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Table of Contents

Release Notes for ViewRunner for Windows Release 3.0.0

Release Notes for ViewRunner for Windows Release 3.0.0

February 22, 2000

These release notes discuss features for the ViewRunner for Windows Release 3.0.0.

For more detailed information about the features in these release notes, refer to the "Related Documentation" section. Information about electronic documentation can be found in the "Obtaining Documentation" section and in the "Obtaining Technical Assistance" section.

Contents

These release notes describe the following topics:

Software Compatibility Matrix

Table 1 summarizes the compatibility among Cisco 6100 Series system and ViewRunner for Windows software releases.


Table 1: ViewRunner for Windows and Cisco 6100 Series System Release Compatibility
Cisco 6100 Series System Release1,2
3.0.0 2.4.1 2.4.0 2.3.x 2.2.1/2.2.5 2.2.0
ViewRunner for Windows Release

3.0.0

Yes

Yes

Yes

Yes

Yes

Yes

2.4.1

No

Yes

Yes

No

No

No

2.4.0

No

No

Yes

No

No

No

2.3.5

No

No

No

Yes3

Yes

Yes

2.3.0

No

No

No

No

Yes3

Yes

2.2.1

No

No

No

No

Yes

Yes

2.2.0

No

No

No

No

No

Yes

1The Cisco 6130 chassis feature support is present in Release 2.4.0 or later.
2Systems with a Cisco 6100 installed must connect to the network through a POTS splitter. Therefore, a Cisco 6100 cannot support a Direct Connect without a POTS splitter configuration.
3The most recent FCM file may be required. ViewRunner will detect and display a warning if a newer FCM is required.

New Features for Release 3.0.0

Access the following links at the Cisco Online website to review ViewRunner for Windows features from Releases 2.3.5 and 2.4.0.

http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/vrmgtsw/vr4w/rel235/vr4wrn.htm
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/vrmgtsw/vr4w/rel240/vr4wrn.htm

The following sections outline the new features for ViewRunner for Windows Release 3.0.0.

New Feature Support

Table 2 describes ViewRunner for Windows new feature support for CAP ATU-C, DMT-2 ATU-C, STU-C, and flexi ATU-C modules. You can find information on ViewRunner line rate support for the different modules in the tables in the "CAP ATU-C and Flexi ATU-C (CAP Line Code) Baud Rates" section.


Table 2: CAP ATU-C, DMT-2 ATU-C, STU-C, and Flexi ATU-C Modules New Feature Support
Module Type New Feature Supported Description

CAP ATU-C1, STU-C,
DMT-2 ATU-C, flexi ATU-C

Module Type Determination

ViewRunner determines the type of ATU-C module installed in a Cisco 6100 and displays the correct module bitmap for each module.

CAP ATU-C, DMT-2 ATU-C, flexi ATU-C

Line Code Determination

ViewRunner determines the current line code of each ATU-C module that is installed in a Cisco 6100 and displays the correct line code in the Module Configuration dialog box.

CAP ATU-C, flexi ATU-C

RS2 Coding

You can configure RS error coding for each subscriber.

You can only configure RS for the 136 kilobaud in the downstream direction of the CAP ATU-C or flexi ATU-C (CAP Line Coding). ViewRunner does not support the upstream RS coding for these baud rates.

RS Coding for CAP ATU-C and flexi ATU-C applies to ViewRunner Release 3.0.0 in the following ways:

  • CAP ATU-C RS is always disabled for upstream.

  • RS can be selected for Short or Long interleaved destination depth. Short is for time-sensitive traffic and Long is for time-insensitive traffic.

  • RS can only be disabled in 136 kilobaud downstream. For all other baud rates, RS is always on in downstream with Long interleaved as the default.

CAP ATU-C, STU-C,
DMT-2 ATU-C, flexi ATU-C

Reset ATM Uplink Subscriber Side Statistics

You can click the Reset Counters button on the Performance Management dialog box to reset the ATM uplink performance monitoring data counters. All ATM PM displayed statistics reset to zero. The counters in the node do not reset.

ViewRunner retains the values of the counters in cache.

DMT-2 ATU-C, flexi ATU-C

Fast Train Training Mode

You can set the training mode on the DMT-2 Subscriber Properties dialog box. This feature supports provisioning the modem port parameter to Fast Train, which allows training to occur more rapidly than the default setting of Standard Train.

Both the near- and far-end modems must be compatible for successful use of the Fast Train feature.

DMT-2 ATU-C, flexi ATU-C

Fast/Interleaved Data Path (PVC3 path latency)

You can set an Interleaved or Fast data path from the Service Provisioning dialog box. Interleaved is the default.


