Advanced Configuration

This chapter describes advanced configuration procedures for modifying application parameters after the initial installation and configuration process described in the section "Configuring System Components" on page 63. That earlier chapter includes commands not described in this chapter.

The advanced configuration procedures include:

• Configuring System Engine Parameters

• Configuring Application Parameters

• Configuring Multiple Triggers for an Application

• Configuring the Hostname

• Configuring the DNS Server

• Configuring NTP Servers

• Configuring an External Syslog Server

• Configuring the Clock Time Zone

Configuring System Engine Parameters

Use this procedure to configure parameters that are used across all systems and subsystems in Cisco Unity Express. This set of parameters affects the underlying software programs, or engine, that comprise Cisco Unity Express.

For Release 1.1.2, the only parameter available is maxsteps. A script uses this value to limit the number of steps that can execute for an application script. For example, if a script has an error such that a customer is returned to the same menu choice in an infinite loop, the system stops the loop when the maxstep value is reached. Similarly, if a script has procedures with nested steps that exceed the maxstep value when the script executes, the system stops the script. When this happens, the caller hears a system message that the system is not available.

Note Script steps are described in detail in the Cisco Unity Express Script Editor Guide.

Prerequisites

The following information is required to configure system engine parameters.

•Maximum number of script steps that can execute.

SUMMARY STEPS

1. config t

2. ccn engine

3. default parameter

4. maxsteps steps-limit

5. end

6. exit

7. show ccn engine

8. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	ccn engine Example: se-10-0-0-0(config)# ccn engine	Enters Cisco Communication Network (CCN) engine configuration mode.
Step 3	default parameter Example: `se-10-0-0-0(config-engine)# default maxsteps`	(Optional) Sets the parameter to the system default value. The default value for maxsteps is 1000.
Step 4	maxsteps steps-limit Example: `se-10-0-0-0(config-engine)# maxsteps 200`	Specifies the maximum number of steps in the telephony application. Refer to the Cisco Unity Express Script Editor Guide for detailed information about script steps.
Step 5	end Example: se-10-0-0-0(config-engine)# end	Exits Cisco Communication Network engine configuration mode.
Step 6	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 7	show ccn engine Example: se-10-0-0-0# show ccn engine	Displays configured Cisco Communication Network engine parameters.
Step 8	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration changes to the startup configuration.

Examples

The following example illustrates the show ccn engine output:

se-10-0-0-0# show ccn engine

Maximum number of Tasks:                0

Maximum number of Steps:                200

se-10-0-0-0#

Configuring Application Parameters

The section "Configuring System Components" on page 63 described how to configure parameters for the applications that shipped with Cisco Unity Express. This procedure describes how to configure parameters for your custom auto-attendant application script.

Prerequisites

•Application name.

•Script name for the application.

•Maxsessions value. See "Sharing Ports Among Applications and Triggers" on page 66 for guidelines on assigning this value.

•Name and value for each parameter that the script requires. These may vary, depending on the script that you have created.

Note For more information about creating scripts, refer to the Cisco Unity Express Script Editor Guide.

SUMMARY STEPS

1. config t

2. ccn application full-name

3. default parameter

4. description "text"

5. maxsessions number

6. no parameter

7. parameter name "value"

8. script name [description "description"]

