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Table of Contents

Release Notes for ViewRunner for
HP OpenView Release 3.1.0

Release Notes for ViewRunner for
HP OpenView Release 3.1.0

June 8, 2000

These release notes describe the features and caveats for the ViewRunner for HP OpenView Release 3.1.0, which incorporates the features and caveats from Release 3.0.0.

Contents

These release notes describe the following topics:

Introduction

ViewRunner for HP OpenView Release 3.1.0 is the element management system (EMS) for the Cisco 6100/Cisco 6130 with NI-1 system Release 3.1.0 (SF-6100-3.1.0). It is built on the industry-leading Hewlett-Packard OpenView Simple Network Management Protocol (SNMP) system, and uses an Oracle Relational Database Management System as an underlying data store.

ViewRunner for HP OpenView is composed of two sets of applications: ViewRunner Server Applications and ViewRunner Client Applications. A single workstation can support both server and client applications, and multiple workstations can be configured as clients to a single server.

Software Compatibility Matrix

Table 1 summarizes the compatibility among Cisco 6100 Series system and ViewRunner for HP OpenView software releases.


Table 1: ViewRunner for HP OpenView and Cisco 6100 Series System Release Compatibility
ViewRunner for HP OpenView Release Cisco 6100 Series System Release1,2
3.1.0 3.0.0 2.4.2 2.4.1 2.4.0 2.3.x 2.2.1/
2.2.5
2.2.0

3.1.0

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

3.0.0

Yes3

Yes

Yes

Yes

Yes

Yes

Yes

Yes

2.4.1

No

No

Yes

Yes

Yes

Yes

Yes

Yes

2.4.0

No

No

No

No

Yes

Yes

Yes

Yes

2.3.5

No

No

No

No

No

Yes3

Yes

Yes

2.3.0

No

No

No

No

No

No

Yes3

Yes

2.2.0

No

No

No

No

No

No

No

Yes

1The Cisco 6130 chassis feature support is present in Release 2.4.0 or later.
2Systems with a Cisco 6100 installed must connect to the network through a POTS splitter. Therefore, a Cisco 6100 cannot support a Direct Connect without a POTS splitter configuration.
3The most recent FCM file may be required. ViewRunner will detect and display a warning if a newer FCM is required.


Note Cisco recommends upgrading the ViewRunner management software as new releases become available.


Note You can find the hardware compatibility matrixes in the Release Notes for the Cisco 6100 Series System Release 3.1.0 at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/relnotes/78103052.htm

New Features

This section describes the new features for the following releases:

New Features in Release 3.1.0

There are no new features in this release. This release consists of resolving open caveats. For more information on these caveats, see the "Resolved Caveats" section.


Note For a description of Cisco 6100/6130 with NI-1 system features, refer to the Release Notes for the Cisco 6100/6130 with NI-1 System Release 3.1.0.

New Features in Release 3.0.0

The following items are new features for Release 3.0.0. For feature details, refer to the Release Notes for ViewRunner for HP OpenView Release 3.0.0, which are located on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/vrmgtsw/vr4ov/rel30/7810326.htm.

ViewRunner Enhancements

The following items are enhancements in ViewRunner for HP OpenView Release 3.1.0:

During software upgrade from releases prior to Release 3.0.0, the following parameters are propagated to individual subscriber properties. In previous releases, these parameters were system wide.
Table 2 lists the new user configurable constants for Release 3.1.0.


Table 2: New ViewRunner User Configurable Constants for Release 3.1.0
Name Default Value Description When to Change

TRAP_SHARED_MEMORY_KEY

1

This constant specifies the key value to be used internally to obtain the shared memory key. This will be the second argument to ftok to create the shared memory key. The path argument to ftok will be the path of vrProcessMon.

If there is a shared memory key value conflict in the system, the shared memory segments will not get created and the ViewRunner server will not start up. Then this value can be changed to get a new key value from ftok.

MAX_NUMBER_SUPPORTED_NODES

2048

This is the maximum number of nodes to be supported by ViewRunner.

When more nodes need to be supported, change this value and restart the ViewRunner server.

Table 3 lists the new special constants for Release 3.1.0.


Table 3: New ViewRunner Special Constants for Release 3.1.0
Name Default Value Description Impact

MAX_ALARMS_PER_ALARM_
RESPONSE_MESSAGE

50

This parameter governs the maximum number of alarms that an OutstandingAlarmMessageObject may carry.

Changing this will change the size of the OutstandingAlarmMessageObject.

ALARM_RECONCILE_BATCH_
CACHE_SIZE

100

This parameter determines the maximum number of nodes the alarm cache algorithm will reconcile against the Oracle database at any one time.

This value determines the granularity of the AlarmTable commits. Higher values mean that the commits will take longer to complete, thus holding up Alarm Formatter.

ALARM_CACHE_FLUSH_
INTERVAL

1800

This parameter indicates the total amount of time the alarm cache algorithm will use to flush the entire set of nodes.

