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Table Of Contents

R

reload

remote cache enable

remote copy spokenname

remote username fullname

remote username location

remote username phonenumber

restore

restore factory default


R


reload

remote cache enable

remote copy spokenname

remote username fullname

remote username location

remote username phonenumber

restore

restore factory default

reload

To restart the Cisco Unity Express system, use the reload command in Cisco Unity Express offline mode.

reload

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express offline

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco CallManager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco CallManager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

Use this command in the following situations:

After a shutdown command to restart the Cisco Unity Express system.

After a restore command to activate the uploaded file information.

Examples

The following example illustrates the use of the reload command after a restore procedure:

se-10-0-0-0# offline
se-10-0-0-0(offline)# restore id data3 category data
se-10-0-0-0(offline)# reload

Related Commands

Command
Description

backup

Backs up system and application data to a backup server.

continue

Exits offline mode and returns to Cisco Unity Express EXEC mode.

offline

Switches the Cisco Unity Express system to offline mode.

restore

Restores backup files from the backup server.

shutdown

Shuts down the Cisco Unity Express system.


remote cache enable

To enable the least recent user (LRU) cache on the local system, use the remote cache enable command in Cisco Unity Express configuration mode. To disable the LRU cache, use the no form of this command.

remote cache enable

no remote cache enable

Syntax Description

This command has no arguments or keywords.

Defaults

Enabled

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

An LRU cache is a database of remote users' first names, last names, and spoken names. These remote users are not configured in the Remote User Directory. The users contained in the cache are referred to as cached users.

Network messages update the contents of the LRU cache. When a local sender addresses a voice-mail message to a remote user, the system accesses this information to send a spoken name confirmation about the remote user to the local sender. Each time a network message arrives from a cached user or each time a local sender sends a voice message to a cached user, the system updates the time stamp of the cached user's entry in the LRU cache.

The maximum capacity of the LRU cache is 50 users on the network module (NM) and 20 users on the advanced integration module (AIM). When the LRU cache reaches its maximum capacity, a new entry erases the existing entry with the oldest time stamp. This means that the next time a local sender calls a remote user, the sender will not receive a spoken name confirmation if the remote user is no longer in the LRU cache.

Do one or both of the following to avoid the inconsistent confirmation response:

To ensure that a sender always receives a spoken name confirmation for a remote user, configure the remote user in to the Remote User Directory.

Disable the LRU cache.

The LRU cache contents are saved after system reloads.

The GUI Defaults > Voice Mail option also permits changing the status of the LRU cache.

Examples

The following example illustrates enabling the LRU cache on the local system:

se-10-0-0-0# config t
se-10-0-0-0(config)# remote cache enable
se-10-0-0-0(config)# exit

The following example illustrates disabling the LRU cache on the local system:

se-10-0-0-0# config t
se-10-0-0-0(config)# no remote cache enable
se-10-0-0-0(config)# exit

Related Commands

Command
Description

show remote cache

Displays the local system's LRU cache.


remote copy spokenname

To upload or download a spoken name for a remote user, use the remote copy spokenname command in Cisco Unity Express EXEC mode.

Uploading the Spoken Name

remote copy spokenname username username url url loginname server-login password server-password

Downloading the Spoken Name

remote copy spokenname url url username username loginname server-login password server-password

Syntax Description

username username

Remote user ID.

url url

URL to the spoken name file on the server.

loginname server-login

Server login.

password server-password

Server password.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

Use the Administration via Telephone (AvT) options to record the spoken names. Those name files are stored in the Lightweight Directory Access Protocol (LDAP) on the Cisco Unity Express module. If you download the files to a server other than the Cisco Unity Express module, you can upload those files to another Cisco Unity Express module in the network.