9. enabled

10. end

11. exit

12. show ccn scripts

13. show ccn application

14. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	ccn application full-name Example: se-10-0-0-0(config)# ccn application myscript	Specifies the application to configure and enters application configuration mode. Use the full name of the application for the full-name argument.
Step 3	default parameter Example: `se-10-0-0-0(config-application)# default maxsessions`	(Optional) Resets the application parameter as follows: •default description—Uses the name of the application. •default enabled—Enables the application. •default maxsessions—Uses the number of ports on your Cisco Unity Express module. See "Software Licenses and Factory-Set Limits" on page 15 for the maximum number of ports. •default script—No effect. •default parameter—Uses the script's default value.
Step 4	description "text" Example: se-10-0-0-0(config-application)# description "my application"	(Optional) Enter a description of the application. Use double quotes around the text.
Step 5	maxsessions number Example: se-10-0-0-0(config-application)# maxsessions 8	Specifies the number of users who can access this application simultaneously. See "Sharing Ports Among Applications and Triggers" on page 66 for guidelines on assigning this value.
Step 6	no parameter Example: se-10-0-0-0(config-application)# no description	(Optional) Deletes or disables a script value.
Step 7	parameter name "value" Example: se-10-0-0-0(config-application)# parameter MaxRetry "5" se-10-0-0-0(config-application)# parameter WelcomePrompt "Welcome.wav"	Specifies parameters for the application. Each parameter must have a name and a value, which is written within double quotes.
Step 8	script name [description "description"] Example: se-10-0-0-0(config-application)# script myscript.aef description "My New Script"	Specifies the name of the script and an optional description, which must be written within double quotes. If no description is provided, the system uses the name value for the description.
Step 9	enabled Example: se-10-0-0-0(config-application)# enabled	Allows the application to be accessible to the system.
Step 10	end Example: se-10-0-0-0(config-application)# end	Exits application configuration mode.
Step 11	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 12	show ccn scripts Example: `se-10-0-0-0# show ccn scripts`	Displays the configured script names and their descriptions.
Step 13	show ccn application Example: `se-10-0-0-0# show ccn application`	Displays details about each configured application.
Step 14	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration change to the startup configuration.

Examples

The following example illustrates the show ccn scripts output:

se-10-0-0-0# show ccn scripts

Name:                                   myscript.aef

Description:                            My New Script

se-10-0-0-0#

The following example illustrates the show ccn application output:

se-10-0-0-0# show ccn application

Name:                                   myscript

Description:                            my application

Script:                                 myscript.aef

ID number:                              2

Enabled:                                yes

Maximum number of sessions:             8

Retries:                                5

WelcomePrompt:                          Welcome.wav

se-10-0-0-0#

Configuring Multiple Triggers for an Application

Your network may require additional triggers for one or more Cisco Unity Express applications. For example, customers may be able to dial more than one telephone number to contact your company. These telephone numbers would activate the auto-attendant application.

Use this procedure to configure the additional triggers. Each trigger must match a JTAPI route point. If you configure a trigger on Cisco Unity Express, verify that the route point exists in Cisco CallManager.

Cisco Unity Express supports a maximum of 8 SIP triggers and 8 JTAPI triggers for all applications combined. This applies to both the NM and the AIM.

Port Sharing Among Multiple Triggers

Each trigger is assigned a maxsessions value. In addition to the guidelines described in "Sharing Ports Among Applications and Triggers" on page 66, one other consideration is needed.

The maximum number of callers that can access an application concurrently is determined by the application's maxsession value if the total maxsessions values from all its triggers exceed the application's maxsessions value.

For example, suppose your module has 8 ports and you assigned the auto-attendant application a maxsessions value of 5. Your auto-attendant application has 2 triggers. You configure one trigger with a maxsessions value of 2 and the other trigger with a maxsessions value of 4. The maximum number of callers that can access the auto-attendant application simultaneously is 5, not 6.

Suppose, instead, that you configure one trigger with a maxsessions value of 2 and the other trigger with a maxsessions value of 2. The maximum number of simultaneous callers to the application is 4, not 5.

Prerequisites

The following information is required to configure the triggers:

•Telephone number that invokes the application. The number must not be the same for voice mail, auto attendant, and the greeting management system.

•Number of milliseconds that the system must wait for a caller response before it times out and drops the call.

•Language to use for the prompts. Cisco Unity Express supports only one language installed on the system. This option cannot be changed.

•Maximum number of callers, or sessions, that can access the trigger simultaneously.

