Table of Contents

A
B
C
D
E
G
H
I
L
M
N
O
P
R
S
T
U
V
W

index

A

adding

device support packages   2-23

user accounts

using the CWW desktop   2-3

using WhatsUp Gold   2-6

admin accounts, settings for   2-11

alert notification, configuring in WhatsUp Gold   2-21

alerts, creating   2-14

applications, launching   2-28

CiscoView, from the desktop   2-31

using WhatsUp Gold

from a remote client   2-33

from the server   2-32

WhatsUp Gold, launching

from a remote client   2-29

from the server   2-28

from the server using the desktop   2-29

from the server using the Windows Start menu   2-29

applications, navigating   2-35

audience for this document   ix

B

browser problems, troubleshooting   6-10

C

cautions, significance of   xi

CCO

device packages, manually selecting from   2-24

CD-ROM, obtaining documentation on a   xiii

Cisco.com

accessing   xv

features and services   xv

ordering documentation from   xiv

CiscoView   3-1

components, selecting multiple   3-13

debugging, FAQ about   6-6

device packages, maintaining   3-14

Packet Support Updater, using   3-15

understanding devcie packages   3-14

devices

configuring   3-8

monitoring   3-11

getting help   3-21

making selections and displaying menus   3-7

navigating in   3-2

main menu buttons   3-4

status bar and icons   3-5

preferences, setting   3-6

software versions, FAQs about   6-3

starting   3-2

CiscoWorks for Windows Home Page, using   2-1

common preferences, setting   2-27

configuring

alert notification in WhatsUp Gold   2-21

the CWW server as the trap receiver   2-16

the SNMP Mail option in WhatsUp Gold   2-19

creating

alerts   2-14

maps   2-13

threshold templates   5-38

Template Exists window   5-44

D

debugging CiscoView, FAQ about   6-6

desktop

preferences, setting   2-26

using   2-1

device

community string preferences, setting   2-26

displaying, FAQs on   6-3

information, displaying   2-24

managing, with CiscoView (see CiscoView)   3-1

modifying, FAQ on   6-3

monitoring, with Threshold Manager (see Threshold Manager)   5-1

support, adding   2-23

device packages, installing   2-24

manually selecting packages from Cisco.com   2-24

Packet Support Updater, starting   2-24

support for devices in CWW   1-4

device packages

downloading   3-15

installing   3-17

maintaining (see Packet Support Updater)   3-14

understanding   3-14

Device Thresholds window in Threshold Manager   5-12

command buttons on   5-16

displaying

Cisco device information (see Show Commands)   4-1

device information   2-24

devices, FAQs on   6-3

documentation

feedback (reader comment) form, submitting electronically   xiv

obtaining the latest   xiii

from Cisco.com   xiv

from Networking Products MarketPlace   xiv

from the online Subscription Store   xiv

on CD-ROM   xiii

on the web   xiii

organization of this   x

related   xii

downloading device packages   3-15

E

enabling the SNMP Trap Handler in WhatsUp Gold   2-17

G

getting started with CiscoWorks for Windows   2-2

guest accounts, settings for   2-8

H

help

for CiscoView, obtaining   3-21

for Show Commands, obtaining   4-15

for Threshold Manager, obtaining   5-47

online   xii

online, using   2-1

technical assistance   xv

I

installing device packages   2-24

integrating Threshold Manager with WhatsUp Gold   2-16

L

launching applications   2-28

CiscoView, from the desktop   2-31

using WhatsUp Gold

from a remote client   2-33

from the server   2-32

WhatsUp Gold, launching

from a remote client   2-29

from the server   2-28

from the server using the desktop   2-29

from Windows Start menu using the desktop   2-29

logging in to CiscoWorks for Windows   1-8

M

managing Cisco devices with CiscoView (see CiscoView)   3-1

maps, creating   2-13

modifiying a device, FAQ on   6-3

monitoring Cisco devices with Threshold Manager (see Threshold Manager)   5-1

My Commands option in Show Commands   4-10

N

navigating

applications   2-35

CiscoView   3-2

Networking Products MarketPlace, ordering documentation from   xiv

O

online help, using   2-1

operator accounts, settings for   2-9

organization of this document   x

overview of CiscoWorks for Windows   1-2

P

Packet Support Updater

invoking   2-27

starting   2-24

understanding device packages   3-14

using   3-15

downloading device packages   3-15

installing device packages   3-17

starting the Packet Support Updater   3-16

uninstalling device packages   3-19

preferences, setting   2-26

common   2-27

desktop   2-26

device community strings   2-26

R

reader comment form, submitting electronically   xiv

S

security support in Show Commands   4-7

server, starting CiscoWorks for Windows from   1-7

setting

preferences   2-26

common   2-27

desktop   2-26

device community strings   2-26

thresholds   2-15

configuring alert notification in WhatsUp Gold   2-21

configuring the CWW server as the trapconfiguring the CWW server as the trap receiver receiver   2-16

