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About This Guide

About This Guide

This guide demonstrates how to install, configure, and test the Cisco DNS/DHCP Manager (CDDM) and Cisco Server Suite 1000 (CSS1000) on Windows NT, Sun Solaris, HP-UX, and IBM AIX systems.

Getting Started with Cisco DNS/DHCP Manager 1.1(2) is organized as follows:

Audience

This guide is for network managers who need to install and gain an immediate understanding of CDDM, the CSS1000, and the DNM Browser.

This guide does not supply comprehensive information about DNS and DHCP concepts. We assume that you have a working knowledge of DNS and understand basic DNS terminology and understand how to use DHCP and BootP to configure clients. For detailed information on DNS, please refer to DNS and BIND by Paul Albitz and Cricket Liu, published by O'Reilly and Associates. For detailed information on DHCP, please refer to the Cisco DNS/DHCP Manager Administrator's Guide.

About the Exercises

We recommend that you use this guide in a linear, front-to-back fashion; the procedures are designed to support this flow. If you choose to execute these procedures individually or in an order other than that specified, bear in mind that the success of many procedures depends on your completion of the prerequisite procedures.

Do the following before performing the procedures in this guide:

This guide leads you through configuring the most commonly used CDDM features. If you are using the test environment provided with the CDDM, you will be setting up a domain called yoyodyne.com and, within that domain, a host called ns1.yoyodyne.com. This host will be the advertised name server and will be configured to run all components of the Cisco DNS/DHCP Manager, including the Domain Name Manager (DNM) server, DNS server, DHCP/BootP server, and the DNM Browser.

Configuring DNS as described in this guide is valid and can be tested, provided that the host you configure has access to the root name servers and you only attempt to resolve the names you configure using these procedures.

You will also use the ns1.yoyodyne.com node as the DHCP/BootP server. The addresses used in the test environment are from the 10.1.1.0 subnet. Setting up and testing the test environment only works if all hosts used in the test are on the 10.1.1.0 subnet.

If you cannot set up an entire test network, you will need to convert the names and addresses used in the procedures in this guide to actual names and addresses in your local network. To help you perform this conversion, the worksheet on the following page contains specific details of the example configuration. You can substitute the appropriate values from your local network and write them on the worksheet for reference while you are performing the procedures.

Quick Start Worksheet

Service Parameter Exercise Value Your Network Value
DNS Domain yoyodyne.com
Nameserver ns1.yoyodyne.com
DNM User Account admin
DNM User Password admin
Nameserver IP Address 10.1.1.1
Host Name host1.yoyodyne.com
host IP Address 10.1.1.2
reverse domain 1.1.10.in-addr.arpa
Zone File db.yoyodyne
Reverse Zone File db.yoyodyne-net
DHCP/BootP DHCP DNS Server (ds tag) 10.1.1.1
IP Address Pool (ip tag) 10.1.1.10-15
DHCP Gateway Address (gw tag) 10.1.1.254
DHCP Subnet Mask (sm tag) 255.255.255.0
DHCP static IP address (ip tag) 10.1.1.16
BootP static IP address (ip tag) 10.1.1.17
Hardware type (ht tag) 1
DNM-SERVER-ADDRESS 127.0.0.1
DNM-SERVER-USERNAME admin
DNM-SERVER-PASSWORD admin
DYNAMIC DOMAIN NAME dynamic.yoyodyne.com
AUTHORITATIVE NAME SERVER ns1.yoyodyne.com
RESPONSIBLE PERSON sysadmin@yoyodyne.com

Document Conventions

This guide uses the following conventions:

For example, the key combination ^ D means hold down the Control key while you press the D key.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.

Getting Help

You can obtain help by reviewing specific sections in this guide, viewing or printing the online documentation, viewing electronic support information, or contacting Technical Support.

Viewing and Printing Online Documentation

The CDDM CD-ROM includes online documentation in HTML and PDF formats, in the following directories:

where mount_point is the CD-ROM mount point.

where cd_drive is the CD-ROM drive letter.

During installation, the HTML and PDF (optional) files are copied to the following directories on your hard disk. On Windows systems:

where install_dir is the directory in which you installed the CDDM or CSS1000 software.

On Solaris, HP-UX, and AIX systems:

where install_dir is the directory in which you installed the CDDM or CSS1000 software.

The HTML files are installed by default when you install CDDM or CSS1000, as they are used in the on-line help systems for those products. To preserve hard disk space, the PDF files are not installed automatically.

HTML Format

To view the HTML version of the online documentation on the CDDM CD-ROM, start your web browser and open the following file:

where mount_point is the CD-ROM mount point.

where cd_drive is the CD-ROM drive letter.

After you have installed the CDDM or Cisco Server Suite 1000, you can access the HTML documentation by opening the file install_dir\html\index.htm on Windows platforms and install_dir/CSCOcddm/doc/html/index.htm on UNIX platforms.

The CDDM CD-ROM includes the Netscape Navigator web browser. If you installed this browser at installation time, you can start Netscape as follows.

On UNIX hosts, issue this command:

install_dir/CSCOcddm/bin/netscape

where install_dir is the directory in which you installed the CDDM or CSS1000 software.

On Windows hosts, choose Netscape in the Programs section of the Start menu.

PDF Format

To view the PDF version of the online documentation on the CDDM CD-ROM, start your Adobe Acrobat Reader and navigate to the following directory:

where mount_point is the CD-ROM mount point.

where cd_drive is the CD-ROM drive letter.

Then open the following files:

After you have installed the CDDM or Cisco Server Suite 1000, you can access the PDF files in the following directories:

where install_dir is the directory in which you installed the CDDM or CSS1000 software.


Note The CDDM CD-ROM includes a copy of the Adobe Acrobat Reader. Consult the contrib directory under the top-level product directory for this software.

Cisco Connection Documentation

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Viewing Electronic Product Information

For general product information about Cisco DNS/DHCP Manager and Cisco Server Suite 1000, consult the following URL on the Cisco World Wide Web server:

http://www.cisco.com/dnsdhcp

Contacting Technical Support

Cisco Systems Technical Assistance Center (TAC) provides customer service and technical support 24 hours a day, 7 days a week. Support is available only for registered technical contacts with a current support agreement at each customer site. If you purchased the Cisco DNS/DHCP Manager from an authorized Cisco distributor or partner, technical support is available directly from them.

If your site does not have a current support agreement, you may call the TAC for a per-call fee. Please have a major credit card number handy when making this call. For customers in the warranty period, 90 days from the date of purchase, there is no charge for this call.

You can contact the TAC as follows:

For many questions, electronic mail is the preferred communication tool. Technical support via electronic mail is available to qualified contacts with a current support agreement. Send electronic mail to:
tac@cisco.com
When sending electronic mail, include the following information in your message:
Information about you:
Your name
Company
Telephone
Fax
Email address
Information about your software:
Product serial number, if any
Maintenance contract number
Software version level
Software configuration
Information about your host configuration:
Brand and model
OS (e.g., Solaris, HP/UX, AIX, Windows NT, Windows 95)
Attach any files that you think may be relevant, such as log files, and any error messages. Including this information helps the Technical Assistance Center process and track your electronic support request.

  • Telephone Call

You can call the TAC directly at one of the following telephone numbers:
(800) 553-2447
(408) 526-7208
When you call the TAC, have available the information requested in the previous table.

Submitting Documentation Comments

Send comments about the documentation to doc-ga@cisco.com.

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