Monitoring ISM Resources

The options on the ISM Resource Management Setup panels apply to all resources managed by ISM.
If you want to change history database IDs, you must do so after you install ISM, but before you initialize ISM for the first time. You can access ISM setup even when the ISMMGR autotask is not running.
ISM does not actively monitor DSPU resources.
ISM V1R3.0 customers using CLIST NSPCONVR to convert resource definitions may use them in ISM V2.
When ISM detects a new router, it recognizes and establishes the VTAM definition member and major node for the resource record in ISM.

To monitor ISM network resource status, complete the tasks in the following sections:

Enabling Global Monitoring Options for All Resources

Use the following procedures to perform global resource management:

Enabling Resource Monitoring Intervals

The Monitoring Interval field on the ISM Resource Management Setup—Third Panel (Figure 4-5) controls the time that an ISM monitoring autotask waits before contacting resources, collecting statistics, or updating status. The default monitoring interval is 15 minutes.

Use the following procedure to enable resource monitoring intervals:

Step 1 On the ISM main menu panel (Figure 4-1), press PF8.

Figure 4-1: ISM Main Menu Panel

The ISM Administration menu panel (Figure 4-2) is displayed.

Figure 4-2: ISM Administration Menu Panel

Step 2 Select SETUP and press Enter. The ISM Resource Management Setup—First Panel (Figure 4-3) is displayed.

Figure 4-3: ISM Resource Management Setup—First Panel

Step 3 Press PF8. The ISM Resource Management Setup—Second Panel (Figure 4-4) is displayed.

Figure 4-4: ISM Resource Management Setup—Second Panel

Step 4 Press PF8. The ISM Resource Management Setup—Third Panel (Figure 4-5) is displayed.

Figure 4-5: ISM Resource Management Setup—Third Panel

Use this panel to change the monitoring interval for all resources.

Use the ISM Scheduler to balance the monitoring load among a large number of resources. You can assign resources and monitoring intervals to resource groups. For more information about using the ISM Scheduler, see the "Enabling Resource Monitor Scheduling" section.

Modifying CPU and Memory Thresholds

You can modify CPU and memory thresholds that ISM uses for monitoring resources to issue alerts for CPU and memory performance conditions on a global or individual resource basis. The default threshold settings are 95 percent for CPU utilization and 10 percent free memory.

Use the following procedure to modify CPU and memory thresholds:

Step 1 On the ISM Resource Management Setup—Third Panel, you can change the following settings:

Resource CPU and memory thresholds
CMCC CPU and memory thresholds

Step 2 On the Resource option, type new CPU utilization and free memory values, then press Enter.

Step 3 (Optional) Remove resource and threshold settings by typing Off and pressing Enter.

If threshold settings are specified, it means that ISM indicates a performance alert (status is PERF) for the resource when the following conditions occur:

CPU utilization—Resource CPU utilization exceeds the specified threshold
Free memory—Resource free memory percentage is below the specified threshold

Note ISM issues a generic alert in NetView's NPDA hardware monitor application if you have enabled the Resource Perf/Memory alert option on the ISM Resource Management Setup—Second Panel. For more information about enabling alerts to NPDA, see the "Enabling Resource Alert Generation" section.

To override the CPU and memory thresholds that are enabled for an individual resource, use the ISM Resource Administration panel (Figure 4-11).

Enabling Resource Interface Archiving

If the Interface Monitoring application has been enabled in ISM, you can enable or disable interface archiving for individual resources in ISM. By default, the Interface Monitoring application is enabled by ISM and interface archiving is enabled for all resources.

To enable or disable interface archiving for all resources, use the ISM Resource Management Setup—Fourth Panel (Figure 4-6). Enter Y or N in the Interface Archiving option.

Figure 4-6: ISM Resource Management Setup—Fourth Panel

To override the CPU and memory thresholds that are enabled for an individual resource, use the ISM Resource Administration panel (Figure 4-11).

Enabling Resource Alert Generation

Use the following procedure to enable resource alert generation:

Step 1 On the ISM main menu panel (Figure 4-1), press PF8. The ISM Administration menu panel (Figure 4-2) is displayed.

Step 2 Select SETUP and press Enter. The ISM Resource Management Setup—First Panel (Figure 4-3) is displayed.

Step 3 Press PF8. The ISM Resource Management Setup—Second Panel (Figure 4-4) is displayed.

Step 4 To enable alerts for resource hardware status conditions, enter Yes in the Resource Status option under Generic Alert Generation.

Step 5 To enable alerts for resource performance and memory conditions, enter Yes in the Resource Perf/Memory option under Generic Alert Generation.

Step 6 To return to the ISM Resource Management Setup—First Panel, press PF7.

Step 7 In the Change Type field, enter 2 (Update).

Step 8 In the Action Type field, enter 3.

Step 9 Press PF4 to save your changes.

Enabling Monitoring Options for Multiple Routers

To manage large numbers of resources or to sort resources into meaningful groups, such as by location, you can assign group names to be associated with each resource. These groups can be used to filter views when monitoring resource status and to manage ISM's monitoring load by scheduling different monitoring intervals for resource groups in the ISM Scheduler application.

If you assign a resource to more than one group and also enable the ISM Scheduler application, ISM monitors the resource according to the monitoring interval associated with the first group to which the resource is assigned. The order in which you specify a group ID for a resource affects the implementation of group scheduling.

To assign a single resource to a group, on the ISM Resource Administration panel (Figure 4-11), enter up to three group names in the Group(s) fields.

To remove a resource from any of its assigned groups, you must first remove the resource from all groups by specifying None in the first Group(s) field. You can reassign a resource to a group after is is removed from all groups.

Use the following procedure to enable monitoring options for multiple routers:

Step 1 On the ISM main menu panel (Figure 4-1), press PF8 to display the ISM Administration menu panel (Figure 4-2).