Note Fast path does not exist for G.lite rates.

Interleave delays:

  • G.lite not applicable

    • 0, 250, 500, 1ms, 2ms, 4ms, 8ms, 16ms, 32ms, 64ms.

  • G.lite disabled

    • 0, 250, 500, 1ms, 2ms, 4ms, 8ms, 16ms, 32ms, 64ms.

  • G.lite enabled

    • 250, 500, 1ms, 2ms, 4ms, 8ms, 16ms, 32ms, 64ms.

The data path setting is a form of error correction similar to redundancy bytes, RS coding, and trellis coding. (See Table 6 for more information.)

CAP ATU-C, flexi ATU-C

Short/Long Interleaved Data Path

The CAP ATU-C module allows you to select the Short or Long interleaved data path from the Subscriber Properties dialog box. Different depths exist for the CAP ATU-C module than for the other modules in this Release. These different depths require that you set the buffer size to Short or Long.

CAP ATU-C, DMT-2 ATU-C, flexi ATU-C

ATU-R Power Setting

To avoid cross-talk, you can set the power level of the ATU-R for each modem port. The ATU-R is the remote, or far-end modem.

You have the choice of either allowing the far-end modem to match the power setting of the near-end (ATU-C) modem, or to set the power differently for near- and far-end.

CAP ATU-C, STU-C,
DMT-2 ATU-C, flexi ATU-C

Performance Management

Retrieve performance management statistics using the ATM tab on the Performance Management dialog box. The ATM uplink performance monitoring data includes combined CLI0 and CLI1.

Two new tabs now exist on the Performance Management dialog box.

  • The top level tab, Cell Count, presents the ATM and PVC tabs. Clicking the ATM tab opens the ATM Statistics dialog box.

  • The PVC tab displays the list of PVCs. You can select a set of PVCs to monitor their performance data. The PVC tab has Reset and Refresh counter buttons that are similar to the ATM PM data.

CAP ATU-C, STU-C,
DMT-2 ATU-C, flexi ATU-C

Performance Management (Retrieve ATM Uplink PM Statistics)

The refreshed counters display the count since they were last reset in the ATM Statistics dialog box as follows:

  • OC-3

    • Receive (Rx) cell count

    • Transmit (Tx) cell count

    • Header control errors

    • Section bit interleave parity

    • Line far end block error

    • Line bit interleave parity

    • Path far end block error

    • Path bit interleave parity

  • DS3

    • Receive cell count

    • Transmit cell count

    • header control errors

    • Section bit interleave parity

    • PLCP far end block error

    • PLCP frame error

    • DS3 frame error

    • DS3 parity error

    • DS3 far end block error

    • Bipolar violations

Flexi ATU-C

Performance Monitoring

ViewRunner has the capability to display performance counters on demand.

1Carrierless amplitude and phase modulation Enhanced Protection
2RS = Reed-Solomon
3PVC = Permanent Virtual Channel

Margin Settings

ViewRunner possesses the following margin settings for

Module Line Rates

ViewRunner for Windows 3.0.0 supports provisioning additional baud rates for module line codes. You can set the rate by typing it into the field on the Subscriber Properties dialog box, or by selecting it from the menu of available rates.

If you type a

CAP ATU-C and Flexi ATU-C (CAP Line Code) Baud Rates

In addition to the existing upstream 136 kilobaud rate, Release 3.0.0 also supports an upstream 17 kilobaud rate and an upstream 68 kilobaud rate. You can independently enable or disable the new baud rates.

The following list contains the valid upstream/downstream pairs within the available rates:

Table 3 and Table 4 show the upstream and downstream baud rates and their corresponding bit rates for the CAP and flexi ATU-C modules.


Table 3: CAP/Flexi ATU-C (CAP Line Code) Upstream Baud Rates and Corresponding Bit Rates
Module Upstream Baud Rate Upstream Bit Rate (kbps)

CAP/flexi ATU-C

(CAP line code only)

136 kilobaud

1088, 952, 816, 680, 544, 408, 272 91

68 kilobaud

544, 476, 408, 340, 272, 204, 136, 46

17 kilobaud

136, 119, 102, 85, 68, 51, 34, 12


Table 4: CAP/Flexi ATU-C (CAP Line Code) Downstream Baud Rates and Corresponding Bit Rates
Module Downstream Baud Rate Downstream Bit Rate (kbps)

CAP/flexi ATU-C

(CAP line code only)

952 kilobaud

7168, 6272, 4480, 2688

680 kilobaud

5120, 4480, 3200, 1920

340 kilobaud

2560, 2240, 1920, 1600, 1280, 960, 640

136 kilobaud---RS1 enabled

1024, 896, 768, 640, 512, 384, 256

136 kilobaud---RS disabled

1088, 952, 816, 680, 544, 408, 272

1Reed-Solomon coding---long/short interleave

The following information applies to Table 3 and Table 4:

The following margin settings apply to the CAP/flexi ATU-C modules:

Table 5 shows the upstream and downstream baud rates and their corresponding bit rates for the DMT-2 ATU-C module.