Examples

The following example uploads the spoken name file tsmith.wav for remote user tsmith:

se-10-0-0-0# remote copy spokenname username tsmith url ftp:/10.4.51.66/tsmith.wav loginname admin password test

The following example downloads the spoken name file tsmith.wav for remote user tsmith:

se-10-0-0-0# remote copy spokenname url ftp:/10.4.51.66/tsmith.wav username tsmith loginname admin password test

remote username fullname

To associate a full name with a remote user, use the remote username fullname command in Cisco Unity Express EXEC mode. To delete the remote username, use the no form of this command.

remote username username fullname {display display-name | first first-name | last last-name}

no remote username username fullname {display display-name | first first-name | last last-name}

Syntax Description

username

Name of the remote user.

display display-name

Full name of the remote user. Enclose the name in double quotes (" ") if the name is more than one word. The system uses this name for telephone displays.

first first-name

First name of the remote user. Enclose the name in double quotes (" ") if the name is more than one word.

last last-name

Last name of the remote user. Enclose the name in double quotes (" ") if the name is more than one word.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

An error message appears if the username does not exist.

Examples

The following example configures several remote users.

se-10-0-0-0# config t
se-10-0-0-0(config)# remote username asmith location sjc created
se-10-0-0-0(config)# remote username asmith phonenumber 84444
se-10-0-0-0(config)# remote username tbrown location sjc created
se-10-0-0-0(config)# remote username tbrown phonenumber 81111
se-10-0-0-0(config)# remote username jdoe location nyc created
se-10-0-0-0(config)# remote username jdoe phonenumber 92222
se-10-0-0-0(config)# remote username sjones location nyc created
se-10-0-0-0(config)# remote username sjones phonenumber 93333
se-10-0-0-0(config)# end
se-10-0-0-0# remote username asmith fullname display "Al Smith"
se-10-0-0-0# remote username asmith fullname first Al
se-10-0-0-0# remote username asmith fullname last Smith
se-10-0-0-0# remote username tbrown fullname display "Tom Brown"
se-10-0-0-0# remote username tbrown fullname first Tom
se-10-0-0-0# remote username tbrown fullname last Brown
se-10-0-0-0# remote username jdoe fullname display "Jane Doe"
se-10-0-0-0# remote username jdoe fullname first Jane
se-10-0-0-0# remote username jdoe fullname last Doe


se-10-0-0-0# remote username sjones fullname display "Susan Jones"
se-10-0-0-0# remote username sjones fullname first Susan
se-10-0-0-0# remote username sjones fullname last Jones

The following example deletes the display name for remote user Al Smith:

se-10-0-0-0# no remote username asmith fullname display "Al Smith"

The following example deletes the first name for remote user Al Smith:

se-10-0-0-0# no remote username asmith fullname first Al

The following example deletes the last name for remote user Al Smith:

se-10-0-0-0# no remote username asmith fullname last Smith

Related Commands

Command
Description

remote username location

Configures a remote user on the local Cisco Unity Express system.

remote username phonenumber

Configures a remote user's telephone number on the local Cisco Unity Express system.

show remote user detail

Displays configuration details about a specified remote user.

show remote users

Displays remote users configured on the local Cisco Unity Express system.


remote username location

To configure a remote user on the local Cisco Unity Express system, use the remote username location command in Cisco Unity Express EXEC mode or configuration mode. To delete a remote user from the system, use the no form of this command.

remote username username location location-id created

no remote username username

Syntax Description

username

Name of the remote user.

location-id

Location ID of the remote site.

created

Creates the remote user.


Defaults

No remote users are configured.

Command Modes

Cisco Unity Express EXEC
Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

This command creates a remote user on the local system so that a local voice-mail sender can address a remote recipient using dial-by-name. Additionally, the system provides the sender with a spoken name confirmation of the remote recipient so that the sender can verify that the name and location are correct.

Use the remote username location command once to associate the remote user with a network location.

In Release 2.1, regardless of the license level, the network module (NM) supports a maximum of 50 remote users and the advanced integration module (AIM) supports a maximum of 20 remote users.