Step 2 Select MGRM and press Enter to display the ISM Router Management Settings panels (Figure 4-7 and Figure 4-8).

Figure 4-7: Router Management Settings Panel—1 of 2

Figure 4-8: Router Management Settings Panel—2 of 2

Step 3 Change settings as desired and press PF4 to save your changes.

Enabling Monitoring Options for Individual Resources

Use the following procedure to enable monitoring for an individual resource:

Step 1 On the ISM main menu panel (Figure 4-1), position the cursor on the MGR line and press Enter. The Resource Status panel (Figure 4-9) is displayed.

Figure 4-9: Resource Status Panel

Step 2 On the Resource Status panel, position the cursor on the CNTL/SPname of a resource that you want to change, and press PF10. The Resource Status with Options panel (Figure 4-10) is displayed.

Figure 4-10: Resource Status with Options Panel

Step 3 In the Enter Option field, type 3 and press Enter. The ISM Resource Administration panel (Figure 4-11) is displayed.

Figure 4-11: ISM Resource Administration—SNA Router

Step 4 Change the fields as desired.

Step 5 In the Change Type field, enter 2 (Update).

Step 6 In the Action Type field, enter 3.

Step 7 Press PF4 to save your changes.

Managing Resource Data

This section includes information on the following topics:

Disabling Archiving of Resource History and Performance Data

By default, ISM enables resource monitoring and archiving of history and performance data, such as CPU and memory utilization statistics. To disable archiving for a single resource, on the ISM Resource Administration panel (Figure 4-11), enter No in the Archive Statistics field.

Deleting History and Performance Records

You can remove the history and performance records for an individual resource from the history database using the Reset option on the ISM Resource Administration panel (Figure 4-11). When you enable the Reset option, the history records are removed from the database when you press PF4 to update.

To delete history and performance records for an individual resource, on the ISM Resource Administration panel (Figure 4-11), enter Yes in the Reset field and press PF4.

Changing the Database IDs and Maximum Record Counts

You can change the VSAM database IDs that ISM uses for global resource management data only after ISM has been installed, and before ISM has been initialized for the first time. Change the database IDs using the Resource Management Constants Setup panel (Figure 4-12).

Figure 4-12: Resource Management Constants Setup Panel

You can also change the maximum number of records that the database contains before overwriting the data contents. The wrap counts are set for all resources and interfaces. When these values are changed after initializing ISM, the new values apply to new resources and interfaces defined to ISM. You can apply the new values to existing resources if you reset the history for an individual resource or interface. After you reset the history records, the next time the file is initialized the new values are used.

Another method of applying changed wrap counts to previously defined resources and interfaces is to delete the resource definition and redefine the resource to ISM.

Creating SNA Resource Management Definitions

To create SNA resource management definitions, complete the tasks in the following sections:

Note ISM uses VTAM RUNCMD to manage SNA resources.

Adding an SNA Resource Management Definition

To add SNA resource management definitions, complete the following steps:

Step 1 On the ISM Administration menu panel (Figure 4-2), select ISMR and press Enter. The Resource Status With Options panel (Figure 4-10) is displayed.

Figure 4-13: Resource Status with Options Panel

Step 2 Type the Service Point Name of an SNA router and press Enter. ISM automatically recognizes the resource as an SNA type and the Resource Status with Options panel displays the following new field data:

Resource Service Point/Control Name
Management Mode

Step 3 In the Enter Option field, type 1 (Command Interface) and press Enter. The Router Command Interface panel (Figure 4-14) is displayed.

Figure 4-14: Router Command Interface Panel

ISM sends a RUNCMD to the router.

If the RUNCMD is successful, ISM responds by performing the following tasks:
- Fills in the Hostname field and enables the user to enter show commands for the router
- Creates a resource control file
- Obtains and displays details about the router, including interface information
If the RUNCMD accesses an unknown resource, ISM creates a control block for the router.

Step 4 Press PF3 to display the Resource Status With Options panel, updated with the RUNCMD results.

Updating SNA Control Data

To update or change SNA control data, complete the following steps:

Step 1 On the Resource Status with Options panel (Figure 4-10), in the Enter Option field, enter 3 and press Enter.

If you have enable authority, the ISM Resource Administration—SNA Router panel (Figure 4-11) is displayed.
If you do not have enable authority, ISM displays control block fields.

Figure 4-15: ISM Resource Administration—SNA Router

Step 2 On the ISM Resource Administration panel, correct any missing or inaccurate information. Additionally, if a resource is also available to SNMP, enter the Router IP address and change the management mode to Both.

Step 3 Press PF4 to return to the Resource Status With Options panel.

Displaying SNA Interface Status

Use the following procedure to display the current SNA interface status:

Step 1 On the Resource Status with Options panel (Figure 4-10), in the Enter Option field, type 9 (Refresh/Reset Status) and press Enter.

Step 2 In the Enter Option field, type C (Resource Interface Status) and press Enter to display the Interface Type panel (Figure 4-16).

Figure 4-16: Interface Type Panel

Displaying SNA Interface Details

To display details about a selected SNA interface, select an interface name on the Interface Status Panel and press Enter. The ISM Interface Operation Options panel (Figure 4-17) is displayed.

Figure 4-17: ISM Interface Operation Options Panel

Enabling SNA Session Monitoring

To enable SNA session monitoring, complete the following steps:

Step 1 On the Resource Management Setup—First Panel (Figure 4-3), beside the SNA Session Monitoring options, type Y in the Update column. Yes appears beside the option.

Step 2 In the Change Type field, enter 2 (Update).

Step 3 In the Action Type field, enter 3.

Step 4 Press PF4 to save your changes. The ISM main menu displays the new SNA Session Monitoring option.

