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Table of Contents

Using the Tools Menu

Using the Tools Menu

This chapter describes how to use the Tools Menu in TrueView.

Checking for a Device on the Network

You can check if a device with a specific IP address is running on the network, by activating the Ping tool and entering the IP address of the device into the text box. The Ping tool will normally display the message 'ready'.


Note You cannot use the Ping tool when running under Windows 95

When the Ping button is used to start the search for the IP address you have entered, a frame is transmitted to the network by TrueView, and a response from the selected device is awaited.

To find out if a device is running on the network:

Step 1 Click on the Ping command on the Tools menu.

Step 2 Enter an IP address for the device.

A frame is transmitted on the network by TrueView.


The message 'waiting for response' is displayed.


Step 3 If a device with the selected IP address responds, an 'address is alive' message is displayed. If the device does not respond, it is deemed unavailable, and a 'no response from address' message is displayed.

Using BOOTP

BOOTP is a bootstrap protocol that allows a device to discover its own IP address, the address of a server host, and the name of a file to be loaded into memory and executed.

When a device has no IP address, or is waiting for microcode but does not know where to download microcode from, it sends out BOOTP requests on the network. Any server with a configuration for the device can respond by telling the device its IP address, subnet mask, default gateway, server host and/or filename to download.

BOOTP is a switchable option on most devices. Make sure this feature is enabled, on both the device and the server, if you want this support.

The BOOTP dialog box provides facilities that allow you to add, edit, and delete entries in the BOOTP server. Device entries can be added either automatically or manually into the BOOTP table.


Table  5-1: Columns in the BOOTP Dialog Box

Column Heading Description
Hostname The name of the host device.
Hardware Type The type of hardware. Ethernet or Token Ring (IEEE 802 networks).
Hardware Address The address of the device hardware.
IP Address The IP address of the device.
File Name The filename of the microcode that is to be loaded on to the device on the next bootup.

The browse facility can be used to locate the microcode file on the network.

Server Address The address of the server.
Gateway Address The address of the gateway.
Subnet Mask Address The current subnet mask address that accompanies the IP address.

Adding a Device Automatically to the BOOTP table

You can add a device automatically to the BOOTP table. A table entry for each adapter in the selected device is made.

To add a device automatically to the BOOTP table:

Step 1 Click on the BOOTP command on the Tools menu.

The BOOTP dialog box is displayed.


Step 2 Select device from a group folder.

Step 3 Click on the Select button.

The device details are copied to the BOOTP table.


Step 4 Click on the OK button.

Adding a Device Manually to the BOOTP table

You can manually add a device to the BOOTP table via the BOOTP Entry dialog box.

To add a device manually to the BOOTP table:

Step 1 Click on the BOOTP command on the Tools menu.

The BOOTP dialog box is displayed.


Step 2 Click on the Add button.

The BOOTP Entry dialog box is displayed.


Step 3 Complete the BOOTP Entry fields.

Step 4 Click on the OK button.

Downloading Common Microcode for Multiple Entries

You can download a microcode file to multiple entries in the BOOTP table.

To enter common microcode for multiple entries:

Step 1 Click on the BOOTP command on the Tools menu.

The BOOTP dialog box is displayed.


Step 2 Select a number of entries from the BOOTP table, where the microcode is to be changed.

Step 3 Click on the Edit button.

The BOOTP Entries dialog box is displayed.


Step 4 Complete the fields displayed in the dialog box.

You can use the Browse facility to find the microcode file.


Step 5 Click on the OK button to confirm the file being added to each of the selected devices.

Step 6 Click on the OK button.

Modifying Devices in the BOOTP table

Once a device has been logged in the BOOTP table, you can use the Edit button to modify the entry.

To modify an entry in the BOOTP table for a device:

Step 1 Click on the BOOTP command on the Tools menu.

The BOOTP dialog box is displayed.


Step 2 Select an entry in the BOOTP table.

Step 3 Click on the Edit button.

The BOOTP Entry table is displayed.


Step 4 Make the changes to the selected entry.

Step 5 Click on the OK button.

Deleting a Device from the BOOTP table

You can remove a device from the BOOTP table.

To delete an entry from the BOOTP table:

Step 1 Click on the BOOTP command on the Tools menu.

The BOOTP dialog box is displayed.


Step 2 Click on the entry that is to be removed from the BOOTP table.

Step 3 Click on the Delete button.

The entry is removed from the table.


Step 4 Click on the OK button.

Changing the Layout of the BOOTP Table

You can change the layout of the columns in the BOOTP table. For more information about configuring the table see Chapter 7, "Working with Tables".

To configure the BOOTP table:

Step 1 Click on the BOOTP command on the Tools menu.

The BOOTP dialog box is displayed.


