|
|
Table Of Contents
voicemail broadcast message delete
voicemail broadcast recording time
voicemail default broadcast expiration time
voicemail extension-length (network location id)
voicemail phone-prefix (network location id)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
V
voicemail broadcast message delete
voicemail broadcast recording time
voicemail default broadcast expiration time
voicemail extension-length (network location id)
voicemail phone-prefix (network location id)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
voice mailbox owner
To create a mailbox for a user or a group and to enter mailbox configuration mode, use the voice mailbox owner command in Cisco Unity Express configuration mode. To delete the mailbox, use the no form of this command.
voice mailbox owner name [size seconds]
no voice mailbox owner name
Mailbox configuration mode:
default
description "text"
disable
expiration days
greeting [alternate | standard]
mailboxsize mailbox-size-seconds
messagesize message-size-seconds
no parameter
tutorialSyntax Description
Defaults
expiration: system-wide value
mailboxsize: system-wide value
messagesize: system-wide value
tutorial: enabledCommand Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
If the name value refers to a user, this command creates a personal mailbox. If the name value refers to a group, the command creates a general delivery mailbox that several users and other groups can access.
The users and groups must be configured before assigning them to a mailbox.
The mailbox owner records a standard greeting and an alternate, if needed, from the telephone user interface (TUI). If the mailbox owner has not recorded any greetings for the mailbox, Cisco Unity Express uses a default greeting.
The mailbox-size-seconds and message-size-seconds values depend on the number of mailboxes to be created and the storage capacity of the voice-mail system. Some mailboxes may need to be larger than others to accommodate more or longer messages. For example, a customer service department may need a larger mailbox to accommodate messages from customers. Consider the purpose of the mailbox when assigning its size and message length.
The sequence in which the parameters are configured is optional.
Examples
The following example shows a mailbox created for a user:
se-10-0-0-0# config tse-10-0-0-0(config)# voice mailbox owner user7se-10-0-0-0(config-mailbox)# description "User 7's mailbox"se-10-0-0-0(config-mailbox)# greeting standardse-10-0-0-0(config-mailbox)# mailboxsize 360se-10-0-0-0(config-mailbox)# messagesize 150se-10-0-0-0(config-mailbox)# expiration time 21se-10-0-0-0(config-mailbox)# no tutorialse-10-0-0-0(config-mailbox)# exitse-10-0-0-0(config)#Related Commands
Configures a Cisco Unity Express group.
Displays the properties of a voice mailbox.
Configures a Cisco Unity Express user.
Configures system-wide default voice mailbox values.
voice mailbox unlock
To unlock a voice mailbox, use the voice mailbox unlock command in Cisco Unity Express EXEC mode.
voice mailbox unlock {owner name | telephonenumber tel-number}
Syntax Description
owner name
Name of the mailbox owner. For a general delivery mailbox, this must be the owner's name, not a group member's name.
telephonenumber tel-number
Telephone number assigned to the mailbox.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
When a mailbox becomes locked, the owner hears a message stating that the mailbox is unavailable.
Examples
The following example unlocks an individual mailbox:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock owner user3The following example unlocks a general delivery mailbox:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock owner salesThe following example unlocks a mailbox using an extension number:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock telephonenumber 61122Related Commands
voicemail broadcast message
To configure the start and end times for a broadcast message, use the voicemail broadcast message command in Cisco Unity Express EXEC mode.
voicemail broadcast message message-id {starttime time date | endtime time date}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following examples change the start and end times for a broadcast message:
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM starttime 10:00 2004-09-15
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM endtime 15:30 2004-09-16
Related Commands
voicemail broadcast message delete
To delete a broadcast message, use the voicemail broadcast message delete command in Cisco Unity Express EXEC mode.
voicemail broadcast message message-id delete
Syntax Description
message-id
Coded identifier of the broadcast message. Use the show voicemail broadcast messages command to obtain the message ID.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example deletes a broadcast message:
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM deleteRelated Commands
voicemail broadcast mwi
To enable the message-waiting indicators (MWIs) to turn on when a voice mailbox receives a broadcast message, use the voicemail broadcast mwi command in Cisco Unity Express configuration mode. To disable the MWI lights, use the no form of this command.
