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Because of its close interaction with Cisco CallManager, Octel, Definity, and Meridian 1 systems, the DPA 7630/7610 has several critical settings that you must properly configure. You typically do not need to make any changes on the other systems to add the DPA 7630/7610 to your network. However, you need information from these systems to configure these DPA 7630/7610 settings, and you should verify that they are set up properly. Be sure to review "Preparing the Cisco CallManager and Octel Systems" to ensure you have the information you need.
These sections provide details about configuring the DPA 7630/7610:
You can access the Cisco DPA 7630/7610 configuration options, after the device has started up, using a console terminal connected to the RJ-45 console port or through a Telnet session.
You might want to use the console port to connect to the DPA 7630/7610 when you initially install the device. This enables you to observe the initial startup procedure and manually assign an IP address and host name if you are not using DHCP.
To access the Cisco DPA 7630/7610 through the console RJ-45 port, perform these steps.
| Task | Description | |
|---|---|---|
Step 1 | Connect the console terminal to the console port. | |
Step 2 | At the prompt, enter the password. The DPA 7630/7610 does not have a default password. If no password has been configured, the main menu displays. | <password> |
Step 3 | Select the necessary options to complete your desired tasks. | Select the desired option from the menus. |
Step 4 | When finished, exit the session. | — |
To access the DPA 7630/7610 through a Telnet session, you must know its IP address or host name. By default, the device uses DHCP. If you want to assign a specific IP address or host name, you must first configure the network settings using the console port before connecting through a Telnet session.
To access the DPA 7630/7610 from a remote host with Telnet, perform these steps:
| Task | Command | |
|---|---|---|
Step 1 | From the remote host, enter the telnet command and the host name or IP address of the DPA 7630/7610 that you want to access. | telnet hostname | ip_addr |
Step 2 | At the prompt, enter the password, if you have configured one. The DPA 7630/7610 does not have a default password. If no password has been configured, the main menu displays. | <password> |
Step 3 | Select the necessary options to complete your desired tasks. | Select the desired option from the menus. |
Step 4 | When finished, exit the Telnet session | — |
After connecting to the DPA 7630/7610 through the console port or a Telnet session, the main menu appears (see Figure 4-1). Follow these guidelines to navigate the menus:
You must configure the network settings on the DPA 7630/7610 to connect it to the IP network. After configuring any network settings, you must restart the DPA 7630/7610. See the "Restarting the DPA 7630/7610" section.
If you are using Dynamic Host Configuration Protocol (DHCP) in your network, the DPA 7630/7610 automatically obtains an IP address when you connect it to the network. Although the DPA 7630/7610 uses DHCP by default, you can disable DHCP and manually assign an IP address to the DPA 7630/7610.
To use DHCP, perform these steps:
Step 2 Select Network interface.
Step 3 Select Use DHCP.
Step 4 Press Enter to toggle between yes (use DHCP) and no (do not use DHCP).
If you use DHCP, you can only modify the host name; you cannot modify the other network settings. See "Setting the Host Name" section for details.
If you do not use DHCP, you must enter the additional network settings. See these sections for details:
You might need to renew the IP address automatically assigned to the DPA 7630/7610. For example, if you have changed the physical location of the DPA 7630/7610 from one subnet to another or if you need assistance troubleshooting a connectivity problem.
To renew an IP address assigned from DHCP, follow these steps:
Step 2 Select Network interface.
Step 3 Select DHCP renew.
The host name identifies each DPA 7630/7610 on your TCP/IP network, enabling you to access the device using this name rather than the IP address. Also, if you auto-register the DPA 7630/7610, the host name is automatically sent to Cisco CallManager and used for the Description field in the database (see "Adding the DPA 7630/7610 to Cisco CallManager" section for details).
To set the host name, perform these steps:
Step 2 Select Network interface.
Step 3 Select Host Name.
Step 4 Enter the host name to be used by the DPA 7630/7610.
Step 5 Restart the DPA 7630/7610.
