Using the Cisco CPE Commander

Using the Cisco CPE Commander Windows

PC and Macintosh Platforms Window Tabs

Using the Call Tab

Call Tab on a PC Platform

Call Tab on a Macintosh Platform

Using the Link Tab

Link Tab on a PC Platform

Link Tab on a Macintosh Platform

Using the Device Tab

Device Tab on the PC Platform

Using the Device Tab on the Macintosh Platform

Diagnostics Tab on a PC

Using the Diagnostics Tab on a Macintosh Platform

Download Configuration

Using the Cisco CPE Commander

This chapter describes how to use the Cisco Customer Premises Equipment (CPE) Commander settings to view and change Cisco 67x device settings. The Cisco CPE Commander works on PC platforms (Windows 2000, Windows NT, Windows 95, and Windows 98) and Macintosh platforms.

Using the Cisco CPE Commander Windows

After you log in to the Cisco CPE Commander, the Cisco CPE Commander windows appear. Use the Cisco CPE Commander fields and action buttons described in this section to run the CPE Commander software and manage the Cisco 67x device.

PC and Macintosh Platforms Window Tabs

On both the PC and the Macintosh platforms, the Cisco CPE Commander contains the following tabs:

Call tab
Link tab
Device tab
Diagnostics tab

The tabs are described in the following sections.

Using the Call Tab

Use the Call tab to view information for a selected connection, including:

Virtual Path Identifier (VPI)/Virtual Circuit Identifier (VCI) numbers for selected connection

Transmission statistics of bytes and packets received and transmitted

Connection status

Point-to-Point Protocol (PPP) login information

Loopback testing

Call Tab on a PC Platform

Figure 2-1 shows the Call tab as it appears on a PC platform.

Figure 2-1: Call Tab for PC Platform

Table 2-1 lists definitions for Call tab fields.

Table 2-1: Call Tab Field Descriptions for PC Platform

Field Name	Description
Connection Selection List	Multiple VCs selectable. Connection 1 is wan 0-0 in the CLI. Connection 2 through 4 (available through drop-down menu) equate to wan 0-1 through wan 0-3.
VPI Number	VPI for a specific connection.
VCI Number	VCI for a specific connection. Ranges from 0 to 3.
Bytes Rx	Number of bytes received for a specified connection.
Bytes Tx	Number of bytes transmitted for a specified connection.
Packets Rx	Number of packets received for a specified connection.
Packets Tx	Number of packets transmitted for a specified connection.
Auth. Failures	Number of failed attempts at PPP authentication.
Reset Stats	Zeroes out all of the counters on this tab.
Connection State	The state of the connection. These states are described in Request for Comments (RFC) 1661, The Point-to-Point Protocol (PPP). Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states.
IPCP State	The state of the connection. These states are described in RFC 1661. Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states. Note If CPE is not configured for PPP mode, IPCP state will show <not applicable>.
Set PPP Login Info	Opens the PPP Information dialog box. You can change your PPP login name, or your PPP password, or both.
End-To-End	Ping to test end-to-end connection.
Segment	Ping to test this segment.
Open/Close	Open/close the selected VC (training up the CPE if necessary).

The Call tab contains the following action items:

OAM F5 Loopback—Allows you to ping either the end-to-end connection or the current segment. If you click either the End-To-End or the Segment button, a dialog box appears. (See Figure 2-2.)

Figure 2-2: OAM F5 Ping

Set PPP Login Info—Allows you to change either your PPP login name or password, or both. If you click Set PPP Login Info, a dialog box appears. (See Figure 2-3.)

Figure 2-3: Set PPP Login Info Dialog Box

: Enter the Login Name and Password in the fields provided and click OK to apply changes.

Call Tab on a Macintosh Platform

Figure 2-4 shows the Call tab as it appears on a Macintosh platform.

Figure 2-4: Call Tab for Macintosh Platform

Table 2-2 lists definitions for Call tab fields.

Table 2-2: Call Tab Fields for Macintosh Platforms

Field Name	Description
Connection Selection List	Multiple VCs selectable. Connection 1 is wan 0-0 in the CLI. Connection 2 through 4 (available through drop-down menu) equate to wan 0-1 through wan 0-3.
VPI Number	VPI for a specific connection.
VCI Number	VCI for a specific connection. Ranges from 0 to 3.
Bytes Rx	Number of bytes received for a specified connection.
Bytes Tx	Number of bytes transmitted for a specified connection.
Packets Rx	Number of packets received for a specified connection.
Packets Tx	Number of packets transmitted for a specified connection.
Auth. Failures	Number of failed attempts at PPP authentication.
Reset Stats	Zeroes out all of the counters on this tab.
Connection State	The state of the connection. These states are described in RFC 1661. Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states.
IPCP State	The state of the connection. These states are described in RFC 1661. Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states. Note If CPE is not configured for PPP mode, IPCP state will show <not applicable>.
Set PPP Login Info	Opens the PPP Information dialog box. You can change your PPP login name, or your PPP password, or both.
End-To-End	Ping to test end-to-end connection.
Segment	Ping to test this segment.
Open/Close	Open/close the selected VC (training up the CPE if necessary).

