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Release Notes for ViewRunner for Windows Release 3.1.0

Release Notes for ViewRunner for Windows Release 3.1.0

June 8, 2000

These release notes describe the features and caveats for the ViewRunner for Windows Release 3.1.0, which incorporates the features and caveats from Release 3.0.0.

Contents

These release notes describe the following topics:

Software Compatibility Matrix

ViewRunner for Windows Release 3.1.0 is the craft interface for the Cisco 6100/6130 with NI-1 system Release 3.1.0 (SF-6100-3.1.0). It can be downloaded from Cisco Connection Online (CCO).

Table 1 summarizes the compatibility among Cisco 6100 Series system and ViewRunner for Windows software releases.


Table 1: ViewRunner for Windows and Cisco 6100/6130 with NI-1 System Release Compatibility
ViewRunner for Windows Release Cisco 6100/6130 with NI-1 System Release1,2
3.1.0 3.0.0 2.4.2 2.4.1 2.4.0 2.3.x 2.2.1/
2.2.5
2.2.0

3.1.0

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

3.0.0

Yes3

Yes

Yes

Yes

Yes

Yes

Yes

Yes

2.4.1

No

No

Yes

Yes

Yes

No

No

No

2.4.0

No

No

No

No

Yes

No

No

No

2.3.5

No

No

No

No

No

Yes3

Yes

Yes

2.3.0

No

No

No

No

No

No

Yes3

Yes

2.2.1

No

No

No

No

No

No

Yes

Yes

2.2.0

No

No

No

No

No

No

No

Yes

1The Cisco 6130 chassis feature support is present in Release 2.4.0 or later.
2Systems with a Cisco 6100 installed must connect to the network through a POTS splitter. Therefore, a Cisco 6100 cannot support a Direct Connect without a POTS splitter configuration.
3The most recent FCM file may be required. ViewRunner will detect and display a warning if a newer FCM is required.


Note Cisco recommends upgrading the ViewRunner management software as new releases become available.


Note You can find the hardware compatibility matrixes in the Release Notes for the Cisco 6100/6130 with NI-1 System Release 3.1.0 at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/relnotes/78103052.htm

New Features

This section describes the new features for the following releases:

New Features in Release 3.1.0

There are no new features in this release. This release consists of resolving open caveats. For more information on these caveats, see the "Resolved Caveats" section.


Note For a description of Cisco 6100/6130 with NI-1 system features, refer to the Release Notes for the Cisco 6100/6130 with NI-1 System Release 3.1.0.

New Features in Release 3.0.0

The following items are new features for Release 3.0.0. For feature details, refer to the Release Notes for ViewRunner for Windows Release 3.0.0, which are located on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/vrmgtsw/vr4w/rel30/vr4wrn30.htm

ViewRunner Enhancements

The following items are enhancements in ViewRunner for Windows Release 3.1.0:

This applies for to installation of ViewRunner for Windows Release 3.1.0 over any previous release. To automate transfer of configuration information from a previously installed version of ViewRunner, a new utility, inimerge, is added. In particular, during installation, the viewrunner.ini file information from previous installations is merged into the new viewrunner.ini file. The detail of this utility is given here.
During ViewRunner for Windows Release 3.1.0 installation, inimerge.exe is installed in the same directory as that of the ViewRunner for Windows Release 3.1.0 executable file. This utility copies the relevant portions of old viewrunner.ini files. As of Release 3.0.0, the system stores subscriber default information in a separate file (subscriberdefaults.ini). This information is not updated in viewrunner.ini file, as in versions prior to Release 3.0.0. Note that old subscriber information is not used in the releases after 3.0.0
During software upgrade from releases prior to Release 3.0.0, the following parameters are propagated to individual subscriber properties. In previous releases, these parameters were system wide.

Important Notes

The following information pertains to ViewRunner for Windows, Release 3.1.0 and Release 3.0.0:

Viewrunner.ini File

ViewRunner for Windows now uses a default values file, the viewrunner.ini file. This file resides in the system software folder after installation. When upgrading from Release 3.0.0 to a later release, you must merge the values from the previous viewrunner.ini file into the new viewrunner.ini file. You can find this procedure in the ViewRunner for Windows Installation and Administration Guide and in the Quick Start for ViewRunner for Windows Release 3.0.0.

