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Backups, Upgrades, and
Node Critical Commands

Backups, Upgrades, and
Node Critical Commands

This chapter describes embedded software utility functions and contains the following sections:

System Database Backup

The EMS database backup utility allows you to back up the existing configuration of a node to a TFTP server. After the database has been backed up, you can restore the node configuration, if needed. The database restore procedure is described in the "Restoring a Database".

Before You Begin

Before beginning the database backup, complete the following tasks:

Backing Up the System Database


Step 1   From Cisco 6700 NetView, double-click the node to open Cisco 6700 NodeView. (See Figure 14-1.)


Figure 14-1 : Cisco 6700 NodeView


Step 2   Double-click the node nameplate to launch the NE provision window. (See Figure 14-2.)


Figure 14-2 : NE Provision Window


Step 3   Select Database Backup from the function bar. (See Figure 14-3.)


Figure 14-3 : Database Backup Window


Step 4   Complete the following fields to begin the database backup procedure:

Step 5   Click Apply to save the backup configuration.

Step 6   Click Backup to begin the database backup.


Cisco 6732 Embedded Software Image Upgrade

The following sections describe the Stratum 3 or Stratum 4 MCC embedded software upgrade procedure for the Cisco 6732:


Note   Reset procedures are also covered in the "Node Critical Commands".


Caution   For a successful upgrade, follow all procedures, and all steps, in sequence.


Caution   If for any reason EMS is unable to complete the embedded software upgrade, do not reset the MCC card. You must restart the embedded software upgrade process. Resetting the MCC with a partial software image corrupts the MCC. If there is an error, an error message displays in the Software Upgrade Status field, or at the bottom of the NE provision window, as well as in the problem list of the MCC card (if the card is functional).

Before You Begin

Before beginning the embedded software upgrade, complete the following tasks:


Caution   Be certain you are not upgrading to embedded software Version 1.4. Embedded software Version 1.4 only operates with the Cisco IAD1101. Check with your system administrator, if necessary.


Caution   When upgrading multiple nodes in a network, always start from the far end of the network, one node at a time. In a typical network, a number of remote nodes (subscriber nodes) are connected to a central office terminal (COT) node. If the upgrade of COT is mishandled, the entire network can be lost. Upgrade tests and sample enhancements should be made at the edge node. If the upgrade tests fail on the edge nodes, do not attempt to upgrade the COT node.

Identifying Active and Standby MCC Cards


Step 1   From Cisco 6700 NodeView of the Cisco 6732 to be backed up, double-click the node nameplate to launch the NE provision window. (See Figure 14-2.)

Step 2   Click Common Control Card Switch Over in the function bar to view the switchover window. (See Figure 14-4.)


Figure 14-4 : Common Control Card Switch Over Option


Step 3   Look at the Active MCC field. EMS identifies the active MCC:

Step 4   Identify the standby MCC. The screen does not show the standby MCC. The MCC that is not active is called the standby MCC. For example, if MCC-A is active, then MCC-B is the standby MCC.

Step 5   Click Exit to return to NodeView.


Placing Standby MCC Card Out of Service


Step 1   From Cisco 6700 NodeView (see Figure 14-1), double-click the icon of the standby MCC card (in this example, the standby MCC is on the lower shelf). EMS launches the plugin card provision window.

Step 2   Set the Admin Status field to OutOfService.

Step 3   Click Apply to place the MCC card out of service.

Step 4   Click Exit to return to Cisco 6700 NodeView.


Upgrading the Standby MCC Card


Step 1   From Cisco 6700 NodeView, double-click the node nameplate to launch the NE provision window.
(See Figure 14-2

Step 2   Click Software Upgrade in the function bar to view the software upgrade window. (See Figure 14-5.)


Figure 14-5 : Cisco 6732 Software Upgrade Window


Step 3   In the Software Image Host IP Address field, enter the IP address of the TFTP server.

Step 4   In the Software Image File Name field, enter SwLoad.iad.

Step 5   From the Card Side drop-down menu, select the shelf (A = top shelf, B = bottom shelf) containing the standby MCC card (in this example, the bottom shelf).

Step 6   Click Apply to confirm the host IP address and path to the image filename.

Step 7   Click Upgrade. The backup LED on the standby MCC flashes as the embedded software image downloads into the card's Flash memory.

Step 8   Observe the progress bar. (See Figure 14-6.) When the Software Upgrade Status field in the Software Upgrade Window reads: "passed", the upgrade is complete.


