cc/td/doc/product/rtrmgmt/bluelist/cwblue21
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Table of Contents

About This Guide

About This Guide

This section describes the contents, audience, organization, and conventions of the CiscoWorks Blue Maps and SNA View Workstation Installation and Administration Guide. It also points to related publications and sources of information.

Document Objectives

This guide tells you how to perform the following tasks:

For last-minute information about using the CiscoWorks Blue Maps and SNA View applications, see the Release Notes for CiscoWorks Blue Maps and SNA View Software Release 2.1.

Audience

This guide is for the network administrator or operator who installs and configures CiscoWorks Blue Maps or SNA View software. The reader should be familiar with the following topics:

Document Organization

This guide is divided into the following chapters and appendixes:

Document Conventions

This guide uses basic conventions to represent text and table information.

Product names use these conventions:

Command descriptions use these conventions:

Examples use these conventions:

This publication also uses the following conventions:


Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in the manual.

Caution Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data


Related Documentation

The CiscoWorks Blue Maps and SNA View documentation set includes the following documentation:

Online Help

CiscoWorks Blue Maps and SNA View include an online help system that allows users to access different levels of help information. The system provides overviews, related information, procedures, and glossary data for the applications and features. It contains both keyword and full-text search capabilities to enable users to search for specific text within the online help system.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value--added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


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Posted: Thu Sep 9 08:53:44 PDT 1999
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