Creating SNMP Resource Management Definitions

To create SNMP resource management definitions, complete the tasks in the following sections:

Adding SNMP Resource Definitions

Use the following procedure to add SNMP resource definitions:

Step 1 On the ISM main menu, select ISMR for Resource Manager, then press Enter.

Step 2 Add an SNMP resource definition from the ISM main menu or NetView command line by performing one of the following tasks:

On the ISM main menu, type an SNMP resource IP address, and press Enter.
On the NetView command line, enter the following command

NSPSADD IP_address control_name

: Where ip_address is the numeric form and control_name is a six- to eight-character name that manages ISM resources.

This example shows how to add SNMP resource 172.18.7.37.

nspsadd 172.18.7.37 cwbc05

: ISM adds the resource with a CNTL name #18#7#37.

The Resource Status with Options panel for SNMP (Figure 4-18) is displayed.

Figure 4-18: Resource Status With Options Panel—SNMP

Step 3 In the Enter Option field, enter 3 and press Enter. The ISM Resource Administration panel for SNMP (Figure 4-19) is displayed.

Figure 4-19: ISM Resource Administration Panel—SNMP

Collecting SNMP Resource Data

To contact and collect system data from an SNMP resource, complete the following steps:

Step 1 On the ISM Resource Administration panel for SNMP (Figure 4-19), press PF10. The Chassis Type and Description fields appear with data, indicating contact with the resource.

Step 2 On the Control/Service Point Name field, type a control name for the resource, and press Enter. The ISM Resource Administration panel for SNMP is updated (Figure 4-20) to reflect the control name.

Figure 4-20: ISM Resource Administration Panel —SNMP, After Update

In Figure 4-20, the control name shown is created from a host name. When the resource is added dynamically, the control name is created from the IP address. (For example, 172.18.7.42 becomes #18#7#42.)

Creating an SNMP Resource Control Block

To create a control block and control file for an SNMP resource, press PF4 on the ISM Resource Administration panel for SNMP (Figure 4-19) to display the Resource Status with Options panel for SNMP (Figure 4-18). Data appears automatically in the required fields.

Adding SNMP Interfaces

To add SNMP interfaces, on the Resource Status with Options panel for SNMP (Figure 4-18), in the Enter Options field, type 2 (Show Protocols) and press Enter. The Interface Status Table panel (Figure 4-21) is displayed.

Figure 4-21: Interface Status Table Panel

When ISM detects an SNMP resource, this panel displays the resource protocols.

When ISM does not detect an SNMP resource, the system creates a control block and control file for each resource.

Updating the Status in the Control Block

To update the status in the control block, complete the following steps:

Step 1 On the Interface Status Table panel (Figure 4-21), press PF3 to return to the Resource Status with Options panel (Figure 4-10).

Step 2 Position the cursor on an interface and display the MIB variables for the interface.

Step 3 Press PF3 to return to the ISM Interface Operation Options panel (Figure 4-17).

Step 4 In the Enter Option field, type C (Resource Interface Status) and press Enter to display the Interface Type panel (Figure 4-16).

Renaming an SNMP Resource Definition

To rename an SNMP device control (CNTL), complete the following steps:

Step 1 On the ISM main menu panel (Figure 4-1), position the cursor on the MGR line and press Enter. The Resource Status panel (Figure 4-9) is displayed.

Figure 4-22: Resource Status Panel

Step 2 Position the cursor on the SNMP resource to be renamed, then press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 3 In the Enter Option field, enter 3 and press Enter. The ISM Resource Administration panel (Figure 4-11) is displayed.

Step 4 Enter the new control name in the Control/Service Point Name field.

Step 5 In the Change Type field, enter 1 and press PF4. ISM creates a new SNMP control record with a duplicate IP address.

Step 6 Repeat Step 4.

Step 7 In the Change Type field, enter 3 and press PF4. ISM deletes the old CNTL resource.

Step 8 Press PF3 to return to the Resource Status panel.

Step 9 Position the cursor on the newly added resource and press Enter.

Step 10 Select option 2 to have ISM discover and build control files and control blocks for each SNMP interface.

Step 11 When ISM displays the Interface Type panel (Figure 4-16), press PF3 to return to the Resource Status panel.

Step 12 Select option 2 to update the status of the SNMP interfaces.

Step 13 When ISM displays the Interface Type panel with updated status, press PF3 to return again to the Resource Status panel.

Step 14 Press PF2 to return to the ISM main menu.

Enabling SNMP Session Monitoring

Use the following procedure to enable SNMP session monitoring:

Step 1 On the Resource Management Setup—First Panel (Figure 4-3), beside the SNMP Session Monitoring option, type Y in the Update column. Yes appears beside the option.

Step 2 In the Change Type field, enter 2 (Update).

Step 3 In the Action Type field, enter 3.

Step 4 Press PF4 to save your changes. The ISM main menu displays the new SNMP Session Monitoring option.

Monitoring Resources Using the Standard Interface

You can monitor your resources using either the standard interface or by the NetView Web interface. This section describes how to use the standard interface to perform the following tasks:

For details on using the Web interface, see the "Displaying Resource Status Using the Web Interface" section.

Displaying Resource Status Using the Standard Interface

This section describes how to perform the following tasks:

Using the ISM Status Summary Panel from the Standard Interface. The ISM Status Summary panel (Figure 4-23) displays the overall status of your resource in color-coded categories that reflect the number of resources (by type) with a particular status condition.
Using the ISM Resource Status Panel from the Standard Interface. The Resource Status panel (Figure 4-9) displays a list of all resource control names that are known to ISM in color-coded format to indicate status conditions and to diagnose problems.
Description of Status Types Using the Standard Interface

Using the ISM Status Summary Panel from the Standard Interface

Use the ISM Status Summary panel (Figure 4-23) to monitor the overall status of all your resources by type of condition.