The Call tab contains the following action items:

OAM F5 Loopback—Allows you to ping either the end-to-end connection or the current segment. If you click either End-To-End or Segment, a dialog box appears. (See Figure 2-5.)

Figure 2-5: OAM F5 Ping

Set PPP Login Info—Allows you to change either your PPP login name or password, or both. If you click Set PPP Login Info, a dialog box appears. (See Figure 2-6).

Figure 2-6: Set PPP Login Info Dialog Box

: Enter the Login Name and Password in the fields provided and click OK to apply changes.

Using the Link Tab

Use the Link tab to view the following information:

Link statistics—Sum of all transmit and receive statistics collected for the duration of the connection

Error statistics—Number of errors received on the line

Upstream and downstream data rates

Note The Link tab also displays timer information. The timers shown on the Link tab are set from the CPE command-line interface. Your service provider (SP) can also set timers that cause your connection to time out. To inform you that the SP has terminated your session, the Cisco CPE Commander software displays dialog box messages.

Link Tab on a PC Platform

Figure 2-7 shows the Link tab as it appears on a PC platform.

Figure 2-7: Link Tab for PC Platform

Table 2-3 lists definitions for Link tab fields.

Table 2-3: Link Tab Field Definitions for PC Platform

Field Name	Description
Bytes Rx	Number of bytes received.
Bytes Tx	Number of bytes transmitted.
Packets Rx	Number of packets received.
Packets Tx	Number of packets transmitted.
ScalaRate	Your SP sets this rate. ScalaRate only applies to the upstream rate.
Link State	Status of the link between the Cisco 67x device and the central office (CO). Options include: Searching—The Cisco 67x device is trying to locate a CO with which to connect. Training—The Cisco 67x device has located a CO and is training. Pending—The Cisco 67x device is completing the connection. Trained—The Cisco 67x device has established a connection with the CO. Down—The Cisco 67x device is inactive. Busy—The CO has no connection available. Note When you train at high rates, the Cisco 67x device flashes the Searching, Training, and Pending link states several times before connecting to the CO equipment.
Busy Count	Number of times the Cisco 67x device attempted to connect to the CO equipment but could not because the CO equipment was busy.
Line Quality	Number between 12 and 45. This number describes the quality of the physical connection between the Cisco 67x device and CO equipment. The higher the number, the better the quality of the physical connection.
Session Timer	When the timer type is Session, the Cisco 67x device drops the link when Elapsed Time equals the Timer Period. Note Your SP defines the timer types.
Idle Timer	When the timer type is Idle, the Cisco 67x device resets the Elapsed Time field when the link resumes activity. However, if the link remains inactive for the entire Timer Period, the Cisco 67x device drops the link. Note Your SP defines the timer types.
Elapsed Time	Elapsed time of the timer type. Varies according to Timer Type. If the Timer Type is: Idle—The Elapsed Time is the time elapsed since the last activity on the link. Session—The Elapsed Time is the total time that the current session has been up and running. Note If the Elapsed Time field reads Off, the field is not currently active.
Timer Period	Time period that, after elapsed, cues the Cisco 67x device to drop the link. Varies according to Timer Type. If the Timer Type is: Idle—Timer Period specifies the length of time the link can be inactive before the link is dropped. Session—Timer Period specifies the maximum amount of time that a session can be active before the link is dropped. The maximum Timer Period for Session is 240 minutes. Note If the Timer Period field reads Off, the field is not currently active.
RS Corrected	Specifies the number of Reed-Solomon Corrected errors. Reed-Solomon is an Error Correction Code (ECC) that allows data that is being read or transmitted to be checked for errors and, if necessary, corrected immediately.
RS Uncorrected	Specifies the number of Reed-Solomon uncorrected errors.
CRC	Cyclic Redundancy Check. Indicates that an error occurred during a transmission. Note It is normal for your system to exhibit a small number of CRC errors.
Upstream	Upstream line rate.
Downstream	Downstream line rate.
Reset Stats	Zeroes out all of the counters on this tab.
Untrain/Train	Untrain (any VCs opened on the Call tab will be closed). Train (any enabled VCs will be opened).

Link Tab on a Macintosh Platform

Figure 2-8 shows the Link tab as it appears on a Macintosh platform.

Figure 2-8: Link Tab for Macintosh Platform

Table 2-4 lists definitions for Link tab fields.

