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Opening the VRC Console

Opening the VRC Console

This chapter describes how to access the Cisco Voice Routing Center (VRC) server from a GUI console.

This chapter contains the following sections:

Certain server-based procedures are executed from the console instead of the VRC client. Because the console runs on the Sun server, you access it using the X protocol. We recommend that you use a Sun terminal, but you can also use a PC-based X package, such as Virtual Network Computing (VNC) server.


Note   If you choose to use VNC viewer, you must install VNC server on the server where the VRC server resides.

Accessing Cisco VRC

To open the Cisco VRC console from your X terminal, follow these steps:


Step 1   Open your Xclient application (or VNC server).

Your application might require you to enter a host name (IP address of the Xserver) and your password.

Step 2   If you must provide an IP address, then enter the IP address. Enter your password and click OK. A terminal work space session opens.

Step 3   From the workspace menu, right-click and choose Terminal, Tools, and then the Terminal option from the menus. A terminal session opens.

Step 4   Enter the start_console.sh command:

start_console.sh

The VRC Console Login dialog box appears.

Step 5   Enter your name and password and press OK. The VRC Console window appears (Figure 8-1).


Figure 8-1: Voice Routing Center Console Window


The VRC Console window has the following tabs:

Connecting to and Shutting Down the VRC Server

To establish a connection with the VRC server from the console, follow these steps:


Step 1   From the VRC console window, click the Service Startup tab.

Step 2   Click the Connect to VRC Server button.

Step 3   Enter your user name and password.

Step 4   Click OK to connect to the VRC server or click Cancel to cancel this procedure.


You can shut down the VRC server from the console or a UNIX shell.

Shutting Down the VRC Server from the Console

This procedure does not shut down any other processes that VRC might be using (for example, Tomcat or MySQL).

To shut down the VRC server from the console, follow these steps:


Step 1   From the VRC console window, click the Service Startup tab.

Step 2   Click the Shutdown VRC Server button. A Confirm dialog box appears.

Step 3   Click OK to confirm the shutdown or click Cancel to cancel the shutdown.


Shutting Down the VRC from the UNIX Shell

To shut down the VRC server software from the UNIX shell, follow these steps:


Step 1   Log in as the VRC system user.

Step 2   Run the script:

stop_gdpm.sh stop_server.sh -u <username> -p <password>

This script is located in $HOME/gdpm/scripts directory.

This stops the VRC server, Tomcat, and MySQL server processes. The MySQL process must be shut down after the VRC server process as the VRC server requires the MySQL database engine for its operation.


Using the Operation Functions

This section describes the operation functions from the Operations tab in the VRC Console window (Figure 8-2).


Figure 8-2: Operations Tab


Performing a Network Element Batch Import

The Topology Operations area in the Operations tab (Figure 8-1) displays the Batch Import Network Element button.

This section describes how to perform batch imports of network elements from the console. A network element must be added to the topology before it can be used in the dial plan.


Note   You must check with your system administrator to see if you have user privileges.

To perform a batch import from the console, follow these steps:


Step 1   From the VRC Console window, click the Operations tab.

Step 2   Click the Batch Import Network Element button. The Choose Batch Import File dialog box appears (Figure 8-3). This dialog box lists available folders and files to import the network elements from. The path or folder name is the path to the VRC server.


Figure 8-3: Choose Batch Import File Dialog Box


Figure 8-3 lists available folders and files to import the network elements from. Use this format to set up your network topology files.

Step 3   Enter the path or folder name which is the path to the VRC folder.

Step 4   Enter the folder and filename to import.

Step 5   Click OK to import the file.

Step 6   You are asked to confirm your selection. Click OK.

An Information dialog box appears and informs you if the import is successful. Click OK to confirm or click Cancel to cancel this operation.


Setting an Emergency Design Session

The Dial Plan Operations area in the Operations tab (Figure 8-2) displays the Set Emergency Design Session button.

VRC only allows one active design session per region. If a second user attempts to open a design session for the same region while the first user has a design session open, the access for the second user is denied.

If there is already an active design session and you need to make an urgent change to the dial plan, you can set an emergency design session through the VRC console from the Operations tab.


Note   Any user who has the dp-admin privilege can perform an emergency design operation for a specific scope from the VRC console.

There are four possible reasons for using this option. A user has an active design session at the:

When the second user sets an emergency design session, the design session for the first user is closed. The user is notified that the session is closed and a design file is created. The design file name includes the time stamp, user name, scope, and file type. The first user is not logged out of the VRC server.

To set an emergency design session, follow these steps:


Step 1   From the VRC console window, click the Operations tab.