An error message appears if one of the following conditions occurs:

A user, group, or remote user exists with this username.

The maximum number of remote users is already configured on the system.

The location ID does not exist.

The location ID is the local location.

Examples

The following example configures several remote users.

se-10-0-0-0# config t
se-10-0-0-0(config)# remote username asmith location sjc created
se-10-0-0-0(config)# remote username asmith phonenumber 84444
se-10-0-0-0(config)# remote username tbrown location sjc created
se-10-0-0-0(config)# remote username tbrown phonenumber 81111
se-10-0-0-0(config)# remote username jdoe location nyc created
se-10-0-0-0(config)# remote username jdoe phonenumber 92222
se-10-0-0-0(config)# remote username sjones location nyc created
se-10-0-0-0(config)# remote username sjones phonenumber 93333
se-10-0-0-0(config)# end
se-10-0-0-0# remote username asmith fullname display "Al Smith"
se-10-0-0-0# remote username asmith fullname first Al
se-10-0-0-0# remote username asmith fullname last Smith
se-10-0-0-0# remote username tbrown fullname display "Tom Brown"
se-10-0-0-0# remote username tbrown fullname first Tom
se-10-0-0-0# remote username tbrown fullname last Brown
se-10-0-0-0# remote username jdoe fullname display "Jane Doe"
se-10-0-0-0# remote username jdoe fullname first Jane
se-10-0-0-0# remote username jdoe fullname last Doe
se-10-0-0-0# remote username sjones fullname display "Susan Jones"
se-10-0-0-0# remote username sjones fullname first Susan
se-10-0-0-0# remote username sjones fullname last Jones
se-10-0-0-0# 

The following example deletes the remote user Al Smith:

se-10-0-0-0# config t
se-10-0-0-0(config)# no remote username asmith
se-10-0-0-0(config)# end

Related Commands

Command
Description

remote username fullname

Configures a remote user's full name on the local Cisco Unity Express system.

remote username phonenumber

Configures a remote user's telephone number on the local Cisco Unity Express system.

show remote user detail

Displays configuration details about a specified remote user.

show remote users

Displays remote users configured on the local Cisco Unity Express system.


remote username phonenumber

To associate a telephone number with a remote user, use the remote username phonenumber command in Cisco Unity Express configuration mode. To delete the telephone number, use the no form of this command.

remote username username phonenumber extension-number

no remote username username phonenumber extension-number

Syntax Description

username

Name of the remote user.

extension-number

Extension number of the remote site.


Defaults

No phone numbers are configured for the remote users.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

The local system does not verify the remote extension number.

An error message appears if one of the following conditions occurs:

The username does not exist.

The length of the extension number does not fall within the maximum and minimum extension lengths for the user's location.

Examples

The following example configures several remote users.

se-10-0-0-0# config t
se-10-0-0-0(config)# remote username asmith location sjc created
se-10-0-0-0(config)# remote username asmith phonenumber 84444
se-10-0-0-0(config)# remote username tbrown location sjc created
se-10-0-0-0(config)# remote username tbrown phonenumber 81111
se-10-0-0-0(config)# remote username jdoe location nyc created
se-10-0-0-0(config)# remote username jdoe phonenumber 92222
se-10-0-0-0(config)# remote username sjones location nyc created
se-10-0-0-0(config)# remote username sjones phonenumber 93333
se-10-0-0-0(config)# end
se-10-0-0-0# remote username asmith fullname display "Al Smith"
se-10-0-0-0# remote username asmith fullname first Al
se-10-0-0-0# remote username asmith fullname last Smith
se-10-0-0-0# remote username tbrown fullname display "Tom Brown"
se-10-0-0-0# remote username tbrown fullname first Tom
se-10-0-0-0# remote username tbrown fullname last Brown
se-10-0-0-0# remote username jdoe fullname display "Jane Doe"
se-10-0-0-0# remote username jdoe fullname first Jane
se-10-0-0-0# remote username jdoe fullname last Doe
se-10-0-0-0# remote username sjones fullname display "Susan Jones"
se-10-0-0-0# remote username sjones fullname first Susan
se-10-0-0-0# remote username sjones fullname last Jones
se-10-0-0-0# 