Figure 4-23: ISM Status Summary—First Panel

The ISM Status Summary panel uses a color-coded display to indicate different types of status conditions. New alerts are shown in a colored box. After you view the resources with new alerts, or if you leave the ISM Status Summary panel, the colored box is removed. The number in the column representing the resources in that condition remains color-coded unless the status condition is removed.

You can access other information when monitoring resources using the ISM Status Summary panel, as follows:

To view all resources on the Resource Status panel, position the cursor in the Total column beside the Resources, then press Enter.
To view all resources with a particular status on the Resource Status panel, position the cursor in the status field that you want to view, then press Enter.

Using the ISM Resource Status Panel from the Standard Interface

To view resource status and diagnose problems, use the Resource Status panel (Figure 4-9). To access the Resource Status panel, select MGR on the ISM main menu panel, or select a resource on the ISM Status Summary panel, then press Enter.

You can perform the following tasks on the Resource Status panel:

Filter resources by assigned group or by name—Type the group name or the characters in the beginning of the resource name in the Group/Resource/Alias field and press Enter.
Refresh or reset a resource—Press PF12 to initiate ISM to contact the resource and reset its status.
Diagnose a resource condition—Press PF5 to display a problem-specific panel that provides the best information about the particular condition.
Access a menu of options to obtain additional information about the resource, or perform other resource operations—Press PF10 to display the Resource Status with Options panel (Figure 4-10).

Description of Status Types Using the Standard Interface

The color of the control name of a resource on the ISM Status Summary panel (Figure 4-23) or ISM Resource Status panel (Figure 4-9) indicates the condition of that resource. Table 4-1 lists the color and definition of each status.

Table 4-1: ISM Resource Status and Color Definitions

Color	Status	Definition
Green	ACTIV	ISM can communicate with the resource.
Red	CONCT	Resource is not connected to VTAM.
Red	INOP	Resource failed to respond when a RUNCMD was issued, perhaps because the resource was made inactive by an operator. If a resource is in an inactive state, a System Services Control Point (SSCP)-to-PU session cannot be established. You must first activate the resource by issuing the NetView ACT command.
Yellow	PERF	The resource is active, but ISM has detected a performance-related problem for the CPU or memory utilization thresholds, or an interface configured in the resource is down.
Pink	ALERT	The resource is active, but an alert was detected through the NetView automation table for a resource managed by the resource control point.
Turquoise	INVALID	Service point is unknown to VTAM. VTAM definition does not exist.
Turquoise	INACT	An operator has de-activated the resource in VTAM.
Reverse	nnnnn	An operator is enabled to the resource.
Blue	NOMON	Resource monitoring is disabled.

Diagnosing Problems Using the Standard Interface

ISM provides a powerful diagnostic function that you can use to obtain information about the most critical problem affecting the resource. On the Resource Status panel (Figure 4-9) or the Resource Status with Options panel (Figure 4-10), press PF5 to display the diagnostic panel that ISM determines is best-suited to solve the resource's most critical problem.

For example, if an alert has been received from a resource (resource is displayed in pink and has an ALERT status), select the resource and press PF5 to display the appropriate panel to view the received alerts for that resource. If the problem is a hardware-related problem, ISM might open NPDA to show hardware status information from NetView.

Filtering Resources Using the Standard Interface

The Resource Status panel (Figure 4-9) can display status information for up to 18 resources in a single view. If you have more than 18 resources, you can scroll forward or backward, or apply filters to display a subset of resources.

This section provides information on the following topics:

Filtering by Logical Groups Using the Standard Interface

Group filtering allows you to view the status for logically grouped resources. For example, a group may include all the resources located in a region or department, or those of a particular device type. The group to which a resource belongs is assigned by an ISM administrator when the resource is defined to ISM, and only an ISM administrator can filter resources by groups. For more information about assigning resources to groups, see the "Enabling Monitoring Options for Multiple Routers" section.

This section includes information on the following topics:

Filtering by Logical Groups in the ISM User Administration Panel Using the Standard Interface

To include filters for up to two resource groups on the ISM status panels, complete the following steps:

Step 1 From the ISM Administration menu panel (Figure 4-2), position the cursor on the USER line and press Enter. The ISM User Administration panel (Figure 4-24) is displayed.

Figure 4-24: ISM User Administration Panel

Step 2 In the Resource Group Filters option, type Y.

Step 3 In the Group 1 and Group 2 options, specify the resource group names that you want to include when viewing the ISM resource status displays.

Step 4 In the Change Type field, enter 2 (Update).

Step 5 In the Action Type field, enter 3.

Step 6 Press PF4 to save your changes.

Step 7 View the ISM status panels to see only the resources defined to the groups that you selected.

Filtering by Logical Groups From the Resource Status Panel Using the Standard Interface

To view a logical group of resources from the Resource Status panel (Figure 4-9), in the Group/Resource/Alias option at the top of the panel, type the name of the resource groups that you want to view and press Enter. The resources are displayed that belong to the filter groups that you specified, and that you are authorized to see. Figure 4-25 shows sample filtering for resources assigned to the group MVS.

Figure 4-25: Resource Status Panel with Group Filter

Filtering by Status Using the Standard Interface

Status filtering allows you to view status for resources that match, or do not match, a specified status. You can specify filtering of resources that match up to three different status types, and then display a Resource Status panel view that includes or excludes those resources.

To include or exclude resources that match the filter criteria (up to three status types) for viewing on the ISM status panels, complete the following steps:

Step 1 From the ISM Administration Menu panel (Figure 4-2), select the the USER option and press Enter. The ISM User Administration panel (Figure 4-24) is displayed.

Step 2 In the Status Filters option, type Y.

Step 3 In the Exclude/Include option, do one of the following:

To exclude the specified resource status from the display, type X.
To include the specified resource status in the display, type I.

