Release Notes for Cisco IAD1101 Software Version 1.4(1)

FXS/16

Cisco IAD1101

6700-LIM-FXS-16=

V.35 cable

DCE Female to Smart Serial, 10 FE

CAB-SS-V35FC=

CSCdr98462 - moderate

IP and Datalink Route Configuration - View / Delete Error

In the node provisioning screen, IP & Datalink Route Configuration menu, selecting a route from the Route List box brings up an error dialog box.

Further Problem Description:

This occurs when using routes for DSX3,CHNL and STSX1,CHNL cards in a
Cisco 6732 or Cisco 6705 only.

You will not be able to view the route's settings ever. If the route's settings are questionable, you must first delete it then recreate it.

Here is one way to delete it. You must:

1) Close the System Provisioning screen

2) Reopen the System Provisioning screen

3) Go directly to the IP & Datalink Route Configuration menu

4) Select the route to be deleted from the Routes List box

5) Close all messages

6) Click delete

If you accidentally select ANY field from any of the provisioning menus, you will not be able to delete the route because after the error, the cursor will default back to that field rather than stay on the route to be deleted.

CSCdr97991 - minor

Link status counts in IP and Inter Node Link Configuration incorrect.

The link "Status Accounts" attribute incorrectly counts the number of up and down links

Further Problem Description:

Set up an INDL link between two boxes or use an existing INDL link. Take one of the cards of the INDL out of service or remove the physical connection (T1 or STS1). Note that the INDL is now down.

Go to the node view of the Local Node. Go to the provisioning menu (double click on the nameplate) and chose the IP & Inter Node Link Configuration menu. Notice that the link Status reads down in the Link List correctly. Now note that the Link Status Counts displays no down links and only up links.

Ignore the Link Status Counts. The Link List displays information correctly.

CSCdr97337 - minor

Netmask validation for routes incomplete.

When adding a route, input validation of netmasks is incomplete. E.g. Netmasks of 0.0.0.0, 255.255.120, and 255.255.255.255 are all accepted for network routes.

If you have added a route with an invalid route number, delete it and reenter a good route number.

CSCdr94893 - moderate

Change Alarm Server password in Network Mode

When in EMS Network Mode, changing the alarm server password causes a series of messages to appear. The messages must be cleared before the alarm server password can change.

Problem:
One of the messages that appears is on the host running the network configuration server. If the server is remote and the initial message is not cleared, then the password cannot be changed. The problem still occurs even if EMS is running on the computer running the network config server.

Further Problem Description:

Run the network config server on computer A. Run EMS on computer B using A as network config server.

Computer B -> Applications -> Display alarm server status -> Enter correct password -> Change Password -> Enter new password

Message on computer A - "Netconf server back, Event is ok, SetAlarmSrvPassword"
Click "Dismiss Message"

Message on computer B - "Alarm serv received is OK". Click "Dismiss Message"

Change the password.

Message on computer B - "Password change successful"
Click "Dismiss"

The password change is complete.

CSCdr91208 - minor

EMS bulk provisioning error

Error generated when using "Objects/Bulk DS1 Cross Connect"

Further Problem Description:

How the error is generated:
Go to Objects > Bulk DS1 Cross Connect
For Card type 1, select any provisioned card type and any card number.
Select Cross Connect Delete
Select Cross Connect Create
Note that the first card number is blanked out but we still have DS1 list.
Try to set up a cross connect by specifying the other card.

Note: leave first card number blank.

Result:
An error is generated, the system hangs up, and no cross connects are created.

Make sure you select a card number every time. To correct, close the dialog box and try again.

CSCdr89067 - minor

NT:Alarm server password change fails

When trying to change the Alarm Server Password on a Windows NT host, this error is generated. "Failed opening password file: couldn't open" "C:/EMS/data/netconfig/alarmServerSecSys.txt" permission denied

Further Problem Description:

It applies to Cisco 6700 Series EMS running on Windows NT only. The reason is, that the permissions of the alarmServerSecSys.txt file are set to read-only.