Color Depth

The minimum color depth for system monitors is now 16 bit. This number may vary on some machines. If you set your monitor color setting to 16 bit, this will ensure an accurate color display in ViewRunner.

ViewRunner for Windows Release 3.0.0 still displays clearly at a color depth of 256, but some modules appear magenta instead of the standard bright green.

Software Patches

You may need to download some system DLL files before installing ViewRunner for Windows Release 3.0.0 onto a Windows 95 operating system. Additional information concerning Windows NT dual-homed systems and remote TFTP servers is also listed in this section.

    "Unable to Load OCX:MSCOMCT2.OCX. See DDTS CSCdm19617." When you click OK the program fails to load.
If you see this error message, the system DLL files that OCX: MSCOMCT2.OCX depends on are not current.
Update the core OS COM files by installing the Distributed COM (DCOM) libraries.

If the TFTP daemon is not configured with the "s" on the VR4W remote TFTP path, enter the absolute path that points to the location of the image files, such as, "/TFTPboot."

Open Caveats

The caveats listed in Table 2 are open as of Release 3.1.0.


Table 2:
Open Caveats as of Release 3.1.0
Caveat Number Description

CSCdk71996

On the Subtend Host Module Properties dialog box and the Subtend Host Servicing dialog box, the OK and Apply buttons should be in the same state, ghosted or active. They are not.

Impact: You can click Apply when no change has occurred.

Workaround: Do not click Apply until you make a change. This is a cosmetic problem, and does not impede functionality.

CSCdm05113

There is no indication that CPE Sign detection is disabled if the CPE sign equals zero.

Impact: User cannot determine that CPE detection is disabled other than zero.

Workaround: Use the value of 0 to indicate that the CPE is disabled.

CSCdr31977

When adding a route entry that was deleted, a duplicate entry error is displayed.

Impact: Delete a route entry from the routing table dialog box. Add the same entry back to the routing table. The duplicate entry error is displayed.

Workaround: After deleting the route entry, close the routing table dialog box. Open it again to add the same route entry.

CSCdr32685

Unnecessary error window appears after locking network interface board and port. Similar for SHM board and port.

Impact: When locking the NI-1 or the STM module, the confirmation dialog box is displayed.

Workaround: Click Yes in the confirmation dialog box.

CSCdr32755

Circuit ID of the Subscriber is not displayed correctly in the LIM Port configuration dialog box.

Impact: In DOH mode, the Circuit ID field in the LIM port configuration dialog box displays as unsupported even when the circuit ID for the subscriber has been assigned.

Workaround: The circuit ID can be known from the Subscriber Properties dialog box or the View All Subscribers dialog box.

CSCdr33692

PVC value or sub ID are not updated in All PVCs window in the Performance Management dialog box.

Impact: Go to PVC tab in the Performance Management dialog box. Click on the LSON support given for the subscribers. Edit the subscriber ID in the Subscriber Properties dialog box. Close the Subscriber Properties dialog box by clicking OK. The old subscriber ID still is displayed in the Performance Management dialog box.

Workaround: If subscriber ID or PVC parameters are changed, close and reopen the Performance Management dialog box.

CSCdr34769

An error message is displayed while adding a deleted Subscriber ID in the Subtend Host Module Configuration dialog box.

Impact: Delete a Locked Subscriber from the Subtend Host Module Configuration dialog box, add a subscriber with the same ID, Error message is displayed.

Workaround: After deleting the subscriber, close and reopen the Subtend Host Module Configuration dialog box to add the same subscriber.

CSCdr35280

Reed-Solomon coding defaults to Short Interleave instead of Long Interleave (CAP) in the CAP Subscriber Configuration dialog box.

Impact: When a new subscriber is added to the CAP module, Reed-Solomon coding defaults to short interleave.