Step 4 In the Filter 1, Filter 2, and Filter 3 fields, specify the resource status types that you want to include or exclude when viewing the ISM resource status displays.

Step 5 In the Change Type field, enter 2 (Update).

Step 6 In the Action Type field, enter 3.

Step 7 Press PF4 to save your changes.

Filtering by Control Name Using the Standard Interface

You can filter the resources that you want to view on the Resource Status panel (Figure 4-9).

In the Group/Resource/Alias field, enter the beginning characters of the control name you want to view, followed by an asterisk (*), and press Enter. (The asterisk acts as a wildcard, matching any remaining characters in the name.) Only the resources with control names that begin with the characters you specified are displayed. For example, to filter the display of all resources beginning with the characters cwb, type cwb* in the Group/Resource/Alias field.

Refreshing and Resetting Resources Using the Standard Interface

Although ISM automatically updates the status of the resources at the intervals specified by an ISM administrator in the ISM setup, you can manually refresh resource status information at any time between those intervals.

If you are an enabled ISM user, you can release and reset a resource from an operator who is logged in to a resource in enabled mode, or who is in a busy state with a resource.

You can refresh or check the status of a resource from the Resource Status panel (Figure 4-9). Resources can be reset from the Resource Status panel depending upon where the cursor is positioned when you perform the reset operation.

If you position the cursor at the top of the panel when you reset, then all of the resources in the current display are reset.

: If the Resource Status panel is currently showing a filtered view of resources, then only the resources shown in the filtered view are reset.

If you position the cursor on a particular resource when you perform the reset operation, then only that resource is reset.

To refresh outdated resource status information, press PF12. You can also reset and check the status of a resource by selecting the resource and pressing Enter to display the Resource Status with Options panel (Figure 4-10). Then, in the Enter Option field, type 9 and press Enter.

Viewing Resource Management Information Using the Standard Interface

There are several perspectives from which you can view the management information for a resource. The following sections describe the ways that you can collect and view the configuration of a resource:

Viewing SNA Resource Administration Definitions Using the Standard Interface

To view an ISM resource, complete the following steps:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor over the appropriate resource name and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type 3 and press Enter. The ISM Resource Administration panel is (Figure 4-11) displayed.

Viewing SNA Resource Status from VTAM Using the Standard Interface

Complete the following tasks to view a resource as it is defined in VTAM:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor over the resource name and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type 5 and press Enter. The resource configuration as it is defined in VTAM is displayed in an Output panel (Figure 4-26).

Figure 4-26: Output Panel Showing Resource Configuration in VTAM

Collecting and Archiving a Router Configuration Using the Standard Interface

If you are an enabled ISM user, you can collect the current configuration of a router and archive it. To collect a current configuration, you must first log in to the router in enable mode. You must know the router password, and if the router is using TACACS, you must have a user ID defined to TACACS to collect a router configuration.

Complete the following tasks to collect the current configuration of a resource:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor on the router name and press PF10. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type 7 and press Enter. The Router Configuration Collector panel (Figure 4-27) is displayed.

Figure 4-27: Router Configuration Collector Panel

Step 3 In the Username field, type the user ID for the router.

Step 4 In the Password field, type the enable password and press Enter.

Step 5 Press PF10. Status messages are displayed as ISM requests and collects the router configuration.

Step 6 When you are notified that the configuration for the router has been saved, press Enter. The configuration you collected is archived.

Step 7 Press PF3 to terminate your enabled session.

Viewing Archived Configurations Using the Standard Interface

You can display a list of archived configuration files for an SNA router, view the details of a specific configuration file, and use an archived configuration file for disaster recovery.

To display a list of archived configuration files, complete the following steps:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor on the router name for which you want to view ISM management information and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type 6 and press Enter. The Archived Router Configurations panel (Figure 4-28) is displayed.

Figure 4-28: Archived Router Configurations Panel

Step 3 To view the details of a configuration file, position the cursor on the record that you want to view and press Enter. The Archived Configuration Details panel (Figure 4-29) is displayed.

Figure 4-29: Archived Configuration Details Panel

As an ISM security feature, if the command issued requires a password, the password is suppressed and not logged.

Monitoring Resource Performance Using the Standard Interface

This section describes the resource performance data that is available from ISM. It explains how to obtain the performance data that is useful in monitoring the performance of a resource.

You can use the following methods to monitor resource performance:

Specify CPU and memory thresholds in ISM setup that, when exceeded, cause the CNTL/SPname on the Resource Status panel (Figure 4-9) to be displayed in yellow, indicating the resource's degraded performance.
Start a periodic measurement of a specific resource's performance and have the results logged and archived.

The following sections describe the ways that you can monitor resource performance:

Setting Resource Monitoring and Threshold Values Using the Standard Interface

If you are an ISM administrator, you can set the monitoring intervals and CPU and memory thresholds when you enable ISM Resource Management. Specifying a monitoring interval determines the time (in hours and minutes) when ISM queries and collects performance data from the resources in your network.

Specifying CPU and memory thresholds determines the level (expressed as a percentage of the CPU utilization and availability of free memory) that when exceeded will cause ISM to generate an alert. When a performance alert is generated, ISM displays PERF for the resource status.

Viewing Router Performance History Using the Standard Interface

Once you have set the monitoring interval and CPU and memory threshold levels, ISM will measure the performance of the resources in your network using those values. The results are archived in the Router Performance History data set. Any ISM user can view the records archived for a specific resource on the Router Performance History panel. If you are an ISM administrator, you can set the record wrap counts for the data set in the ISM Resource Management setup. For more information about setting the record wrap counts, see the "Changing the Database IDs and Maximum Record Counts" section.

To view performance history records for a specific resource, complete the following steps:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor over the appropriate resource name and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type A and press Enter. The Router Performance History panel (Figure 4-30) is displayed.

