cc/td/doc/product/rtrmgmt/snaview/snav11
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Table of Contents

About This Guide

About This Guide

This section describes the objectives, audience, organization, and conventions of the CiscoWorks Blue SNA View Mainframe Installation Guide. It also points to related publications.

Cisco documentation and additional literature are available on a CD called Cisco Connection Documentation, Enterprise Series. The CD is updated and shipped monthly, so it is likely to be more current than printed documentation. To order the Cisco Connection Documentation, Enterprise Series CD, contact your local sales representative or call Customer Service. The CD is available both as a one-time shipment and as an annual subscription. You can also access Cisco technical documentation on the World Wide Web URL http://www.cisco.com.


Note The Cisco Connection Documentation, Enterprise Series CD was previously called UniverCD.

Document Objectives

This guide tells you how to do the following:

For details not covered in this guide, see the CiscoWorks Blue SNA View 1.1 Release Note.

When the SNA View mainframe application is functional on the mainframe, you operate CiscoWorks Blue SNA View from your workstation.

Audience

This guide is for the IBM mainframe system administrator or network technical support personnel who install and configure the CiscoWorks Blue SNA View mainframe application.

The mainframe administrator or operator should be familiar with the following topics:

Document Organization

This guide contains the following chapters:

Document Conventions

This guide uses basic conventions to represent text and table information.

Command descriptions use these conventions:

Examples use these conventions:

This guide also uses the following conventions:


Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in the manual.

Related Documentation

In addition to this document, the CiscoWorks Blue SNA View documentation set includes the following:

The following documents are recommended reading for a broader understanding of the topics covered in this guide:

Users of the "Troubleshooting the SNA View Mainframe Application" chapter should also be familiar with the following documents:

Cisco Connection Online

Cisco Connection Online (CCO), formerly Cisco Information Online (CIO), is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can register on CCO to obtain additional content and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces--a character-based version and a multimedia version that resides on the World Wide Web (WWW); both versions are updated and enhanced simultaneously. The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with graphics and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), send e-mail to   cco-help@cisco.com. For additional information, send e-mail to   cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, call Cisco's Technical Assistance Center (TAC) at 800 553-2447 or 408 526-7209, or send e-mail to tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, call 800 553-6387 or 408 526-7208, or send e-mail to cs-rep@cisco.com.

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