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Table Of Contents
R
reload
To restart the Cisco Unity Express system, use the reload command in Cisco Unity Express offline mode.
reload
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express offline
Command History
Usage Guidelines
Use this command in the following situations:
•After a shutdown command to restart the Cisco Unity Express system.
•After a restore command to activate the uploaded file information.
Examples
The following example illustrates the use of the reload command after a restore procedure:
se-10-0-0-0# offline
se-10-0-0-0(offline)# restore id data3 category data
se-10-0-0-0(offline)# reload
Related Commands
remote cache enable
To enable the least recent user (LRU) cache on the local system, use the remote cache enable command in Cisco Unity Express configuration mode. To disable the LRU cache, use the no form of this command.
remote cache enable
no remote cache enable
Syntax Description
This command has no arguments or keywords.
Defaults
Enabled
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
An LRU cache is a database of remote users' first names, last names, and spoken names. These remote users are not configured in the Remote User Directory. The users contained in the cache are referred to as cached users.
Network messages update the contents of the LRU cache. When a local sender addresses a voice-mail message to a remote user, the system accesses this information to send a spoken name confirmation about the remote user to the local sender. Each time a network message arrives from a cached user or each time a local sender sends a voice message to a cached user, the system updates the time stamp of the cached user's entry in the LRU cache.
The maximum capacity of the LRU cache is 50 users on the network module (NM) and 20 users on the advanced integration module (AIM). When the LRU cache reaches its maximum capacity, a new entry erases the existing entry with the oldest time stamp. This means that the next time a local sender calls a remote user, the sender will not receive a spoken name confirmation if the remote user is no longer in the LRU cache.
Do one or both of the following to avoid the inconsistent confirmation response:
•To ensure that a sender always receives a spoken name confirmation for a remote user, configure the remote user in to the Remote User Directory.
•Disable the LRU cache.
The LRU cache contents are saved after system reloads.
The GUI Defaults > Voice Mail option also permits changing the status of the LRU cache.
Examples
The following example illustrates enabling the LRU cache on the local system:
se-10-0-0-0# config t
se-10-0-0-0(config)# remote cache enable
se-10-0-0-0(config)# exit
The following example illustrates disabling the LRU cache on the local system:
se-10-0-0-0# config t
se-10-0-0-0(config)# no remote cache enable
se-10-0-0-0(config)# exit
Related Commands
remote copy spokenname
To upload or download a spoken name for a remote user, use the remote copy spokenname command in Cisco Unity Express EXEC mode.
Uploading the Spoken Name
remote copy spokenname username username url url loginname server-login password server-password
Downloading the Spoken Name
remote copy spokenname url url username username loginname server-login password server-password
Syntax Description
username username
Remote user ID.
url url
URL to the spoken name file on the server.
loginname server-login
Server login.
password server-password
Server password.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use the Administration via Telephone (AvT) options to record the spoken names. Those name files are stored in the Lightweight Directory Access Protocol (LDAP) on the Cisco Unity Express module. If you download the files to a server other than the Cisco Unity Express module, you can upload those files to another Cisco Unity Express module in the network.
Examples
The following example uploads the spoken name file tsmith.wav for remote user tsmith:
se-10-0-0-0# remote copy spokenname username tsmith url ftp:/10.4.51.66/tsmith.wav loginname admin password test
The following example downloads the spoken name file tsmith.wav for remote user tsmith:
se-10-0-0-0# remote copy spokenname url ftp:/10.4.51.66/tsmith.wav username tsmith loginname admin password test
remote username fullname
To associate a full name with a remote user, use the remote username fullname command in Cisco Unity Express EXEC mode. To delete the remote username, use the no form of this command.
remote username username fullname {display display-name | first first-name | last last-name}
no remote username username fullname {display display-name | first first-name | last last-name}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
An error message appears if the username does not exist.
