Multi-media Options

• Cisco ICM 5.0: Multichannel Software Map - PDF
  An implementation map for ICM 5.0 multichannel software.

• Cisco ICM 5.0: Multichannel Software Overview - PDF
  This is a high-level document that describes how to administer and deploy the ICM 5.0 Multichannel Software.

• Cisco ICM 5.0: Multichannel Software Implementation Map - Zipped HTML
  A map detailing ICM 5.0 Multichannel Software implementation and offering helpful tips.

• Cisco ICM 5.0: Multichannel Software Overview - Zipped HTML
  This is a high-level document that describes how to administer and deploy the ICM 5.0 Multichannel Software.

• Cisco Web Collaboration Option

• Cisco E-Mail Manager Option (formerly Cisco E-Mail Manager)