This is how it could happen:

Node view -> Applications -> Change alarm server status log into alarm server
Change Password (press button)
Type new password (>5 chars and same in both fields)
Error generated . . . password not saved

Open EMS/data/netconfig in Windows explorer.
Right-click on alarmServerSecSys.txt.
Change properties to readable (uncheck read only).

CSCdr88902 - cosmetic

Running RIP v1 on Cisco IAD1101 should disable authentication option.

The Authentication Mode and Password fields in the RIP configuration pan under System Provisioning are not greyed out when RIP version 1 is selected.

Further Problem Description:

This can be confusing to a user who knows that RIP version 1 does not support these options. However, they have no effect, and the RIP version 1 PDUs that get sent out are correct regardless of the values in these fields.

There is no specific impact. The RIP version 1 PDUs that get sent out are correct regardless of the values in these fields.

CSCdr83799 - minor

Analog line cards should not show Fractional T1 provisioning.

Right clicking on an Analog Card shows the choice "Start Fractional T1 Provisioning" and it doesn't work.

Right click on the T1 line to configure the line.

CSCdr79710 - minor

With several installations of EMS SW, only last installed works

Previously installed Cisco 6700 Series EMS versions do not work when other versions are installed on the same host.

Conditions:

Installing several verisons of Cisco 6700 Series EMS on the same host.

Further Problem Description:

If running one of the previously installed versions, e.g. the Help/Version field shows the latest installed version's version number. This is not the only function that doesn't work properly.

Only use the latest installed version. Uninstall older version to eliminate confusion.

CSCdr78757 - cosmetic

Software upgrade menu shows 5 mcc-a for target card mccb in 6732

In the software Upgrade screen, the choice of MCC to upgrade contains duplicate (identical) choices.

None needed. Choosing either of the entries will work. Every time the user chooses "View/Refresh Card Display" an extra harmless SW upgrade target is added.

CSCdr56433 - moderate

Trap daemon sometimes doesn't start

Not receiving alarms or events

The root cause is that the "Trap Daemon" is not running.

In Cisco 6700 NetView, go to "Applications/Display Alarm Server Status".

Check to see, that the "Trap Daemon" really is "Not Running". To correct the situation, you will need to have an alarm server password file. If you do not have one, obtain one from your network administrator. Enter the password for the "Display Alarm Server Status" screen. Hit the "Stop Alarm Server" button. Now restart the Alarm Server. Using the same procedure as above, check to see, that the alarm server now is "Running".

CSCdr43003 - cosmetic

$HOMEDIR out of space => Tcl Error

The user gets an error message containing the following string: "Tnm::mib load <some mib>.failed" while opening an EMS application.

The users home directory (~, $HOME or C:\) has run out of space. Delete some files to clear disk space in the home directory.

CSCdr01505 - moderate

Can't add more than 16 INDLs in NodeView (see below)

Using Cisco 6700 Series EMS version 1.4:

From the "IP & Inter Node Link Configuration" pane in the NE Provision window in NodeView, it is not possible to add more links than the number of supported DS0 INDLs - 1.

This number is 16 for Cisco 6700 Series SW version 1.3.
This number is 32 for Cisco 6700 Series SW version 1.4.

Further Problem Description:

Using Cisco 6700 Series SW version 1.3, it is possible to add up to 15 links. Once the 16th link has been added (see workaround below), it is possible to add the 17th and further links from NodeView. For Cisco 6700 Series SW version 1.4, up to 31 can be added, the 32nd must be added as pr. the workaround, and 33rd and more can then be added in NodeView.

An alternative method to add INDL links is to add them in the Inter Node Provisioning Window as described in the EMS user guide under the "Create a Local Half Link" subsection of the "Inter Node Links" section.

CSCdr94281 - moderate

Problem with Upgrading from a network configured EMS

Cannot upgrade EMS after running a network configured EMS and server.