Step 2   Click the Set Emergency Design Session button under Dial Plan Operations area. The Set Emergency Design Session window appears with a list of active designs (Figure 8-4).


Figure 8-4: Set Emergency Design Session Window


Step 3   Select the scope you need to close. Choose a region or the AD.

Step 4   Click OK. A Confirm dialog box appears.

Step 5   Click OK to confirm your selection or click Cancel to cancel this procedure. An Information dialog box informs you if the operation is successful.

Step 6   Click OK.


System Administration Operations

The following sections describe the functions in the System Admin Operations area (see Figure 8-2) in the Operations tab:

Backing Up the VRC System

To back up the VRC database and directories from the console, follow these steps:


Step 1   From the VRC console window, click the Operations tab.

Step 2   Click the Backup the VRC System button from the System Admin Operations area.

The Create Backup File window appears (Figure 8-5).


Figure 8-5: Create Backup File Window


This window lists existing folders and files and the path or folder name which is the path to the VRC server.

Step 3   Enter the file name that you want to back up. You can select from existing files or enter a new file.

Step 4   Click OK to back up the file.

Step 5   Click Update to add this filename to the directory listing or click Cancel to cancel this procedure. A Confirmation dialog box appears.

Step 6   Click OK to confirm your selection.

An Information dialog box informs you if the import is successful. Click OK.


Restoring the VRC System

The Restore procedure overwrites the existing directory.

To restore the VRC system, follow these steps:


Step 1   From the VRC Console window, click the Operations tab.

Step 2   Click the Restore System button from the System Admin Operations area.

The Restore System window appears (Figure 8-6).


Figure 8-6: Restore System Window


The Restore System window displays two restore buttons:

Choose where you want to restore the system to.

Step 3   If you choose Restore to VRC System, this restores the VRC system to a previously backed-up configuration.

Step 4   If you choose Restore to a destination directory, the server automatically restarts. This operation can be used to review the data you want to restore but does not make any changes to the system.

Step 5   Click OK in the Restore System window. You are asked to confirm your selection.

Step 6   Click OK to restore the system or click Cancel to cancel the procedure.

The following are restored to the destination directory:

An Information dialog box informs you if the operation is successful. Click OK.


Performing a Rollback

A rollback is a VRC function that:

To return a dial plan to its original configuration, follow these steps:


Step 1   From the VRC console window, click the Operations tab.

Step 2   Click the Rollback button from the System Admin Operations area.

A Confirm dialog box appears (Figure 8-7).


Figure 8-7: Confirm Rollback Dialog Box


Step 3   Click OK to roll back to the original configuration discovered for each element or click Cancel to cancel this operation.


Viewing Currently Logged-On Users

The Security Operations area in the Operations tab (Figure 8-1) displays the View Current Logged-On User List button. The Security Operations allows you to only view users currently logged on to the VRC.

To review current users, follow these steps:


Step 1   From the VRC Console window, click the Operations tab.

Step 2   Click the View Current Logged-On Users List button from the Security Operations area. A Current Logon Users window appears with a list of account names.

Step 3   When you finish reviewing this list, click OK.


Security Administration appears under the Security area of operation but it is managed through the CNS Security Services user interface. For detailed CNS Security information, see "CNS Security Services Administration."

Setting the Debug Operation

This section describes how to set up debugging for selected subsystems. You can turn debugging on or off for one or all subsystems.

Logger levels are the different filters for logging error messages, for example, debug. It refers to the tags on the error messages.


Note   When you enable debugging from the console, it is only persistent until theVRC software is restarted, at which time the default setting of disabled is reinstated.

The following debug logs are located in the /opt/vnm/gdpm/data/log directory:

To set up debugging, follow these steps:


Step 1   From the VRC Console window, click the Logger Setting tab. The Logger Setting window appears (Figure 8-8).


Figure 8-8: Logger Setting Tab


.

Step 2   Select the subsystem that you want to change the setting for.

From the Logger Setting window, you can:

Step 3   To turn debugging on for one subsystem, follow these steps:

Step 4   To turn debugging on for all subsystems, follow these steps:

Step 5   To turn debugging off for one subsystem, follow these steps:

Step 6   To turn debugging off for all subsystems, follow these steps:

Step 7   Click the Close button to close the Logger Setting window.


Closing the Console

To close the console window, follow these steps:


Step 1   See Connecting to and Shutting Down the VRC Server to access the Service Startup window.

Step 2   Click the Close button at the bottom of the window.

The console window closes.

Step 3   Exit your Xclient application. Type exit to close the console terminal window.



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Posted: Mon Oct 14 09:54:22 PDT 2002
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