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This section discusses the objectives, audience, organization, and conventions found in the
Cisco IGX 8400 Series Installation Guide.
The Cisco IGX 8400 series (referred to as "IGX" in this guide) is a WAN switch platform running Cisco WAN Switching System Software Release 9.3.30 or later release (referred to as "switch software" in this guide).
This guide replaces previous Cisco IGX 8400 series platform documentation, and is designed to be used with multiple switch software releases. This publication has been optimized for online use. If you are accessing this publication through the Documentation CD-ROM, external links may not be accessible.
For information on individual cards, node, trunk, and line configuration and service provisioning, refer to the Cisco IGX 8400 Series Provisioning Guide .
For detailed information on system configuration and troubleshooting commands, refer to the
Cisco WAN Switching Command Reference.
For more information on Cisco IOS configuration and troubleshooting commands, refer to the appropriate Cisco IOS documentation set.
The Cisco IGX 8400 Series Installation Guide provides installers, operators, and network designers and managers with the necessary understanding to plan for IGX use in a network. This manual applies to the Cisco IGX 8410, IGX 8420, and IGX 8430 in both rack-mount and standalone versions.
This document is organized into the following chapters:
Table 1 Cisco IGX 8400 Series Installation Guide Organization
| Chapter Number and Title | Chapter Description |
|---|---|
Chapter 1, "Cisco IGX 8400 Series Product Overview" |
Provides a general introduction to the hardware components that make up the Cisco IGX 8400 series. |
Chapter 2, "Preparing to Install" |
Provides information on how to plan and prepare for IGX installation. Includes information on power consumption, site preparation, seismic and other safety requirements, and enclosure installation (standalone and rack mount). |
Chapter 3, "Installing the IGX" |
Provides information on preparing and installing system cards, bringing up a node, power-up diagnostics, and basic configuration and management information. |
Chapter 4, "Troubleshooting the IGX" |
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Chapter 5, "Replacing Parts on the IGX" |
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Appendix A, "System Specifications" |
Provides general system specifications, interface specifications, and cabling requirements and specifications. |
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Tip Some links in this online document connect with other Cisco documentation resources, such as Cisco IOS documentation or the Cisco WAN Switching Software Command Reference. When you find the information you are looking for, use the back button on your web browser to return to this document. |
This publication uses the following conventions to convey instructions and information.
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Note This symbol means reader take note. Notes contain helpful suggestions or references to additional information and material. |
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TimeSaver This symbol means the described action saves time. You can save time by performing the action described in the paragraph. |
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Caution This symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. |
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Tip The Universal Router Module (URM) is a dual-processor card, featuring both a modified Cisco IGX 8400 series UXM-E processor and a modified Cisco 3660 router processor. Each processor uses a different operating system; refer to documentation for both Cisco IOS software and switch software while working with the URM. |
All related technical documentation is available online and on the Documentation CD-ROM. You can also order printed documentation using the document number. See the "Accessing User Documentation" section and the "Obtaining Documentation" section for more information.
Cisco IGX 8400 series product documentation provides information regarding hardware installation, cabling, basic configuration, and regulatory compliance and safety information. Documentation in this category includes the following:
You can access these documents at: Cisco Product Documentation > WAN Switches > IGX 8400 Series
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Note IGX series documentation is organized under the switch software release number. If you have multiple releases in your network, refer to the latest release for the most current IGX documentation. |
Cisco WAN Switching System Software product documentation provides additional information on the switch software commands used to configure the IGX. Documentation in this category includes the following:
You can access these documents at Cisco Product Documentation > WAN Switches > IGX 8400 > switch software release number.
The following documents describe hardware often used in conjunction with the IGX:
You can access the WAN Interface Cards Hardware Installation Guide at Cisco Product Documentation > Access Servers & Routers > Modular Access Routers > Cisco 3600 Series Routers > Hardware installation documents for Cisco 3600 series > WAN interface card (WIC) installation.