Figure 14-6 : MCC Upgrade Progress Bar


Step 9   Click Exit to return to Cisco 6700 NodeView.

Step 10   Reset the Standby MCC card (see the next procedure, "Resetting the Standby MCC Card").


Resetting the Standby MCC Card


Caution   Do not power down the NE or remove the MCC during an MCC reset. The MCC must finish loading the system software before the MCC can be safely powered down, removed, reset, or reprovisioned.


Note   Performing an MCC reset erases the internal clock on the NE. To set the time of day on the NE, see the "Provision NE Clock" section of "Initial Node Provisioning."


Step 1   From Cisco 6700 NetView, right-click the Cisco 6732 you are upgrading and select Node Critical Commands from the popup menu.

Step 2   Enter the node critical commands password. The node critical commands window opens, displaying the database restore function. (See Figure 14-7.) If necessary, contact your EMS administrator to obtain the correct node critical commands password.


Figure 14-7 : Node Critical Commands Window


Step 3   Click MCC Reset in the function bar to open the MCC reset window. (See Figure 14-8.)


Figure 14-8 : MCC Reset


Step 4   In the Reset MCC field, select the standby MCC (A or B)

Step 5   Click the Reset button and respond Yes to the prompt. Allow at least 45 seconds for the MCC to reset and reload the system software.

Step 6   Click Refresh. The Reset Status field should read "reset".

Step 7   Click Exit to return to NetView.


Verifying the Upgrade


Step 1   From Cisco 6700 NodeView, double-click the icon of the standby MCC card to open the Plugin Card Provisioning window. (See Figure 14-9.)

Step 2   Confirm that the version number in the Software Version field is correct.


Placing the Standby MCC Card In Service


Step 1   From Cisco 6700 NodeView, double-click the standby MCC card. EMS launches the plugin card provisioning window. (See Figure 14-9.)


Figure 14-9 : Plugin Card Provisioning Window


Step 2   Set the Admin Status field to InService (you can safely dismiss the warning message).

Step 3   Click Apply to place the card in service.

Step 4   Click Exit to return to NodeView.


Upgrading the Active MCC Card


Step 1   From Cisco 6700 NodeView, double-click the node nameplate to launch the NE provision window.
(See Figure 14-2).

Step 2   Click Software Upgrade in the function bar to view the software upgrade window.
(See Figure 14-5.)

Step 3   In the Software Image Host IP Address field, enter the IP address of the TFTP server.

Step 4   In the Software Image File Name field, enter SwLoad.fbx.

Step 5   From the Card Side drop-down menu, select the shelf (A = top shelf, B = bottom shelf) containing the active MCC card.

Step 6   From the Target Card drop-down menu, select the active MCC card.

Step 7   Click Apply to confirm the host IP address and path to the image filename.

Step 8   Click Upgrade to download the embedded software image into the Flash memory of the MCC card. EMS displays a progress bar. (See Figure 14-6.) Wait until the software upgrade is complete and the Software Upgrade Status field reads: "passed".

Step 9   Click Exit to return to NodeView.



Note   The MCC switchover (described in the next procedure) automatically resets the active MCC. You do not have to perform an independent reset.


Note   Performing an MCC reset erases the internal clock on the NE. To set the time of day on the NE, see "Setting the NE Clock".

Performing MCC Card Switchover


Step 1   From Cisco 6700 NodeView, double-click the node nameplate to launch the NE provision window.

Step 2   Click Common Control Card Switch Over in the function bar. (See Figure 14-10.)


Figure 14-10 : Common Control Card Switch Over Option


Step 3   Click Switch to switch control from the active MCC to the standby MCC.

Step 4   Respond Yes to the confirmation prompt. EMS switches traffic to the standby MCC.

Step 5   Click Exit to return to NodeView.


Resetting the Line Cards


Note   The line card reset procedure applies to all Cisco 6700 series platforms. BPS-HP and AMM service modules do not need to be reset.


Caution   The line card reset procedure reboots the line interface modules and effectively takes them out of service. Any traffic carried on the line cards is lost or dropped. To eliminate or reduce the potential for interrupted subscriber service, plan and coordinate this activity carefully.


Step 1   From Cisco 6700 NetView, right-click the icon of the NE you are upgrading and select Node Critical Commands from the popup menu.

Step 2   Enter the node critical commands password. The node critical commands window opens, displaying the database restore function. (See Figure 14-7.) If necessary, contact your EMS administrator to obtain the correct node critical commands password.