The IP address identifies each DPA 7630/7610 on your TCP/IP network. You must enter the IP address if you are not using DHCP. The DPA 7630/7610 automatically obtains an IP address if you are using DHCP.
To assign an IP address, perform these steps:
Step 2 Select Network interface.
Step 3 Select IP address.
Step 4 Enter the IP address to be used by the DPA 7630/7610.
Step 5 Restart the DPA 7630/7610.
You must enter the subnet mask if you are not using DHCP. The DPA 7630/7610 automatically obtains a subnet mask if you are using DHCP.
To set the subnet mask, perform these steps:
Step 2 Select Network interface.
Step 3 Select Subnet mask.
Step 4 Enter the subnet mask.
Step 5 Restart the DPA 7630/7610.
You must enter the default router if you are not using DHCP. The DPA 7630/7610 automatically obtains a default router if you are using DHCP.
To set the default router, perform these steps:
Step 2 Select Network interface.
Step 3 Select Default router.
Step 4 Enter the IP address of the default router.
Step 5 Restart the DPA 7630/7610.
Domain Name System (DNS) allows users to specify remote computers by host names. The DPA 7630/7610 uses DNS to resolve the host name of TFTP servers and Cisco CallManager systems when the system is configured to use names rather than IP addresses.
To set the DNS server, perform these steps:
Step 2 Select Network interface.
Step 3 Select DNS server.
Step 4 Enter the IP address of the DNS server.
Step 5 Restart the DPA 7630/7610.
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Tips You can enter a secondary DNS server by selecting Network interface > DNS server 2 and entering the IP address. |
The domain name is the name of the Domain Name System (DNS) domain in which the DPA 7630/7610 is located.
To set the domain name, perform these steps:
Step 2 Select Network interface.
Step 3 Select Domain name.
Step 4 Enter the domain name.
Step 5 Restart the DPA 7630/7610.
The DPA 7630/7610 uses the Network Time Protocol (NTP) server to synchronize its date and time settings to ensure proper recording in the log files used to obtain the current date and time for the network for diagnostic traces. To configure the NTP server, you must assign an NTP server and designate its timezone.
To set the NTP server, perform these steps:
Step 2 Select Network interface.
Step 3 Select NTP server.
Step 4 Enter the IP address of the NTP server.
Step 5 Restart the DPA 7630/7610.
The DPA 7630/7610 uses the time offset to define the time zone of the NTP server if the two are located in different timezones.
You set the time offset using seconds. For example, if the NTP server sends GMT time and you are in PST, the offset is -8 hours, which is:
Therefore, in this example, enter -28800 in the time offset field.
If the NTP server reports using your local time, set the value to 0.
Step 2 Select Network interface.
Step 3 Select Time offset.
Step 4 Enter the appropriate value in seconds.
Step 5 Restart the DPA 7630/7610.
The DPA 7630/7610 can advertise itself to other network devices using Cisco Discovery Protocol (CDP). Many network management applications require that CDP is enabled.
To enable CDP, perform these steps:
Step 2 Select Network interface.
Step 3 Select CDP.
Step 4 Press Enter to toggle between enabled and disabled.
Step 5 Restart the DPA 7630/7610.
The Cisco DPA 7630/7610 ships without a password set or enabled on it. You should enable passwords to prevent unauthorized access to and control of the DPA 7630/7610. The DPA 7630/7610 does not support or use user names.
Once you set a password, however, the DPA 7630 requires that you use it, whether you are accessing it using the console port, telnet, or FTP. When accessing the DPA 7630/7610 using FTP, the FTP server adopts the highest level of security currently set. For example, if you have set both a login and enable password, you must use the enable password to use FTP.
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Caution By default, the DPA 7630/7610 does not have an assigned password. To avoid unauthorized access, assign passwords to this device. |
The login password enables you or other users to view the current status of the DPA 7630/7610.
To configure the login password, perform these steps:
Step 2 Select Passwords.
Step 3 Select Login password.
