About This Guide

This section describes the objectives, audience, organization, and conventions of the CiscoWorks Blue Maps Installation Guide. It points to related publications and describes online sources of technical information.

Cisco documentation and additional literature are available on a CD called Cisco Connection Documentation, Enterprise Series. The CD is updated and shipped monthly, so it might be more current than printed documentation. To order the Cisco Connection Documentation, Enterprise Series CD, contact your local sales representative or call Customer Service. The CD is available both as a single CD and as an annual subscription. You can also access Cisco technical documentation on the World Wide Web (WWW) URL http://www.cisco.com.

Note The Cisco Connection Documentation, Enterprise Series CD was previously called UniverCD.

Document Objectives

This guide contains information on the following:

Preparing to install CiscoWorks Blue Maps
Installing, configuring, and validating CiscoWorks Blue Maps
Getting started with CiscoWorks Blue Maps
Troubleshooting information and error messages
CiscoWorks Blue Maps database table structures

For detailed information about using the CiscoWorks Blue Maps applications, refer to the CiscoWorks Blue Maps online help system and the CiscoWorks Blue Maps Release Note.

Audience

This guide is for the network administrator or operator who installs, configures, verifies, and uses CiscoWorks Blue Maps software. The network administrator or operator should be familiar with the following topics:

Simple Network Management Protocol (SNMP)
Motif window management system
A network management system such as NetView for AIX, HP OpenView, or SunNet Manager
Basic UNIX commands
UNIX text editors, such as vi or vuepad

Docume nt Organization

This guide is divided into the following chapters and appendixes:

"CiscoWorks Blue Maps Features" describes the basic features of CiscoWorks Blue Maps applications, including the online help.
"Preparing to Install CiscoWorks Blue Maps" describes software and hardware prerequisites and methods of verifying compliance on various workstation platforms.
"Installing and Configuring CiscoWorks Blue Maps" provides procedures for installing and configuring CiscoWorks Blue Maps on an AIX, HP UX, SunOS, or Solaris platform.
"Using CiscoWorks Blue Maps" contains a step-by-step tutorial for each CiscoWorks Blue Maps application.
"Troubleshooting CiscoWorks Blue Maps" describes how to detect and correct problems with a Map application.
"CiscoWorks Blue Maps Database Tables" describes the structure of the RSRB and SNA View database tables.
"CiscoWorks Blue Maps Daemons" describes the relationship between CiscoWorks Blue Maps daemons and the database tables.

Docum ent Conventions

This guide uses basic conventions to represent text and table information.

Command descriptions use these conventions:

Commands and keywords are in boldface font.
Arguments for which you supply values are in italic font.
Elements in square brackets ([ ]) are optional.
Alternative but required keywords are grouped in braces ({ }) and separated by a vertical bar (|).

Examples use these conventions:

Terminal sessions and information the system displays are printed in a screen font.
Information you enter is in boldface screen font. Variables you enter are printed in italic screen font.
Nonprinting characters, such as passwords, are shown in angle brackets (< >).
Information the system displays is in screen font, with default responses in square brackets ([ ]).

This publication also uses the following conventions:

Menu items and button names are in boldface font.
A menu item you are to select is indicated by the following convention:
Select Administer> CiscoWorks System> Process Mgr.
Directories and filenames are in italic font.
If items such as buttons or menu options are grayed out on application windows, it means that you do not have permission to use these items.

TimeSaver
Means the described action saves time. You can save time by performing the action described in the paragraph.

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in the manual.

Caution
Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data.

On line Help

CiscoWorks Blue Maps includes an online help system that allows users to access different levels of help information by selecting underlined text to open additional windows.

The online help system provides overviews, related information, procedures, and glossary data on the CiscoWorks Blue Maps applications and features. It contains both keyword and full-text search capabilities to enable users to search for specific text within the online help system.

For more information, refer to the CiscoWorks Blue Maps online help menu located in the NetView menu structure, or see the "Getting Help" section in the "CiscoWorks Blue Maps Features" chapter.

Cisco Connection Online

Cisco Connection Online (CCO), formerly Cisco Information Online, is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can register on CCO to obtain additional content and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously---a character-based version and a multimedia version that resides on the WWW. The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

WWW: http://www.cisco.com.
Telnet: cco.cisco.com.
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and baud rates up to 14.4 kbps.

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.

Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Table of Contents

About This Guide