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This guide provides the necessary information to help you use the Cisco Access Router Manager, from getting started to performing the element management features it supports. Cisco Access Router Manager uses the Cisco Element Management Framework (Cisco EMF), which provides simplified element management of day-to-day tasks, including Fault, Configuration, Accounting, Performance, and Security (FCAPS) management. The Cisco Access Router Manager provides easy navigation to the FCAPS functionality, offering concentrated management for each main element at multiple object levels. The organization of this guide complements the EM's FCAPS menu structure, describing each management function by chassis, module, interface, and connection object as applicable. For object definitions, see the "Physical Objects" section.
A full list, including brief descriptions, of each chapter in this guide is available in the "Document Organization" section.
This user guide is a technical resource for network managers, system administrators, network analysts, and system operators, with the following qualifications:
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Note For information pertaining to the installation of Cisco EMF, see the Cisco Element Management
Framework Installation and Administration Guide Release 3.2 at the following URL: http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_installation_and_confi gur ation_guide_book09186a00800ffd0d.html For information on the operation of Cisco EMF, see the Cisco Element Management Framework User Guide Release 3.2 at the following URL: http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_user_guide_book0918 6a0 0800ffd02.html |
The content of this guide is segmented to complement the EM's FCAPS menu structure, describing each management function by chassis, module, interface, and connection object as applicable.
This guide is organized as the following table describes.
Conventions are presented in the following sections:
The following table describes the commands conventions in this guide.
Table 2 Command Conventions
| Format | Description | Example |
|---|---|---|
The following table lists convention examples you will see in this guide.
Table 3 Example Conventions
| Format | Description | Example |
|---|---|---|
The following table lists the document conventions within this guide.
Table 4 Document Conventions
| Format | Description | Example |
|---|---|---|
Notes and cautionary statements use the following conventions:
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Note Means reader take note. Notes contain helpful suggestions or references to materials that this manual does not contain. |
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Caution Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data. |
While you can access all related documentation on the Cisco website, URLs which are available at the time of publication are noted in the following lists.
The following Cisco EMF documentation is available for reference:
http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_quick_start09186a00 80112a2d.html
http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_installation_and_conf iguration_guide_book09186a00800ffd0d.html
http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_user_guide_book091 86a00800ffd02.html
http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/prod_release_note09186a0080 128a9c.html
In addition to this guide, the following Cisco Access Router Manager documentation is available for reference:
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
International Cisco web sites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Registered Cisco.com users can order the Documentation CD-ROM (product number DOC-CONDOCCD=) through the online Subscription Store:
http://www.cisco.com/go/subscription
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
http://www.cisco.com/en/US/partner/ordering/index.shtml
http://www.cisco.com/go/subscription
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
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San Jose, CA 95134-9883
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.
Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
To obtain customized information and service, you can self-register on Cisco.com at this URL:
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:
http://www.cisco.com/en/US/support/index.html
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html
http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html
Posted: Wed Jun 25 04:27:13 PDT 2003
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