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Table of Contents

Release Notes for ViewRunner for HP OpenView Release 3.0.0

Release Notes for ViewRunner for HP OpenView Release 3.0.0

February 22, 2000

These release notes discuss features for the ViewRunner for HP OpenView Release 3.0.0.

Contents

These release notes describe the following topics:

Software Compatibility Matrix

Table 1 summarizes the compatibility among Cisco 6100 Series system and ViewRunner for HP OpenView software releases.


Table 1: ViewRunner for HP OpenView and Cisco 6100 Series System Release Compatibility
Cisco 6100 Series System Release1,2
3.0.0 2.4.1 2.4.0 2.3.x 2.2.1/2.2.5 2.2.0
ViewRunner for HP OpenView Release

3.0.0

Yes

Yes

Yes

Yes

Yes

Yes

2.4.1

No

Yes

Yes

Yes

Yes

Yes

2.4.0

No

No

Yes

Yes

Yes

Yes

2.3.5

No

No

No

Yes3

Yes

Yes

2.3.0

No

No

No

No

Yes3

Yes

2.2.0

No

No

No

No

No

Yes

1The Cisco 6130 chassis feature support is present in Release 2.4.0 or later.
2Systems with a Cisco 6100 installed must connect to the network through a POTS splitter. Therefore, a Cisco 6100 cannot support a Direct Connect without a POTS splitter configuration.
3The most recent FCM file may be required. ViewRunner will detect and display a warning if a newer FCM is required.


Note Cisco recommends upgrading the ViewRunner management software as new releases become available.


Note You can find the hardware compatibility matrixes in the Release Notes for the Cisco 6100 Series System Release 3.0.0 at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/relnotes/7810305.htm

New Features for Release 3.0.0

The following sections describe the new features in ViewRunner for HP OpenView Release 3.0.0.

For features pertaining to Releases 2.4.0 and 2.4.1, refer to the following links at the Cisco Online website:

Release 2.4.0

http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/vrmgtsw/vr4ov/rel240/785804xx.htm

Release 2.4.1

http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/vrmgtsw/vr4ov/rel241/785804xx.htm

New Feature Support

Table 2 describes ViewRunner for HP OpenView new feature support for CAP ATU-C, DMT-2 ATU-C, STU-C, and flexi ATU-C modules. DMT-2 ATU-C, STU-C, and flexi ATU-C modules support Direct Connect mode only.


Table 2: New Features Supported for the Cisco 6100/6130 Modules
Module Type New Feature Supported Description

CAP ATU-C1, STU-C, DMT-2 ATU-C, flexi ATU-C

Module Type Determination

ViewRunner determines the type of ATU-C module that is installed in a Cisco 6100 and displays the correct module bitmap for each module.

CAP ATU-C, DMT-2 ATU-C, flexi ATU-C

Line Code Determination

ViewRunner determines the current line code of each ATU-C module that is installed in a Cisco 6100 and displays the correct line coding in the Module Configuration dialog box.

CAP ATU-C, STU-C, DMT-2 ATU-C, flexi ATU-C

Port Count Determination

ViewRunner determines the number of ports in each ATU-C module that is installed in a Cisco 6100 Series system. The Module Properties dialog box reflects the number.

DMT-2 ATU-C, flexi ATU-C (DMT-2 line code)

Overhead Framing Structure

The default overhead framing structure value is 3. You can configure overhead framing according to the structure definitions and values as follows:

  • Full asynchronous---Full overhead framing with asynchronous bit-to-modem timing (enabled synchronization-control mechanism). Value = 0.

  • Full synchronous---Full overhead framing with synchronous bit-to-modem timing (disabled synchronization-control mechanism) Value = 1.

  • Reduced separate fast---Reduced overhead framing with separate fast and sync bytes in fast and interleaved latency buffer respectively (64 kbps framing overhead) Value = 2.

  • Reduced merged fast---Reduced overhead framing with merged fast and sync byte, using either the fast or interleaved latency buffer (32 kbps framing overhead). Value = 3.

CAP ATU-C, flexi ATU-C (CAP line code)

RS2 Coding

You can configure RS error coding per subscriber. RS can only be configured for the 136 kilobaud in the downstream direction of the CAP ATU-C or flexi ATU-C (Cap Line Coding). The upstream RS coding for these baud rates is not supported.

RS is not supported for DMT-2 ATU-C, flexi ATU-C (DMT-2 Line Coding) or STU-C modules.