configuring the SNMP Mail option in WhatsUp Gold   2-19

enabling the SNMP Trap Handler in WhatsUp Gold   2-17

integrating Threshold Manager with WhatsUp Gold   2-16

using Threshold Manager   2-22

Show Commands   4-1

features   4-2

help, obtaining   4-15

navigating in   4-7

main screen   4-8

My Commands option   4-10

preferences   4-11

security support   4-7

starting   4-2

understanding   4-1

SNMP Mail option, configuring in WhatsUp Gold   2-19

SNMP Trap Handler, enabling in WhatsUp Gold   2-17

starting

CiscoView   3-2

from the CiscoWorks for Windows desktop   3-2

from WhatsUp Gold   3-2

CiscoWorks for Windows

from the server   1-7

logging in   1-8

multiple instances of Threshold Manager   5-47

Packet Support Updater   2-24

Show Commands   4-2

Threshold Manager   5-6

Subscription Store, ordering documentation from   xiv

T

TAC (Technical Assistance Center)   xv

accessing

by telephone   xvi

website   xvi

features and services   xv

Technical Assistance Center (see TAC)   xv

technical support, obtaining   xv

customers and partners (Cisco.com)   xv

accessing   xv

services and features   xv

warranty or maintenance contract customers (TAC)   xv

accessing   xvi

features and services   xv

telephone numbers for TAC   xvi

Templates window in Threshold Manager   5-16

command buttons on   5-21

Threshold Manager   5-1

device thresholds, managing   5-31

device thresholds, creating   5-31

device thresholds, deleting   5-33

device thresholds, modifying   5-32

events, managing   5-25

deleting events   5-30

retrieving events   5-30

viewing threshold events   5-25

features   5-2

getting help   5-47

integrating with WhatsUp Gold   2-16

navigating in   5-9

Device Thresholds window   5-12

Event Log window   5-10

Preferences window   5-23

Templates window   5-16

Trap Receivers window   5-21

setting thresholds using   2-22

starting   5-6

multiple instances   5-47

terminology   5-3

threshold templates, using   5-33

configuration file content   5-46

creating threshold templates   5-38

deleting template files   5-46

modifying a template file   5-45

naming template files   5-36

templates directory   5-34

using default template files   5-36

understanding Threshold Manager   5-2

thresholds, setting   2-15

alert notification, configuring in WhatsUp Gold   2-21

SNMP Mail option, configuring in WhatsUp Gold   2-19

Threshold Manager

integrating with WhatsUp Gold   2-16

using   2-22

trap receiver, configuring the CWW server as   2-16

troubleshooting   6-1

browser problems   6-10

CiscoView   6-1

FAQs   6-2

general problems   6-11

reporting problems to Cisco Systems   6-12

Show Commands   6-7

Threshold Manager   6-8

typographical conventions used in this document   xi

U

understanding CiscoWorks for Windows   1-1

device support   1-4

overview   1-2

what's new in this release   1-3

uninstalling CiscoWorks for Windows   1-8

updates, obtaining   2-28

user accounts   2-2

adding

using the CWW desktop   2-3

using WhatsUp Gold   2-6

settings for   2-7

admin accounts   2-11

guest accounts   2-8

operator accounts   2-9

setting up   2-2

V

viewing threshold events

event log identification   5-29

template identification   5-26

threshold identification   5-27

W

what's new in this release   1-3

What's New section of CiscoWorks for Windows, using   2-28

WhatsUp Gold

adding user accounts by using   2-6

configuring alert notification in   2-21

configuring SNMP Mail option in   2-19

enabling the SNMP Trap Handler in   2-17

integrating Threshold Manager with   2-16

launching

from a remote client   2-33

from the server   2-32

starting CiscoView from   3-2

World Wide Web

accessing Cisco.com via   xv

accessing TAC via   xvi

ordering documentation over   xiii

Posted: Tue Dec 3 19:47:29 PST 2002
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