Further Problem Description:

This is how the problem can occur:

Run EMS 1.3(2) in network mode with network server running on machine.
Close EMS and any alarm server or daemon.
Install 1.4.1.21
After filling out information, error occurs copying tcl80.dll, install stops.

This is why it occurs:

The network server is still running and using tcl80.dll so install cannot copy over the file. There is no way to stop the network server (script/icon or in ems).

For NT

Right click in the task bar
Choose the "Processes" pane
Select nwkConfServer.exe
Select the "End Process" button.

For UNIX

Issue the shell command:
ps -ef | grep nwkConfServer

Find the nwkConfServ process id and issue the command:

Kill -9 <process id>.

You can also restart the computer running EMS and try again.

CSCdr88993 - moderate

EMS:UNIX Network Configuration Server start script is missing.

Cannot start the Network Configuration Server because the script is missing.

Create a file called <emsinstallationDir>/bin/startNwkConfServer with these contents:
#!/bin/csh
${B10EMS_HOME}/bin/nwkConfServ &

Issue the shell command:
chmod +x <emsInstallationDir>/bin/startNwkConf/Server

CSCdr88931 - moderate

EMS:cannot save topology after moving from network server to local server.

It is not possible to save the network maps after using the network configuration server and going back to the local configuration.

Change the permissions of all data/netconfig/*.cfg under the directory where the EMS is installed to allow both read and write permissions and then try again.

CSCdr88915 - moderate

EMS:Cannot stop network config server.

There is no way in the Cisco 6700 EMS to stop the Network Configuration Server.

For NT

Right click in the task bar
Choose the "Processes" pane
Select nwkConfServer.exe
Select the "End Process" button.

For UNIX

Issue the shell command:
ps -ef | grep nwkConfServer

Find the nwkConfServ process id and issue the command:

Kill -9 <process id>.

CSCdr92981 - minor

RPOTS - does not display cross connect error

No menu appears when you click a line oe circle on the RPOTS card for "Display Cross Connect".

Further Problem Description:

Open node view
Provision any RPOTS card
Right click on the circle (line) of RPOTS
No Display Cross Connect is available

Right-click on card (outside of the line or circle).

CSCdr97358 - minor

Reject deletion of a link if route exists.

It is possible to delete a route when a route is provisioned on that link. After deletion, the route doesn't apply to any link.

Further Problem Description:

The deletion of the link should be rejected until the route has been deleted.

Delete the route, then delete the link.

CSCdr93355 - moderate

Loses connection to the IAD1101 when additional route is deleted.

After deleting a manually added copy of the default route for an interface, communications is lost with that node.

Reboot to restore communications. Note- this can interfere with voice calls.

CSCdr92401 - moderate

Should reject creation of multiple routes

It is possible to enter several identical routes in the IP and Datalink Route Configuration pane of the system provisioning window. Only the first should be accepted, the rest should be rejected because they are redundant. When a route is deleted in the EMS, the route in the routing table is deleted as well.

Further Problem Description:

EMS should reject creation of multiple routes to the same network. Assume there are several routes created to the same network. Because all these routes are going to the same network, there is only one route created in the routing table. As soon as one of these routes is deleted from EMS, the route in the routing table is deleted as well. From the user's point of view, they can still see the rest of the routes to the same network listed on EMS, which means the routes are still exist as far as the user can see. However, it is actually deleted from the routing table and those routes listed in EMS are no longer valid.

The routes are actually deleted in the routing table and are no longer valid.

CSCdr89016 - cosmetic

ipRouteTable does not show more than 30 routes.

The ipRouteTable pane of the IP statistics window only shows up to 30 routes.

The Cisco IAD1101 handles more than 30 routes internally, however only 30 routes are visible in the ipRouteTable pane.

CSCdr79661 - minor

1101:NAT entry appears in ipRouteTable even with NAT disable

The outside address of a NAT table appears in the ipRouteTable pane of the IP statistics window.

Conditions:

A NAT entry is defined with RIP running.

None needed. The extra route is not used for routing and is not sent in RIP updates.