Workaround: Before adding the subscriber, check Reed-Solomon coding.

CSCdr35282

The Usage state of the Ports for Flex cards are unknown for the first time; the Port status dialog box is opened.

Impact: When the port status tab of the flex module properties dialog box is opened, usage status is not displayed. Subsequently when the user comes back to the same tab in the properties dialog box, usage state is displayed as enabled.

Workaround: Same dialog has the training status of the port. If the port is trained or if the port is training, the usage state of the port is "Busy". If the port is not trained, the usage state of the port is "Idle".

CSCdr35290

Changing the line code from DMT-2 to CAP and clicking Apply does not change the Max Upstream and Downstream rates to that of CAP rates in the Module Configuration dialog box. This is true for both the preprovisioned card as well as the physical card present in the slot.

Impact: Even after the line code of the flexi module is changed from DMT-2 to CAP, maximum allowed line rates of DMT2 is displayed.

Workaround: After changing the linecode, close and reopen the module properties dialogbox and the correct line rates are displayed.

CSCdr35292

The View All Subscribers dialog box shows Margin Config for SDSL subscribers.

Impact: When there are SDSL subscribers and view all subscribers dialog box is opened, the margin configuration for SDSL subscribers is also displayed.

Workaround: None, ignore the margin configuration for SDSL subscribers.

CSCdr38880

Fast Train is not applicable for Flexi DMT subscribers.

Impact: This error will be reported when the training mode for a subscriber is configured as Fast Train and the configuration is stored and restored using ViewRunner for HP OpenView.

Workaround: Always configure training mode for DMT2 subscribers as Standard.

CSCdr38885

Software download does not end on timeout during TFTP of images.

Impact: During TFTP of images to the node in software download, if TFTP timeout occurs, Software Download is not ended.

Workaround: From the task manager window, end the ViewRunner process. Check the network connection between the PC and the node, restart ViewRunner, and continue the software download.

CSCdr40471

Minor alarm asserted for network interface module when a configuration that is saved using ViewRunner for Windows Release 2.4.0 is restored using ViewRunner for Windows Release 3.1.0

Impact: If the node has a DS3 NI-1 module, ViewRunner for Windows Release 2.4.0 is used to save the configuration. If this configuration is restored on the node using ViewRunner for Windows Release 3.1.0, a minor alarm is asserted.

Workaround: Save configurations using View Runner for Windows Release 3.1.0 or Release 3.0.0.

CSCdr41408

The circuit ID field is not getting updated in the Port Configuration dialog box for the LIM module in a DOH machine alone after adding a value in the circuit ID field in a sub dialog box and closing it.

Impact: When adding a subscriber to the LIM port and assigning a circuit ID for the subscriber, circuit ID field still displays "Unsupported".

Workaround: The subscriber property dialog box has the circuit ID field which displays the correct value. From the LIM port configuration dialog subscriber property dialog can be invoked by left clicking the edit subscribers button.

CSCdr42236

Maintenance state is still enabled after port state changed from locked state to unlocked state for the active connection.

Impact: Minimal. The display is misleading

Workaround: None.

CSCdr43033

Selection of any one of the system-wide ATU-C settings fields in the 6100 properties dialog box is not disappearing after selecting the checkbox, clicking Apply and clicking Cancel for the confirmation dialog box.

Impact: Selection of any one of the system-wide ATU-C settings fields in the 6100 properties dialog box is not disappearing after selecting the checkbox, clicking Apply, and clicking Cancel for the confirmation dialog

Workaround: Close and reopen the dialog box.

CSCdr43061

While giving a wrong value in the Connection Timeout field in the Subscriber Properties dialog box, SNMP error HostSubscriberSetTimerData is displayed in the ViewRunner Log window.

Impact: Gives the wrong value in Connection Timeout field in subscriber properties dialog box.

Workaround: Enter values in the range 1 to 240.

CSCne02120

An SC timeout (similar to the TFTP timeout) is needed to handle situations where ViewRunner Software Download or Restore is waiting for the SC to return from reset.