DMT-2 ATU-C, flexi ATU-C

Trellis Coding

You can set Trellis Coding to On or Off on the Subscriber Properties dialog box.

The default is set for On. Trellis Coding allows for greater error correction, but slows packet transmission.

CAP ATU-C

CAP Line Rates Enable

ViewRunner allows you to enable standard 136 kilobaud in the downstream, and 17 kilobaud and 68 kilobaud on the upstream. These selections are not mutually exclusive. The 136 kilobaud in the Subscriber Properties dialog box corresponds to the downstream rate, therefore, there is a restriction that at least one baud rate should be enabled. See Table 3 through Table 4 for line rates.

CAP ATU-C, STU-C, DMT-2 ATU-C, flexi ATU-C

Reset ATM Uplink Subscriber Side Statistics

You can click the Reset Counters button on the ATM PM statistics dialog box to reset the ATM uplink performance-monitoring data counters. All ATM PM displayed statistics reset to 0. The counters in the node do not reset.

ViewRunner retains the values of the counters in cache.

CAP ATU-C, STU-C, DMT-2 ATU-C, flexi ATU-C

Retrieve ATM Uplink PM Statistics

The refreshed counters display the count since the reset in the ATM Statistics dialog box, as follows:

  • OC-3

    • Receive (Rx) cell count

    • Transmit (Tx) cell count

    • Header control errors

    • Section bit interleave parity

    • Line far-end block error

    • Line bit interleave parity

    • Path far-end block error

    • Path bit interleave parity

  • DS3

    • Receive cell count

    • Transmit cell count

    • Header control errors

    • Section bit interleave parity

    • PLCP far-end block error

    • PLCP frame error

    • DS3 frame error

    • DS3 parity error

    • DS3C parity error

    • DS3 far-end block error

    • Bipolar violations

CAP ATU-C, DMT-2 ATU-C, flexi ATU-C

Preprovisioning

Preprovisioning allows you to set system and module rate values before actually inserting the module(s).

This feature allows you to preprovision a flexi ATU-C module with either CAP ATU-C or DMT-2 ATU-C line coding.

ViewRunner ensures that the physical pool parameters are correct during preprovisioning.

Flexi ATU-C

Line Code Update

From the Module Properties Configuration dialog box, this feature allows the line code on a flexi ATU-C module to change between a CAP ATU-C and DMT-2 ATU-C module line code.

DMT-2 ATU-C, flexi ATU-C

Fast Train

Supports provisioning the modem port parameter to Fast Train, which allows training to occur more rapidly versus the default setting of Standard. Both the near- and far-end modems must be compatible for successful use of the Fast Train feature.

DMT-2 ATU-C, flexi ATU-C (DMT-2 line code)

Fast/Interleaved Data Path

You can set the PVC Path Latency value to Interleaved or Fast from the Service Provisioning dialog box. Interleaved is the default.


Note Fast path does not exist for G.lite line rates.

Interleave delays (G.lite not applicable): 0, 250, 500, 1 ms, 2 ms, 4 ms, 8 ms, 16 ms, 32 ms, 64 ms.

Interleave delays (G.lite disabled): 0, 250, 500, 1 ms, 2 ms, 4 ms, 8 ms, 16 ms, 32 ms, 64 ms.

Interleave delay (G.lite Enabled): 250, 500, 1 ms, 2 ms, 4 ms, 8 ms, 16 ms, 32 ms, 64 ms.

The data path setting is a form of error correction similar to redundancy bytes, RS coding, and trellis coding.

CAP ATU-C, flexi ATU-C (CAP line code)

Short or Long Interleaved Data Path

The CAP ATU-C module allows you to select a Short or Long interleaved data path from the Service Provisioning dialog box. In Release 3.0.0, different depths exist for the CAP ATU-C module than for the other modules. These different depths require that you set the buffer size to Short or Long.

CAP ATU-C, DMT-2 ATU-C, flexi ATU-C

ATU-R Power Setting

To avoid cross talk, you can set the power level of the ATU-R per modem port. The ATU-R is the remote or far-end modem. You have the choice of either allowing the far-end modem to match the power setting of the near-end (ATU-C) modem, or to set the power differently for near and far end.

CAP ATU-C, STU-C, DMT-2 ATU-C, flexi ATU-C

Performance Management

Retrieve ATM Uplink PM Statistics using the NI PM tab on the Performance Management dialog box. The ATM uplink performance monitoring data includes combined CLI0 and CLI1.

Two new tabs now exist on the Performance Management dialog box.