Step 4 Enter the new password.
The enable password allows you to view current settings and make changes to the DPA 7630/7610. Once set, you must use the enable password to make changes to the DPA 7630/7610.
To configure the enable password, perform these steps:
Step 2 Select Passwords.
Step 3 Select Enable password.
Step 4 Enter the new password.
If you are using the DPA 7630, you must configure settings specific to the Definity PBX system. The DPA 7630 is designed to integrate into your network without requiring any changes to the current Definity and Octel settings. However, you must obtain information from these systems to enable the DPA 7630 to function properly.
You must choose the mode of integration by which you are implementing the DPA 7630:
Selecting the integration mode automatically forces the 24 ports on DPA 7630 to support particular settings. To understand these settings, review the "Choosing an Integration Mode" section before selecting an integration method.
To set the integration mode, perform these steps:
Step 2 Select Octel/Definity integration.
Step 3 Select Mode.
Step 4 Select the appropriate configuration type:
Step 5 Restart the DPA 7630.
On Definity and Octel systems, you must set the dialing sequence used to enable and disable the MWI on phones connected to the Definity system. Verify and obtain the dialing sequences set on the Octel and Definity systems (see the "Setting Dialing Sequence for Message Waiting Indicator" section for details).
To enter the dialing sequences, perform these steps:
Step 2 Select Octel/Definity integration.
Step 3 Select the appropriate settings:
Step 4 Enter the appropriate values obtained from the Octel and Definity systems.
Step 5 Restart the DPA 7630.
You must configure the encoding algorithm, A-law or mu-law, used by the Definity and Octel systems. The settings on the DPA 7630 must match the settings on the Definity and Octel systems. Typically, North American systems use mu-law, and European systems use a-law.
To set the companding law, perform these steps:
Step 2 Select Octel/Definity integration.
Step 3 Select Companding law.
Step 4 Select the appropriate option so that it corresponds to the setting on the Octel system:
Step 5 Restart the DPA 7630.
The Octel system sends all MWI messages to the Definity system through the DPA 7630. The same DPA 7630 port that sends a message to the Definity system to enable an MWI must also send the message to disable it. However, if the DPA 7630 is turned off or restarted after the Octel system has sent a MWI message, the message might be lost.
Although the setting on the Octel system is correct, if DPA 7630 was turned off before sending the message to the Definity system, some user phones might have MWI lights disabled erroneously or constantly enabled. If this happens, you need to clear the Definity MWI messages from the queue.
To clear Definity MWIs, perform these steps:
Step 2 Select Octel/Definity integration.
Step 3 Select Clear Definity MWIs.
Step 4 Enter the directory numbers or range of directory numbers to clear, using this format: 4419, 4420, 4440-4450.
If you are using the DPA 7610, you must configure settings specific to the Meridian 1 PBX system. The DPA 7610 is designed to integrate into your network without requiring any changes to the current Meridian 1 and Octel settings. However, you must obtain information from these systems to enable the DPA 7610 to function properly.
You must choose the mode of integration by which you are implementing the DPA 7610:
Selecting the integration mode automatically forces the 24 ports on DPA 7610 to support particular settings. To understand these settings, review the "Choosing an Integration Mode" section before selecting an integration method.
To set the integration mode, perform these steps:
Step 2 Select Octel/Meridian 1 integration.
Step 3 Select Mode.
Step 4 Select the appropriate configuration type:
Step 5 Restart the DPA 7610.
You can configure the Octel system to handle incoming calls using hunt or ACD groups, and you must set the DPA 7610 to use the same mode. See "Determining Incoming Call Mode" section to verify the mode used.
To set the incoming call mode on the DPA 7610, perform these steps:
Step 2 Select Octel incoming call mode.
Step 3 Select the appropriate incoming call mode:
Step 4 Restart the DPA 7610.
You must configure the encoding algorithm, A-law or mu-law, used by the Meridian 1 and Octel systems. The settings on the DPA 7610 must match the settings on the Meridian 1 and Octel systems. Typically, North American systems use mu-law, and European systems use a-law.
