Table of Contents

Index

A

adding a CTI port group   3-16

adding a new Cisco Conference Connection application   3-17

adding a route pattern   3-4

adding CTI ports   3-7

adding CTI route points   3-6

adding the Cisco Conference Connection Server as an H.323 Gateway   3-2

audience

for this guide   vii

B

backing up the database   4-27

C

changing the User Type   4-8

Cisco Conference Connection

administering users   4-7

administration   4-24

administrator account   4-5

configuring Cisco CallManager for   3-1

creating a guest user   3-12

database backup   4-27

deleting conferences   4-15

features   1-7

hardware requirements   2-2

installation   2-1

introduction to   1-1

joining conferences   4-17

logging in and logging out   4-2

managing accounts   4-5

port usage report   4-24

re-installing   4-27

restoring the database   4-29

searching for conferences   4-24

setting up the license   4-3

setting up users   3-18

software requirements   2-2

starting and stopping the server   4-1

synchronization process   3-18

system information   4-25

troubleshooting   5-1

updating the license   4-5

upgrading   4-26

user accounts   4-7

viewing conferences   4-22

Cisco IP Telephony components   1-1

configuring Cisco CallManager for Cisco Conference Connection   3-1 , 3-10

configuring directory information   3-14

configuring the Cisco Conference Connection Server   3-13

configuring the JTAPI subsystem   3-16

conventions

used in this guide   ix

creating a Cisco CallManager user for Cisco Conference Connection   3-9

D

database

backing up   4-27

restoring   4-29

deleting conferences

group of past conferences   4-16

individual   4-15

documentation

how to obtain   x

H

hardware requirements   2-2

how to use this guide   viii

I

installing Cisco Conference Connection   2-6

J

joining a conference

dialing the number   4-17

from your IP Phone   4-19

M

managing conferences

tips   4-21

P

port usage report   4-24

R

re-installing Cisco Conference Connection   4-28

restoring the database   4-29

S

searching for users   4-8

software requirements   2-2

synchronization process   3-18

system information   4-25

T

technical assistance

how to obtain   xii

troubleshooting   5-1

general   5-1

tools   5-16

U

users

synchronization process   3-18

User Type

changing   4-8

V

viewing the user list   4-7

W

Windows 2000

configuration   2-4

event logging configuration   2-6

installation   2-3

Posted: Mon May 5 18:26:02 PDT 2003
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