings
clock timezone America/Los_Angeles
end
Related Commands
show trace buffer
To display a list of events in memory, use the show trace buffer command in Cisco Unity Express EXEC mode.
show trace buffer [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the trace events being captured in the memory buffer. Use this command to monitor trace events set for debugging. You may stop the output by pressing CTRL-C.
Examples
The following example shows a partial output from the show trace buffer command:
se-10-0-0-0# show trace buffer
Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app
Related Commands
show trace store
To display a list of events from the atrace.log file, use the show trace store command in Cisco Unity Express EXEC mode.
show trace store [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the trace events saved in the atrace.log file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it is copied to the atrace.log.prev file and restarted. You may stop the output by pressing CTRL-C.
Examples
The following example shows a partial output from the show trace store command:
se-10-0-0-0# show trace store
Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app
Related Commands
show trace store-prev
To display a list of events from the atrace.log.prev file, use the show trace store-prev command in Cisco Unity Express EXEC mode.
show trace store-prev [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the trace events being captured in the atrace.log.prev file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it is copied to the atrace.log.prev file and restarted. You may stop the output by pressing CTRL-C.
Examples
The following example shows a partial output from the show trace store-prev command:
se-10-0-0-0# show trace store-prev
Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app
Related Commands
show user detail username
To display the configured details for a specific user, use the show user detail username command in Cisco Unity Express EXEC mode.
show user detail username username
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays users who were configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the username command.
Examples
The following is sample output for the show user detail username command.
se-10-0-0-0# show user detail username user1
Full Name: User 1
First Name:
Last Name: user1
Nickname: user1
Phone: 2004
Phone(E.164):
Language: en_US
Table 34 describes the significant fields shown in the display.
Related Commands
show users
To display a list of configured users, use the show users command in Cisco Unity Express EXEC mode.
show users
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of all users who were configured using either the Cisco Unity Express EXEC version or the Cisco Unity Express configuration version of the username command.
Examples
The following example lists the users configured in the voice-mail system:
se-10-0-0-0# show users
user1
user2
user3
user4
user5
user6
user7
user8
user9
Related Commands
Command DescriptionDisplays the configuration details for a specific user.
Configures a Cisco Unity Express user.
show version
To display the versions of the Cisco Unity Express hardware components, use the show version command in Cisco Unity Express EXEC mode.
show version
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the installed Cisco Unity Express hardware components with their versions and serial numbers.
Examples
The following example lists the hardware components for a Cisco Unity Express system:
se-10-0-0-0# show version
CPU Model: Pentium III (Coppermine)
CPU Speed (MHz): 498.677
CPU Cache (KByte): 256
Chassis Type: C3745
Chassis Serial: JMX0633L3RW
Module Type: NM
Module Serial: JAB0552066P
CF info: HITACHI_DK23DA-20
Related Commands
Command DescriptionDisplays the version numbers of the installed Cisco Unity Express software components.
show voicemail
To display the properties of the voice-mail system, use the show voicemail command in Cisco Unity Express EXEC mode.
show voicemail {detail {mailbox | user} name | limits | mailboxes [idle number-of-days] | usage | users}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
If the user specified with the name value has a personal mailbox and is the owner of a general delivery mailbox, the show voicemail detail mailbox command displays the detail for all the user's mailboxes.
Examples
The following is sample output for the show voicemail command:
se-10-0-0-0# show voicemail detail mailbox tech
Owner: /sw/local/groups/tech
Type: General Delivery
Description:
Busy state: idle
Enabled: enabled
Mailbox Size (seconds): 3000
Message Size (seconds): 60
Play Tutorial: true
Space Used (seconds): 0
Total Message Count: 0
New Message Count: 0
Saved Message Count: 0
Expiration (days): 30
Greeting: standard
Created/Last Accessed: Oct 15 2003 04:38:28 GMT+00:00
se-10-0-0-0# show voicemail detail mailbox user1
Owner: /sw/local/users/user1
Type: Personal
Description: user1
Busy state: idle
Enabled: enabled
Mailbox Size (seconds): 3000
Message Size (seconds): 60
Play Tutorial: true
Space Used (seconds): 0
Total Message Count: 0
New Message Count: 0
Saved Message Count: 0
Expiration (days): 30
Greeting: standard
Created/Last Accessed: Nov 05 2003 04:38:28 GMT+00:00
Table 35 describes the significant fields shown in the display.