Table 5: DMT-2 ATU-C Upstream and Downstream Bit Rates
Module Upstream Bit Rate Downstream Bit Rate

DMT-2 ATU-C

[32 - 864] @ 32 kilobaud increments

[32 - 8032] @ 32 kilobaud increments

Table 6 shows the upstream and downstream baud rates and their corresponding bit rates for the flexi ATU-C (DMT-2 line code) module.


Table 6: Flexi ATU-C (DMT-2 Line Code) Upstream and Downstream Bit Rates
Module G.Lite Enabled/Disabled Upstream Bit Rate Downstream Bit Rate

Flexi ATU-C (DMT-2 line code)

Disabled

[32 - 864] @ 32 kilobaud increments

[32 - 8032] @ 32 kilobaud increments

Enabled

[32 - 512] @ 32 kilobaud increments

[64 - 1536] @ 32 kilobaud increments

ViewRunner Enhancements

Table 7 describes enhancements in ViewRunner for Windows Release 3.0.0.


Table 7: ViewRunner Enhancements
Enhanced Feature Description

New Events Display

The View Alarm dialog box now displays new events.

Port Allocation (Upgrade and Restoration)

A ViewRunner software upgrade allows you to

  • Change the system port density from two to four ports

  • Save the current configuration

  • Replace all dual-port cards with quad-port cards

  • Restore the configuration of the first two ports

Reset Fields After Cancel

A series of warning messages display when locking or unlocking ports or modules. These warnings allow you to select Cancel, to abort the action. If you select Cancel, the dialog box refreshes and resets the fields to their original values.

Logical Service-Oriented Navigation

Logical service-oriented navigation supports resource identifiers as hyperlinks to the associated configuration panel for that resource. For example, the Performance dialog box allows you to click a blue Subscriber ID link to open the Subscriber Properties dialog box.

Administrative State Icons (lock and key)

New icons, a lock and a key, appear on the Cisco 6100 Series Chassis View. ViewRunner uses these icons in place of the module ejector tab color to indicate the Administrative state. The icons display as follows:

  • Lock icon

    • Module is locked or all ports are locked

    • Module is unlocked, but all ports are locked

  • Unlock icon---Module is unlocked and all ports are unlocked

  • Both lock and key icons---Module is unlocked, but at least one port is locked.

New Cisco/NetSpeed Part Number Table (FCM)

The FCM now contains a table listing the Cisco and corresponding NetSpeed product part numbers in the View Equipment Inventory and the Module Properties dialog boxes.

FCM keyword

Each new feature for Release 3.0.0 can be identified by an FCM keyword. The presence of the keyword in the FCM indicates that Cisco 6100 Series node software supports that feature.

Fault Management

ViewRunner supports any alarms associated with mixing dual and quad-line ports.

Test Bus Support

The Test Bus support feature allows you to put the CPE module in test mode with the system controller without disconnecting near-end cable access to the CPE line.

You can provision modems for test bus support and enable or disable test bus support for each port. Only one port may use the test bus at a time.

Guidelines for enabling Test Bus support:

  • Test Bus supports Direct Connect mode only.

  • The port must be locked.

  • Maintenance state must be set to Maintenance.

  • Removing the port from Maintenance state automatically disables Test Bus support.

System Software Upgrade Utility

ViewRunner now compresses images on the Cisco 6100 Series node to allow two system controller images (and network interface images if in-band) to be present on the node at the same time. One is active and one inactive.

The ViewRunner System Software Upgrade utility allows you to view the list of hwRevisions/images in the RDF1.

The guidelines relating to System Software Upgrade utility follow:

  • A new field, Type, exists in the hwRevision table and in the RDF for line code.

  • The ViewRunner Software Upgrade utility displays the

    • List of hwRevisions/images in RDF

    • Line code and card type associated with each hwRevision/image

    • Space required for the selected hwRevisions/images.

    • Available space on the node

  • All images for the node hardware are selected automatically. You can then deselect images. You cannot deselect the

    • System controller image

    • Network interface image, if in-band

Subscriberdefaults.ini File

You can modify subscriber and non-subscriber defaults by editing the subsriberdefaults.ini file. The Subscriber Default dialog box no longer exists.