CSCdr75851 - moderate

Problem converting PPP link to Frame Relay

Changing the link type of an IP link by deleting the link and adding a new one with the same IP address but with a different type doesn't work.

Rebooting the node activates a new link.

CSCdr65977 - minor

Label "status" is always empty on FRAD DLCMI provisioning window.

The label "Status" is always empty on the FRAD DLCMI provisioning window.

No work around, disregard this field.

CSCdr65957 - moderate

FRAD DLCMI or DLCI configuration changes accepted with an existing link.

Changes to a DLCMI or DLCI doesn't take affect when applied to a DLCMI or DLCI that is currently used in an existing IP link.

Delete the link and apply the configuration changes. Then recreate the link.

CSCdr36850 - moderate

Deleting an INDL from the Inter Node Provisioning window only deletes the remote node INDL

Deleting INDL from InterNode Screen only deletes remote node INDL and leaves the local node in place. That keeps the local node unavailable for IP addressing until the system is rebooted.

You must delete the local node INDL manually, using the NE Provision window in the local node view.

CSCdr30148 - moderate

Takes to long to show INDL protocol status changes

When the physical or data link layer of an INDL or IP link change state, it may take several minutes for the EMS to report back the changed condition.

Be patient with these alarms and problem list entries
INDL Physical Layer Down
INDL Protocol Layer Down

CSCdr12692 - minor

EMS:Cisco IAD1101 expansion slot should only show the lines supported

The Cisco IAD1101 shows and allows the provisioning of more than 8 lines in various dialog boxes for the expansion slot when a card is inserted or provisioned. Provisioning these extra lines has no impact.

Do not use the extra lines.

CSCdr58128

No loss signal status for V.35 port

There is no way to tell the "Loss of Signal" state of the V.35 interface.

There is no workaround.

CSCdr93957 - minor

Abort button fails in database backup.

After hitting the "Abort" button during a Database Backup, the EMS indicates that the Database Backup has been aborted, however, the node still continues with the backup in progress.

No workaround, this bug is considered harmless.

CSCdr93361 - moderate

Time of day not set by alarm server after node up.

NE time of day is not accurate after reboot when running with a configured alarm server.

Further Problem Description:

When an alarm server is configured for an NE and that alarm server is running, then the alarm server should set the NEs Time Of Day as a response to a "Node Up" Event. It doesn't.

No workaround.

CSCdr86681 - moderate

Able to create duplicate xcon on IAD1101.

Remote CVR's created from the Internode Provision screen do not work.
Remote CRV's created from the Internode Provision screen destroy an existing DS0 cross connect.

Delete both the Remote CRV and the DS0 cross connect and recreate the one that is required.

CSCdr74350 - minor

Can add multiple NAT entries with same setting

It is possible to add multiple identical NAT entries.

Further Problem Description:

This is harmless. The extra entries have no effect.

No workaround needed. The extra entries have no affect.

CSCdr58451 - minor

MCC software version changes after software upgrade before reboot.

After a software upgrade, the software version that is displayed when double clicking on an MCC card is the version of the software that will take affect after a reboot, not the version that is currently running on the system.

Double click on the node name to open the system provisioning screen. The correct software version is displayed.

Cisco IAD1101 Integrated Access Device Hardware Installation Guide

78-10836-01

Product Overview
Preparing for Installation
Installing the Cisco IAD1101
Troubleshooting
Technical Specifications
Connector and Cable Specifications

Cisco 6700 Series Element Management System User Guide for Software Version 1.4

78-11372-01

Overview
About this Guide
Launching EMS
Initial Node Programming
Net View
Node View
Provisioning Lines
Internode Links
Cross Connects
GR303
IP Services
Frame Relay
ATM
Embedded Software Utilities
Element Management System Utilities
System Maintenance and Monitoring
Element Management System Alarm Server

Cisco IAD1101 EMS Software Version 1.4 booklet with CD

78-11038-01

Introducing the Element Management System
Installation Instructions
Launching EMS
Service and Support