The following is sample output for the show voicemail limits command:
se-10-0-0-0# show voicemail limits
Default Mailbox Size (seconds): 3000
Default Caller Message Size (seconds): 60
Maximum Recording Size (seconds): 900
Default Message Age (days): 30
System Capacity (minutes): 6000
Default Prompt Language: en_US
Operator Telephone: 6700
Table 36 describes the significant fields shown in the display.
The following is sample output for the show voicemail mailboxes command:
se-10-0-0-0# show voicemail mailboxes
OWNER MSGS NEW SAVE DEL BCST MSGTIME MBXSIZE USED
user1 16 16 0 0 4 3000 3000 100%
user2 16 16 0 0 4 3000 3000 100%
user3 16 16 0 0 4 3000 3000 100%
user4 16 16 0 0 4 3000 3000 100%
Table 37 describes the significant fields shown in the display.
The following is sample output for the show voicemail mailboxes idle command:
se-10-0-0-0# show voicemail mailboxes idle 7
OWNER IDLE MSGS MSGTIME MBXSIZE
"user1" 11 0 0 3000
"user2" 11 0 0 3000
"user3" 11 0 0 3000
"user4" 11 0 0 3000
"user5" 11 0 0 3000
Table 38 describes the significant fields shown in the display.
The following is sample output for the show voicemail usage command:
se-10-0-0-0# show voicemail usage
personal mailboxes: 120
general delivery mailboxes: 0
orphaned mailboxes 0
capacity of voicemail (minutes): 6000
allocated capacity (minutes): 6000.0
total message time used (seconds): 7543
total message count: 7001
average message length (seconds): 1.0774175117840308
broadcast message count: 4
networking message count: 0
greeting time used (seconds): 3
greeting count: 1
average greeting length (seconds): 3.0
total time used (seconds): 7546
total time used (minutes): 125.76667022705078
percentage time used (%): 2
messages left since boot: 5
messages played since boot: 2
messages deleted since boot: 0
Table 39 describes the significant fields shown in the display.
The following is sample output for the show voicemail users command:
se-10-0-0-0# show voicemail users
"user1,/sw/local/users"
"user2,/sw/local/users"
"user3,/sw/local/users"
"user4,/sw/local/users"
"user5,/sw/local/users"
"user6,/sw/local/users"
"user7,/sw/local/users"
"user8,/sw/local/users"
"user9,/sw/local/users"
Related Commands
show voicemail broadcast messages
To display details of all broadcast messages on the local system, use the show voicemail broadcast messages command in Cisco Unity Express EXEC mode.
show voicemail broadcast messages
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The output for this command may appear similar to the following:
se-10-0-0-0# show voicemail broadcast messages
Message ID: JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM
Sender: 1005@nyc.cue.abcdef.com
Length(secs): 10
Start time: 21:12:54 Nov 23 2004 PST
End time: 11:48:06 Dec 4 2004 PST
Message ID: JMX0824L4R4-NM-FOC08221WSQ-1103084723247-NBCM
Sender: 5555@nyc.cue.abcdef.com
Length(secs): 30
Start time: 08:41:09 Dec 7 2004 PST
End time: 09:00:00 Jan 3 2005 PST
Related Commands
shutdown
To turn off the Cisco Unity Express system, use the shutdown command in Cisco Unity Express EXEC mode.
shutdown
Caution Always shut down the module before power-cycling the router to prevent file corruption and data loss.
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to shut down the Cisco Unity Express AIM or NM.
Caution The shutdown in immediate. The software does not ask for confirmation.
Examples
The following example shows the shutdown of a CUE network module:
se-10-10-0-0# shutdown
se-10-10-0-0#
MONITOR SHUTDOWN...
EXITED: probe exit status 0
EXITED: LDAP_startup.sh exit status 0
EXITED: HTTP_startup.sh exit status 0
MONITOR EXIT...
Remounting device 03:01 ... OK
Done.