Step 3   Click Line Card Reset in the function bar to open the line card reset window. (See Figure 14-11.)


Figure 14-11 : Line Card Reset


Step 4   From the Equipped Cards list, either select a line card to be reset, then in the Reset field, choose Selected, or, in the Reset field, choose All.

Step 5   Click Apply to reset either the selected line card, or all line cards.

Step 6   Repeat Step 4 and Step 5 for each card that you want to reset.


Cisco 6705 Embedded Software Image Upgrade

The following section describes the MCC INT embedded software upgrade procedure for the Cisco 6705:


Note   The Cisco 6705 has only one MCC card, identified as "MCC INT".


Note   Reset procedures are also covered in the "Node Critical Commands".


Caution   For a successful upgrade, follow all procedures, and all steps, in sequence.


Caution   If for any reason EMS is unable to complete the embedded software upgrade, do not reset the MCC card. You must restart the embedded software upgrade process. Resetting the MCC with a partial software image corrupts the MCC. If there is an error, an error message displays in the Software Upgrade Status field, or at the bottom of the NE provision window, as well as in the problem list of the MCC card (if the card is functional).

Before You Begin

Before beginning the embedded software upgrade, complete the following tasks:


Caution   Be certain you are not upgrading to embedded software Version 1.4. Embedded software Version 1.4 only operates with the Cisco IAD1101. Check with your system administrator, if necessary.


Note   When upgrading multiple nodes in a network, always start from the far end of the network, one node at a time. In a typical network, a number of remote nodes (subscriber nodes) are connected to a central office terminal (COT) node. If the upgrade of COT is mishandled, the entire network can be lost. Upgrade tests and sample enhancements should be made at the edge node. If the upgrade tests fail on the edge nodes, do not attempt to upgrade the COT node.

Upgrading the MCC INT Embedded Software Image


Step 1   From Cisco 6700 NodeView of the Cisco 6705 that you intend to upgrade, double-click the node nameplate to launch the NE provision window. (See Figure 14-2.)

Step 2   Select Software Upgrade from the function bar to view the software upgrade window. (See Figure 14-12.)


Figure 14-12 : Cisco 6705 Software Upgrade Window


Step 3   In the Software Image Host IP Address field, enter the IP address of the TFTP server.

Step 4   In the Software Image File Name field, enter SwLoad.fbx.

Step 5   Click Apply to confirm the host IP address and path to the image filename.

Step 6   Click Upgrade to download the embedded software image into the Flash memory of the MCC card. EMS displays a progress bar. (See Figure 14-6.) Wait until the software upgrade is complete and the Software Upgrade Status field reads: "passed."


Resetting the MCC INT Card

The MCC INT card must be reset before the new embedded software becomes active.


Caution   Resetting the MCC INT card resets all line cards in the Cisco 6705, momentarily placing the line cards out of service. Any traffic carried on the line cards is lost or dropped. To eliminate or reduce the potential for interrupted subscriber service, plan and coordinate this activity carefully.


Caution   Do not power down the NE or remove the MCC during an MCC reset. The MCC must finish loading the system software before the MCC can be safely powered down, removed, reset, or reprovisioned.


Note   Performing an MCC reset erases the internal clock on the NE. To set the time of day on the NE, see "Setting the NE Clock".

There are two ways to reset the MCC card: physically, or through the software.

Physical Reset


Step 1   Physically unlock the MMC card by lifting the lever on the face of the card.

Step 2   Gently slide the MCC card away from the NE chassis backplane.

Step 3   Reinstall the MCC card by carefully sliding it forward until the lever touches the front of the chassis.

Step 4   Secure the MCC card by pressing the lever down. See the Cisco 6705 Hardware Installation Guide for handling procedures. Allow at least 45 seconds for the MCC to reset and reload the system software.


Software Reset


Step 1   From the Cisco 6700 NetView, right-click the icon of the Cisco 6705 you are upgrading and select Node Critical Commands.

Step 2   Enter the node critical commands password. The node critical commands window opens, displaying the database restore function. (See Figure 14-13.) If necessary, contact your EMS administrator to obtain the correct node critical commands password.


Figure 14-13 : Cisco 6705 and IAD1101 Node Critical Commands Window


Step 3   Click MCC Reset in the function bar to view the MCC Reset window. (See Figure 14-14.)


Figure 14-14 : Cisco 6705 and IAD1101 MCC Reset Window


Step 4   Click the Reset button and respond Yes to the prompt. Allow at least 45 seconds for the MCC to reset and reload the system software.