Step 2 Click on the Configure button or the table icon in the top-right corner of the table.

The Table Column Configuration dialog box is displayed.


Step 3 Click on the OK button.

Setting up Timed Downloads

Timed downloading allows you to predefine downloads to occur at a specific date and time to any number of devices. All timed downloads entries are logged in the Timed Downloads table (see Table 5-2), until you manually remove them using the Delete button or delete the database file (DLOADTIM.TVD).

You can monitor the progress of downloads using the Download Monitor tool (see "Using Download Monitor" later in this chapter).

Once you have configured a timed download, you can edit the details of the download or remove it from the table of timed downloads. Devices can be added either automatically or manually to the table of timed downloads.


Table  5-2: Columns in the Timed Download Table

Column Heading Description
Name

The name of the device.

Password

This holds a Yes or No flag. If the device password has been entered then this flag will be set to YES. You must establish a management link to a device before you can download microcode to it.

Address

The address of the device.

Microcode

Displays the microcode file that is to be downloaded.

Server

The server where downloading will occur from.

Start Time

Displays the start time and date for the timed microcode download.

Status

Shows the current status of the timed download.

Paused The timed download is configured but not currently being monitored.
Ready The timed download is configured and ready to start downloading to the device.
Configure The timed download is not fully configured.
Active The timed download is in progress. The progress is shown as a percentage.

Status

Fail_Set The timed download failed as a result of the configuration.
Fail_Load The timed download failed during the download process. See "Using Download Monitor" for more information.

Adding a Device Automatically

You can add a device automatically to the Timed Download table.

When a selected device is entered to the table automatically, an entry for each adapter for the selected device is required.

To add a device automatically:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select a device from a group folder.

The device is highlighted.


Step 3 Click on the Select button.

The selected device is copied to the Timed Download table. An entry for each adapter is made.


Step 4 Click on the OK button to confirm the entries in the table.

Once the device is in the table you need to edit it to:

Adding a Device Manually

You can add a device manually to the Timed Download table.

To add a new device manually:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Click on the Add button.

The Timed Download Entry table is displayed.


Step 3 Complete the device identification information section. This comprises of the name and password of the device and the password.

Step 4 Enter the device address by selecting the type of communication protocol that is used by the device, and complete the device information.

Step 5 Set the start time and date from the calendar.

The date on the calendar will default to the current date and time.


Step 6 Click on the Configure button to set up the device.


Note If the address for the device was not recognized, a warning is displayed and you will not be able to configure the device.

The Configure Download dialog box is displayed (see Table 5-3).


Step 7 Click on the OK button to confirm the configuration.

If the protocol set up for the server and the device is not the same, a warning will be displayed.


Step 8 Click on the OK button.


Table  5-3: Fields in the Configure Download Dialog Box
Field Description
Server alias The name of the server and the location of the microcode file.

The Edit button will display the Server Alias Editor dialog box, which allows you to edit the select server alias or add a new server alias.

For information about setting up aliases for servers, see "Adding an Alias for a Server" later in this chapter.

Filename alias The name and location of the microcode file that is to be downloaded. Display the File Alias Editor dialog box, which allows you to edit the selected filename alias or add a new filename alias.

For information about setting up aliases for servers, see "Adding an Alias for a Microcode File" later in this chapter.

Destination The destination of the microcode. For example, the download destination for a microcode file may be flash memory. Where more than one destination exists for a device, a selection box is displayed.

Configuring a Device in Timed Download

You can set up or change:

To configure a device:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select the device that is to be modified.

Step 3 Click on the Edit button.

The Timed Download Entry table is displayed.


Step 4 Click on the Configure button, to configure the device.

The Configure Download dialog box is displayed (see Table 5-3).



Note If the address for the device is not recognized, a warning is displayed and you will not be able to configure the device.

Step 5 Configure the timed download.

Step 6 Click on the OK button to confirm the configuration.

If the protocol for the server and the device is not the same, a warning will be displayed.


Step 7 Click on the OK button.

Changing the Date or Time for a Single Device

The Timed Download Entry dialog box allows you to add a new timed download entry or edit an existing entry in the Timed Download table.

The dialog box displays all client information such as name, address, and start time. To configure the server (this includes the microcode file to be downloaded) click on the Configure button.

To change the start date or time for a single device:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select the device from the Timed Download table, where the date and time of downloading is to be modified.

Step 3 Click on the Edit button.

The Timed Download Entry dialog box is displayed.


Step 4 To change the date for the start of the download to occur, select the required date of the download on the calendar display.

Default dates that are displayed will be one of the following:


Alternatively, to change the time for the start of the download to occur, use one of the following methods:


Step 5 Click on the OK button to confirm the change to the start date and time for the timed download entry.