System halted.
Related Commands
software download abort
To abort a download that is in progress, use the software download abort command in Cisco Unity Express EXEC mode.
software download abort
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is an example of aborting an existing download:
se-10-0-0-0# software download abort
Download request aborted.
Related Commands
Command DescriptionDownloads a complete package to install later.
Reports the status of a download in progress.
Downloads an upgrade package to install later.
software download clean
To download software packages for installing later, use the software download clean command in Cisco Unity Express EXEC mode.
software download clean {package-file-name | url ftp://ftp-server-ip-address/package-file-name}
Syntax Description
package-file-name
Name of the package file for the new software.
url ftp://ftp-server-ip-address
URL of the FTP server.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is an example of downloading a software package to install later where the FTP server information has been set in the CUE configuration.
se-172-16-0-0# software download clean cue-vm.2.0.1.pkg
The following is an example of downloading a software package to install later where the FTP server information is included on the command line.
se-10-16-0-0# software download clean url ftp://10.16.0.2/cue-vm.2.0.1.pkg
WARNING:: This command will download the necessary software to
WARNING:: complete a clean install. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
Downloading cue-vm.2.0.1.pkg
Bytes downloaded : 63648
Validating package signature ... done
Downloading cue-vm-lang-pack.2.0.1.pkg
Bytes downloaded : 126048
Validating package signature ... done
Language Selection Menu:
Num. Selected Installed Language Name
-------------------------------------------
1 CUE Voicemail European French Version 2.0.0.0
2 CUE Voicemail European Spanish Version 2.0.0.0
3 CUE Voicemail Gaelic Irish Version 2.0.0.0
4 CUE Voicemail German Version 2.0.0.0
5 CUE Voicemail US English Version 2.0.0.0
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
> 5
Language Selection Menu:
Num. Selected Installed Language Name
-------------------------------------------
1 CUE Voicemail European French Version 2.0.0.0
2 CUE Voicemail European Spanish Version 2.0.0.0
3 CUE Voicemail Gaelic Irish Version 2.0.0.0
4 CUE Voicemail German Version 2.0.0.0
5 * CUE Voicemail US English Version 2.0.0.0
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
> x
[17488 refs]
se-10-0-0-0#
The following is an example of using the software download status command to check on the download progress.
se-172-16-0-0# software download status
Download request in progress.
downloading file : cue-vm.2.0.prt1
bytes downloaded : 5536224
Related Commands
Command DescriptionAborts a download that is in progress.
Reports the status of a download in progress.
Downloads an upgrade package to install later.
software download server
To configure the FTP server address on the Cisco Unity Express module, use the software download server command in Cisco Unity Express configuration mode.
software download server url ftp://server-ip-address[/dir] [username username
password password | credentials hidden credentials]Syntax Description
Command Modes
Cisco Unity Express configuration
Command History
Examples
The following is an example of setting the server information with just a root directory.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/
The following is an example of setting the server information with a directory different than the root directory.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir
The following is an example of setting the server information with a username and password.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir username ftpuser password ftppassword
The following is an example of setting the server information with an encrypted credentials string.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir credentials hidden +EdgXXrwvTekoNCDGbGiEnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA=
Related Commands
software download status
To display the progress of a software download, use the software download status command in Cisco Unity Express EXEC mode.
software download status
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is an example a download in progress:
se-10-0-0-0# software download status
Download request in progress.
downloading file : cue-vm.2.0.1.prt1
bytes downloaded : 5536224
se-10-0-0-0# software download status
Download request completed successfully.
Related Commands
Command DescriptionAborts a download that is in progress.
Downloads a complete package to install later.
Downloads an upgrade package to install later.
software download upgrade
To download software for a later upgrade, use the software download upgrade command in Cisco Unity Express EXEC mode.
software download upgrade {package-filename | url ftp://ftp-server-ip-address[/dir]/package-filename} [username username password password]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to download files for a future upgrade.
Note Only certain versions of CUE software support an upgrade or downgrade. Check the release notes for the specific version to see if an upgrade or downgrade is supported. You cannot downgrade below CUE 2.0.
