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About This Guide

About This Guide

This guide demonstrates how to configure and test the Cisco DNS/DHCP Manager (CDDM) software included on the Cisco Server Suite October 1996 CD-ROM via a series of exercises. Each chapter of this guide presents one exercise which Cisco encourages you to complete:

Audience

This guide is for network managers who have installed the Cisco DNS/DHCP Manager, Cisco Server Suite 1000, or Domain Name Manager (DNM) Browser.

Prerequisites

Do the following before performing the procedures in this guide:

Important Considerations

It is recommended that you use this guide in a linear, front-to-back fashion; the procedures are designed to support this flow. If you choose to execute these procedures individually or in an order other than that specified, bear in mind that the success of many procedures depends on your completion of the prerequisite procedures.

This guide does not explain the basic concepts of DNS and DHCP. It is assumed that you have a working knowledge of DNS and understand basic DNS terminology and understand how to use DHCP and BootP to configure clients. For detailed information on DNS, please refer to the book DNS and BIND by Paul Albitz and Cricket Liu, published by O'Reilly and Associates. For detailed information on DHCP, please refer to the RFCs listed in the Cisco DNS/DHCP Manager Administrator's Guide.

This guide leads you through configuring the most commonly used CDDM features. If you are using the test environment provided with the CDDM, you will be setting up a domain called yoyodyne.com and, within that domain, a host called ns1.yoyodyne.com. This host will be the advertised name server and will be configured to run all components of the Cisco DNS/DHCP Manager, including the Domain Name Manager (DNM) server, DNS server, DHCP/BootP server, and the DNM Browser.

Configuring DNS as described in this guide is valid and can be tested, provided that the host you configure has access to the root name servers and you only attempt to resolve the names you configure using these procedures.

You will also use the ns1.yoyodyne.com node as the DHCP/BootP server. The addresses used in the test environment are from the 10.1.1.0 subnet. Setting up and testing the test environment only works if all hosts used in the test are on the 10.1.1.0 subnet.

If you cannot set up an entire test network, you will need to convert the names and addresses used in the procedures in this guide to actual names and addresses in your local network. To help you perform this conversion, the worksheet on the following page contains specific details of the example configuration. You can substitute the appropriate values from your local network and write them on the worksheet for reference while you are performing the procedures.

Quick Start Worksheet

Service Parameter Exercise Value Your Network Value
DNS Domain yoyodyne.com
Nameserver ns1.yoyodyne.com
DNM User Account admin
DNM User Password admin
Nameserver IP Address 10.1.1.1
Host Name host1.yoyodyne.com
Host IP Address 10.1.1.2
Reverse domain 1.1.10.in-addr.arpa
Zone File db.yoyodyne
Reverse Zone File db.yoyodyne-net
DHCP/BootP DHCP DNS Server (ds tag) 10.1.1.1
IP Address Pool (ip tag) 10.1.1.10-15
DHCP Gateway Address (gw tag) 10.1.1.254
DHCP Subnet Mask (sm tag) 255.255.255.0
DHCP static IP address (ip tag) 10.1.1.16
BootP static IP address (ip tag) 10.1.1.17
Hardware type (ht tag) 1
DNM-SERVER-ADDRESS 127.0.0.1
DNM-SERVER-USERNAME admin
DNM-SERVER-PASSWORD admin
DYNAMIC DOMAIN NAME dynamic.yoyodyne.com
AUTHORITATIVE NAME SERVER ns1.yoyodyne.com
RESPONSIBLE PERSON sysadmin@yoyodyne.com

Document Conventions

This guide uses the following conventions:

For example, the key combination ^ D means hold down the Control key while you press the D key.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Note Means reader take note. Notes contain helpful suggestions or references to material not in this manual.

Getting Help

You can obtain help by reviewing specific sections in this guide, viewing or printing the online documentation, viewing electronic support information, or contacting Technical Support.

Viewing and Printing Online Documentation

The Cisco Server Suite CD-ROM includes online documentation in HTML, PDF, and PostScript formats in the following directories:

mount_point/unix/doc/html mount_point/unix/doc/pdf mount_point/unix/doc/ps

where mount_point is the CD-ROM mount point.

During installation, the HTML and PDF files are copied to the following directories on your hard disk:

install_dir/MultiNet/doc/html install_dir/MultiNet/doc/pdf

To preserve hard disk space, the PostScript files are not installed automatically.

HTML Format

To view the HTML version of the online documentation on the Cisco Server Suite CD-ROM, start your web browser and open the following file:

mount_point/unix/doc/html/index.htm

where mount_point is the CD-ROM mount point.

After you have installed the CDDM or Cisco Server Suite 1000, you can access the HTML documentation by opening the file install_dir/MultiNet/doc/html/index.htm, where install_dir is the directory in which you installed the CDDM or CSS1000 software.

The Cisco Server Suite CD-ROM includes the Netscape Navigator web browser. Once you have installed the software, you can start Netscape with the command:

install_dir/MultiNet/bin/netscape

where install_dir is the directory in which you installed the CDDM software.

PDF Format

To view the PDF version of the online documentation on the Cisco Server Suite CD-ROM, start Adobe PDF Reader, and open the following files in the mount_point/unix/doc/pdf directory:

adguide.pdf concepts.pdf instalgd.pdf qstart.pdf relnotes.pdf

After you have installed the CDDM or Cisco Server Suite 1000, you can access these PDF files in the install_dir/MultiNet/doc/pdf directory, where install_dir is the directory in which you installed the CDDM or CSS1000 software.

PostScript Format

To print the PostScript version of the documentation included on the Cisco Server Suite CD-ROM, print the following files in the mount_point/unix/doc/ps directory:

adguide.ps concepts.ps instalgd.ps qstart.ps relnotes.ps

Cisco Connection Documentation

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Viewing Electronic Support Information

Many technical questions can be answered by Cisco's electronic information services. Cisco recommends using these services before calling Technical Support.

The electronic information services are:

To subscribe to info-multinet@cisco.com, send a message to info-multinet-request@cisco.com with the word subscribe as the only word of the message body text.

Contacting Technical Support

Cisco provides technical support only for registered technical contacts with a current support agreement at each customer site. If you purchased the CDDM or Cisco Server Suite 1000 from an authorized Cisco distributor or partner, technical support is available directly from them.

If your site does not have a current support agreement, you may call Cisco's Technical Support department for a per-call fee. Please have a major credit card number handy when making this call. For customers in the warranty period, 90 days from the date of purchase, there is no charge for this call.

You can contact Technical Support as follows:

For many questions, electronic mail is the preferred communication tool. Technical support via electronic mail is available to qualified contacts with a current support agreement. Send electronic mail to:
tgv-support@cisco.com
Electronic mail is answered on weekdays between 6 A.M. and 5 P.M. United States Pacific Time.
When sending electronic mail, include the following information in your message:
Information about you:
Your name
Company
Telephone
Fax
Email address
Information about your host configuration:
Brand and model
OS (Solaris, HP/UX, or AIX)
Attach any files that you think may be relevant, such as log files, and any error messages.
Including this information helps Technical Support process and track your electronic support request.

  • Calling Technical Support

You can call any of the following numbers for support between 6 A.M. and 5 P.M. United States Pacific Time:
(800) 553-6387 (553-nets)
(408) 526-7209
When you call Cisco, you will be connected to a Cisco Technical Support Call Coordinator. Briefly describe your problem. Technical Support will return your call; please do not ask to be put on hold.
Before calling:

  • Verify that your support agreement is current.

  • Gather the information about you and your host configuration (see the previous table).

  • Send comments about the documentation to tgv-doc@cisco.com.

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