Figure 4-30: Router Performance History Panel

This panel shows CPU utilization and memory usage statistics. Threshold values are shown at the top of the display columns. If a threshold is exceeded, the threshold is shown in yellow.

Viewing Hardware Alerts and Events Using the Standard Interface

Alerts generated by a resource that is being monitored by ISM are forwarded to the host by the service point configured in the resource. You can enable ISM to generate alerts for resources, interfaces, and CMCCs when thresholds are exceeded. For information about enabling alert generation in ISM, see the "Enabling Resource Alert Generation" section.

You can access NetView's Hardware Monitor Facility from within ISM to obtain a list of alerts generated by a specific resource and sent to NetView. For more information on using the NetView Hardware Monitor Facility, refer to the appropriate NetView operations manual.

You can perform the following tasks to view hardware alerts and events:

Displaying the Total Count of Events Using the Standard Interface

Complete the following tasks to display the total count of events in NetView's hardware monitor:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor on the appropriate resource name and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type 4 and press Enter. A NetView Hardware Monitor panel is displayed (Figure 4-31), listing the most recent count of total events (in reverse chronological order) generated by the resource.

Figure 4-31: NetView Hardware Monitor Events Panel

Displaying the Most Recent Alerts Using the Standard Interface

To display a list of the most recent alerts in NetView's hardware monitor, complete the following steps:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor on the appropriate resource name and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type 8 and press Enter. A NetView Hardware Monitor panel is displayed (Figure 4-32), listing the alert records generated by the resource.

Figure 4-32: NetView Hardware Monitor Alerts Panel

Logging in to Routers and Issuing Commands Using the Standard Interface

You can use the ISM Router Command Interface panel (Figure 4-33) to connect to a router and issue commands that you would normally have to issue in a Telnet session. However, ISM does not accept some commands, such as telnet. Additionally, the commands you can issue from the Resource Command Interface panel are based on your authority level, as defined in your operator profile and on the security implemented in the router.

Commands issued from the Router Command Interface panel are written to the NetView log. The name of the operator who issues a command is also recorded. However, as an ISM security feature, if the command issued requires a password, the password is suppressed and not logged. Also, if the command issued requests router configuration information, all security-sensitive data is suppressed and not logged.

This section contains information on the following topics:

Issuing Commands From the ISM Main Menu Panel Using the Standard Interface

To issue commands to a router from the ISM main menu panel (Figure 4-1), complete the following steps:

Step 1 Position the cursor in the Resource Manager Name field on the ISMR line.

Step 2 Type in the control name of the router and press Enter. The Router Command Interface panel (Figure 4-33) is displayed.

Figure 4-33: Router Command Interface Panel

The Router Command Interface panel contains the following functional areas:

Log—Indicates whether the destination of the output of a command entered from the Command Interface panel is logged in addition to being displayed. To display and log the output, type Y. To display the output only, type N.
Command Field—Where you type ISM commands to the router. You can type up to three lines of text.
Output Display—Displays the output from the router.
Command Input—Enables you to enter NetView or ISM commands.
Error Message Display—Displays an error message if you enter a command or press a function key incorrectly.

Step 3 To specify how to handle the output from the router command, specify one of the following options:

To display the output on the panel and log the output to NetView, type Y in the Log option.
To just display the output for the command on the panel, type N in the Log option.

Step 4 In the Command Field, type the router command and press Enter.

Step 5 If a user ID or password is required, type the appropriate response at the corresponding prompt.

Step 6 To recall the last command that you issued, press PF12.

Issuing Commands From the Resource Status Panel Using the Standard Interface

To issue router commands from the Resource Status panel (Figure 4-9), complete the following steps:

Step 1 Position the cursor on the appropriate router name and press PF10. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 In the Enter Option field, type 1 and press Enter. The Router Command Interface panel (Figure 4-33) is displayed.

Step 3 To specify how to handle the output from the router command, specify one of the following options:

To display the output on the panel and log the output to NetView, type Y in the Log option.
To just display the output for the command on the panel, type N in the Log option.

Step 4 In the Command Field, type the router command and press Enter.

Step 5 If a user ID or password is required, type the appropriate response at the corresponding prompt.

Step 6 To recall the last command you issued, press PF12.

Issuing Router Show Commands Using the Standard Interface

ISM supports a set of Cisco IOS software show commands you can use to obtain additional information about a router. These commands are useful for monitoring and problem determination purposes.

To issue router show commands, complete the following steps:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor on the appropriate router and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 On the Enter Option field, type B and press Enter. The Router Show Commands panel is displayed (Figure 4-34).

Figure 4-34: Router Show Commands Panel

Step 3 To issue a command, type the number corresponding to the command and press Enter.

Adding Commands to the Router Show Commands Panel Using the Standard Interface

If you are an ISM administrator, you can add Cisco IOS software show commands to the Router Show Commands panel (Figure 4-34). (The show commands you add must be supported by Cisco IOS Release 11.0 and later.)

Complete the following tasks to add a Cisco IOS software show command to the Router Show Commands panel:

Step 1 On the Router Show Commands panel, press PF4. The Resource Show Commands—Update Mode panel (Figure 4-35) is displayed with data entry fields shown in green and underlined.

Figure 4-35: Router Show Commands—Update Mode Panel

Step 2 Position the cursor on the line on which you want to add a show command.

Step 3 In the data-entry field on the line, type the parameter or parameters that correspond to the command you are adding (without the show keyword) and press F4. The next time you display the Router Show Commands panel, it includes the command you added.

Showing Router Memory Using the Standard Interface

To execute router show commands that display information about the router's memory configuration, use the Router Memory Dump Options panel.

To issue router memory commands, complete the following steps:

Step 1 On the Resource Status panel (Figure 4-9), position the cursor on the appropriate router name and press Enter. The Resource Status with Options panel (Figure 4-10) is displayed.