voicemail broadcast mwi
no voicemail broadcast mwi
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express configuration
Command History
Examples
The following example illustrates enabling the MWI lights for broadcast messages:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast mwise-10-0-0-0(config)# endThe following example illustrates disabling the MWI lights for broadcast messages:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail broadcast mwise-10-0-0-0(config)# endRelated Commands
voicemail broadcast recording time
To configure the maximum broadcast message recording time for the local system, use the voicemail broadcast recording time command in Cisco Unity Express configuration mode. To set the recording time to the default value, use the no form of this command.
voicemail broadcast recording time broadcast-length
no voicemail broadcast recording time
Syntax Description
broadcast-length
Maximum length of broadcast messages, in seconds. Valid values range from 10 to 3600.
Defaults
900 seconds
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
To modify the length of the broadcast message, use this command with a new value for the length.
Use the show run command to display this value. The output contains entries similar to the following:
voicemail default mailboxsize 3000voicemail broadcast recording time 2240Examples
The following example sets the broadcast message length to 2240 seconds and the expiration time to
2 days.se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast recording time 2240se-10-0-0-0(config)# voicemail default broadcast expiration time 2se-10-0-0-0(config)# exitRelated Commands
voicemail broadcast vpim-id
To configure the voice profile for Internet messaging (VPIM) ID for broadcast messages on the local system, use the voicemail broadcast vpim-id command in Cisco Unity Express configuration location mode. To delete the VPIM ID, use the no form of this command.
voicemail broadcast vpim-id vpim-id
no voicemail broadcast vpim-id vpim-id
Syntax Description
vpim-id
VPIM ID for broadcast messages. Valid VPIM IDs contain letters, numbers, and the special characters underscore (_), dash (-), and dot (.). The maximum length is 32 characters.
Command Modes
Cisco Unity Express configuration location
Command History
Examples
The following example sets the broadcast message VPIM ID to ny-270 for network location 150:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 150se-10-0-0-0(config-location)# voicemail broadcast vpim-id ny-270se-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitThe following example deletes the broadcast message VPIM ID ny-270 for network location 150:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 150se-10-0-0-0(config-location)# no voicemail broadcast vpim-id ny-270se-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitRelated Commands
voicemail callerid
To enable playing of caller ID information from incoming voice-mail messages, use the voicemail callerid command in Cisco Unity Express configuration mode. To disable caller ID playing, use the no form of this command.
voicemail callerid
no voicemail callerid
Syntax Description
This command has no arguments or keywords.
Defaults
Playing of caller ID information is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
When receiving an incoming voice-mail message from an external caller, the system attempts to match the associated caller ID information with an entry in the local directory. If a match is not found and the system is configured to play caller ID information, the system plays the sender's telephone number in the message envelope when the recipient listens to that message. If the system is not configured to play caller ID information, the system plays "Unknown Caller" in the message envelope.
Cisco Unity Express does not verify that the caller ID information is valid. That function is dependent on the central office (CO) and the incoming trunk setup. Additionally, the local system plays caller ID information for Cisco CallManager Express or Cisco CallManager extensions that are not configured in the local Cisco Unity Express directory.
The default caller ID status is disabled. Additionally, the GUI Defaults > Voice Mail option may be used to enable or disable playing of caller ID information.
Note
An external call is any telephone number that is not listed in the Cisco Unity Express user directory. Possible sources of external calls are the local telephone company, an IP telephone, or an H.323 gateway. These sources must be configured to present caller ID information to the Cisco Unity Express system.
Examples
The following example illustrates enabling caller ID information on the local system:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail calleridse-10-0-0-0(config)# exitThe following example illustrates disabling caller ID information on the local system:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail calleridse-10-0-0-0(config)# exitRelated Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail capacity time
To specify the maximum storage space, in minutes, for all recorded messages and greetings, use the voicemail capacity time command in Cisco Unity Express configuration mode. To set the maximum storage space to the default value, use the no form of this command.
voicemail capacity time minutes
no voicemail capacity time
Syntax Description
minutes
Total storage time, in minutes, for all recorded messages and greetings in the voice-mail system.