Impact: If the SC never comes back after the SC reset or after Clear NVRAM, the Software Download or Restore wizard waits forever.

Workaround: Quit ViewRunner and restart.

CSCne02330

This procedure recreates the pool property modem port assignment problem:

    1. Open the Pool Properties dialog box.

    2. Assign a modem port to a pool.

    3. Click Apply.

    4. Remove the same modem port that you just assigned.

    5. Assign a modem port to a pool.

    6. Click Apply.

    7. Remove the same modem port that you just assigned from the pool.

    8. Click Apply.

    9. Assign the same modem port back to the same pool.

    10. Click Apply.

After clicking Apply the second time, the modem port is not assigned to the pool. Line port assignments appear to work properly.

Impact: Clicking Apply on the Pool Properties dialog box in a sequence fails to assign the modem port to a specified pool.

Workaround: Exit the Pool Properties dialog box and open it again.

CSCne02378

The View Subscriber PVC dialog box does not display the in-band management channel (IMC) PVC.

Impact: You may not realize that the reason you cannot configure a network side VCC is because it is being used by the IMC.

Workaround: Note that you cannot use the IMC VPI/VCI combination on network side VCCs.

Resolved Caveats

The caveats listed in Table 3 are resolved in Release 3.1.0.


Table 3:
Resolved Caveats in Release 3.1.0
Caveat Number Description

CSCdk90128

The software download process fails during the restore phase. The node does not answer pings. The node and ViewRunner do not communicate.

CSCdp83916

The Software Version field on the Network Interface Module Property dialog box, Configuration tab displays "Unknown."

CSCdr02429

Provisioned rate changes following a node upgrade.

CSCdr17280

SDSL slot error displays after SDSL chassis configuration.

CSCdr21032

The 6100 Performance dialog box only displays pool A on a DOH system.

CSCdr21339

Upgrading node from Release 2.2.1 to Release 3.0.0 locks the NI-1 module.

CSCdr25748

When upgrading from Cisco 6100 Release 2.4.0 to Release 3.0.0, inband information is lost.

CSCdr25761

Auto increments inband VCI if VPI equals zero.

CSCdr25798

Subscriber rates change after a Cisco 6100 upgrade.

CSCdr26301

Incorrect restoring of line rates for 2xDMT.

CSCdr30035

Upgrade waits for 15 minutes before SNMP time out.

CSCdr30084

Cannot restore flexi (DMT) NSS on flexi (CAP) system.

CSCdr31888

System crashes while clicking LSON in sub ID of PM window.

CSCdr32109

Some NSS cannot be restored through remote TFTP server.

CSCdr33688

When a Cisco 6100 with Release 3.0.0 posts a Fan Alarm, the user cannot silence this alarm by deselecting "Fan Tray Present".

CSCdr37045

Ports are in locked state for the ATU-C module after DOH to Direct Connect migration.

CSCdr37057

The .NSS file that was saved in ViewRunner for Windows does not get restored in ViewRunner for HP OpenView when SDSL subscribers are provisioned in the system.

CSCdr42113

PSD Transmit power numbers are incorrect.

Related Documentation

The following sections list the CO and customer premises equipment (CPE) publications that relate to the Cisco DSL product family.

CO Publications

A complete list of all released Cisco 6100 Series system with NI-1 related documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/index.htm.

The following ViewRunner management software is used to provision and manage the Cisco 6100 Series system with NI-1. A complete list of all released ViewRunner documentation is available on the Word Wide Web.

CPE Publications

The Cisco CPE, also known as the Cisco 600 Series, is part of the Cisco end-to-end DSL product family. CPE comprises modems and routers at the customer site primarily used by home office and corporate LAN personnel. Most CPE uses the Cisco Broadband Operating System (CBOS) as its operating system. CBOS provides a comprehensive command set and web interface that allow you to configure your Cisco CPE modem or router.

A complete list of all released Cisco 600 Series documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c600s/index.htm.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.

This document is to be used in conjunction with the Related Documentation publication.

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Posted: Thu Jun 1 12:45:30 PDT 2000
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