About this Guide

This section explains the objectives, intended audience, and organization of this publication and describes the conventions that convey instructions and other information.

Document Objectives

The Cisco ONS 15216 EDFA2 Operations Guide explains how to install and operate the Cisco ONS 15216 Erbium-Doped Fiber Amplifier 2 (EDFA2/EDFA2-A).

Audience

To use this publication, you should be familiar with Cisco or equivalent optical transmission hardware and cabling, telecommunications hardware and cabling, electronic circuitry and wiring practices, and preferably have experience as a telecommunications technician.

Document Organization

This Cisco ONS 15216 EDFA2/EDFA2-A Operations Guide, R2.4 is organized into the following chapters:

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"Applications" provides common applications for the Cisco ONS 15216 EDFA2/EDFA2-A.

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"Installation" provides installation procedures for the Cisco ONS 15216 EDFA2/EDFA2-A.

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"Provisioning with ASH and SNMP" provides provisioning procedures for the Cisco ONS 15216 EDFA2/EDFA2-A using SNMP and the ASH shell.

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"SNMP MIB Configuration" explains how to read and understand SNMP MIB as it relates to the Cisco ONS 15216 EDFA2/EDFA2-A.

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Chapter 6, "ASH Commands" provides a reference of ASH commands that are used in advanced setup and troubleshooting for the ONS 15216 EDFA2/EDFA2-A.

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"File Transfers" explains how to get and send image and configuration files between an FTP or TFTP server and the ONS 15216 EDFA2/EDFA2-A.

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"Provisioning with TL1" provides provisioning procedures for the Cisco ONS 15216 EDFA2/EDFA2-A using TL1 commands in the TL1 shell.

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"TL1 Commands" provides details of TL1 commands supported by the the Cisco ONS 15216 EDFA2/EDFA2-A.

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"Troubleshooting" provides basic fault information and diagnosis (troubleshooting) procedures for the 2.1.0, 2.2.1, 2.3.0, and 2.4.0 product releases of the Cisco ONS 15216 EDFA2/EDFA2-A.

Document Conventions


boldface	Commands and keywords in body text.
italic	Command input that is supplied by the user.
[ ]	Keywords or arguments that appear within square brackets are optional.
{ x \| x \| x }	A choice of keywords (represented by x) appears in braces separated by vertical bars. The user must select one.
Ctrl	The control key. For example, where Ctrl + D is written, hold down the Control key while pressing the D key.
`screen font`	Examples of information displayed on the screen.
boldface screen font	Examples of information that the user must enter.
< >	Command parameters that must be replaced by module-specific codes.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.


Warning	IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the translated safety warnings that accompanied this device. Note: SAVE THESE INSTRUCTIONS Note: This documentation is to be used in conjunction with the specific product installation guide that shipped with the product. Please refer to the Installation Guide, Configuration Guide, or other enclosed additional documentation for further details.

Where to Find Safety and Warning Information

For safety and warning information, refer to the Cisco Optical Transport Products Safety and Compliance Information document that accompanied the product. This publication describes the international agency compliance and safety information for the Cisco ONS 15xxx systems. It also includes translations of the safety warnings that appear in the ONS 15xxx system documentation.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

Ordering Documentation

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Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:

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Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Cisco Optical Networking Product Documentation CD-ROM

Optical networking-related documentation, including Cisco ONS 15xxx product documentation, is available in a CD-ROM package that ships with your product. The Optical Networking Product Documentation CD-ROM is updated periodically and may be more current than printed documentation.

Documentation Feedback

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
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Obtaining Technical Assistance

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Cisco Technical Support Website

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Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
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Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

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Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

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The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

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Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

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Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

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iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

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Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

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World-class networking training is available from Cisco. You can view current offerings at this URL:

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