The following example deletes extension 84444 from remote user Al Smith:

se-10-0-0-0# config t
se-10-0-0-0(config)# no remote username asmith phonenumber 84444
se-10-0-0-0(config)# end

Related Commands

Command
Description

remote username fullname

Configures a remote user's full name on the local Cisco Unity Express system.

remote username location

Configures a remote user on the local Cisco Unity Express system.

show remote user detail

Displays configuration details about a specified remote user.

show remote users

Displays remote users configured on the local Cisco Unity Express system.


restore

To restore a backup file, use the restore command in Cisco Unity Express offline mode.

restore id backup-id category {all | configuration | data}

Syntax Description

id backup-id

Specifies the ID number of the file to be restored.

category

Precedes the name of the file type to be restored.

all

Specifies that the file to be restored contains system and application settings, application data, and voice messages.

configuration

Specifies that the file to be restored contains only system and application settings.

data

Specifies that the file to be restored contains only application data and voice messages.


Command Modes

Cisco Unity Express offline

Command History

Cisco Unity Express Release
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco CallManager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco CallManager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

When the restore procedure begins, all active calls are terminated. Cisco Unity Express does not support scheduled restores. Consider restoring a file when the telephones are least active.

After the restore procedure is complete, use the reload command to activate the file data.

Use the show backup history command to locate the backup-id value of the file to be restored.

Examples

The following example restores the file with the ID data5, which is a data-only file.

se-10-0-0-0> enable
se-10-0-0-0# offline
se-10-0-0-0(offline)# restore id data5 category data
se-10-0-0-0(offline)# reload

Related Commands

Command
Description

continue

Exits offline mode and returns to Cisco Unity Express EXEC mode.

offline

Enters offline mode.

reload

Activates the uploaded file data.

show backup history

Displays the status of backup procedures.

show backup server

Displays the network FTP server designated as the backup server.


restore factory default

To restore the system to the factory defaults, use the restore factory default command in Cisco Unity Express offline mode.

restore factory default


Caution This feature is not reversible. All data and configuration files are erased. Use this feature with caution. It is recommended that you do a full system backup before proceeding with this feature.

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express offline

Command History

Cisco Unity Express Release
Modification

2.1

This command was introduced.


Usage Guidelines

Restoring the system to the factory defaults has the following effects:

Replaces the current database with an empty database.

Initializes the Lightweight Directory Access Protocol (LDAP) to an empty state.

Replaces the startup configuration with the template startup configuration that ships with the system.

Erases all postinstallation configuration data.

Deletes all user and custom prompts.

When the system is clean, the administrator sees a message that the system will reload, and the system begins to reload. When the reload is complete, the system prompts the administrator to go through the postinstallation process.

When logging in to the graphical user interface (GUI), the administrator has the option to run the initialization wizard.

Examples

The following example illustrates restoring the system to factory defaults.


Step 1 se-10-0-0-0# offline

This command puts the system into offline mode.

Step 2 (offline)# restore factory default

This operation will cause all the configuration and data on the system to be erased. This operation is not reversible. Do you wish to continue? (n)


Step 3 Do one of the following:

Enter n if want to retain the system configuration and data.

The operation is cancelled, but the system remains in offline mode. To return to online mode, enter continue.

Enter y if you want to erase the system configuration and data.

When the system is clean, a message appears indicating that the system will start to reload. When the reload is complete, a prompt appears to start the postinstallation process.


Related Commands

Command
Description

continue

Returns to the Cisco Unity Express online mode.

offline

Enters the Cisco Unity Express offline mode.



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Posted: Fri Jan 13 04:13:31 PST 2006
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