SUMMARY STEPS

1. config t

2. ccn trigger {sip | jtapi} phonenumber number

3. application string

4. default parameter

5. idletimeout time

6. locale language

7. maxsessions number

8. no parameter

9. enabled

10. end

11. Repeat Step 2 to Step 10 to configure additional triggers for this application.

12. exit

13. show ccn trigger

14. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	ccn trigger {sip \| jtapi} phonenumber number Example: se-10-0-0-0(config)# ccn trigger sip phonenumber 50150 se-10-0-0-0(config)# ccn trigger jtapi phonenumber 50160	Specifies the telephone number that acts as the trigger to start the application and enters trigger configuration mode. The number value must match a JTAPI route point configured on Cisco CallManager.
Step 3	application string Example: se-10-0-0-0(config-trigger)# application myapplication	Specifies the name of the application to start when the telephone number is dialed, which, in turn, invokes the appropriate application script. This application name must match the name that was configured with the ccn application name command.
Step 4	default parameter Example: se-10-0-0-0(config-trigger)# default idletimeout se-10-0-0-0(config-trigger)# default maxsessions	(Optional) Resets the application parameter to the script-defined default value. Using the default command on Cisco Unity Express system parameters has the following effects: •default application—No effect. •default enabled—Enables the application. •default idletimeout—Uses 5000 (5 seconds). •default locale—Uses the system default. •default maxsessions—Uses the number of ports on your Cisco Unity Express module. See "Software Licenses and Factory-Set Limits" on page 15 for the maximum number of ports.
Step 5	idletimeout time Example: se-10-0-0-0(config-trigger)# idletimeout 500	Specifies the number of milliseconds to wait for a caller's response before timing out and disconnecting the call.
Step 6	locale language Example: se-10-0-0-0(config-trigger)# locale en_US	Specifies the language to use for the prompts heard by the caller. Cisco Unity Express supports only one language installed on the system. This option cannot be changed.
Step 7	maxsessions number Example: se-10-0-0-0(config-trigger)# maxsessions 3	Specifies the maximum number of callers that can access the trigger simultaneously. See the "Port Sharing Among Multiple Triggers" section for guidelines on assigning this value.
Step 8	no parameter Example: se-10-0-0-0(config-trigger)# no maxsessions se-10-0-0-0(config-trigger)# no maxsessions	(Optional) Deletes or disables the parameter value. Using the no command on Cisco Unity Express system parameters has the following effects: •no application—No effect. •no enabled—Disables the application. •no idletimeout—No effect. •no locale—Uses the system default. •no maxsessions—Sets the value to 0.
Step 9	enabled Example: se-10-0-0-0(config-trigger)# enabled	Enables the trigger.
Step 10	end Example: se-10-0-0-0(config-trigger)# end	Exits trigger configuration mode.
Step 11	Repeat Step 2 to Step 10 to configure additional triggers for this application.	—
Step 12	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 13	show ccn trigger Example: se-10-0-0-0# show ccn trigger	Displays the parameter values for all configured triggers.
Step 14	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration changes to the startup configuration.

Examples

The following sample configuration sets two triggers for the voice-mail application:

se-10-0-0-0# config t

se-10-0-0-0(config)# ccn trigger sip phonenumber 50150

se-10-0-0-0(config-trigger)# application voicemail

se-10-0-0-0(config-trigger)# idletimeout 500

se-10-0-0-0(config-trigger)# maxsessions 4

se-10-0-0-0(config-trigger)# enabled

se-10-0-0-0(config-trigger)# end

se-10-0-0-0(config)#

se-10-0-0-0(config)# ccn trigger jtapi phonenumber 50160

se-10-0-0-0(config-trigger)# application voicemail

se-10-0-0-0(config-trigger)# idletimeout 1000

se-10-0-0-0(config-trigger)# maxsessions 8

se-10-0-0-0(config-trigger)# enabled

se-10-0-0-0(config-trigger)# end

se-10-0-0-0(config)# exit

se-10-0-0-0#

The output for the show ccn trigger command might look similar to the following:

se-10-0-0-0# show ccn trigger

Name:                         50150

Type:                         SIP

Application:                  voicemail

Locale:                       en_US

Idle Timeout:                 500

Enabled:                      yes

Maximum number of sessions:   4

Name:                         50160

Type:                         JTAPI

Application:                  voicemail

Locale:                       en_US

Idle Timeout:                 1000

Enabled:                      yes

Maximum number of sessions:   8

se-10-0-0-0#

Configuring the Hostname

During the software post-installation process, the hostname was configured. Use this procedure to change the hostname.

SUMMARY STEPS

1. config t

2. hostname hostname

3. exit

4. show hosts

5. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	hostname hostname Example: se-10-0-0-0(config)# hostname mainhost mainhost(config)# no hostname	Specifies the hostname that identifies the local Cisco Unity Express system. Do not include the domain name as part of the hostname. The Cisco Unity Express prompt changes to reflect the hostname. If you do not enter a hostname, the prompt is formed using "se" and the IP address of the Cisco Unity Express network module.
Step 3	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 4	show hosts Example: se-10-0-0-0# show hosts	Displays the host servers configured on the system.
Step 5	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration changes to the startup configuration.