Examples
The following is an example of downloading a software package to upgrade later where the FTP server information has been set in the CUE configuration.
se-10-0-0-0# software download upgrade cue-vm.2.1.pkg
The following is an example of downloading a software package to upgrade later where the FTP server information is included on the command line. The username and password could also be included in this command.
se-10-0-0-0# software download upgrade url ftp://10.16.0.1/cue-vm.2.1.pkg
WARNING:: This command will download the necessary software to
WARNING:: complete an upgrade. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
url_host :10.16.0.1
url_user :null
url_uname :anonymous
url_psword :anonymous
url_proto :ftp
url_path :/
url_fname :cue-vm.2.0.0.12.pkg
url_url :ftp://10.16.0.1/
Downloading cue-vm.2.1.pkg
Bytes downloaded : 63648
Validating package signature ... done
Validating installed manifests ..........complete.
[17497 refs]
Note When you download the software, there are no other prompts for user input. The software package is downloaded to the CUE network module.
The following is an example of using the software download status command to check on the download progress.
se-10-0-0-0# software download status
Download request in progress.
downloading file : cue-vm.2.1.prt1
bytes downloaded : 5536224
se-10-0-0-0# software download status
Download request completed successfully.
The following example shows how to verify the download success using the show software directory download command.
se-10-10-0-0# show software directory download
KBytes Directory
0 /dwnld/pkgdata
Directory listings
Directory: /dwnld/pkgdata
total 0
drwxrwxr-x 2 root daemon 48 Sep 15 2005 .
drwxrwxr-x 4 root daemon 200 Sep 15 2005 ..
Related Commands
Command DescriptionAborts a download that is in progress.
Reports the status of a download in progress.
Displays directory information for software downloads and downgrades.
software install clean
To install a new version of CUE software, use the software install clean command in Cisco Unity Express EXEC mode.
software install clean {package-filename | url ftp://ftp-server-ip-address/package-filename}
Syntax Description
package-filename
Name of the package file for the new software.
url ftp://ftp-server-ip-address/
URL of the FTP server.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to download files for a new install.
Note This command cleans the disk. All configuration and voice messages will be lost after this step. For future upgrades and installations, verify that a backup has been done. If it has not, abort at this step and do a backup first.
Examples
The following is an example of the command to install a new version of CUE software where the FTP server information has been set in the CUE configuration.
se-10-16-0-0# software install clean cue-vm.2.0.pkg
The following is an example of installing a new version of CUE software where the FTP server information is included on the command line.
se-10-16-0-0# software install clean url ftp://10.16.0.1/cue-vm.2.0.pkg
WARNING:: This command will install the necessary software to
WARNING:: complete a clean install. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
Language Selection Menu:
Num. Selected Installed Language Name
-------------------------------------------
1 CUE Voicemail European French Version 2.0.0.0
2 CUE Voicemail European Spanish Version 2.0.0.0
3 CUE Voicemail Gaelic Irish Version 2.0.0.0
4 CUE Voicemail German Version 2.0.0.0
5 CUE Voicemail US English Version 2.0.0.0
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
>5
Language Selection Menu:
Num. Selected Installed Language Name
-------------------------------------------
1 CUE Voicemail European French Version 2.0.0.0
2 CUE Voicemail European Spanish Version 2.0.0.0
3 CUE Voicemail Gaelic Irish Version 2.0.0.0
4 CUE Voicemail German Version 2.0.0.0
5 * CUE Voicemail US English Version 2.0.0.0
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
>x
At this point the new software will load from the FTP server and the system will restart.
.
.
.
IMPORTANT::
IMPORTANT:: Welcome to Cisco Systems Service Engine
IMPORTANT:: post installation configuration tool.
IMPORTANT::
IMPORTANT:: This is a one time process which will guide
IMPORTANT:: you through initial setup of your Service Engine.
IMPORTANT:: Once run, this process will have configured
IMPORTANT:: the system for your location.
IMPORTANT::
IMPORTANT:: If you do not wish to continue, the system will be halted
IMPORTANT:: so it can be safely removed from the router.