Automatic download capability for DSP2 Firmware

The Software Download Utility now automatically downloads DSP firmware in addition to the Cisco 6100 Series system software.

1RDF = Release Definition File
2DSP = digital signal processor

Important Notes

The following information pertains to ViewRunner for Windows, Release 3.0.0:

Viewrunner.ini File

ViewRunner for Windows now uses a default values file, the viewrunner.ini file. This file resides in the system software folder after installation. When upgrading from Release 3.0.0 to a later release, you must merge the values from the previous viewrunner.ini file into the new viewrunner.ini file. You can find this procedure in the ViewRunner for Windows Installation and Administration Guide and in the Quick Start for ViewRunner for Windows Release 3.0.0.

Color Depth

The minimum color depth for system monitors is now 16 bit. This number may vary on some machines. If you set your monitor color setting to 16 bit, this will insure an accurate color display in ViewRunner.

ViewRunner for Windows Release 3.0.0 still displays clearly at a color depth of 256, but some modules appear magenta instead of the standard bright green.

Software Patches

You may need to download some system DLL files before installing ViewRunner for Windows Release 3.0.0 onto a Windows 95 operating system. Additional information concerning Windows NT dual-homed systems and remote TFTP servers is also listed in this section.

    "Unable to Load OCX:MSCOMCT2.OCX. See DDTS CSCdm19617." When you click OK the program fails to load.
If you see the previous error message, the system DLL files that OCX: MSCOMCT2.OCX depends on are not current.
Update the core OS COM files by installing the Distributed COM (DCOM) libraries.

If the TFTP daemon is not configured with the "s", on the VR4W remote TFTP path, enter the absolute path that points to the location of the image files, such as, "/TFTPboot."

Resolved Caveats for Release 3.0.0

The caveats listed in Table 8 are resolved in ViewRunner for Windows Release 3.0.0.


Table 8:
Resolved Caveats in Release 3.0.0
Caveat Number Description

CSCdk50956

Documentation cautions Administrators from deleting themselves as a user.

CSCdk68295

New routing table code checks for duplicate entries and deletes them.

CSCdk69162

VR4W detects DIRECT ATU-C as system controller in slot 21. The impact of this error is minimal, and ViewRunner still functions correctly.

CSCne02377

The summary dialog box, Save to File no longer corrupts when refreshed.

CSCne01959

All Service Provisioning dialog box options are disabled if no active subscriber exists.

Open Caveats for Release 3.0.0

The caveats listed in Table 9 are open in Release Notes for ViewRunner for Windows Release 3.0.0.


Table 9:
Open Caveats for Release 3.0.0
Caveat Number Description

CSCdk71996

On the Subtend Host Module Properties dialog box and the Subtend Host Servicing dialog box, the OK and Apply buttons should be in the same state, ghosted or active. They are not.

Impact: You can click the Apply button when no change has occurred.

Workaround: Do not click Apply until you make a change. This is a cosmetic problem, and does not impede functionality.

CSCdk90128

The software download process fails during the restore phase. The node does not answer pings. The node and ViewRunner do not communicate.

Impact: The Cisco 6100 Series system experiences a power loss, and hangs or goes down.

Workaround: The following recovery procedure provides a workaround:

    1. Reboot the ViewRunner software

    2. Using a terminal emulation package (or an xterm)# go to the Administrative Setup menu to begin recovery procedures

    3. At the screen prompt, enter 999

    4. Enter 9 to Set TFTP Path & File to Load. Be sure to set these to the older version of the software.

    5. Enter 7 to Save IP Values to EEPROM

    6. Enter 0 to exit the Administrative Setup menu. The following text displays.

Hardware Reset? [Y]
You must enter Y here to reset the node hardware.
    Transferring Data to RAM prior to Placing in Flash Starting the TFTP download of /tftpboot/<image> Valid Completion of TFTP download of /tftpboot/<image> TFTP to RAM Complete. FLASH Processing Begins. Begin checksum calc. End checksum calc. SC Image DB Complete

    7. When you have restored the older version image, use ViewRunner to discover the node and check on the configuration status and database.

    8. If the database is not there, perform a restore from the original saved configuration (not the .nss file), and restart the software download.

    9. If the database and configuration are there, restart the software download.

CSCdm04677

On the Routing Table dialog box, the route interface designations are swapped if you switch to in-band management from Ethernet.

Impact: The display is misleading.

