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About This Guide

About This Guide

The Cisco Customer Premises Equipment (CPE) Commander software is used to manage Cisco 67x settings. This section explains the objectives, audience, and organization of the Cisco CPE Commander User Guide. It also defines the conventions used to convey instructions and information used throughout the guide.

Document Objective

The Cisco CPE Commander User Guide describes how to install, launch, and use the Cisco CPE Commander. For additional information on companion publications, see the "Related Documentation" section.

Audience

The Cisco CPE Commander User Guide is designed for end users, system managers, and network managers.

Document Organization

The Cisco CPE Commander User Guide is organized as follows:

Document Conventions

This publication uses the document conventions as listed in Table 1, Table 2, and Table 3.


Table 1: Font Conventions
Convention Definition Sample

Times bold

Text body font used for arguments, commands, keywords, and punctuation that is part of a command that the user enters in text and command environments.

This is similar to the UNIX route command.

Times italic

Text body font used for publication names and for emphasis.

See the Cisco 6100 Series User's Guide for further details.

courier

Example font used for screen displays, prompts, and scripts.

Are you ready to continue? [Y]

courier bold

Example font used to indicate text the user enters in examples of command environments.

Login: root
Password: <password>


Table 2: Command Syntax Conventions
Convention Definition Sample

vertical bars ( | )

Separate alternative, mutually exclusive elements.

offset-list {in | out} offset

square brackets ([ ])

Indicate optional elements.

[no] offset-list {in | out} offset

braces ({ })

Indicate a required choice.

offset-list {in | out} offset

braces within square brackets ([{ }])

Indicate a required choice within an optional element.

[{letter\number}Enter]

boldface

Indicates commands and keywords that are entered literally as shown.

[no] offset-list {in | out} offset

italics

Indicate arguments for which you supply values.

Note   In contexts that do not allow italics, arguments are enclosed in angle brackets (< >).

offset-list {in | out} offset


Table 3:
Note, Timesaver, Tip, Caution, and Warning Conventions
Convention Description
Note

Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.

Timesaver

Means the described action saves time. You can save time by performing the action described in the paragraph.

Tip

Means the following are useful tips.

Caution

Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Warning

Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. To see translated versions of the warning, refer to the Regulatory Compliance and Safety Information document that accompanied the device.

Related Documentation

The companion publications to the Cisco CPE Commander User Guide are the Cisco 67x Installation and Configuration Guides, which provide instructions for using and configuring the applicable Cisco 67x customer premises equpment.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

http://www.cisco.com/go/subscription

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:


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Posted: Sat Sep 28 01:23:59 PDT 2002
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