To set the companding law, perform these steps:
Step 2 Select Octel/Meridian 1 integration.
Step 3 Select Companding law.
Step 4 Select the appropriate option corresponding to the setting on the Octel system:
Step 5 Restart the DPA 7610.
The Octel system sends all MWI messages to the Meridian 1 system through the DPA 7610. If the DPA 7610 is turned off or restarted after the Octel system has sent a MWI message, the message might be lost. The result is that some user phones might have MWI lights disabled erroneously or constantly enabled. If this happens, you need to clear the Meridian 1 MWI messages from the queue.
To clear Meridian MWIs, perform these steps:
Step 2 Select Octel/Meridian 1 integration.
Step 3 Select Clear M1 MWIs.
Step 4 Enter the directory numbers or range of directory numbers to clear, using this format: 4419, 4420, 4440-4450.
You must configure the DPA 7630/7610 with specific settings based on your Cisco CallManager configuration.
After configuring these Cisco CallManager settings, you must restart the DPA 7630/7610. See "Restarting the DPA 7630/7610" section.
The DPA 7630/7610 uses the TFTP server to identify the correct Cisco CallManager system.
To assign a TFTP server, perform these steps:
Step 2 Select CallManager.
Step 3 Select TFTP server address.
Step 4 Enter the IP address of the TFTP server.
Step 5 Restart the DPA 7630/7610.
On Cisco CallManager, you must set the dialing sequence used to enable and disable the MWI on phones connected to Cisco CallManager. These settings must match those entered in Cisco CallManager (see the "Enabling the Message Waiting Light" section).
To enter the MWI settings, perform these steps:
Step 2 Select CallManager.
Step 3 Select the appropriate settings:
Step 4 Enter the appropriate values obtained from the Cisco CallManager system.
Step 5 Restart the DPA 7630/7610.
When Cisco CallManager is configured, one port on the DPA 7630/7610 serves as the primary or "pilot" directory number for a voice mail hunt group. Typically, you only need to specify this number if
For example, DPA 7630/7610 A has extensions 1000-1010, and DPA 7630/7610 B has extensions 1011-1020. These extensions form one large voice mail hunt group, with all the end-user phones forwarding to extension 1000.
You would not need to enter a pilot directory number for DPA 7630/7610 A because extension 1000 is one of its own voice mail ports. However, you would need to enter 1000 as the pilot directory number on DPA 7630/7610 B.
This pilot directory number should match the one defined in Cisco CallManager (see the "Configuring the Pilot Directory Number" section).
To enter a pilot directory number, perform these steps:
Step 2 Select CallManager.
Step 3 Select CallManager "Pilot" directory number.
Step 4 Enter the directory number for the primary number in the voice mail hunt group. You can enter multiple numbers separated by a comma.
Step 5 Restart the DPA 7630/7610.
The DPA 7630/7610 supports Simple Network Management Protocol (SNMP) by supporting standard MIBs. Modify the SNMP settings as appropriate for your network management needs. You need to configure the SNMP settings if you want to manage the DPA 7630/7610 remotely.
The community string settings enable network management systems to access the DPA 7630/7610 for remote management.
You can configure a read-only password, which restricts access to the device, allowing users to view information but not to make changes. You can also configure a read-write community string, which allows users to make changes to the device remotely.
By default, the read-only community string is set to public, which provides read-only access. If you do not set these community strings on the DPA 7630/7610, you cannot manage the device remotely using the Simple Network Management Protocol (SNMP).
To set the community strings, perform these steps:
Step 2 Select SNMP.
Step 3 To set the read-only community string, select Read-only community string.
Step 4 To set the read-write community string, select Read-write community string.
Step 5 Enter the community string value.
You can enter the contact name of the person responsible for the DPA 7630/7610 and the location of the DPA 7630/7610 on your campus.