The top level tab, Cell Count, presents the ATM and PVC tabs. Clicking the ATM tab opens the ATM Statistics dialog box.

The PVC tab displays the list of PVCs. The user can select a set of PVCs to monitor their performance data. It has Reset and Refresh counter buttons similar to the ATM PM data.

Flexi ATU-C

Performance Monitoring

ViewRunner has the capability to display performance counters on demand. There are no new counters at this time.

CAP ATU-C, DMT-2 ATU-C, flexi ATU-C

New Parameters

Only Data Path can be configured for the following parameters:

  • Local margin

  • Remote margin

  • Data path options---Configurable on the Service Provisioning dialog box

  • Downstream filter

  • Tx Power (downstream)

  • Remote Tx power (upstream)---(Not provisionable for DMT-2 ATU-C modules)

1Carrierless Amplitude and Phase Modulation-Enhanced Protection
2RS = Reed-Solomon

Module Line Rates

ViewRunner for HP OpenView 3.0.0 supports provisioning additional baud rates for module line codes. You can set the rate by

If you type in a rate, ViewRunner will select a rate that is less than or equal to the rate that you specified.

If you type an invalid rate, ViewRunner modifies the rate to the closest available rate that is less than or equal to the rate that you specified.

CAP ATU-C and Flexi ATU-C (CAP Line Code) Baud Rates

In addition to the existing upstream 136 kilobaud rate, ViewRunner for HP OpenView Release 3.0.0 also supports an upstream 17 kilobaud rate and an upstream 68 kilobaud rate. You can independently enable or disable the new baud rates.

The default for the existing upstream 136 kilobaud rate will always be enabled. The default for the existing downstream kilobaud rates (340, 680, and 952) will always be enabled.

Valid Upstream/Downstream pairs within the available rates:

Table 3 and Table 4 show the upstream and downstream baud rates and their corresponding bit rates for the CAP and flexi ATU-C modules.

.


Table 3: CAP and Flexi ATU-C Upstream Baud Rates and Corresponding Bit Rates
Module Upstream Baud Rate Upstream Bit Rate (kbps)

CAP/flexi ATU-C

136 kilobaud

1088, 952, 816, 680, 544, 408, 272, 91

68 kilobaud

544, 476, 408, 340, 272, 204, 136, 46

17 kilobaud

136, 119, 102, 85, 68, 51, 34, 12

Enabling 17 kilobaud upstream and 68 kilobaud upstream are not mutually exclusive.


Note The valid upstream rates are the union of the common rates (136 kilobaud upstream) and the rates corresponding to the additional bauds (17 kilobaud upstream and 68 kilobaud upstream) enabled.


Note If a given upstream rate appears in more than one selected baud rate list, the higher baud rate applies.

The following list contains the margin settings for CAP ATU-C:


Table 4: CAP and Flexi ATU-C Downstream Baud Rates and Corresponding Bit Rates
Module Downstream Baud Rate Downstream Bit Rate (kbps)

CAP/flexi ATU-C

952 kilobaud

7168, 6272, 4480, 2688

680 kilobaud

5120, 4480, 3200, 1920

340 kilobaud

2560, 2240, 1920, 1600, 1280, 960, 640

136 kilobaud---RS1 enabled

1024, 896, 768, 640, 512, 384, 256

136 kilobaud---RS disabled

1088, 952, 816, 680, 544, 408, 272

1Reed-Solomon coding

The following list contains the margin settings for flexi ATU-C (CAP line code):

DMT-2 ATU-C Line Rates

Table 5 shows the upstream and downstream baud rates and their corresponding bit rates for the DMT-2 ATU-C module.


Note The flexi ATU-C (DMT line code) module supports the G.lite option. (See the Flexi ATU-C (DMT-2 Line Code) G.lite Line Rates for more information). The G.lite option is always disabled on the DMT-2 ATU-C module.


Table 5: DMT-2 ATU-C Upstream and Downstream Bit Rates
Module Upstream Bit Rate Downstream Bit Rate

DMT-2 ATU-C

[32 - 864] @ 32 kilobaud increments

[32 - 8032] @ 32 kilobaud increments

Flexi ATU-C (DMT-2 Line Code) G.lite Line Rates

Table 6 shows the upstream and downstream baud rates and their corresponding bit rates for the flexi ATU-C (DMT-2 line code) module.