IMPORTANT::
Do you wish to start configuration now (y,n)? y
IMPORTANT::
IMPORTANT:: A Cisco Unity Express configuration has been found
IMPORTANT:: You can choose to restore this configuration into
IMPORTANT:: current image.
IMPORTANT::
IMPORTANT:: A stored configuration contains some of the data
IMPORTANT:: previous installation, but not as much as a backup.
IMPORTANT:: example: voice messages, user passwords, user PINs,
IMPORTANT:: auto attendant scripts are included in a backup,
IMPORTANT:: not saved with the configuration.
IMPORTANT::
IMPORTANT:: If you are recovering from a disaster and do not
IMPORTANT:: backup, you can restore the saved configuration.
IMPORTANT::
IMPORTANT:: If you are going to restore a backup from a previous
IMPORTANT:: installation, you should not restore the saved
IMPORTANT::
IMPORTANT:: If you choose not to restore the saved configuration,
IMPORTANT:: will be erased from flash.
IMPORTANT::
Would you like to restore the saved configuration? (y,n)y
IMPORTANT::
IMPORTANT:: Administrator Account Creation
IMPORTANT::
IMPORTANT:: Create an administrator account. With this account,
IMPORTANT:: you can log in to the Cisco Unity Express GUI and
IMPORTANT:: run the initialization wizard.
IMPORTANT::
Enter administrator user ID:
(user ID): Admin
Enter password for admin:
(password): ******
Confirm password for admin by reentering it:
(password): ******
SYSTEM ONLINE
Related Commands
software install downgrade
To downgrade to a previously installed version of CUE software, use the software install downgrade command in Cisco Unity Express EXEC mode.
software install downgrade
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to downgrade to the previous version of CUE software. The package information has already been saved on the CUE module from the previous upgrade. No FTP information is necessary.
Note Only certain versions of CUE software support an upgrade or downgrade. Check the release notes for the specific version to see if an upgrade or downgrade is supported. You cannot downgrade below CUE 2.0.
Examples
The following is an example of the command to downgrade to the previous version of CUE software.
se-172-16-0-0# software install downgrade
The following example shows how to verify the downgrade success using the show software directory downgrade command.
se-10-10-0-0# show software directory downgrade
KBytes Directory
0 /dwnld/dwngrade
Directory listings
Directory: /dwnld/dwngrade
total 0
drwxrwxrwx 2 root daemon 48 Sep 15 2005 .
drwxrwxr-x 4 root daemon 200 Sep 15 2005 ..
Related Commands
software install upgrade
To upgrade to a newer version of CUE software, use the software install upgrade command in Cisco Unity Express EXEC mode.
software install upgrade {pkg cue-package.pkg | url ftp://ftp-server-ip-address/cue-package.pkg}
Syntax Description
pkg cue-package.pkg
Specifies a package name.
url ftp://ftp-server-ip-address/cue-package.pkg
Specifies the FTP server information.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to upgrade to a newer version of Cisco Unity Express software.
Note Only certain versions of Cisco Unity Express software support an upgrade or downgrade. Check the release notes for the specific version to see if an upgrade or downgrade is supported. You cannot downgrade below Cisco Unity Express 2.0.
Examples
The following is an example of the command to upgrade to a newer version of CUE software.
se-10-16-0-0# software install upgrade url ftp://10.16.0.1/cue-vm.2.0.2.pkg
The following is an example of the command to upgrade to a newer version of CUE software if the FTP server has been configured or the software files have been downloaded previously with the software download upgrade command:
se-10-16-0-0# software install upgrade pkg cue-vm.2.0.2.pkg
Related Commands
software remove
To remove software installed during a download or upgrade, use the software remove command in Cisco Unity Express EXEC mode.
software remove {all | downgradefiles | downloadfiles}
Syntax Description
all
Removes both the downgrade and the download files.
downgradefiles
Removes the downgrade files.
downloadfiles
Removes the download files.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is an example the software remove command:
se-172-19-0-0# software remove all
Download files removed
Downgrade files removed
se-172-19-0-0# software remove downgradefiles
Downgrade files removed
se-172-19-0-0# software remove downloadfiles
Download files removed
Related Commands
Posted: Fri Mar 16 11:51:07 PDT 2007
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