Examples

The following commands configure the hostname:

se-10-0-0-0# config t

se-10-0-0-0(config)# hostname ca-west

ca-west(config)# exit

ca-west#

The output from the show hosts command might look similar to the following:

ca-west# show hosts

Hostname:      ca-west

Domain:        myoffice

DNS Server1:   10.100.10.130

DNS Server2:   10.5.0.0

ca-west#

Configuring the DNS Server

During the software post-installation process, the DNS server and IP addresses were configured. Use this procedure to change the server name and IP addresses.

SUMMARY STEPS

1. config t

2. ip domain-name dns-server-name

3. ip name-server ip-address [ip-address] [ip-address] [ip-address]

4. exit

5. show ip route

6. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	ip domain-name dns-server-name Example: se-10-0-0-0(config)# ip domain-name mycompany.com	Specifies the domain name of the DNS server.
Step 3	ip name-server ip-address [ip-address] [ip-address] [ip-address] Example: se-10-0-0-0(config)# ip name-server 192.168.0.5 se-10-0-0-0(config)# ip name-server 192.168.0.5 192.168.0.10 192.168.0.12 192.168.0.20	Specifies up to four IP addresses of the DNS server.
Step 4	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 5	show ip route Example: se-10-0-0-0# show ip route	Displays the IP route destinations, gates, and masks.
Step 6	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration change to the startup configuration.

Examples

The following commands configure the DNS server:

se-10-0-0-0# config t

se-10-0-0-0(config)# ip domain-name myoffice

se-10-0-0-0(config)# ip name-server 10.100.10.130 10.5.0.0

se-10-0-0-0(config)# exit

se-10-0-0-0#

The output from the show ip route command might look similar to the following:

se-10-0-0-0# show ip route

           DEST            GATE            MASK IFACE

      10.100.6.9         0.0.0.0   255.255.255.0 eth1

      172.16.0.0         0.0.0.0       255.0.0.0 lo

        0.0.0.0       10.100.6.9         0.0.0.0 eth1

se-10-0-0-0#

Configuring NTP Servers

You can configure Network Time Protocol (NTP) servers using the GUI options, the CLI commands, or during the software post-installation process. Cisco Unity Express accepts a maximum of three NTP servers. Use this procedure to add or delete NTP servers.

Adding NTP Servers

You can designate an NTP server using its IP address or its hostname.

•If you use an IP address, you must always refer to the NTP server by that IP address. You cannot use a hostname to refer to that NTP server.

•If you use a hostname, you must always refer to the NTP server by that hostname. You cannot use an IP address to refer to that NTP server.

Cisco Unity Express uses the DNS server to resolve the hostname to an IP address and stores the IP address as an NTP server. If DNS resolves the hostname to more than one IP address, Cisco Unity Express randomly chooses one of the IP addresses that is not already designated as an NTP server.

To configure an NTP server with multiple IP addresses for a hostname, repeat the configuration steps using the same hostname. Each iteration assigns the NTP server to its remaining IP addresses.

SUMMARY STEPS

1. config t

2. ntp server {hostname | ip-address} [prefer]

3. exit

4. show ntp status

5. show ntp configuration

6. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	ntp server {hostname \| ip-address} [prefer] Example: se-10-0-0-0(config)# ntp server 10.0.3.4 se-10-0-0-0(config)# ntp server 10.0.10.20 prefer	Specifies the name or IP address of the NTP server. If more than one server is configured, the server with the prefer attribute is used before the others.
Step 3	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 4	show ntp status Example: se-10-0-0-0# show ntp status	Displays the NTP subsystem status.
Step 5	show ntp configuration Example: se-10-0-0-0# show ntp configuration	Displays the configured NTP servers.
Step 6	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration changes to the startup configuration.