Examples
The following example configures several remote users.
se-10-0-0-0# config t
se-10-0-0-0(config)# remote username asmith location sjc created
se-10-0-0-0(config)# remote username asmith phonenumber 84444
se-10-0-0-0(config)# remote username tbrown location sjc created
se-10-0-0-0(config)# remote username tbrown phonenumber 81111
se-10-0-0-0(config)# remote username jdoe location nyc created
se-10-0-0-0(config)# remote username jdoe phonenumber 92222
se-10-0-0-0(config)# remote username sjones location nyc created
se-10-0-0-0(config)# remote username sjones phonenumber 93333
se-10-0-0-0(config)# end
se-10-0-0-0# remote username asmith fullname display "Al Smith"
se-10-0-0-0# remote username asmith fullname first Al
se-10-0-0-0# remote username asmith fullname last Smith
se-10-0-0-0# remote username tbrown fullname display "Tom Brown"
se-10-0-0-0# remote username tbrown fullname first Tom
se-10-0-0-0# remote username tbrown fullname last Brown
se-10-0-0-0# remote username jdoe fullname display "Jane Doe"
se-10-0-0-0# remote username jdoe fullname first Jane
se-10-0-0-0# remote username jdoe fullname last Doe
se-10-0-0-0# remote username sjones fullname display "Susan Jones"
se-10-0-0-0# remote username sjones fullname first Susan
se-10-0-0-0# remote username sjones fullname last Jones
The following example deletes the display name for remote user Al Smith:
se-10-0-0-0# no remote username asmith fullname display "Al Smith"
The following example deletes the first name for remote user Al Smith:
se-10-0-0-0# no remote username asmith fullname first Al
The following example deletes the last name for remote user Al Smith:
se-10-0-0-0# no remote username asmith fullname last Smith
Related Commands
remote username location
To configure a remote user on the local Cisco Unity Express system, use the remote username location command in Cisco Unity Express EXEC mode or configuration mode. To delete a remote user from the system, use the no form of this command.
remote username username location location-id created
no remote username username
Syntax Description
username
Name of the remote user.
location-id
Location ID of the remote site.
created
Creates the remote user.
Defaults
No remote users are configured.
Command Modes
Cisco Unity Express EXEC
Cisco Unity Express configurationCommand History
Usage Guidelines
This command creates a remote user on the local system so that a local voice-mail sender can address a remote recipient using dial-by-name. Additionally, the system provides the sender with a spoken name confirmation of the remote recipient so that the sender can verify that the name and location are correct.
Use the remote username location command once to associate the remote user with a network location.
In Release 2.1, regardless of the license level, the network module (NM) supports a maximum of 50 remote users and the advanced integration module (AIM) supports a maximum of 20 remote users.
An error message appears if one of the following conditions occurs:
•A user, group, or remote user exists with this username.
•The maximum number of remote users is already configured on the system.
•The location ID does not exist.
•The location ID is the local location.
Examples
The following example configures several remote users.
se-10-0-0-0# config t
se-10-0-0-0(config)# remote username asmith location sjc created
se-10-0-0-0(config)# remote username asmith phonenumber 84444
se-10-0-0-0(config)# remote username tbrown location sjc created
se-10-0-0-0(config)# remote username tbrown phonenumber 81111
se-10-0-0-0(config)# remote username jdoe location nyc created
se-10-0-0-0(config)# remote username jdoe phonenumber 92222
se-10-0-0-0(config)# remote username sjones location nyc created
se-10-0-0-0(config)# remote username sjones phonenumber 93333
se-10-0-0-0(config)# end
se-10-0-0-0# remote username asmith fullname display "Al Smith"
se-10-0-0-0# remote username asmith fullname first Al
se-10-0-0-0# remote username asmith fullname last Smith
se-10-0-0-0# remote username tbrown fullname display "Tom Brown"
se-10-0-0-0# remote username tbrown fullname first Tom
se-10-0-0-0# remote username tbrown fullname last Brown
se-10-0-0-0# remote username jdoe fullname display "Jane Doe"
se-10-0-0-0# remote username jdoe fullname first Jane
se-10-0-0-0# remote username jdoe fullname last Doe
se-10-0-0-0# remote username sjones fullname display "Susan Jones"
se-10-0-0-0# remote username sjones fullname first Susan
se-10-0-0-0# remote username sjones fullname last Jones
se-10-0-0-0#
The following example deletes the remote user Al Smith:
se-10-0-0-0# config t
se-10-0-0-0(config)# no remote username asmith
se-10-0-0-0(config)# end
Related Commands
remote username phonenumber
To associate a telephone number with a remote user, use the remote username phonenumber command in Cisco Unity Express configuration mode. To delete the telephone number, use the no form of this command.
remote username username phonenumber extension-number
no remote username username phonenumber extension-number
Syntax Description
Defaults
No phone numbers are configured for the remote users.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The local system does not verify the remote extension number.