Step 5   Click Exit in the function bar to return to Cisco 6700 NetView.


Cisco IAD1101 Embedded Software Image Upgrade

The following section describes the software upgrade procedure for the Cisco IAD1101, and includes the following sections:


Note   The Cisco IAD1101 has an internal MCC card. The MCC card is always the target of the upgrade procedure.


Caution   The software upgrade procedure requires a reset of the Cisco IAD1101 internal MCC card. This causes all lines and cards to reset, momentarily placing the lines out of service. Any traffic carried on the line cards is lost or dropped. To eliminate or reduce the potential for interrupted subscriber service, plan and coordinate this activity carefully.


Caution   For a successful upgrade, follow all procedures, and all steps, in sequence.


Caution   If for any reason EMS is unable to complete the embedded software upgrade, do not reset the MCC card. You must restart the embedded software upgrade process. Resetting the MCC with a partial software image corrupts the MCC. If there is an error, an error message displays in the Software Upgrade Status field, or at the bottom of the NE provision window, as well as in the problem list of the MCC card (if the card is functional).

Before You Begin

Before beginning the embedded software upgrade, complete the following tasks:


Caution   Be certain you are upgrading to embedded software Version 1.4. Check with your system administrator, if necessary.


Note   When upgrading multiple nodes in a network, always start from the far end of the network, one node at a time. In a typical network, a number of remote nodes (subscriber nodes) are connected to a central office terminal (COT) node. If the upgrade of COT is mishandled, the entire network can be lost. Upgrade tests and sample enhancements should be made at the edge node. If the upgrade tests fail on the edge nodes, do not attempt to upgrade the COT node.

Upgrading the Cisco IAD1101 Embedded Software Image


Step 1   From Cisco 6700 NodeView of the Cisco IAD1101 you intend to upgrade, double-click the node nameplate to launch the NE provision window. (See Figure 14-15.)


Figure 14-15 : Cisco IAD1101 NE Provision Window


Step 2   Select Software Upgrade from the function bar to view the software upgrade window. (See Figure 14-16.)


Figure 14-16 : Cisco IAD1101 Software Upgrade Window


Step 3   In the Software Image Host IP Address field, enter the IP address of the TFTP server.

Step 4   In the Software Image File Name field, enter SwLoad.iad.

Step 5   Set the Target Card field to MCC.

Step 6   Click Apply to confirm the host IP address and path to the image filename.

Step 7   Click Upgrade to download the embedded software image into the Flash memory of the MCC card. EMS displays a progress bar. (See Figure 14-6.) Wait until the software upgrade is complete and the Software Upgrade Status field reads: "passed."

Step 8   Respond to the reboot prompt by dismissing it and resetting the internal MCC card (see "Resetting the Internal MCC Card").


Resetting the Internal MCC Card


Caution   The Cisco IAD1101 internal MCC card must be reset before the new embedded software becomes active. This momentarily places the lines out of service. Any traffic being carried on an installed line card is lost or dropped.


Caution   Do not power down the NE or remove the MCC during an MCC reset. The MCC must finish loading the system software before the MCC can be safely powered down, removed, reset, or reprovisioned.


Note   Performing an MCC reset erases the internal clock on the NE. To set the time of day on the NE, see the "Provision NE Clock" section of "Initial Node Provisioning."


Step 1   From the Cisco 6700 NetView, right-click the icon of the Cisco IAD1101 you are upgrading and select Node Critical Commands.

Step 2   Enter the node critical commands password. The node critical commands window opens, displaying the database restore function. (See Figure 14-13.) If necessary, contact your EMS administrator to obtain the correct node critical commands password.

Step 3   Select MCC Reset in the function bar on the left side of the window to open the MCC Reset window. (See Figure 14-14.)

Step 4   Click the Reset button and respond Yes to the prompt. Allow at least 45 seconds for the MCC to reset and reload the system software.

Step 5   Click Exit.

Step 6   From Cisco 6700 NodeView Objects menu, select Plugin Card Details. EMS displays the Plugin Card Detail Info Display window. (See Figure 14-17.)


Figure 14-17 : Plugin Card Detail Window


Step 7   In the Card ID field, select MCC and verify the software version number.


Node Critical Commands

This section describes the embedded software utilities that are launched from the node critical commands window:


Caution   These commands affect service; any user traffic passing through the node will be dropped. To eliminate or reduce the potential for interrupted subscriber service, plan and coordinate these activities carefully.