Step 2 Type D in the Enter Option field and press Enter. The Router Memory Dump Options panel (Figure 4-36) is displayed.

Figure 4-36: Router Memory Dump Options Panel

The following commands are displayed on the Router Memory Dump Options panel:

show processes memory—Displays information about the processes and memory used by all of the processes running on the router, including the following statistics:
- Total—Total amount of memory in the router, subdivided by memory currently used and free.
- PID—Process ID.
- TTY—Terminal that controls the process.
- Allocated—Total amount of memory that the process has requested from the router.
- Freed—Amount of memory that a process has returned to the router.
- Holding—Allocated memory minus the freed memory. A value can be negative when the process has freed more than it was allocated.
- Process—Name of the process in the router.
- Init—System initialization.
- Sched—Scheduler.
- Dead—Total number of processes that are now dead, or no longer running.
show memory allocating-process—Displays the memory being used by the allocating process.
show memory dead—Displays the amount of memory being used by processes that are no longer running in the router.
show memory fast—Displays the statistics for the fast memory.
show memory free—Displays the amount of available memory in the router.
show memory io—Displays the free memory input/output (IO) blocks. This command shows how much unused IO memory is available.
show memory multibus—Displays statistics for multibus memory.
show memory pci—Displays statistics for program-controlled interruption (PCI) memory.
show memory processor—Displays statistics for the router's processor memory.
show memory summary—Displays the amount of memory being used by each allocated process.
show tech—Displays support data.
show version—Displays the hardware and software versions in the router.

Step 3 To issue the command, type an X in the field corresponding to the memory command and press Enter.

Step 4 To view the output from the command, press PF10. The Archived Router Memory Dumps panel (Figure 4-37) is displayed.

Figure 4-37: Archived Router Memory Dumps Panel

Each time you issue a command, a new record is created that contains the actual command output.

To delete the record, press PF4.

To view the contents of the record, position the cursor on the record and press PF10. The Archived Memory Dump Details panel (Figure 4-38) is displayed.

Figure 4-38: Archived Memory Dump Details Panel

Monitoring Resources Using the Web Interface

You can monitor your resources using either the standard interface or by the NetView Web interface. This section describes how to use the Web interface to perform the following tasks:

For details on using the standard interface, see the "Displaying Resource Status Using the Standard Interface" section.

Displaying Resource Status Using the Web Interface

This section describes the following tasks:

Using the ISM Status Summary Page from the Web Interface

Use the ISM Status Summary page to monitor the overall status of all your resources by type of condition. To access this page, select ISM Status Summary on the ISM main menu page (Figure 4-39), then click Submit.

Figure 4-39: ISM Main Menu Page

The ISM Status Summary page (Figure 4-40) is displayed.

Figure 4-40: ISM Status Summary Page

The ISM Status Summary page uses a color-coded display to indicate different types of status conditions. You can access other information when monitoring resources using the ISM Status Summary page, as follows:

To filter resources by assigned group, enter the group name in the Group field and click Submit.

To dynamically refresh the page, enter a number of seconds, x, in the Refresh field and click Submit. The page is refreshed automatically every x seconds.
To open the Resource Status page (Figure 4-41) and view all resources, click on a value in the Total column beside Resources.
To open the Resource Status page and view all resources with a particular status, click on a value in the appropriate Status column.

Figure 4-41: Resource Status Page

You can perform the following tasks on the Resource Status page:

To filter resources by resource name, enter the name in the Resource field and click Submit. To specify a wildcard, use an asterisk (*).

To filter resources by assigned group, enter the group name in the Groups field and click Submit. To specify a wildcard, use an asterisk (*).

To filter resources by current status, enter or select the status in the Current Status field and click Submit. To specify a wildcard, use an asterisk (*).

To access a menu of options to obtain additional information about the resource, or to perform other resource operations, click on a specific resource to display the Resource Status with Options page (Figure 4-42).

Using the ISM Resource Status with Options Page from the Web Interface

To view resource status and perform other resource-related functions, use the Resource Status with Options page. To access this page, use one of the following procedures:

Select Resource Manager on the ISM main menu page (Figure 4-39), then click Submit.
Click on a resource on the Resource Status page (Figure 4-41).

The Resource Status with Options page is displayed. Figure 4-42 shows the Resource Status with Options page for an SNA resource; Figure 4-43 shows the Resource Status with Options page for an SNMP resource.

Figure 4-42: Resource Status with Options Page—SNA

Figure 4-43: Resource Status with Options Page—SNMP

You can perform the following commands from the Resource Status with Options page:

Description of Status Types Using the Web Interface

The color of the service point name of a resource on the ISM Status Summary page (Figure 4-40) or ISM Resource Status page (Figure 4-41) indicates the condition of that resource. Table 4-2 lists the color and definition of each status:

Table 4-2: ISM Resource Status and Color Definitions

Color	Status	Definition
Green	ACTIV	ISM can communicate with the resource.
Red	CONCT	Resource is not connected to VTAM.
Red	INOP	Resource failed to respond when a RUNCMD was issued, perhaps because the resource was made inactive by an operator. If a resource is in an inactive state, a System Services Control Point (SSCP)-to-PU session cannot be established. You must first activate the resource by issuing the NetView ACT command.
Yellow	PERF	The resource is active, but ISM has detected a performance-related problem for the CPU or memory utilization thresholds, or an interface configured in the resource is down.
Pink	ALERT	The resource is active, but an alert was detected through the NetView automation table for a resource managed by the resource control point.
Turquoise	INVALID	Service point is unknown to VTAM. VTAM definition does not exist.
Turquoise	INACT	An operator has de-activated the resource in VTAM.
Blue	NOMON	Resource monitoring is disabled.