Examples

The following commands configure the NTP server:

se-10-0-0-0# config t

se-10-0-0-0(config)# ntp server 10.100.6.9

se-10-0-0-0(config)# exit

se-10-0-0-0#

The output from the show ntp status command might look similar to the following:

se-10-0-0-0# show ntp status

NTP reference server 1:       10.100.6.9

Status:                       sys.peer

Time difference (secs):       3.268110099434328E8

Time jitter (secs):           0.1719226837158203

se-10-0-0-0#

The following example configures an NTP server with a hostname that points to two IP addresses 172.16.10.1 and 172.16.10.2:

se-10-0-0-0# config t

se-10-0-0-0(config)# ntp server NTP.mine.com

se-10-0-0-0(config)# exit

se-10-0-0-0#

se-10-0-0-0# config t

se-10-0-0-0(config)# ntp server NTP.mine.com

se-10-0-0-0(config)# exit

se-10-0-0-0#

The output from the show ntp status command might look similar to the following:

se-10-0-0-0# show ntp status

NTP reference server 1:       172.16.10.1

Status:                       sys.peer

Time difference (secs):       3.268110099434328E8

Time jitter (secs):           0.1719226837158203

NTP reference server 1:       172.16.10.2

Status:                       sys.peer

Time difference (secs):       3.268110099434328E8

Time jitter (secs):           0.1719226837158203

se-10-0-0-0#

Removing an NTP Server

Remove an NTP server using its IP address or hostname.

•If the NTP server was configured using its IP address, use that IP address to remove the server. You cannot remove the server with its hostname.

•If the NTP server was configured using its hostname, use that hostname to remove the server. You cannot remove the server with an IP address.

If the NTP server hostname is associated with more than one IP address, you cannot specify which IP address to remove. Cisco Unity Express deletes the IP address based on a response from the DNS server and cannot guarantee which configured NTP server IP address is deleted.

If you need to remove the NTP server with a specific IP address, repeat the removal steps enough times to delete all the NTP servers, update the DNS server with the correct IP address information, and then add the NTP server enough times to assign the NTP server to its appropriate number of IP addresses.

SUMMARY STEPS

1. config t

2. no ntp server {hostname | ip-address}

3. exit

4. show ntp status

5. show ntp configuration

6. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	no ntp server {hostname \| ip-address} Example: se-10-0-0-0(config)# no ntp server 10.0.3.4 se-10-0-0-0(config)# no ntp server myhost	Specifies the hostname or IP address of the NTP server to remove.
Step 3	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 4	show ntp status Example: se-10-0-0-0# show ntp status	Displays the NTP subsystem status.
Step 5	show ntp configuration Example: se-10-0-0-0# show ntp configuration	Displays the configured NTP servers.
Step 6	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration change to the startup configuration.

Displaying NTP Server Information

The following commands are available to display NTP server configuration information and status:

•show ntp associations

•show ntp server

•show ntp source

Configuring an External Syslog Server

Cisco Unity Express captures messages that describe activities in the system. Use CLI commands to display the messages; viewing the messages is not available from the GUI.

The activities are categorized into four different levels of severity with regard to their impact on the system's functioning:

•Information—The message describes normal system activity, including debug, information, and notice messages.

•Warning—The message is an alert that a non-normal activity is occurring. The Cisco Unity Express system continues to function.

•Error—The message indicates that a system error has occurred. The Cisco Unity Express system may or may not have stopped functioning.

•Fatal—The message describes a critical, alert, or emergency situation with the system. The Cisco Unity Express system has stopped functioning.

These messages are collected and directed to three possible destinations:

•Messages.log file—This option is the default. The file contains all system messages and resides on the Cisco Unity Express module hard disk in /var/log/messages.log. You can print the messages, view them on the console, or copy them to a server to review for troubleshooting and error reporting.

•Console—Display the messages.log file using the show log name messages.log command. View the system messages as they occur with the log console info command.

•External system log (syslog) server—Cisco Unity Express copies the messages to another server and collects them in a file on that server's hard disk. The syslog daemon configuration on the external server determines which directory will save the messages log.

The external server must be configured to listen for UDP on port 514 from the IP address of the Cisco Unity Express module.

Prerequisites

You need the hostname or IP address of the designated log server.

SUMMARY STEPS

1. config t

2. log server address {IP-address | hostname}

3. exit

4. show running-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	log server address {IP-address \| hostname} Example: se-10-0-0-0(config)# log server address 10.187.240.31 se-10-0-0-0(config)# log server address logpc	Specifies the hostname or IP address of the NTP server designated as the log server.
Step 3	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 4	show running-config Example: se-10-0-0-0# show running-config	Displays the system configuration, which includes the configured log server.

Examples

The output from the show running-config command might look similar to the following:

se-10-0-0-0# show running-config

clock timezone America/Los_Angeles

hostname se-10-0-0-0

ip domain-name localdomain

ntp server 10.100.60.1

log server address 10.100.10.210

voicemail default mailboxsize 3000

voicemail capacity time 6000

end

Configuring the Clock Time Zone

During the software post-installation process, the time zone of the local Cisco Unity Express module was configured. Use this procedure to change the module's time zone.