Higher values mean that the database writes will be spread over a longer time span, thus increasing performance.

MIN_INTERVAL_BETWEEN_DB_BATCH_RECONCILES

300

This parameter governs the minimum amount of time between each node subset reconciliation of the alarm cache with the database. If the number of node subsets times this parameter is greater than the ALARM_CACHE_FLUSH_
INTERVAL, the ALARM_CACHE_FLUSH_
INTERVAL will be increased to satisfy this parameter.

A low value means that frequent database writes occur depending on the values of ALARM_RECONCILE_BATCH_CACHE_SIZE and ALARM_CACHE_FLUSH_
INTERVAL.

ALARM_DB_CACHE_FLUSH_
HISTRIONIC

6

This parameter dictates how many times the alarm formatter must miss its flush interval before it recalculates a new flush interval.

A lower value means the AlarmDb cache will recalculate the flush intervals often.

ALARM_DB_CACHE_FLUSH_
HISTRIONIC_BUFFER

10

This parameter governs how much the actual flush interval must miss its target before counting it as a miss. The parameter is in seconds.

A lower value will make the Alarm Cache subsystem respond even to small changes in system load. A higher value will make the system more stable.

ALARM_CACHE_MAX_ALARMS

10000

This parameter dictates the maximum number of alarms that the internal alarm cache maintained by the client and server applications may hold.

This value is an estimate of the number of alarms the Alarm Cache should hold. Alarm Cache will not allow more than the specified alarms to be written into the cache.

Important Notes

The following sections pertains to ViewRunner for HP OpenView, Release 3.1.0 and Release 3.0.0.

ViewRunner for HP OpenView Patches

There are two patches required for HP OpenView. HP OpenView NNM version 5.01 requires patch PSOV_02243 and PSOV_02402.

Cisco Systems distributes patch PSOV_02243 and PSOV_02402 on the ViewRunner for HP OpenView CD and on CCO because it is no longer available from the HP support web site. When HP created the newest cumulative consolidated patch, PSOV_02468, they deleted the older patches from their web site. Patches PSOV_02243 and PSOV_02402 were tested with ViewRunner for HP OpenView 2.4.1 and are certified by Cisco Engineering. The newer patch is not known to cause any problems, however, it has not been tested.

During the installation of ViewRunner for HP OpenView, a prompt asks for both patches, PSOV_02243 and PSOV_02402. This patch was the Cumulative Consolidated Patch and its subsequent patch was available when ViewRunner was developed. If you do not have both patches installed, the installer script gives the following response:

Patch PSOV_02243 is not installed. Install the patch and restart the ViewRunner for HP OpenView Server installation.

Press enter or Y to continue or Q to quit: Y

Patch PSOV_02402 is not installed. Install the patch and restart the ViewRunner for HP OpenView Server installation.

Press enter or Y to continue or Q to quit: Y


Note Press Enter or type Y to continue the installation if you know that you have a newer patch installed and Cisco Systems has certified a newer patch than the one used at the time of development.

Open Caveats

The caveats listed in Table 4 are open as of Release 3.1.0.


Table 4: Open Caveats as of Release 3.1.0
Caveat Number Description

CSCdp06467

Software download hangs after the validate was successful message. No messages are displayed in the download wizard after the "validate was successful" for more than 5 minutes.

Impact: This may happen during any software download with VROV 3.0.0.

Workaround: If there are no messages in the software download wizard after the "validate was successful" message for more than 5 minutes, then click Cancel and restart the download.

CSCdp20730

A ViewRunner user logged in as guest is able to delete some maps (including the ones created while logged in as an admin).

Impact: The config privileges that are associated with the admin ViewRunner user are for the DSLAM and not for the map. They have nothing to do with unix user/file permissions. Because the unix user ID is the same, you are able to delete a map. Because HP OpenView does not generate any events when a map is deleted, it is not possible to display a warning message when a ViewRunner user who is logged in as a guest deletes a map. Moreover, the map can also be deleted when a ViewRunner user is not logged in or even from a unix command line.

Workaround: The map can be recreated by creating a new ViewRunner-enabled map with the same name. As the master data is stored in the Oracle database, the map will be recreated completely. If the number of nodes are very large, creating a new map might take some time.

CSCdp62943

When trying to change the view map, sometimes the ovw session hangs and cannot be closed. This happens about 25 percent of the time and is getting more frequent.

When this problem appears, at the bottom of Root window status bar area instead of showing "Synchronizing," it will display "Closing."

Impact: This occurred on a system with limited resources that was being used by several engineers performing ViewRunner testing. The systems performance continually degraded over time with each user killing of high-load processes unaware that the processes were live/real. This has not been seen in other environments. There were many open chassis views requiring more memory than was available; the disk was chattering while swapping constantly.

Workaround: If you have exceeded the limits of your system and rapid degradation occurs, it may be necessary to manually kill the zombie ovw processes).

