cc/td/doc/product/rtrmgmt/snaview/snav12
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Table of Contents

About This Guide

About This Guide

This section describes the contents, audience, organization, and conventions of the CiscoWorks Blue SNA View Mainframe Installation and User Guide. It also refers to related publications and other sources of information.

Document Contents

This guide contains information about the following topics:

For details not covered in this guide, and for last-minute changes and caveats, see the Release Notes for CiscoWorks Blue SNA View Software Release 1.2.

Audience

This guide is for the IBM mainframe system administrator or network technical support personnel who install and configure the CiscoWorks Blue SNA View mainframe application.

The reader should be familiar with the following topics:

Document Organization

This guide contains the following chapters:

Document Conventions

This guide uses basic conventions to represent text and table information.

Command descriptions use these conventions:

Examples use these conventions:

This guide also uses the following conventions:


Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in the manual.

Related Documentation

In addition to this document, the CiscoWorks Blue SNA View documentation set includes the following:

The following Cisco publication describes how to use the SNA correlation, provided by SNA View, with CiscoWorks Blue Maps:

Users of the "Troubleshooting the SNA View Mainframe Application" chapter should also be familiar with the following IBM publications:

The following IBM publications are recommended reading for a broader understanding of the topics covered in this guide:

The following SOLVE publication is recommended for use with SOLVE:Netmaster:

The following Cisco publication is recommended for configuring SNA View security:

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

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