Table 6: Flexi ATU-C (DMT-2 Line Code) Upstream and Downstream Bit Rates
Module G.lite Enabled/Disabled Upstream Bit Rate Downstream Bit Rate

Flexi ATU-C (DMT-2 line code)

Disabled

[32 - 864] @ 32 kilobaud increments

[32 - 8032] @ 32 kilobaud increments

Enabled

[32 - 512] @ 32 kilobaud increments

[64 - 1536] @ 32 kilobaud increments

ViewRunner Enhancements

Table 7 describes enhancements in ViewRunner for HP OpenView Release 3.0.0.


Table 7: ViewRunner Enhancements
Enhanced Feature Description

End-to-End User PVC Creation

A client interface is available to create an end-to-end user PVC across a subtend group. The Subscriber Properties dialog box is modified to show a hyperlink for the NI-1 Head Node. A new "PVC Type" field is added to select either "local" or "subtend network PVC" for adding a PVC. The View All PVCs summary dialog box is modified to add a new column "PVC Type" to show whether a PVC is "Local" or a "Subtend Network PVC."

The parameters that are provided follow:

  • The ATU-C or LIM port to which the subscriber is connected

  • The Subscriber ID to use (or create)

  • The VPI for the Subscriber's PVC

  • The VCI for the Subscriber's PVC

  • Path Latency

  • Queue Priority

At the far end, the following parameters are provided:

  • The VPI (0 to 27 for VCC traffic) for the termination point (head node) of the PVC

  • The VCI (0 to 399 for VPI = [0, 2 to 27] or 0 to 1599 for VPI = 1) for the termination point of the PVC

End-to-End Management PVC Creation

You can automatically route management PVCs across subtending nodes given the terminating VPI/VCI. The parameters include:

  • The IP address and subnet mask associated with the inband management channel

At the far end, the parameters are:

  • The VPI (0 to 27 for VCC traffic) for the termination point of the management PVC

  • The VCI (0 to 399 for VPI = [0, 2 to 27] or 0 to 1599 for VPI = 1) for the termination point of the management PVC

Check Clients Command

An updated check_clients command reports all client applications that are currently running, along with the userid under which they are executed.

Subtend Group Naming

The subtend group includes

  • The Ethernet IP address, where [group] is the subtend group name for display purposes

  • The CLLI code of the head node Cisco 6100, where [node address] is the Ethernet IP address of the node as used by ViewRunner for identifying the node.

When the CLLI code changes for a head node, rename the subtend group.

View All Subscribers

The View All Subscribers dialog box allows you to see all of the fields without a vertical scroll bar.

Trap throughput enhancement on View Alarm Formatter

Supports sustained trap throughput from 10 traps per second to 20 traps per second.

Scalability

The number of DSLAMs that can be supported is a maximum of 2000 Cisco 6100s, configured with 120 subscribers and 4 PVCs per subscriber.

The maximum number of operators that can be simultaneously supported is 25.

New Events Display

The View Alarm dialog box now displays new events.

New Alarm Definition

When upgrading or downgrading port numbers, the system port density may not match the physical configuration of the node. When this happens, all ATU-C modules are in alarm. Once you set the system port density to match the physical modules, the alarms clear. A new ViewRunner alarm definition follows:

If you insert a module with ATU-C line coding into the right side of the chassis or a module with STU-C line coding into the left side of the chassis, a ViewRunner alarm activates.

Port Allocation (Upgrade and Restoration)

A ViewRunner software upgrade allows you to

  • Save the current configuration

  • Replace all dual-port modules with quad-port modules

  • Restore the configuration so that you can restore the configuration of the first two ports

Reset Fields After Cancel

A series of warning messages display when locking or unlocking ports or modules. These warnings allow you to select Cancel, to abort the action. If you select Cancel, the main screen refreshes and resets the fields to their original values.

Logical Service-Oriented Navigation

Logical service-oriented navigation supports resource identifiers as hyperlinks to the associated configuration panel for that resource. For example, the Performance dialog box allows you to click on a blue Subscriber ID link to open the Subscriber Properties dialog box.

Administrative State Icons

New icons, a lock and a key, appear on the Cisco 6100 Chassis view and are used in place of the module ejector tab color to indicate the administrative state. The icons display as follows:

  • Lock icon

    • Module is locked or all ports are locked

    • Module is unlocked, but all ports are locked

  • Unlock icon

    • Module is unlocked and all ports are unlocked

  • Both Lock and Key icons

    • Module is unlocked, but at least one port is locked

New Cisco/Netspeed Part Number Table

The FCM now contains a table listing the Cisco and corresponding Netspeed product part numbers in the View Equipment Inventory dialog box.