CSCdp69130

Subscriber ID is not fully displayed on the View All Subscribers dialog box.

Impact: When the width of the characters in a subscriberID/circuitID is more than the average width (as in the case of capital letters), the subscriberID is not displayed fully in the Subscriber ID column and the General section on the View All Subscribers dialog box.

Workaround: Subscriber ID column---The column width can be changed by pressing the Shift key and the middle button of the mouse. General Details Section---None.

CSCdr32770

The Cisco 6100 symbol disappears, if the guest user deletes the symbol from the Viewmap.

Impact: This happens for the user with operator privileges, and when the "6100 delete" user permission is disabled for the operator.

Workaround: The deleted symbol will reappear if the user goes one level up and returns to the same level.

CSCdr34676

During software download, save/restore failure may occur sometimes, with the following error message in the ViewRunner log file.

DataBase Error: ...., ORA-01438: value larger than specified precision allows for this column

Impact: This problem rarely occurs.

Workaround: In the Inband Management window, modify any one of the following variable VCI/VPI, IP address or subnet mask, then Apply. After that, you may come back to original values.

CSCdr40517

Framing format is not shaded, where it should be.

Impact: When a 2.2.5 node (6100) is managed from a 3.1 VR4OV, the framing format option in the network interface module configuration should be shaded, but it is not shaded. If the user sets framing options, then an error message is displayed as "NI Framing Format feature not supported".

Workaround: None.

CSCdr41437

System name and location is not shaded for pre 2.4.0 release of CO software.

Impact: If the CO software version is pre 2.4.0, then System name and location should be shaded, but at present it is not.

Workaround: None.

CSCdr42244

vrNetMon logs errors for DOH systems after the restore process.

Impact: If a DOH system configuration is saved and then set to DC mode from the 6100 properties/configuration window, errors are logged if the saved DOH configuration is restored.

Workaround: None.

Resolved Caveats

The caveats listed in Table 5 are resolved in Release 3.1.0.


Table 5: Resolved Caveats in Release 3.1.0
DDTS ID Description

CSCdk60972

Save or Restore configuration is not performed when a save or restore is requested while a software download is in progress.

CSCdk64818

If while adding a user to ViewRunner, a wire center is deleted, the wire center name does not get deleted from the wire center list of the Add User dialog box.

CSCdp37012

Subscribers are lost during the DOH to Direct Connect Migration process.

CSCdp56695

Add subscriber fails for ATU-C modules with a DOH connect mode.

CSCdp62595

"Inband Channel" in interface group box of Routing table dialog box is enabled after deleting one entry from the routing table, which consisted of 5 "ethernet" interface entries even though inband channel is not configured and unlocked.

CSCdp67101

The maximum value for PVC Idle Mark (2147483647) is displayed as 0 on the Subscriber Properties dialog box. Spinning below 0 shows a value of 2147483646 instead of 2147483647. The user can set the maximum value only by manual editing.

CSCdp89732

Flexi DMT2 rates do not return when G.Lite is unselected.

CSCdp95231

vrProcessMon is restarted every 5 minutes.

CSCdp95239

vrProcessMon does not accept any socket client connection request.

CSCdr24980

CPE Signature should not be allowed to change for SDSL.

CSCdr26296

System-wide parameters not transferred to each subscriber after upgrade.

CSCdr33393

Line coding value disappears after adding subscriber for STU-C module.

CSCdr33560

System software release not updated in ViewSystem software revision dialog box.

CSCdr33664

Cisco 6100 has fallen on infinite conf sync.

CSCdr33679

After enabling inband channel, LOC error message is not coming.

CSCdr33698

Cannot eliminate fan alarm by deselecting fan tray present.

CSCdr34410

Unable to add equipment at certain instances.

CSCdr38869

Save/Restore fails with Margin Config >12 for Flexi DMT/G.lite sub.

CSCdr40490

Path Latency for DMT2 Subscriber should default to interleaved.

Related Documentation

The following sections list the CO and customer premises equipment (CPE) publications that relate to the Cisco DSL product family.

CO Publications

A complete list of all released Cisco 6100 Series system with NI-1 related documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/index.htm.

The following ViewRunner management software is used to provision and manage the Cisco 6100 Series system with NI-1. A complete list of all released ViewRunner documentation is available on the Word Wide Web.

CPE Publications

The Cisco CPE, also known as the Cisco 600 Series, is part of the Cisco end-to-end DSL product family. CPE comprises modems and routers at the customer site primarily used by home office and corporate LAN personnel. Most CPE uses the Cisco Broadband Operating System (CBOS) as its operating system. CBOS provides a comprehensive command set and web interface that allow you to configure your Cisco CPE modem or router.

A complete list of all released Cisco 600 Series documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c600s/index.htm.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.

This document is to be used in conjunction with the Related Documentation publication.

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Posted: Thu Jun 1 12:27:05 PDT 2000
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