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This preface explains the audience, purpose, and organization of the Cisco 6015 Hardware Installation Guide. It also defines the conventions that are used to present instructions and information.
The Cisco 6015 Hardware Installation Guide is intended for use by central office (CO) technicians and maintenance personnel who are responsible for installing, configuring, and maintaining the Cisco 6015 system. A familiarity with telco products and networking systems is recommended.
The Cisco 6015 Hardware Installation Guide describes how to set up, install, and troubleshoot the Cisco 6015 system. After completing the installation procedures that are covered in this guide, refer to the appropriate related documents to provision your Cisco 6015 system. For additional information on related documentation, see the "Related Documentation" section.
The Cisco 6015 Hardware Installation Guide is organized as follows:
This publication uses the document conventions listed in this section.
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Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual. |
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Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. |
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Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
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If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
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If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
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If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
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P1 and P2 level problems are defined as follows:
Posted: Tue Jan 7 16:07:21 PST 2003
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