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Table Of Contents
Obtaining Technical Assistance
Obtaining Additional Publications and Information
Preface
This preface includes the following sections:
• Audience
• Obtaining Technical Assistance
• Obtaining Additional Publications and Information
Objectives
This guide describes how to install, cable, and configure the Cisco ATA 186 and Cisco ATA 188 for use on a Media Gateway Control Protocol (MGCP) network. Included are configuration steps for network parameters, standard services, supplementary services, and MGCP protocol-specific services. This guide also includes reference information for all configuration methods, call-flows, and safety.
This guide does not cover information related to the implementation of an MGCP Voice over IP (VoIP) network.
Audience
This guide is intended for service providers and network administrators who administer VoIP services using the Cisco ATA 186 and Cisco ATA 188. The tasks described in this guide are not intended for end users of the Cisco ATA 186 and Cisco ATA 188. Many of these tasks impact the ability of the Cisco ATA 186 and Cisco ATA 188 to function on the network, and require an understanding of IP networking and telephony concepts.
Organization and Use
Organization
Table 1 provides an overview of the organization of this guide.
Table 1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Administrator's Guide (MGCP) Organization
Chapter DescriptionProvides descriptions of hardware and software features of the Cisco ATA Analog Telephone Adaptor along with a brief overview of the Media Gateway Control Protocol (MGCP).
Provides information about installing the Cisco ATA.
Provides information about how to configure the Cisco ATA and about the different configuration methods you can use.
Provides a list of required parameters and information about MGCP-specific services that the Cisco ATA supports.
Provides information on the parameters and defaults that you can use to configure the Cisco ATA.
Provides instructions for configuring both ports of the Cisco ATA to support fax transmission.
Provides instructions for remotely upgrading the Cisco ATA signaling image.
Provides basic testing and troubleshooting procedures for the Cisco ATA.
Provides a quick-reference list of the voice configuration menu options for the Cisco ATA.
Provides physical specifications for the Cisco ATA.
Provides Cisco ATA call flows for MGCP scenarios.
Appendix D, "Recommended Cisco ATA Tone Parameter Values by Country"
Provides tone parameters for various countries.
Index
Provides reference information.
Glossary
Provides definitions of commonly used terms.
Conventions
This document uses the following conventions:
•Alternative keywords are grouped in braces and separated by vertical bars (for example, {x | y | z}).
•Arguments for which you supply values are in italic font.
•Commands and keywords are in boldface font.
•Elements in square brackets ([ ]) are optional.
•Information you must enter is in boldface screen font.
•Optional alternative keywords are grouped in brackets and separated by vertical bars (for example, [x | y | z]).
•Terminal sessions and information the system displays are in
screen
font.
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.
Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.
Tip Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Related Documentation
Use this guide in conjunction with these documents:
•Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor At a Glance
•Regulatory Compliance and Safety Information for the Cisco ATA 186 and Cisco 188
•Cisco ATA Release Notes
For information about setting up your Call Agent, see your Call Agent documentation.
For information about configuring the gateway for use with MGCP, see the documentation for Cisco IOS Release 12.2 or later releases.
Applicable RFCs
•RFC768 (User Datagram Protocol)
•RFC971 (Survey of Data Representation Standards)
•RFC1350 (The TFTP Protocol (Revision 2))
•RFC1890 (RTP Profile for Audio and Video Conferences with Minimal Control)
•RFC2131 (Dynamic Host Configuration Protocol)
•RFC2198 (RTP Payload for Redundant Audio Data)
•RFC2327 (Session Description Protocol)
•RFC2705 (Media Gateway Control Protocol (MGCP) Version 1.0)
•RFC2833 (RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals)
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
International Cisco web sites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Registered Cisco.com users can order the Documentation CD-ROM (product number DOC-CONDOCCD=) through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Registered Cisco.com users can order the Documentation CD-ROM (Customer Order Number DOC-CONDOCCD=) through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com at this URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Cisco TAC Website
You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:
http://www.cisco.com/en/US/support/index.html
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
•Packet magazine is the Cisco monthly periodical that provides industry professionals with the latest information about the field of networking. You can access Packet magazine at this URL:
http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html
•iQ Magazine is the Cisco monthly periodical that provides business leaders and decision makers with the latest information about the networking industry. You can access iQ Magazine at this URL:
http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•Training—Cisco offers world-class networking training, with current offerings in network training listed at this URL:
http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html
Posted: Thu Feb 9 14:57:08 PST 2006
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