Index

Table Of Contents

Numerics - A - B - C - D - E - F - H - I - K - L - M - N - O - P - R - S - T - U - W -

Index

Numerics

10-GE transponder module

interface problems 6-6to 6-9

interfaces (figures) 6-1, 6-2

loopbacks 6-10to 6-12

troubleshooting checklist 6-2

2.5-Gbps transponder module

cabling 5-2

interface problems 5-4to 5-7

loopbacks 5-7to 5-10

troubleshooting checklist 5-2

A

accessibility tests 1-8

APS

bidirectional problems 9-3

group state not associated 9-2

group transmitting k1k2 sf-lp to peer 9-6

lockout fails 9-4

message channel problems 9-3

switchover fails 9-4, 9-5

troubleshooting checklist 9-1

Automatic Protection Switching. See APS

B

booting

redundant processor cards 2-13

Bug Navigator II 1-12

C

Cisco.com

uploading files to A-3

Cisco IOS images. See system images 1-12

Cisco TAC. See TAC

Cisco Transport Manager. See CTM 1-5

CiscoView 1-4

commands 1-7

configuring online diagnostics 1-9

CPUs. See processor cards

CTM 1-5

customer service and support. See TAC

D

DDTS database, searching 1-12

debug commands 1-7

debug diag online command 1-9

Device Fault Manager, See DFM 1-5

DFM 1-5

diagnostic commands 1-6to 1-8

diag online command 1-9

diag online subslot command 1-9

documentation

related xiv

E

echo messages. See ICMP echo messages

error message logging. See message logging

F

FTP files to TAC A-3

H

hardware

troubleshooting checklist 1-13

verifying versions 2-9to 2-10

I

ICMP echo messages 1-7

Internet Control Message Protocol echo messages. See ICMP echo messages

internetwork maps. See network maps 1-4

K

Kermit protocol, providing data to TAC A-3

L

logging command A-2

M

Macintosh, logging system output from A-2

maintaining network information 1-4

memory, troubleshooting processor 2-8

message logging A-2

monitoring. See network monitoring 1-4

mux/demux modules

troubleshooting checklist 3-2

wave interface is down 3-2

mux/demux motherboards

description 3-1

N

network and system management 1-4

network management Ethernet ports. See NME

network maps, maintaining 1-4

network monitoring

CiscoView 1-4

CTM 1-5

DFM 1-5

network performance

debug commands (caution) 1-7

NME

displaying interface configurations 2-6

troubleshooting connections 2-5

no debug all command 1-7

no debug command 1-7

O

OIR tests 1-9

online diagnostics

accessibility tests 1-8

configuring 1-8, 1-9

displaying 1-10

displaying configuration 1-10

P

password recovery 2-4to 2-5

PCs, logging system output A-2

performance. See network performance

performance history counters

description 8-1

interpreting messages 8-2

not preserved across CPU switchovers 8-3

some counters are not created 8-2

troubleshooting checklist 8-1

power supplies, redundant 1-1

problem solving steps 1-3

processor cards

active processor card boot failure 2-20

console cannot be accessed 2-21

overview 2-1

recovering passwords 2-4

standby processor card boot failure 2-20

troubleshooting checklist 2-2

troubleshooting memory 2-8

troubleshooting redundant 2-13

unable to access enable mode 2-21

verifying configurations 2-2

verifying hardware and software compatibility 2-10

verifying hardware and software versions 2-9

verifying NME interface configurations 2-5

Protection switch module. See PSM 4-1

PSM

interface problems 4-1

troubleshooting checklist 4-1

R

recovering passwords 2-4

redundant processor cards, troubleshooting 2-13to 2-20

release notes

checking for workarounds 1-12

remote terminals

logging system output A-2

S

script command (UNIX) A-2

security

password recovery 2-4to 2-5

show buffers command 1-7, 2-8, 2-21, A-1

show controllers command 1-6, 2-6, 2-7, A-2

show flash command 1-7

show interfaces command 1-6, 2-6, 3-3, 7-1, 9-1, 9-5, 9-6

show memory command 1-7, 2-8, A-2

show processes command 1-7, A-2

show running-config command 1-6, 2-2, 7-3, A-1

show stacks command 1-7, A-1

show startup-config command 1-6, 2-5

show tech-support command A-1

show version command 1-7, 2-5, 2-9, 2-14, A-1

slot assignments, mux/demux motherboards 3-1

software

checking for Cisco IOS bug workarounds 1-12

compatibility with hardware 2-10

verifying versions 2-9

support, technical. See TAC

syslog servers

logging troubleshooting information A-2

system images

checking release notes 1-12

T

TAC

contacting A-2

gathering data for A-1to A-2

show tech-support command A-1

Technical Assistance Center. See TAC

technical support. See TAC

terminals. See remote terminals

threshold alarms

64b66b CVRD alarm 7-2

8b10b CVRD alarm 7-1

B1 CVRD alarm 7-3

CDL-HEC alarm 7-2

continuous threshold exceeded messages 7-3

troubleshooting checklist 7-1

traceroute command 1-8

transponder modules

Loss of Frame 5-6

Loss of Light 5-4, 5-5

Loss of Lock 5-5, 5-6

Loss of Sync 5-6

low alarm 5-7

not listed 5-4

rejects clock rate for transparent interface 5-7

rejects protocol encapsulation for transparent interface 5-7

troubleshooting checklists

10-GE transponder module 6-2

APS 9-1

mux/demux 3-2

processor cards 2-2

PSM 4-1

threshold alarms 7-1

troubleshooting overview

problem-solving models (figure) 1-3

problem-solving steps 1-3

tools 1-5to 1-6

using internetwork maps 1-4

troubleshooting tools, third-party 1-6

U

UNIX

logging system output A-2

script command A-2

W

waveethernetphy interfaces

Loss of Lock 6-8

Loss of Sync 6-9

wave interfaces

5-6

Loss of Lock 5-5

Loss of Sync 5-6

wavepatch interfaces

Loss of Light 5-5

low alarm 5-7

workarounds in release notes 1-12