Cisco Unity Express automatically updates the clock for daylight savings time on the basis of the selected time zone.

SUMMARY STEPS

1. config t

2. clock timezone timezone

3. exit

4. show clock detail

5. copy running-config startup-config

DETAILED STEPS


	Command or Action	Purpose
Step 1	config t Example: se-10-0-0-0# config t	Enters configuration mode.
Step 2	clock timezone timezone Example: se-10-0-0-0(config)# clock timezone America/Los_Angeles	Specifies the local time zone. To enter a value for the timezone argument, you must know the phrase that represents your time zone. If you do know the phrase, press <Enter>. A series of menus will appear to help you choose the time zone.
Step 3	exit Example: se-10-0-0-0(config)# exit	Exits configuration mode.
Step 4	show clock detail Example: se-10-0-0-0# show clock detail	Displays the time zone, clocking resolution, and current clock time.
Step 5	copy running-config startup-config Example: se-10-0-0-0# copy running-config startup-config	Copies the configuration changes to the startup configuration.

Examples

The following commands configure the clock timezone:

se-10-0-0-0# config t

se-10-0-0-0(config)# clock timezone

Please identify a location so that time zone rules can be set correctly.

Please select a continent or ocean.

1) Africa	     4) Arctic Ocean	 7) Australia	    10) Pacific Ocean

2) Americas	     5) Asia		 8) Europe

3) Antarctica	     6) Atlantic Ocean	 9) Indian Ocean

#? 2

Please select a country.

 1) Anguilla            18) Ecuador          35) Paraguay

 2) Antigua & Barbuda   19) El Salvador      36) Peru

 3) Argentina           20) French Guiana    37) Puerto Rico

 4) Aruba               21) Greenland        38) St Kitts & Nevis

 5) Bahamas             22) Grenada          39) St Lucia

 6) Barbados            23) Guadeloupe       40) St Pierre & Miquelon

 7) Belize	              24) Guatemala             41) St Vincent

 8) Bolivia              25) Guyana                42) Suriname

 9) Brazil	              26) Haiti                 43) Trinidad & Tobago

10) Canada	              27) Honduras              44) Turks & Caicos Is

11) Cayman Islands       28) Jamaica               45) United States

12) Chile                29) Martinique            46) Uruguay

13) Colombia             30) Mexico                47) Venezuela

14) Costa Rica           31) Montserrat            48) Virgin Islands (UK)

15) Cuba                 32) Netherlands Antilles  49) Virgin Islands (US)

16) Dominica             33) Nicaragua

17) Dominican Republi    34) Panama

#? 45

Please select one of the following time zone regions.

 1) Eastern Time

 2) Eastern Time - Michigan - most locations

 3) Eastern Time - Kentucky - Louisville area

 4) Eastern Time - Kentucky - Wayne County

 5) Eastern Standard Time - Indiana - most locations

 6) Eastern Standard Time - Indiana - Crawford County

 7) Eastern Standard Time - Indiana - Starke County

 8) Eastern Standard Time - Indiana - Switzerland County

 9) Central Time

10) Central Time - Michigan - Wisconsin border

11) Central Time - North Dakota - Oliver County

12) Mountain Time

13) Mountain Time - south Idaho & east Oregon

14) Mountain Time - Navajo

15) Mountain Standard Time - Arizona

16) Pacific Time

17) Alaska Time

18) Alaska Time - Alaska panhandle

19) Alaska Time - Alaska panhandle neck

20) Alaska Time - west Alaska

21) Aleutian Islands

22) Hawaii

#? 16

The following information has been given:

	United States

	Pacific Time

Therefore TZ='America/Los_Angeles' will be used.

Is the above information OK?

1) Yes

2) No

#? 1

The output from the show clock detail command might look similar to the following:

se-10-0-0-0# show clock detail

19:20:33.724 PST Wed Feb 4 2004

time zone:                              America/Los_Angeles

clock state:                            unsync

delta from reference (microsec):        0

estimated error (microsec):             175431

time resolution (microsec):             1

clock interrupt period (microsec):      10000

time of day (sec):                      732424833

time of day (microsec):                 760817

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