Launching Node Critical Commands Utilities

To launch the node critical commands window, complete the following steps:


Step 1   From Cisco 6700 NetView, right-click a node icon and select Node Critical Commands from the drop-down menu.

Step 2   Enter the node critical commands password. The node critical commands window opens, displaying the database restore function.



Note   Your EMS workstation requires a special password file to launch the node critical commands window. If EMS cannot locate the password file, you cannot launch the node critical commands window. Contact your EMS administrator to obtain the password file.

Restoring a Database

Use the database restore function to restore a backedup database to an MCC on the Cisco 6732, Cisco 6705, or Cisco IAD1101. See the "Backing Up the System Database" for the database backup procedure.

Cisco 6732 Database Restoration


Step 1   From Cisco 6700 NetView, right-click a node icon and select Node Critical Commands from the drop-down menu.

Step 2   Enter the node critical commands password. The node critical commands window opens, displaying the database restore function. See Figure 14-18.)


Figure 14-18 : Cisco 6732 Database Restore Window


Step 3   Complete the following fields:

Step 4   Click Restore to upload the database file from the TFTP server to the selected MCC.


Cisco 6705 and Cisco IAD1101 Database Restoration


Step 1   From Cisco 6700 NetView, right-click a node icon and select Node Critical Commands from the drop-down menu.

Step 2   Enter the node critical commands password. The node critical commands window opens, displaying the database restore function. (See Figure 14-19.)


Figure 14-19 : Cisco 6705 and Cisco IAD1101 Database Restore Window


Step 3   Complete the following fields:

Step 4   Click Restore to upload the database file from the TFTP server to the selected MCC.


Erasing a Database


Caution   Erasing the database removes all card and line provisioning, including cross connects and inter node connections.

Cisco 6732


Step 1   Launch the node critical commands window. (See "Launching Node Critical Commands Utilities".)

Step 2   Click Database Erase in the function bar to open the database erase window. (See Figure 14-20.)


Figure 14-20 : Cisco 6732 Database Erase Window


Step 3   Select the MCC to be erased in the Database on Main Common Control Card field.

Step 4   Click Erase.


Cisco 6705 and Cisco IAD1101


Step 1   Launch the node critical commands window. (See "Launching Node Critical Commands Utilities".)

Step 2   Click Database Erase in the function bar to open the database erase window. (See Figure 14-21.)


Figure 14-21 : Cisco 6705 and Cisco IAD1101 Database Erase Window


Step 3   Click Erase.


Resetting the MCC Card

The MCC reset function resets the main control card (MCC) and reloads the embedded software.


Caution   Resetting the MCC causes all lines and cards in the NE to be reset as well, momentarily placing the line cards out of service. Any traffic being carried on the line cards is lost or dropped. To eliminate or reduce the potential for interrupted subscriber service, plan and coordinate this activity carefully.


Caution   Do not power down the NE or remove the MCC during an MCC reset. The MCC must finish loading the system software before the MCC can be safely powered down, removed, reset, or reprovisioned.

Cisco 6732 MCC

Refer to "Resetting the Standby MCC Card".

Cisco 6705 MCC INT

Refer to "Resetting the MCC INT Card".

Cisco IAD1101 Internal MCC

Refer to "Resetting the Internal MCC Card".


Note   Performing an MCC reset erases the internal clock on the NE. To set the time of day on the NE, see the "Provision NE Clock" section of "Initial Node Provisioning."

Resetting Line Cards

The line card reset function resets all selected cards in the NE.


Caution   The line card reset procedure reboots the selected line cards and effectively takes them out of service. Any traffic carried on the line cards is lost or dropped. To eliminate or reduce the potential for interrupted subscriber service, plan and coordinate this activity carefully.

To reset line cards in a Cisco 6700 series NE, refer to the "Resetting the Line Cards".

Changing a Password

You can use the change password function to change the node critical commands password. This password is used to launch the node critical commands window. (See Figure 14-22.)


Note   The node critical commands password is not the password used to log in to EMS. To change the EMS login password for a particular user, see "Provisioning EMS User Security".


Step 1   Launch the node critical commands window. (See "Launching Node Critical Commands Utilities".)

Step 2   Click Change Password on the function bar to open the change password window. (See Figure 14-22.)


Figure 14-22 : Change Node Critical Commands Password


Step 3   Complete the following fields to change the node critical commands password:

Step 4   Click Save.



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Posted: Mon Feb 5 13:07:14 PST 2001
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