You can access the Cisco BPX 8600 Series Installation and Configuration publication at Cisco Product Documentation > WAN Switches > BPX 8600 Series > switch software release number.
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Note Cisco IOS software is available only on the Universal Routing Module (URM) front card. Unless you intend to configure the IGX for IP services using the URM, you do not need to refer to Cisco IOS documentation. |
Cisco IOS software documentation provides information on using the Cisco IOS software required by the IGX for IP services.
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Note Cisco IOS documentation is organized by Cisco IOS release, then by product type and name. |
Use Cisco Feature Navigator to find information about platform support and Cisco IOS software image support. Access Cisco Feature Navigator at http://www.cisco.com/go/fn . You must have an account on Cisco.com. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear.
The main Cisco IOS software documentation pages provide links to all software documentation available for the release. Cisco IOS software documentation is classified as outlined in the following sections.
You can access the main Cisco IOS software documentation pages at Cisco Product Documentation > Cisco IOS Software > Cisco IOS Software Release you are using.
The Cisco IOS software documentation provides detailed configuration procedures and examples.
You can access these documents at Cisco Product Documentation > Cisco IOS Software > Cisco IOS Software Release you are using > Cisco IOS Release x.x Master Index> Configuration guide or command reference indexes.
The Cisco IOS software configuration guides provide detailed configuration procedures and examples.
You can access these documents at Cisco Product Documentation > Cisco IOS Software > Cisco IOS Software Release you are using > Configuration Guides and Command References > Configuration guide for your application.
The Cisco IOS software command references provide detailed information about each configuration command.
You can access these documents at Cisco Product Documentation > Cisco IOS Software > Cisco IOS Software Release you are using > Configuration Guides and Command References > Command reference for your application.
New Feature Documentation contains detailed information about new configuration commands introduced in specific Cisco IOS releases.
You can access these documents at Cisco Product Documentation > Cisco IOS Software > Cisco IOS Software Release you are using > New Feature Documentation > New Features for the Cisco IOS Software Release you are using.
Cisco IOS release notes for all platforms provide up-to-date information about specific Cisco IOS software releases.
You can access these documents at Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Release Notes > Release Notes for the Cisco IOS Software Release you are using.
Debug commands and other additional information about specific Cisco IOS software releases, platforms, and applications.
You can access these documents at Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Supporting Documents or Related Documentation.
The following sections provide information on accessing user documentation online or through the included Documentation CD-ROM.
To access online user documentation, you need a desktop or notebook computer with an installed graphical Internet browser and an active connection to the Internet. If you do not have an active Internet connection available, use the Documentation CD-ROM that shipped with the product to access the user documentation (see the "Accessing User Documentation on the Documentation CD-ROM" section).
Step 2 Log in to Cisco.com at http://www.cisco.com .
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Note If you do not have a user account, click the Register option in the navigational bar at the top of the page and proceed through the registration process. |
Step 3 Select the Technical Documentation option under the Service & Support heading.
Step 4 Select the Cisco Product Documentation option to open the Cisco Product Documentation index.
Step 5 Use the document paths provided in the "Related Documentation" section to find the specific document you need.
To access user documentation on the CD-ROM, you need a computer with an installed graphical Internet browser and a CD-ROM drive.
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TimeSaver Follow the Documentation CD-ROM installation instructions found in the CD package before attempting to access user documentation. CD-ROM installation takes approximately 5-10 minutes, depending on your computer and your installation requirements. |
Step 2 Select the Cisco Product Documentation option to open the Cisco Product Documentation index.
Step 3 Use the document paths provided in the "Related Documentation" section to find the specific document you need.
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order monthly or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
http://www.cisco.com/en/US/partner/ordering/index.shtml
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.
Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
To obtain customized information and service, you can self-register on Cisco.com at this URL:
http://tools.cisco.com/RPF/register/register.do
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files.
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
http://www.cisco.com/go/packet
http://www.cisco.com/go/iqmagazine
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html
Posted: Thu May 15 08:22:52 PDT 2003
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