FCM keyword

All new features have a new keyword in the FCM. The keyword indicates all features that are supported by the system controller revision.

EPD Threshold

The following new fields and their value ranges are added to the EPD Threshold dialog box:

  • Voice---0 to 5

  • Voice signaling---0 to 10

  • Data---0 to 60

Each field represents an ATM queue.

Fault Management

ViewRunner supports any alarms associated with mixing two- and four-line ports.

Chassis Half

ViewRunner for HP OpenView Release 3.0.0, segregates physical pools according to ADSL or SDSL.

The rules for assigning a physical pool type follow:

    1. Physical pool type is set in the 6100 Properties dialog box.

    2. To assign an SDSL pool, the connect mode must be Direct Connect.

Test Bus Support

You can provision modems for test bus support and enable or disable test bus support on a per port basis. Only one port may use the test bus at a time.

The rules for enabling Test Bus support follow:

    1. Port must be locked.

    2. Maintenance state must be set to Maintenance.

    3. Removing the port from the Maintenance state automatically disables Test Bus support.

The test bus support feature allows you to put the CPE module in test mode with the system controller without disconnecting near-end cable access to the CPE line.

Software Download Wizard

Images are now compressed on the Cisco 6100 node to allow two system controller images (and network interface images, if in-band) to be present on the node at the same time. One is active and one inactive.

The ViewRunner Software Download wizard allows you to view the list of hwRevisions/images in the RDF1.

The rules relating to software download architecture follow:

  • A new field, Type, exists in the hwRevision table and in the RDF for line code.

  • ViewRunner Software Download wizard displays the

    • List of hwRevisions/images in RDF

    • Line code and module type associated with each hwRevision/image

    • Space required for the selected hwRevisions/images

    • Available space on the node

  • All images for the node hardware are selected automatically. You can then deselect images. You cannot deselect the

    • System controller image

    • Network interface image, if in-band

Defaults Modified

You can modify subscriber and nonsubscriber parameter defaults by editing the vrconstants.conf file.

Automatic download capability for DSP2 Firmware

The software download wizard now provides you with the ability to download DSP Firmware.

1RDF = Release Definition File
2DSP = digital signal processor

Important Notes

The following pertains to ViewRunner for HP OpenView, Release 3.0.0.

ViewRunner for HP OpenView Patches

The following patches are required for HP OpenView:

Cisco Systems distributes patch PSOV_02243 and PSOV_02402 on the ViewRunner for HP OpenView CD and on CCO because it is no longer available from the HP support web site. When HP created the newest cumulative consolidated patch, PSOV_02468, they deleted the older patches from their web site. Patches PSOV_02243 and PSOV_02402 tested with ViewRunner for HP OpenView 2.4.1 and are certified by Cisco Engineering. The newer patch is not known to cause any problems, however, it has not been tested.

During the installation of ViewRunner for HP OpenView, a prompt asks for both patches, PSOV_02243 and PSOV_02402. This patch was the Cumulative Consolidated Patch and its subsequent patch was available when ViewRunner was developed. If you do not have both patches installed, the installer script gives the following response:

Patch PSOV_02243 is not installed. Install the patch and restart the ViewRunner for HP OpenView Server installation.

Press enter or Y to continue or Q to quit: Y

Patch PSOV_02402 is not installed. Install the patch and restart the ViewRunner for HP OpenView Server installation.

Press enter or Y to continue or Q to quit: Y


Note Press Enter or type Y to continue the installation if you know that you have a newer patch installed and Cisco Systems has certified a newer patch than the one used at the time of development.

Open Caveats

The caveats listed in Table 8 are open as of Release 3.0.0.


Table 8: Open Caveats as of Release 3.0.0
Caveat Number Description

CSCdp06467

Software download hangs after the validate was successful message. No messages are displayed in the download wizard after the "validate was successfull" for more than 5 minutes.

Impact: This may happen during any software download with VROV 3.0.0.

Workaround: If there are no messages in the software download wizard after the "validate was successfull" message for more than 5 minutes, then click theCancel button and restart the download.

CSCdp20730

A ViewRunner user logged in as guest is able to delete some maps (including the ones created while logged in as an admin).

Impact: The config privileges that are associated with the admin ViewRunner user are for the DSLAM and not for the map. They have nothing to do with unix user/file permissions. Because the unix user ID is the same, you areable to delete a map. Because HP OpenView does not generate any events when a map is deleted, it is not possible to display a warning message when a ViewRunner user who is logged in as a guest deletes a map. Moreover, the map can also be deleted when a ViewRunner user is not logged in or even from a unix command line.