An error message appears if one of the following conditions occurs:
•The username does not exist.
•The length of the extension number does not fall within the maximum and minimum extension lengths for the user's location.
Examples
The following example configures several remote users.
se-10-0-0-0# config t
se-10-0-0-0(config)# remote username asmith location sjc created
se-10-0-0-0(config)# remote username asmith phonenumber 84444
se-10-0-0-0(config)# remote username tbrown location sjc created
se-10-0-0-0(config)# remote username tbrown phonenumber 81111
se-10-0-0-0(config)# remote username jdoe location nyc created
se-10-0-0-0(config)# remote username jdoe phonenumber 92222
se-10-0-0-0(config)# remote username sjones location nyc created
se-10-0-0-0(config)# remote username sjones phonenumber 93333
se-10-0-0-0(config)# end
se-10-0-0-0# remote username asmith fullname display "Al Smith"
se-10-0-0-0# remote username asmith fullname first Al
se-10-0-0-0# remote username asmith fullname last Smith
se-10-0-0-0# remote username tbrown fullname display "Tom Brown"
se-10-0-0-0# remote username tbrown fullname first Tom
se-10-0-0-0# remote username tbrown fullname last Brown
se-10-0-0-0# remote username jdoe fullname display "Jane Doe"
se-10-0-0-0# remote username jdoe fullname first Jane
se-10-0-0-0# remote username jdoe fullname last Doe
se-10-0-0-0# remote username sjones fullname display "Susan Jones"
se-10-0-0-0# remote username sjones fullname first Susan
se-10-0-0-0# remote username sjones fullname last Jones
se-10-0-0-0#
The following example deletes extension 84444 from remote user Al Smith:
se-10-0-0-0# config t
se-10-0-0-0(config)# no remote username asmith phonenumber 84444
se-10-0-0-0(config)# end
Related Commands
restore
To restore a backup file, use the restore command in Cisco Unity Express offline mode.
restore id backup-id category {all | configuration | data}
Syntax Description
Command Modes
Cisco Unity Express offline
Command History
Usage Guidelines
When the restore procedure begins, all active calls are terminated. Cisco Unity Express does not support scheduled restores. Consider restoring a file when the telephones are least active.
After the restore procedure is complete, use the reload command to activate the file data.
Use the show backup history command to locate the backup-id value of the file to be restored.
Examples
The following example restores the file with the ID data5, which is a data-only file.
se-10-0-0-0> enable
se-10-0-0-0# offline
se-10-0-0-0(offline)# restore id data5 category data
se-10-0-0-0(offline)# reload
Related Commands
restore factory default
To restore the system to the factory defaults, use the restore factory default command in Cisco Unity Express offline mode.
restore factory default
Caution This feature is not reversible. All data and configuration files are erased. Use this feature with caution. It is recommended that you do a full system backup before proceeding with this feature.
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express offline
Command History
Usage Guidelines
Restoring the system to the factory defaults has the following effects:
•Replaces the current database with an empty database.
•Initializes the Lightweight Directory Access Protocol (LDAP) to an empty state.
•Replaces the startup configuration with the template startup configuration that ships with the system.
•Erases all postinstallation configuration data.
•Deletes all user and custom prompts.
When the system is clean, the administrator sees a message that the system will reload, and the system begins to reload. When the reload is complete, the system prompts the administrator to go through the postinstallation process.
When logging in to the graphical user interface (GUI), the administrator has the option to run the initialization wizard.
Examples
The following example illustrates restoring the system to factory defaults.
Step 1 se-10-0-0-0# offline
This command puts the system into offline mode.
Step 2 (offline)# restore factory default
This operation will cause all the configuration and data on the system to be erased. This operation is not reversible. Do you wish to continue? (n)
Step 3 Do one of the following:
•Enter n if want to retain the system configuration and data.
The operation is cancelled, but the system remains in offline mode. To return to online mode, enter continue.
•Enter y if you want to erase the system configuration and data.
When the system is clean, a message appears indicating that the system will start to reload. When the reload is complete, a prompt appears to start the postinstallation process.
Related Commands
Command Descriptioncontinue
Returns to the Cisco Unity Express online mode.
offline
Enters the Cisco Unity Express offline mode.
Posted: Fri Jan 13 04:13:31 PST 2006
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