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Table Of Contents
Getting Started
This chapter provides information about how to get started to use Cisco IP Solution Center (ISC) and gives a structural overview of this guide. It contains the following sections:
System Recommendations
The system recommendations and requirements are listed in Chapter 1, "System Recommendations" of the Cisco IP Solution Center Installation Guide, 5.0 and the Release Notes for Cisco IP Solution Center, 5.0.1. The recommendation is to thoroughly review this list before even planning your installation, to be sure that you have all the hardware and software you must successfully install.
Introduction
Cisco IP Solution Center 5.0.1 (ISC 5.0.1) is a follow-on release to Cisco IP Solution Center 5.0 (ISC 5.0), with the changes listed in the Release Notes for Cisco IP Solution Center, 5.0.1.
This guide lists many features that are common among multiple applications, which are sold and licensed separately. The applications and their respective User Guides reference this document for setup steps necessary before creating a policy and then a service request specific to the application and for other common features.
Before explaining the tabs in the Graphical User Interface (GUI), see the "Structural Overview" section. It explains elements common to many windows in ISC.
The GUI is separated into the following large sections (tabs):
The remaining sections in this chapter explain the sections and subsections of this guide that explain the functionality available from these tabs.
Structural Overview
After you log in to Cisco IP Solution Center (ISC), the first window to appear is the Home window, as shown in Figure 1-1, " Home Window."
Figure 1-1 Home Window
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The tabs and the choices navigating within the tabs that appear depend on the user permission, explained in "Administration"(Administration > Security > User Roles). The choices shown in this guide are for all permissions (admin).
This overview includes the following sections:
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Product Category Tabs
The organization of this guide is based on the tabs shown in Figure 1-1, " Home Window." Click either the specific tab or the name in the data pane:
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Links
In the upper right-hand corner of the Home window ( Figure 1-1), additional links appear that function as follows:
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On the far right of the You are Here: line on the Home window ( Figure 1-1), is the name of a Customer Context, which is explained in the "Customer" section.
Home
When you click Home, you always return to the first window to appear, as shown in Figure 1-1, " Home Window."
Shortcuts
When you click Shortcuts, you can define shortcuts to help quickly choose day to day operations. In addition, by grouping these shortcuts together into folders, you can create work flows specific to your operating environment. To get more information about shortcuts, follow these steps:
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Figure 1-2 ISC Shortcuts
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Figure 1-3 New ISC Shortcut
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Account
When you click Account, you can change your password without the SysAdmin or UserAdmin privileges. This allows you to edit the user profile, including changing the password.
Index
When you click Index, you receive an overall picture of all choices from which you can click and jump to, as shown in Figure 1-4, " Index of all Choices."
Figure 1-4 Index of all Choices
Help
When you click Help, you receive a pointer to the documentation set:
http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
tsd_products_support_series_home.htmlFrom that location, you can choose the type of ISC document you want to see.
About
When you click About, you receive the product name and version.
Logout
When you click Logout, you log out of the product.
Customer
On the far right of the You are Here line of the Home page is Customer: followed by None (default) or a customer name. This is referred to as Customer Context. The advantage of Customer Context is to focus only on information for a specified customer. To set the Customer Context, follow these steps:
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Figure 1-5 Customer Context
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Common GUI Components
GUI components that are common on many windows are as follows:
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Filters
At the top of many windows you can filter information that appears in the window. As shown in Figure 1-6, " Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages," you can click the drop-down list for categories, then in the matching field enter the search criteria, using * if you want to indicate anything is a match (you can enter only * or you can place * before other characters, in the middle of other characters, at the end of other characters, or in multiple locations), and click Find. In some cases you might also have a field after the matching field from which you can select or enter more specifics for your Find.
Header Row Check Box
Many windows have a check box in the header row, where the column names exist, as shown in Figure 1-6, Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages. If you check this check box, then all check boxes in the window are chosen.