Changing the Date or Time for Multiple Devices

When you edit multiple entries in the Timed Download table, you can then change the date and time of downloading for all the selected entries.

To change the start date or time for multiple entries:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select the multiple devices from the Timed Download table, where the date and time of downloading are to be modified.

Step 3 Click on the Edit button.

The Timed Download Entry table is displayed. The only fields that can be changed are the Date and Time fields.


Step 4 Change the date and time for the start of the download.

Step 5 Click on the OK button.

Adding an Alias for a Microcode File

You can define aliases for microcode files on the network from your workstation. These aliases can then be used throughout the network as long as the DOWNLOAD.INI file is being shared when running TrueView.

You can use alias names for microcode files to make it easier for you to download the most current microcode file to all devices on the network.

To add an alias for a microcode file:

Step 1 Display the Timed Download dialog box.

Step 2 Click on the Edit button.

The Timed Download Entry dialog box is displayed.


Step 3 Click on the Configure button.

The Configure Download dialog box is displayed.


Step 4 Click on the Edit button against the Filename alias field.

The File Alias Editor dialog box is displayed.


Step 5 Enter an alias name for the selected microcode file.

You can use the Browse facility to find the microcode file.


Step 6 Click on the Add button to add the alias for the filename.

Step 7 Click on the OK button.

Removing an Alias Microcode File

When you remove an alias, configure all devices that currently refer to the microcode file to point to a new microcode file. Otherwise, all the affected devices will show as 'not configured' in the Timed Download table.

To delete an alias for a microcode file from the database:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select a device from the table.

Step 3 Click on the Edit button.

The Timed Download Entry dialog box is displayed.


Step 4 Click on the Configure button.

The Configure Download dialog box is displayed.


Step 5 Click on the Edit button against the Filename alias field.

The File Alias Editor dialog box is displayed.


Step 6 Select the alias that you want to remove from the database.

Step 7 Click on the Delete button to delete the selected alias.

Step 8 Click on the OK button.

Changing the Microcode File for Multiple Devices

You can select multiple devices in the Timed Download table and enter a common microcode file.

To download a common microcode to a number of devices in the table:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select the devices from the Timed Download table, where the microcode file is to be added or changed.

Step 3 Click on the Edit button.

The Timed Download File Name dialog box is displayed.


Step 4 Enter the microcode file to be downloaded. The Browse facility can be used to find the filename.

Step 5 Click on the OK button to confirm the filename.

Step 6 Click on the OK button.

Adding an Alias for a Server

You can define alias names for servers on the network from your workstation. These aliases can then be used throughout the network as long as the DOWNLOAD.INI file is being shared when running TrueView.

To add an alias for a server:

Either

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select the device.

Step 3 Click on the Alias button.

The Server Alias Editor dialog box is displayed.


Step 4 Click on the Edit button against the Server alias field.

Step 5 Enter the alias name for the server.

Step 6 Select the protocol used for communication by the server.

Step 7 Complete the address fields for the server.

Step 8 Click on the Add button to add the alias for the server.

Step 9 Click on the OK button.

Or

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select the device from Timed Download table, where the time of downloading is to be modified.

Step 3 Click on the Edit button.

The Timed Download Entry dialog box is displayed.


Step 4 Click on the Configure button, to configure the selected device.

The Configure Download dialog box is displayed.


Step 5 Click on the Edit button against the Server alias field.

The Server Alias Editor dialog box is displayed.


Step 6 Enter the alias name for server.

Step 7 Select the protocol used for communication by the server.

Step 8 Complete the address fields for the server.

Step 9 Click on the Store button to add the alias for the server.

Step 10 Click on the OK button.

Removing an Alias for a Server

When you remove an alias, configure all the devices that currently refer to the server to point to a new server. Otherwise, all the affected devices will appear as 'not configured' in the Timed Download table.

To delete an alias for a server from the database:

Either

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Click on the Alias button.

The Server Alias Editor dialog box is displayed.


Step 3 Select the alias that you want to remove from the database.

Step 4 Click on the Delete button to delete the selected alias.

Step 5 Click on the OK button.

Or

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Select the entry where you want to delete the server alias.


Step 2 Click on the Edit button.

The Timed Download Entry dialog box is displayed.


Step 3 Click on the Configure button.

The Configure Download dialog box is displayed.


Step 4 Click on the Edit button against the Server alias field.

The Server Alias Editor dialog box is displayed.


Step 5 Select the alias that you want to remove.

Step 6 Click on the Delete button to remove the selected alias.

Step 7 Click on the OK button.

Deleting an Entry from the Timed Download Table

To delete an entry from the Timed Download table:

Step 1 Click on the Timed Download command on the Tools menu.

The Timed Download dialog box is displayed.


Step 2 Select the entry that you want to delete from the Timed Download table.