Issuing Router Commands Using the Web Interface (SNA Only)

You can use the Command Interface page to connect to a router and issue commands that you would normally have to issue in a Telnet session. However, ISM does not accept some commands, such as telnet. Additionally, the commands you can issue from the Resource Command Interface page are based on your authority level, as defined in your operator profile and on the security implemented in the resource.

Commands issued from the Resource Command Interface page are written to the NetView log. The name of the operator who issues a command is also recorded. However, if the command issued requests router configuration information, all security-sensitive data is suppressed and not logged.

To issue commands to a router, complete the following steps:

Step 1 On the ISM main menu page (Figure 4-39), select Resource Manager and click Submit. The Resource Status with Options page (Figure 4-42) is displayed.

Step 2 Click on Command Interface. The Router Command Interface page (Figure 4-44) is displayed.

Figure 4-44: Router Command Interface Page

For a detailed description of the fields on this page, see the online help.

Step 3 In the Command Field, type the router command and click Submit.

Showing the System (SNMP Only)

To display the Management Information Base (MIB) variables, select Show System on the Resource Status with Options page (Figure 4-43) and click Submit. The System Status page (Figure 4-45) is displayed.

Figure 4-45: System Status Page

For a detailed description of the fields on this page, see the online help.

Displaying Protocol Status Using the Web Interface (SNA and SNMP)

To display the global and interface-specific status of any configured protocols, select Show Protocols on the Resource Status with Options page (Figure 4-42) and click Submit. The Protocols Status page (Figure 4-46) is displayed.

Figure 4-46: Protocols Status Page

For a detailed description of the fields on this page, see the online help.

Displaying Resource Variables Using the Web Interface (SNA and SNMP)

To display detailed information about a resource's variables, including current values, select Display Resource Variables on the Resource Status with Options page (Figure 4-42) and click Submit. The Resource Variables page (Figure 4-47) is displayed.

Figure 4-47: Resource Variables Page

For a detailed description of the fields on this page, see the online help.

Viewing SNA Resource Status from VTAM Using the Web Interface (SNA Only)

Complete the following tasks to view a resource as it is defined in VTAM:

Step 1 On the Resource Status page (Figure 4-41), click on the appropriate resource name. The Resource Status with Options page (Figure 4-42) is displayed.

Step 2 Click on VTAM Display. The VTAM Resource Configuration page (Figure 4-48) is displayed.

Figure 4-48: VTAM Resource Configuration Page

For a detailed description of the fields on this page, see the online help.

Viewing Archived Configurations Using the Web Interface (SNA Only)

To display a list of archived configuration files for an SNA resource, complete the following steps:

Step 1 On the Resource Status page (Figure 4-41), click on the appropriate resource name. The Resource Status with Options page (Figure 4-42) is displayed.

Step 2 Click on Configuration History. The Archived Router Configurations page (Figure 4-49) is displayed.

Figure 4-49: Archived Router Configurations Page

For a detailed description of the fields on this page, see the online help.

Step 3 To display a specific configuration, click on a value in the Key field.

Viewing Router Performance History Using the Web Interface (SNA and SNMP)

ISM measures the performance of the routers in your network using the monitoring interval and CPU and memory threshold values you set. The results are archived in the Router Performance History data set. Any ISM user can view the records archived for a specific router on the Router Performance History page. If you are an ISM administrator, you can set the record wrap counts for the data set in the ISM Resource Management setup. For more information about setting the record wrap counts, see the "Changing the Database IDs and Maximum Record Counts" section.

To view performance history records for a specific router, complete the following steps:

Step 1 On the Resource Status page (Figure 4-41), click on the appropriate router name. The Resource Status with Options page (Figure 4-42) is displayed.

Step 2 Click on Performance History. The Router Performance History page (Figure 4-50) is displayed.

Figure 4-50: Router Performance History Page

This page shows CPU utilization and memory usage statistics. Threshold values are shown at the top of the display columns. If a threshold is exceeded, the threshold is shown in yellow.

For a detailed description of the fields on this page, see the online help.

Issuing Router Show Commands Using the Web Interface (SNA Only)

ISM supports a set of Cisco IOS software show commands you can use to obtain additional information about a router. These commands are useful for monitoring and problem determination purposes.

To issue router show commands, complete the following steps:

Step 1 On the Resource Status page (Figure 4-41), click on the appropriate router name. The Resource Status with Options page (Figure 4-42) is displayed.

Step 2 Click on Show Commands Menu. The Router Show Commands page is displayed (Figure 4-51).

Figure 4-51: Router Show Commands Page

For a detailed description of the fields on this page, see the online help.

Step 3 To issue a command, click on its name. The following commands are displayed on the Router Show Commands page:

show version—Displays the configuration of the system hardware, the software version, the names and sources of configuration files, and the boot images.
show processes cpu—Displays detailed CPU utilization statistics.
show processes memory—Displays memory utilization.
show users—Displays the users currently logged in to the router and their status and locations.
show protocols—Displays the global and interface-specific status of any configured protocols. (Run the router show protocols command using Option 2 on the Resource Status with Options page.)
show tech—Displays support data.
show boot—Displays the boot Flash memory.

Displaying Interfaces Status (SNA and SNMP)

To display the status of any configured interfaces, select Interfaces Status on the Resource Status with Options page (Figure 4-43) and click Submit. The Interfaces Type page (Figure 4-52) is displayed.

Figure 4-52: Interfaces Type Page

For a detailed description of the fields on this page, see the online help.

Displaying CMCC Status (SNA Only)

To display the status of any configured CMCCs, select List CMCCs on the Resource Status with Options page (Figure 4-43) and click Submit. The CMCCs Status page (Figure 4-53) is displayed.

Figure 4-53: CMCCs Status Page

For a detailed description of the fields on this page, see the online help.

Table of Contents

Monitoring ISM Resources