Defaults
The default storage time is determined by the license.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum storage time for all recorded voice-mail messages and greetings. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the total capacity for all recorded voice-mail messages and greetings to 100 hours (6000 minutes):
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail capacity time 6000se-10-0-00-(config)# exitRelated Commands
Displays the voice-mail limits.
Assigns default values for all new mailboxes.
Creates an operator mailbox.
voicemail default
To assign default values for all new mailboxes, use the voicemail default command in Cisco Unity Express configuration mode. To set a default value to the system default, use the no form of this command.
voicemail default {expiration time days | language xx_YY | mailboxsize mailbox-size-seconds |
messagesize message-size-seconds}no voicemail default {expiration time | language | mailboxsize | messagesize}
Syntax Description
expiration time days
Sets the number of days for which a message can be stored in a mailbox before the voice-mail system deletes it.
language xx_YY
Specifies the language used for voice-mail prompts on the local Cisco Unity Express system. Cisco Unity Express supports one language enabled on the system. See Release Notes for Cisco Unity Express Release 2.2 for a list of available languages.
mailboxsize mailbox-size-seconds
Sets the maximum number of seconds for storing messages in a mailbox. The maximum mailbox size depends on the installed software license size.
messagesize message-size-seconds
Sets the maximum number of seconds for a caller's message stored in a mailbox. Valid values range from 10 to 3600.
Defaults
expiration time: 30 days
language: installed language
mailboxsize: 3000 seconds
messagesze: 60 secondsCommand Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command assigns default values for new individual and general delivery mailboxes. These values can be configured later to other values for specific users or mailboxes.
Examples
The following example sets the default values for new mailboxes:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail default expiration time 15se-10-0-0-0(config)# voicemail default mailboxsize 360se-10-0-0-0(config)# voicemail default messagesize 90se-10-0-0-0(config)# voicemail default language de_DEse-10-0-0-0(config)# endThe following example sets the default mailbox expiration time to the system default:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail default expiration timese-10-0-0-0(config)# endRelated Commands
voicemail default broadcast expiration time
To configure the expiration time for broadcast messages on the local system, use the voicemail default broadcast expiration time command in Cisco Unity Express configuration mode. To set the expiration time to the default value, use the no form of this command.
voicemail default broadcast expiration time broadcast-days
no voicemail default broadcast expiration time
Syntax Description
broadcast-days
Number of days for which the system stores broadcast messages. The maximum value is 30.
Defaults
30 days
Command Modes
Cisco Unity Express configuration
Command History
Examples
The following example sets the broadcast message length to 20 seconds and the expiration time to
2 days.se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast recording time 20se-10-0-0-0(config)# voicemail default broadcast expiration time 2se-10-0-0-0(config)# exitRelated Commands
voicemail extension-length (network location id)
To configure the number of digits contained in extensions at a network location, use the voicemail extension-length command in Cisco Unity Express location configuration mode. To remove the configuration for the number of extension digits, use the no form of this command.
voicemail extension-length {number | max number | min number}
no voicemail extension-length
Syntax Description
Defaults
The default minimum number of digits for extensions is 2, and the default maximum number of digits for extensions is 15.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
To specify a fixed number of digits for the extension length, use the voicemail extension-length number command. To specify a maximum or minimum length for the extension number, use the max or min keywords.
Examples
The following example configures the voice-mail extension length to be 6 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length 6The following example configures the voice-mail extension maximum length to be 7 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length max 7Related Commands
show network detail location id
Displays the configuration of a specific location.
voicemail operator telephone
To assign an extension as the voice-mail operator, use the voicemail operator telephone command in Cisco Unity Express configuration mode. To set the operator extension to the default value, use the no form of this command.
voicemail operator telephone tel-number
no voicemail operator telephone
Syntax Description
Defaults
The default operator extension is 0.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
A mailbox owner dials this extension while in the voice-mail system to reach the voice-mail operator. Do not assign this extension to a group.
This operator extension need not be the same as the auto-attendant operator extension. If they are the same, the voice-mail user who dials the operator extension while in voice mail reaches the auto-attendant menu and then presses "0" to get the operator.