To add a contact name indicating the person responsible for the DPA 7630/7610, perform these steps:
Step 2 Select SNMP.
Step 3 Select Contact name.
Step 4 Enter the name of the person responsible for the DPA 7630/7610.
To add the location of the DPA 7630/7610 in your network or on your site, perform these steps:
Step 2 Select SNMP.
Step 3 Select Location.
Step 4 Enter the location of the DPA 7630/7610.
You can configure the DPA 7630/7610 to notify a network management system when certain significant system events occur. You can also specify the IP address for the network management system that is acting as a trap receiver.
The DPA 7630/7610 supports the following traps:
To enable authentication traps, perform these steps:
Step 2 Select SNMP.
Step 3 Select Generate authentication traps.
Step 4 Press Enter to toggle between yes and no.
To set up to four trap receiver stations, perform these steps:
Step 2 Select SNMP.
Step 3 Select Trap receiver stations.
Step 4 Enter the IP address or host name of the network management system used to receive the traps.
After configuring options on the DPA 7630/7610, you might need to restart it for the changes take effect. Restarting the DPA 7630/7610 causes it to lose any queued MWIs so check the queue before restarting. To restart the DPA 7630/7610, perform these steps:
Step 2 Verify that the "Queued MWI commands" field is empty.
Step 3 From the main menu, select Configure.
Step 4 Select Restart.
The Cisco DPA 7630/7610 has two software images: a main software image and a boot loader. If necessary, you can upgrade these software images.
The main software image might need to be updated if a new release is available on CCO as a bug update or feature enhancement.
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Caution When you send a new software image to the DPA 7630/7610 using FTP, the current image is automatically deleted. If the FTP transfer terminates before the new file is copied to the DPA 7630/7610, the DPA 7630/7610 might not be able to start up. See the "Resolving an Incomplete Upgrade" section to resolve this problem. |
To upgrade the main software image, perform these steps:
dpa-main.<version>.tar, where <version> indicates the release number, such as 1-1-2.
Step 2 Connect to the DPA 7630/7610 using FTP and send the configuration file to it.
Step 3 Restart the DPA 7630/7610 for the new image to take effect.
Step 4 From the main menu on the DPA 7630/7610, select Display.
Step 5 Select Versions to verify the updated version has been installed.
The boot loader is the initial startup image. You should not upgrade this image unless instructed by a Cisco technical representative.
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Caution Only upgrade the boot loader if you are instructed to do so by a Cisco technical representative. If you encounter difficulties during this upgrade, such as a loss of power, the DPA 7630/7610 might not be able to start up. |
To upgrade the boot loader image, perform these steps:
dpa-loader.<version>.bin, where <version> indicates the release number, such as 1-1-2.
Step 2 Ensure the DPA 7630/7610 has started up normally.
Step 3 Connect to the DPA 7630/7610 using FTP and send the configuration file to it.
Step 4 While still connected to the DPA 7630/7610 using FTP, enter a dir command to verify that the new file is on the DPA 7630/7610.
Step 5 On the DPA, select Diagnostics from the main menu.
Step 6 Select Reprogram boot ROM.
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Caution If the DPA 7630/7610 loses power or experiences a failure at this step, the DPA 7630/7610 might not start up. If this occurs, contact a Cisco technical representative for assistance. |
Step 7 Select Yes to confirm.
The Boot ROM reprogrammed message appears verifying the programming has finished.
Step 8 Restart the DPA 7630/7610 for the changes to take effect.
If you initiated an upgrade to the main software image, but terminated it before the FTP transfer of the new image completed, the DPA 7630/7610 might not start up properly.
If this occurred, the next time the DPA 7630/7610 starts up, one of the following occurs:
Pausing for FTP prompt.
To resolve either of these errors, while connected to the DPA 7630/7610 using the console port (see "Connecting to the Console Port" section), establish an FTP session and transfer the main image file again, following the steps in the "Upgrading the Main Image" section.
Posted: Thu Mar 15 09:13:02 PST 2001
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