Workaround: This is a cosmetic problem. There are no workarounds, and functionality is not impeded.

CSCdm05113

There is no indication that CPE Sign detection is disabled if the CPE sign equals zero.

Impact: User cannot determine that CPE detection is disabled other than zero.

Workaround: Use the value of 0 to indicate that the CPE is disabled.

CSCdp50994

In the Pool Properties dialog box, after a logical pool is deleted, a third logical pool tab is added and it overlaps the existing two logical pool tabs.

Impact: The display is misleading.

Workaround: Click the OK button to get out of the Pool Properties dialog box. Click the Edit Pool button on the Module Configuration tab to get back in the Pool Properties dialog box.

CSCdp59856

Cisco ViewRunner for Windows does not disable the Delete Now button if no entry is selected in the Subtend Host Service Provisioning dialog box.

Impact: Pressing the Delete Now button will delete entries without first selecting them. This can cause entries to be deleted unintentionally.

Workaround: Do not press the Delete Now button without first selecting an entry.

CSCdp83000

No warning message for transit subscriber with a Network VPI 0, VCI 0 through 31.

Impact: This creates the possibility that you could select a nonrecommended VCI/VPI combination.

Workaround: Do not select a VCI of 0-31 when VPI is 0.

CSCdp83047

Subscribers cannot be sorted by circuit ID.

Impact: The subscribers that are listed in the View All Subscribers dialog box cannot be sorted by circuit ID.

Workaround: Do not attempt to sort subscribers by circuit ID.

CSCdp86769

The Latency column in the View All PVCs dialog box does not sort correctly.

Impact: The display can be misleading.

Workaround: Do not attempt to sort using the Latency column.

CSCdp83916

The Software Version field on the Network Interface Module Property dialog box, Configuration tab displays "Unknown."

Impact: The version will not be evident in this dialog box.

Workaround: Use the Equipment Inventory dialog box.

CSCdp83932

The Interface Type field displays "Unknown" on the NI Port Configuration dialog box.

Impact: The interface type is not evident in the NI Port Configuration dialog box.

Workaround: Refer to the Type field on the Module Configuration dialog box.

CSCdp90833

Queue Priority defaults to an incorrect value.

Impact: Changing the queue priority of the PVC can significantly affect system performance.

Workaround: When you are provisioning service for a new subscriber, set the Queue Priority to the correct value.

CSCne02120

An SC timeout (similar to the TFTP timeout) is needed to handle situations where ViewRunner Software Download or Restore is waiting for the SC to return from reset.

Impact: If the SC never comes back after the SC reset or after Clear NVRAM, the Software Download or Restore wizard waits forever.

Workaround: Quit ViewRunner and restart.

CSCne02330

This procedure recreates the pool property modem port assignment problem:

    1. Open the Pool Properties dialog box.

    2. Assign a modem port to a pool.

    3. Click Apply.

    4. Remove the same modem port that you just assigned.

    5. Assign a modem port to a pool.

    6. Click Apply.

    7. Remove the same modem port that you just assigned from the pool.

    8. Click Apply.

    9. Assign the same modem port back to the same pool.

    10. Click Apply.

After clicking Apply the second time, the modem port is not assigned to the pool. Line port assignments appear to work properly.

Impact: Clicking Apply on the Pool Properties dialog box in a sequence, fails to assign the modem port to a specified pool.

Workaround: Exit the Pool Properties dialog box and open it again.

CSCne02378

The View Subscriber PVC dialog box does not display the in-band management channel (IMC) PVC.

Impact: You may not realize that the reason you cannot configure a network side VCC is because it is being used by the IMC.

Workaround: Note that you cannot use the IMC VPI/VCI combination on network side VCCs.

Related Documentation

The following sections list the CO and customer premises equipment (CPE) publications that relate to the Cisco DSL product family.

CO Publications

A complete list of all released Cisco 6100 Series system with NI-1 related documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/index.htm.

The following ViewRunner management software is used to provision and manage the Cisco 6100 Series system with NI-1. A complete list of all released ViewRunner documentation is available on the Word Wide Web.

CPE Publications

The Cisco CPE, also known as the Cisco 600 Series, is part of the Cisco end-to-end DSL product family. CPE comprises modems and routers at the customer site primarily used by home office and corporate LAN personnel. Most CPE uses the Cisco Broadband Operating System (CBOS) as its operating system. CBOS provides a comprehensive command set and web interface that allow you to configure your Cisco CPE modem or router.

A complete list of all released Cisco 600 Series documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c600s/index.htm.

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.

This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

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Posted: Mon Feb 21 19:39:56 PST 2000
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