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Table Of Contents
Obtaining Technical Assistance
Obtaining Additional Publications and Information
Preface
This preface describes the audience, organization, and conventions of the Cisco ONS 15540 ESP Hardware Installation Guide. It also provides information about how to obtain related documentation and technical assistance.
The information contained in this document pertains to the entire range of hardware supported on the Cisco ONS 15540 ESP (Extended Services Platform). As new hardware and Cisco IOS software releases are made available for the Cisco ONS 15540 ESP, verification of compatibility becomes extremely important. To ensure that your hardware is supported by your release of Cisco IOS software, see the "New and Changed Information" section. Also refer to the "Hardware Supported" section of the latest release notes for the Cisco ONS 15540 ESP.
Audience
This guide is intended for experienced network administrators who are responsible for installing and maintaining the Cisco ONS 15540 ESP.
New and Changed Information
This section lists the new and change information for the Cisco ONS 15540 ESP Hardware Installation Guide.
Variable rate SFP optics
12.1(12c)EV3
Two new SFP optics that supports a wide range of data rates.
"Type 2 Extended Range Transponder Modules with SFP Optics" section on page 1-7
Type 2 extended range transparent transponder module with selectable fixed rate SFP optics
12.1(11b)E
A transponder module that accepts selectable fixed-rate SFP optics supporting specfic protocol rates.
"Type 2 Extended Range Transponder Modules with SFP Optics" section on page 1-7
"Installing the Type 2 Extended Range Transponder Modules with SFP Optics" section
"Removing SFP Optics from the Type 2 Extended Range Transponders" section
Organization
This guide describes how to install the Cisco ONS 15540 and is organized as follows:
Conventions
Notes use the following conventions:
Note
Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.
Cautions use the following conventions:
Caution
Warnings use the following conventions:
Warning
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
SAVE THESE INSTRUCTIONS
Related Documentation
Refer to the following documents for additional information about the Cisco ONS 15540 system:
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Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
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http://www.cisco.com/en/US/partner/ordering/index.shtml
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Documentation Feedback
You can submit e-mail comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Cisco TAC Website
The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:
http://www.cisco.com/tac/caseopen
For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
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http://www.cisco.com/go/marketplace/
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http://cisco.com/univercd/cc/td/doc/pcat/
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http://www.cisco.com/go/iqmagazine
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Posted: Tue Dec 7 00:59:59 PST 2004
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