Examples
The following example assigns extension 9000 as the voice-mail operator:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail operator telephone 9000Related Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail phone-prefix (network location id)
To configure a voice-mail phone number prefix for a network location, use the voicemail phone-prefix command in Cisco Unity Express location configuration mode. To delete a prefix, use the no form of this command.
voicemail phone-prefix number
no voicemail phone-prefix number
Syntax Description
number
Phone number prefix that is added to an extension to create a voice profile for Internet messaging (VPIM) address for a user at the network location. Valid values: 1 to 15 digits.
Defaults
The default value is an empty string.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
A prefix is required only if an e-mail domain services multiple locations, and extensions between the locations are not unique.
Examples
The following example shows a voice-mail phone prefix of 345 assigned to network location 484:
se-10-0-0-0(config)# network location id 484se-10-0-0-0(config-location)# voicemail phone-prefix 345se-10-0-0-0(config-location)# endRelated Commands
voicemail recording time
To specify the maximum recording length for any message or greeting, use the voicemail recording time command in Cisco Unity Express configuration mode. To set the maximum recording time to the default value, use the no form of this command.
voicemail recording time seconds
no voicemail recording time
Syntax Description
seconds
Maximum length in seconds, for any recorded message or greeting in the voice-mail system. Valid values range from 10 to 3600.
Defaults
900 seconds
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum length for any recorded voice-mail message and greeting. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the maximum recording time for any message or greeting to 15 minutes:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail recording time 15Related Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail spoken-name (network location id)
To enable sending the spoken name of the voice-mail originator as part of a voice-mail message, use the voicemail spoken-name command in Cisco Unity Express location configuration mode. To disable sending the spoken name, use the no form of this command.
voicemail spoken-name
no voicemail spoken-name
Syntax Description
This command has no arguments or keywords.
Defaults
This command is enabled.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
If spoken name sending is enabled, the recorded name of the originating user is played as the first part of the received message.
Examples
The following example shows spoken name enabled for a location:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail spoken-nameRelated Commands
voicemail vcard
To enable a network location to receive vCard information, use the voicemail vcard command in Cisco Unity Express location configuration mode. To disable receipt of vCard information, use the no form of this command.
voicemail vcard
no voicemail vcard
Syntax Description
This command has no arguments or keywords.
Defaults
The vCard information is sent.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
A remote user's vCard information contains the user's first name, last name, and extension. Cisco Unity Express uses the vCard information from incoming voice profile for Internet messaging (VPIM) messages and the recorded spoken name to populate and update a least recent user (LRU) cache with the remote user information. (For more information about configuring the spoken name, see the networking chapter in the Cisco Unity Express CLI Administrator Guide, Release 2.1 for your system.)
When addressing a message to a remote user, the local sender hears the spoken name as a confirmation of the intended recipient. The LRU cache is a source of the spoken name.
The LRU cache stores up to 50 users on the network module (NM) and 20 users on the advanced integration module (AIM).
Examples
The following example enables receipt of vCard information to network locations 23 and nyc:
se-10-0-0-0# config tse-10-0-0-0(config)# network location 23se-10-0-0-0(config-location)# voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# network location nycse-10-0-0-0(config-location)# voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitThe following example disables receipt of vCard information to network location nyc:
se-10-0-0-0# config tse-10-0-0-0(config)# network location nycse-10-0-0-0(config-location)# no voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitRelated Commands
voicemail vpim-encoding (network location id)
To configure the encoding method used to transfer voice-mail messages from the Cisco Unity Express location to other locations, use the voicemail vpim-encoding command in Cisco Unity Express location configuration mode. To set the method of encoding to the default value, use the no form of this command.
voicemail vpim-encoding {dynamic | G711ulaw | G726}
no voicemail vpim-encoding
Syntax Description
Defaults
dynamic
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
Use G711 mu-law only if the receiving system supports G711 mu-law encoding (such as Cisco Unity). Use G726 for low-bandwidth connections or when the system to which Cisco Unity Express is connecting does not support G711 mu-law.
Examples
The following example shows voice profile for Internet messaging (VPIM) encoding set to G711 mu-law for network location 9:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail vpim-encoding g711ulawRelated Commands
Posted: Fri Jan 13 04:19:33 PST 2006
All contents are Copyright © 1992--2006 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.