Rows per Page
In the bottom left corner of many windows, as shown in Figure 1-6, " Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages," you can change the number of rows shown on this window in Rows per page. Click the drop-down list and you can select 5, 10, 20, 30, 40, 50, 100, 500, 1000, or 2500.
Go To Page
Near the bottom in the right corner of many windows, as shown in Figure 1-6, " Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages," there is Go to page field of y. In the field, you can enter the page you want to choose and then click the Go button to get there. The y indicates the last page for this topic. Another way to choose a specific page is to use the arrows. You can click the > arrow to choose the next page or the furthest arrow to the right >| to choose the last page. You can click the < arrow to choose the previous page or the furthest arrow to the left |< to choose the first page.
Figure 1-6 Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages
Auto Refresh
At the bottom left corner of several windows, there is a check box used to enable or disable the Auto Refresh feature, as shown in Figure 1-7, " Example of Auto Refresh." Checking this check box causes the window and its data to refresh every n milliseconds. The amount of time between refresh cycles can be set in the DCPL property: GUI.srRefreshRate. By default, the Auto Refresh feature is enabled to 30000 milliseconds.
Figure 1-7 Example of Auto Refresh
Color Coding
In the Service Request table, the Task table, and the Device table, the colors you see indicate the state of the items, as shown in Figure 1-8, " Colors as Identifiers."
In the Service Request table, the states have the following colors:
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In the Task table, the states have the following colors:
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In the devices table, the states have the following colors:
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Figure 1-8 Colors as Identifiers
Icons
In some windows with tables of information, icons appear to show the type of device, as shown in Figure 1-9, " Devices—Icons."
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Figure 1-9 Devices—Icons
Service Inventory
Service Inventory contains tools to manage inventory elements, service requests, and devices. This is explained in Chapter 3, "Service Inventory — Inventory and Connection Manager," Chapter 4, "Service Inventory—Discovery,"and "Service Inventory—Device Console."
From the Home window you receive upon logging in, click the Service Inventory tab and you receive a window as shown in Figure 1-10, " Service Inventory Selections."
Figure 1-10 Service Inventory Selections
The selections are as follows:
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The functions within Inventory and Connection Manager are shown in Figure 1-11, " Inventory and Connection Manager Selections," and are as follows:
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Figure 1-11 Inventory and Connection Manager Selections
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The functions with Device Console are as follows:
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Service Design
Service Design contains management tools for creating and managing policies and templates. This is explained in "Service Design."
From the Home window you receive upon logging in, click the Service Design tab and you receive a window as shown in Figure 1-12, " Service Design Selections."
Figure 1-12 Service Design Selections
The selections are as follows:
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Figure 1-13 Templates Selections
Monitoring
Monitoring contains tools to manage tasks, ping parameters, Service Level Agreement (SLA) probes, Traffic Engineering performance reports, and other reports. This is explained in "Monitoring."
From the Home window you receive upon logging in, click the Monitoring tab and you receive a window as shown in Figure 1-14, " Monitoring Selections."
Figure 1-14 Monitoring Selections
The selections are as follows:
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Diagnostics
Diagnostics contains automated troubleshooting and diagnostics for MPLS VPNs. This is explained in the Cisco MPLS Diagnostics Expert 2.1 User Guide on ISC 5.0.
From the Home window you receive upon logging in, click the Diagnostics tab and you receive a window as shown in Figure 1-15, " Diagnostics Selections."
Figure 1-15 Diagnostics Selections
Administration
Administration contains tools to manage users, ISC configuration, servers, and licensing, to view users and the user access log, and to specify attributes for some messages. This is explained in detail in "Administration."
From the Home window you receive upon logging in, click the Administration tab and you receive a window as shown in Figure 1-16, " Administration Selections."
Figure 1-16 Administration Selections
The selections are as follows:
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Figure 1-17 Security Selections
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Figure 1-18 Control Center Selections
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Posted: Mon Feb 18 15:35:03 PST 2008
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