Index

Table Of Contents

A - C - D - E - F - H - I - J - L - M - N - P - R - S - T - U - V - W -

Index

A

alarm management/adding alarm destinations 3-44

AnswerCall 2-5, 2-9

HandleInboundCall script 2-9, 2-14

installation 2-14

internal IP phone 2-13

PSTN 2-13

trigger parameter 2-9, 2-14

Application Designer 1-1, 1-3

Application Environment 1-1

deployment topologies 1-4

example deployment scenario 2-6

Management Console 3-1

setting up 2-1

applications

disabling 3-2

enabling 3-2

installing 3-2

modifying settings 3-3

uninstalling settings 3-3

Application Server 1-1, 1-2

AXL-SOAP 1-2

C

CallManager

administrative web interface 2-8, 2-9

Cisco Unified Application Designer

See Application Designer

Cisco Unified Application Environment

See Application Environment

Cisco Unified Application Environment Management Console

See Management Console

Cisco Unified Application Server

See Application Server

Cisco Unified CallManager

integration with 1-1

Cisco Unified IP Phone Services 1-2

Cisco Unified Management Console 1-3

Cisco Unified Media Engine

See Media Engine

Components 3-1

Applications 3-1

Media Servers 3-1, 3-10

Partitions 3-1, 3-3

Providers 3-1, 3-13

Telephony Servers 3-1

conferencing 1-2

configuration 2-1

Configuring Core Components

Alarm Management 3-44

Log Server 3-43

configuring core components 3-40

conventions

command xii

publication xii

text xii

core components 3-41

CTI 2-5

D

Data services and protocols 1-2

deployment topologies 1-4

DeviceListX 1-2

DNS 2-7

documentation, related viii

document conventions xii

E

Environment

Alarm Management 3-37

Configuring Core Components 3-37, 3-40

Log Server 3-37

User Management 3-37, 3-38

Extension Mobility 1-2

F

firmware address 4-4

H

H.323 1-1, 2-5, 2-7

HMP license 4-1

HTTP 1-2

I

IDE 1-3

integrated development environment

See IDE

Integrated voice response

See IVR

IP endpoints 1-4, 1-6

IP telephony 1-1

IVR 1-2

J

Java Telephony Application Programming Interface

See JTAPI

JTAPI 1-1

L

LDAP 1-2

Lightweight Directory Access Protocol

See LDAP

log level filtering 5-1

logs

archiving log folders or files 5-3

deleting log files or folders 5-3

viewing event or audit logs 5-2

viewing server logs 5-2

log server configuration 3-43

M

Main 4-2

Main Control Panel 1-3

Applications 2-6, 2-11, 2-14, 3-2, 3-3, 3-4

Audit Log 5-2

Components 1-3

Environment 1-3

Event Log 5-2

Logs 1-3

Media Firmware License 2-3, 4-2

Media Server Configuration 4-5

Media Servers 2-4, 3-11, 3-12, 3-13

Providers 3-13

Server Logs 5-2, 5-3, 5-4

Service Control 4-2

Speech Recognition Setup 4-6

System 1-3

System Backup 5-5

System Restore 5-6

Telephony Servers 2-7

Text to Speech License 2-4, 4-3

User Management 3-38, 3-39, 3-40

MakeCall 2-5, 2-9

HandleMakeCall script 2-9, 2-11

installation 2-11

internal IP phone 2-10

PSTN 2-10

trigger parameters 2-9, 2-12

Management Console 1-2, 1-3, 2-1, 2-2

Audit Log 5-1

Components group 3-1

configuration 3-1

Event Log 5-1

Login Screen 2-2

Main Control Panel 2-2

Server Logs 5-1

viewing log information 5-1

manual

organization of vii

purpose of vii

MCS-7845-H1 server 1-1, 2-1

media 3-10

Media Engine 1-1, 1-2, 4-1

media firmware license 4-1

Media processing capabilities 1-2

media server license

downloading backup of current license 4-2

uploading new license 4-2

media server password

configuring 4-4

configuring media server settings 4-5

media servers

adding media resource groups 3-12

creating/configuring 3-11

editing media resource groups 3-12

removing from group 3-12

removing from system 3-13

MOH 1-4, 1-6

music on hold

See MOH

N

NOSR 4-5

Nuance Open Speech Recognizer

See Nuance OSR

P

partitions

creating 3-4

description 3-3

providers

displaying list 3-13

provider configuration pages 3-13

publications, related viii

R

Real-time Transport Protocol

See RTP

reinitializing the server 5-6

RTP 1-3

S

SCCP 1-1, 2-5

Session Initiation Protocol

See SIP

Simple Mail Transfer Protocol

See SMTP

SIP 1-1, 2-5

Skinny Call Control Protocol

See SCCP

SMTP 1-2

speaker verification 1-2

speech recognition 1-2

speech recognition parameters

configuring 4-5

configuring speech recognition settings 4-6

removing speech recognition servers 4-6

SQL 1-2

Structured Query Language

See SQL

system backup

description 5-4

performing backups 5-5

system restore

description 5-6

restoring previous backups 5-6

T

Telephony call control protocols 1-1

text-to-speech 1-2

text-to-speech license

uploading and activating 4-3

uploading new license 4-3

transcoding 1-2

trigger parameters

combined configuration 3-8

defining 3-6

event types 3-8

regular expression configuration 3-8

single value configuration 3-7

value list configuration 3-7

troubleshooting 5-4

U

user management

adding users 3-38

changing user passwords 3-39

removing users 3-40

V

viewing log information

event or audit logs 5-2

server logs 5-2

W

warning xiii

Web Services 1-2