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Table Of Contents
Cisco WAN Switching Product Name Change
Obtaining Technical Assistance
Preface
Welcome to the reference manual for the Cisco MGX 8220 edge concentrator Release 5.0.
This section discusses
• Audience
• Cisco WAN Switching Product Name Change
Objectives
This publication describes the features, functions, construction and operation of the Cisco MGX 8220 edge concentrator Release 5.0. Refer to the Cisco MGX 8220 Command Reference, Release 5 for details on the MGX 8220 command line interface and the formats of all the commands.
Audience
This publication is designed for the person installing the MGX 8220 shelf, who should be familiar with electronic circuitry and wiring practices and have experience as an electronic or electromechanical technician. It is also intended for the network administrator who will configure the MGX 8220 shelf. The installers and network administrators should also be familiar with Cisco switches, Frame Relay connections, and Cisco wide area networks. During the initial installation of an MGX 8220 shelf, it is also helpful to have a system administrator on-hand who is familiar with your network and UNIX servers.
Cisco WAN Switching Product Name Change
The Cisco WAN Switching products have new names. The BPX switch is now called the Cisco BPX 8620 wide-area switch. The AXIS shelf is now called the Cisco MGX 8220 edge concentrator. Any switch in the IGX switch family (IGX 8, IGX 16 and IGX 32 wide-area switches) is now called the Cisco IGX 8400 series-wide area switch. The IGX 8 switch is now called the Cisco IGX 8410 wide-area switch. The IGX 16 switch is now called the Cisco IGX 8420 wide-area switch, and the IGX 32 switch is now called the Cisco IGX 8430 wide-area switch. Cisco StrataView Plus is now called Cisco WAN Manager.
Organization
This publication contains the following chapter and appendices.
Related Documentation
The following Cisco publications contain additional information related to the operation of the Cisco WAN switching network:
•Release 9.2, Cisco WAN Manager (formerly StrataView Plus) network management system documentation
–Cisco WAN Manager Installation and Configuration
Provides general description, configuration, and installation instructions for the Cisco WAN Manager (formerly StrataView Plus) network management system.
–Cisco WAN Manager Operations
Provides procedures for using the Cisco WAN Manager (formerly StrataView Plus) network management system.
•Release 9.2, Cisco WAN Switching documentation
–Cisco BPX 8600 Series Installation and Configuration
Provides a general description and configuration and installation instructions for the Cisco BPX 8600 series broadband switches.
–Cisco BPX 8600 Series Reference
Provides a general description and technical details of the Cisco BPX 8600 series broadband switches.
–Cisco IGX 8400 Series Installation and Configuration
Provides a general description and configuration and installation instructions for the multiband Cisco IGX 8400 series nodes.
–Cisco IGX 8400 Series Reference;
Provides a general description and technical details of the multiband Cisco IGX 8400 series switches.
–Cisco WAN Switching Command Reference;
Provides detailed information on the command-line interfaces used in operating a Cisco WAN switching network.
–Cisco WAN Switching SuperUser Command Reference
Provides detailed information on the SuperUser command-line interface used in operating a Cisco WAN switching network.
–Cisco MGX 8220 Command Reference, Release 5.0
Provides detailed information on the command-line interfaces used in operating a Cisco MGX 8220 node.
Conventions
This publication uses the following conventions to convey instructions and information.
Command descriptions use these conventions.
•Commands and keywords are in boldface.
•Arguments for which you supply values are in italics.
•Elements in square brackets ([ ]) are optional.
•Alternative but required keywords are grouped in braces ({ }) and are separated by vertical bars ( | ).
Examples use these conventions.
•Terminal sessions and information the system displays are in
screen
font.•Information you enter is in boldface screen font.
•Nonprinting characters, such as passwords, are in angle brackets (< >).
•Default responses to system prompts are in square brackets ([ ]).
Notes, cautions, and warnings use the following conventions and symbols.
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translated versions of the warning, refer to the Regulatory Compliance and Safety document that accompanied the device.
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
Posted: Thu Nov 11 00:32:35 PST 2004
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