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Table of Contents

About This Guide
Document Audience
Document Organization
Conventions
Related Documentation
Obtaining Documentation
Obtaining Technical Assistance
Obtaining Additional Publications and Information

About This Guide


This guide provides the necessary information to help you use the Cisco 7000 Series Manager, from getting started to performing the element management features it supports. Cisco 7000 Series Manager uses the Cisco Element Management Framework (Cisco EMF), which provides simplified element management of day-to-day tasks, including Fault, Configuration, Accounting, Performance, and Security (FCAPS) management. The Cisco 7000 Series Manager provides easy navigation to the FCAPS functionality, offering concentrated management for each main element at multiple object levels. The organization of this guide complements the EM's FCAPS menu structure, describing each management function by chassis, module, interface, and connection object as applicable. For object definitions, see the "Physical Objects" section.

A full list, including brief descriptions, of each chapter in this guide is available in the "Document Organization" section.

Document Audience

This user guide is a technical resource for network managers, system administrators, network analysts, and system operators, with the following qualifications:

Document Organization

The content of this guide is segmented to complement the EM's FCAPS menu structure, describing each management function by chassis, module, interface, and connection object as applicable.

This guide is organized as the following table describes.

Table 1   Document Organization

Chapter Number, Title Content

"Concepts"

Provides a basic overview of the supported routers, Cisco EMF and the EM, including basic concepts such as views and object states

"Getting Started"

Describes the typical tasks you should complete to initiate the EM

"Deploying and Discovering Objects"

Describes object deployment and discovery options available in the EM for generic and chassis objects

"Managing Devices in Your Network"

Provides general guidance to support the management of new or changing devices in the network

"Configuration"

Provides instructions and descriptive information useful when performing configuration tasks at different levels.

"Fault Management"

Describes the fault data available for chassis, module, and interface objects

"Accounting and Inventory"

Describes the inventory data available for chassis and module objects

"Performance"

Describes the available performance data and how to enable/disable historical performance data collection; as well as an overview of the Performance Manager tool

"Layer 3 QoS"

Describes how to create and configure Layer 3 Quality of Service (QoS) Committed Access Rate (CAR) policies.

"Administrative Tools"

Provides instruction on reviewing the command and system logs, as well as other applicable tools

"Alarms"

Details the traps and alarms the EM supports, and provides troubleshooting flow charts to assist you in alleviating the source problem

"EM Windows"

Provides navigational paths for each EM window described in this guide for quick reference

"SONET/SDH Conversion Chart"

Details Synchronous Optical Network (SONET) and Synchronous Digital Hierarchy (SDH) conversion information

Conventions

Conventions are presented in the following sections:

Command Conventions

The following table describes the commands conventions in this guide.

Table 2   Command Conventions

Format Description Example

Boldface font

Commands, keywords, and user entries in text

/usr/bin

Italic font

Arguments for which users supply values

CEMF_ROOT

Square brackets ([ ])

Optional keywords or arguments

[ ? ]

Braces ({ })

Alternative but required keywords

{yes | no}

Vertical bar (|)

Separator between alternative but required keywords

{yes | no}

Angle brackets (<>)

Non-printing user entries (such as passwords)

<rootpassword>

Example Conventions

The following table lists convention examples you will see in this guide.

Table 3   Example Conventions

Format Description Example

Plain screen font

Onscreen displays, examples, and scripts

C7kM

Bold screen font

User entries in examples and scripts

./cemf install

Italic screen font

User entry variables

remote-host

Square brackets ([ ])

Default responses

[tftp idle]

Document Conventions

The following table lists the document conventions within this guide.

Table 4   Document Conventions

Format Description Example

Boldface font

Menu options, button names, and names of keys on keyboards

Exit

Italic font

Directories, filenames, and titles

Cisco Element Management Framework User Guide Release 3.2

Notes and cautionary statements use the following conventions:


Note   Means reader take note. Notes contain helpful suggestions or references to materials that this manual does not contain.


Caution   Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data.

Related Documentation

While you can access all related documentation on the Cisco website, URLs which are available at the time of publication are noted in the following lists.

The following Cisco EMF documentation is available for reference:

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_quick_start09186a00 80112a2d.html

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_installation_and_conf iguration_guide_book09186a00800ffd0d.html

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_user_guide_book091 86a00800ffd02.html

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/prod_release_note09186a0080 128a9c.html

In addition to this guide, the following Cisco 7000 Series Manager documentation is available for reference:

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco web sites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Registered Cisco.com users can order the Documentation CD-ROM (product number DOC-CONDOCCD=) through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

http://www.cisco.com/en/US/partner/ordering/index.shtml

http://www.cisco.com/go/subscription

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

Cisco.com

Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com provides a broad range of features and services to help you with these tasks:

To obtain customized information and service, you can self-register on Cisco.com at this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.

We categorize Cisco TAC inquiries according to urgency:

Cisco TAC Website

You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://tools.cisco.com/RPF/register/register.do

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:

http://www.cisco.com/en/US/support/index.html

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

http://www.ciscopress.com

http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html

http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html


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Posted: Thu Jun 26 15:06:22 PDT 2003
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