Step 3 Click on the Delete button.

The entry is removed from the table.


Step 4 Click on the OK button to exit the Timed Download table.

Using Download Monitor

Download Monitor logs information about downloads from the management station in .TVD files. When you work with Download Monitor, the workstation is known as the server and the device is known as the client or target. The Download Monitor dialog box displays the status of file transfer between the server and the client.


Table  5-4: Columns in the Download Monitor Table

Column Description
Filename

The name of the file that is being downloaded to the device.

Device Address

The IP address of the device.

File Size

The size of the downloaded file.

Status

The current status of the download.

OK The download was successful.
Failed The download failed.
Percentage If downloading is currently occurring then the percentage of the file downloaded is displayed.
Method

Whether the downloading method is remote or local.

Completion Time

The time the download was completed.

Setting Filter Options

You can use the Download Monitor Option dialog box to filter the information that is logged in the Download Monitor table.


Table  5-5: Filter Options in the Download Monitor Options Dialog Box
Filter options Description
Show downloads You can display a log of the current download on this server.
Log downloads You can log successful or failed downloads as they occur.
Post Alerts You can log alerts to TrueView Alert Manager when successful or failed downloads occur.

To set options to filter information logged in a table:

Step 1 Click on the Download Monitor command on the Tools menu.

The Download Monitor dialog box is displayed (see Table 5-5).


Step 2 Click on the Options button.

The Download Monitor Options dialog box is displayed.


Step 3 To select a filter option, enable the option box. If it displays a cross then the filter option is selected.

Step 4 Click on the OK button.

Resetting Data in the Download Monitor Table

You can reset all the data that has been logged in the Download Monitor table.


Note Resetting data in the Download Monitor table will have no effect on any downloads that are already in progress.

To reset data in the Download Monitor table:

Step 1 Click on the Download Monitor command on the Tools menu.

The Download Monitor dialog box is displayed.


Step 2 Click on the Reset button.

The table is cleared of all logged entries.


Step 3 Click on the Close button.

Viewing the Configuration of the TrueView Workstation

You can use the Configuration command to display detailed information about your workstation. Information about the TrueView workstation is divided into three folders, which are labelled Addresses, Sockets, and Protocols.


Table  5-6: Folders in the Configuration Dialog Box
Folder Description
Addresses Lists all the addresses that are assigned to the workstation.
Sockets Lists all the socket numbers that are used on the workstation. The socket numbers are used to direct information received from devices on the network to TrueView services.
Protocols Lists all the installed communication protocols on the workstation and whether they are enabled or not.

Note Devices using the
TFTP protocol can access all the directories on your workstation when locating a file for downloading. To restrict access to your workstation, define a root directory (see "Setting the Root Directory" later in this chapter).

Viewing Addresses

To view the addresses available on your workstation:

Step 1 Click on the Configuration command on the Tools menu.

The Configuration dialog box is displayed.


Step 2 Click on the Addresses folder.

Step 3 Click on the the Expand button.

A list of all addresses that are available to the Workstation is displayed.


Step 4 Click on the OK button.

Changing a Socket Number

You can change the socket number for any sockets that are connected to your workstation.


Note A valid socket number must be between 4000Hex and 6000Hex.

To change a socket number:

Step 1 Click on the Configuration command on the Tools menu.

The Configuration dialog box is displayed.


Step 2 Click on the Sockets folder.

Step 3 Click on the Expand button.

Select the Socket you wish to change.


Step 4 Click on the Edit button.

The Socket dialog box is displayed.


Step 5 Change the Socket number.

Step 6 Click on the OK button.

Setting the Root Directory

Devices using the TFTP protocol can access all directories on your workstation when locating a file for downloading.

To restrict access on your workstation, you will need to set up a root directory. Any directories under this root directory can be accessed by other devices. This is where you would keep microcode files or any other files that you want other devices to access.

To set or change your root directory:

Step 1 Click on the Configuration command on the Tools menu.

The Configuration dialog box is displayed.


Step 2 Click on the Protocol folder.

Step 3 Click on the Expand button.

Select the root directory.


Step 4 Click on the Edit button.

The Root Directory dialog box is displayed.


Step 5 Change the root directory.

Step 6 Click on the OK button.

Enabling or Disabling Protocols

You can enable or disable any protocols that are supported by your workstation.

To enable or disable protocols on a workstation:

Step 1 Click on the Configuration command on the Tools menu.

The Configuration dialog box is displayed.


Step 2 Click on the Protocols folder.

Step 3 Click on the Expand button.

Step 4 Select the Protocol you wish to change.

Step 5 Click on the Edit button.

The Protocol dialog box is displayed.


Step 6 Enable or disable the protocol as required.

Step 7 Click on the OK button.

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