Workaround: The map can be recreated by creating a new ViewRunner-enabled map with the same name. As the master data is stored in the Oracle database, the map will be recreated completely. If the number of nodes are very large, creating a new map might take some time.

CSCdp36485

After DOH to Direct Connect migration, subscribers are missing.

Impact: This will happen when the information about the Cisco 6110 ID in the vrmapping file does not match the actual setting of the Cisco 6110 ID.

Workaround: Before running the migration utility do the following steps:

    1. Verify that the Cisco 6110 ID is the same in the vrmapping file and the actual Cisco 6110.

    2. Save the DOH configuration. Then if there is a problem, the original DOH configuration can be restored from the saved .NSS file.

CSCdp37012

Subscribers are lost during the DOH to Direct Connect Migration process.

Impact: When the Next button on the Migration Wizard is selected to start the migration process, a maximum of 64 (when the 2 Port (ATU-C) option is selected) or 128 (when the 4 Port (Flexi ATU-C) option is selected) subsribers will be converted. The remaining subscribers will be lost without warning.

Workaround: None.

CSCdp62943

When trying to change the view map, sometimes the ovw session hangs and cannot be closed. This happens about 25 percent of the time and is getting more frequent.

When this problem appears, at the bottom of Root window status bar area instead of showing "Synchronizing," it will display "Closing."

Impact: This occurred on a system with limited resources that was being used by several engineers performing ViewRunner testing. The systems performance continually degraded over time with each user killing of high load processes unaware that the processes were live/real. This has not been seen in other environments. There were many open chassis views requiring more memory than was available; the disk was chattering while swapping constantly.

Workaround: If you have exceeded the limits of your system and rapid degradation occurs, it may be necessary to manually kill the zombie ovw process(s).

CSCdp67101

The maximum value for PVC Idle Mark (2147483647) is displayed as 0 on the Subscriber Properties dialog box. Spinning below 0 shows a value of 2147483646 instead of 2147483647. The user can set the maximum value only by manual editing.

Impact: When you enter a value of 2147483647 for PVC Idle Mark and click Apply, the value displayed in the box is 0.

Workaround: None.

CSCdp69130

Subscriber ID is not fully displayed on the View All Subscribers dialog box.

Impact: When the width of the characters in a subscriberID/circuitID is more that the average width (as in the case of capital letters), the subscriberID is not displayed fully in the Subscriber ID column and the General section on the View All Subscribers dialog box.

Workaround: Subscriber ID column---The column width can be changed by pressing the Shift key and the middle button of the mouse. General Details Section---None.

Resolved Caveats

The caveats listed in Table 9 are resolved in ViewRunner for HP OpenView Release 3.0.0.


Table 9: Resolved Caveats in Release 3.0
DDTS ID Description

CSCdk93436

Error message not displayed sometimes for invalid rates.

CSCdk85625

Download system software will see different revisions.

CSCdk71088

Active Connections window does not resize properly.

CSCdk70988

View All Subscribers column heading incorrect in Direct Connect mode.

CSCdk70805

Pool Deletion warning message incorrect.

CSCdk65277

Deleting multiple 6100s from a subtend group does not work.

CSCdk63274

Service State Details group box size changes in STM status window.

CSCdk41723

SC should not be reset if nothing is changed in the software download.

CSCne01885

Initial size of Chassis View is incorrect.

CSC64133

Config Sync Error Disables Intelligent Config Sync.

Related Documentation

The following sections list the CO and customer premises equipment (CPE) publications that relate to the Cisco DSL product family.

CO Publications

A complete list of all released Cisco 6100 Series system with NI-1 related documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/index.htm.

The following ViewRunner management software is used to provision and manage the Cisco 6100 Series system with NI-1. A complete list of all released ViewRunner documentation is available on the Word Wide Web.

CPE Publications

The Cisco CPE, also known as the Cisco 600 Series, is part of the Cisco end-to-end DSL product family. CPE comprises modems and routers at the customer site primarily used by home office and corporate LAN personnel. Most CPE uses the Cisco Broadband Operating System (CBOS) as its operating system. CBOS provides a comprehensive command set and web interface that allow you to configure your Cisco CPE modem or router.

A complete list of all released Cisco 600 Series documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c600s/index.htm.

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.

This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

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Copyright © 2000, Cisco Systems, Inc.
All rights reserved.


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Posted: Mon Feb 21 17:14:54 PST 2000
Copyright 1989 - 2000©Cisco Systems Inc.