Table 2-4: Link Tab Field Definitions for Macintosh Platform

Field Name	Description
Bytes Rx	Number of bytes received.
Bytes Tx	Number of bytes transmitted.
Packets Rx	Number of packets received.
Packets Tx	Number of packets transmitted.
ScalaRate	Your SP sets this rate. ScalaRate only applies to the upstream rate.
Link State	Status of the link between the Cisco 67x device and the central office (CO). Options include: Searching—The Cisco 67x device is trying to locate a CO with which to connect. Training—The Cisco 67x device has located a CO and is training. Pending—The Cisco 67x device is completing the connection. Trained—The Cisco 67x device has established a connection with the CO. Down—The Cisco 67x device is inactive. Busy—The CO has no connection available. Note When you train at high rates, the Cisco 67x device flashes the Searching, Training, and Pending link states several times before connecting to the CO equipment.
Busy Count	Number of times the Cisco 67x device attempted to connect to the CO equipment but could not because the CO equipment was busy.
Line Quality	Number between 12 and 45. This number describes the quality of the physical connection between the Cisco 67x device and CO equipment. The higher the number, the better the quality of the physical connection.
Session Timer	When the timer type is Session, the Cisco 67x device drops the link when Elapsed Time equals the Timer Period. Note Your SP defines the timer types.
Idle Timer	When the timer type is Idle, the Cisco 67x device resets the Elapsed Time field when the link resumes activity. However, if the link remains inactive for the entire Timer Period, the Cisco 67x device drops the link. Note Your SP defines the timer types.
Elapsed Time	Elapsed time of the timer type. Varies according to Timer Type. If the Timer Type is: Idle—The Elapsed Time is the time elapsed since the last activity on the link. Session—The Elapsed Time is the total time that the current session has been up and running. Note If the Elapsed Time field reads Off, it is currently not active.
Timer Period	Time period that, after elapsed, cues the Cisco 67x device to drop the link. Varies according to Timer Type. If the Timer Type is: Idle—Timer Period specifies the time the link can be inactive before the link is dropped. Session—Timer Period specifies the maximum time that a session can be active before the link is dropped. The maximum Timer Period for Session is 240 minutes. Note If the Timer Period field reads Off, it is currently not active.
RS Corrected	Specifies the number of Reed-Solomon Corrected errors. Reed-Solomon is an Error Correction Code (ECC) that allows data that is being read or transmitted to be checked for errors and, if necessary, corrected immediately.
RS Uncorrected	Specifies the number of Reed-Solomon uncorrected errors.
CRC Errors	Cyclic Redundancy Check. Indicates that an error occurred during a transmission. Note It is normal for your system to exhibit a small number of CRC errors.
Upstream	Upstream line rate.
Downstream	Downstream line rate.
Reset Stats	Zeroes out all of the counters on this tab.
Untrain/Train	Untrain (any VCs opened on the Call tab will be closed). Train (any enabled VCs will be opened).

Using the Device Tab

Use the Device tab to view device information, such as the software type, version number, and other attributes. The Media Access Control (MAC) address field associated with the Cisco 67x device hardware also appears on the Device tab.

The Device tab includes three buttons that allow you to:

Switch between one Cisco 67x device and another

Set a new exec-level password

View the error log for this device

Note If a feature does not apply to the platform you have selected, that feature is greyed out and not available.

Device Tab on the PC Platform

Figure 2-9 shows the Device tab as it appears on the PC platform.

Figure 2-9: Device Tab for PC Platform

The Device tab contains the following action items:

DOH Mode—When enabled is selected, the Cisco CPE retrains automatically when a link is dropped. When enabled is not selected, the Cisco CPE does not retrain automatically when a link is dropped.

Transmit Power—Analogous to the CLI command set int wan0 txpower. Allows you to select the transmit power from a range of settings: Full Power, -3 db, -6 db, -9 db, -12 db, -15 db. The selected value takes effect immediately (no submit or save necessary).

Select Device—Allows you to switch to a different Cisco 67x device. If you click Select Device, a dialog box appears. (See Figure 2-10.)

Figure 2-10: Search for Devices Dialog Box

To select another CPE device to manage, left-click the CPE device and click OK.
To select a default managed CPE device, left-click the device, click the Save Managed Device check box at the bottom of the dialog box, and click OK.

Set Exec Password—Allows you to change your Exec level password. If you click Set Exec Password, a dialog box appears. (See Figure 2-11.)

Figure 2-11: Set Exec Password Dialog Box

: To change the password, enter the new password and re-enter the password to confirm. Click OK to apply changes.

Using the Device Tab on the Macintosh Platform

Figure 2-12 shows the Device tab as it appears on a Macintosh platform.

Figure 2-12: Device Tab for Macintosh Platform

The Device tab contains the following action items:

DOH Mode—When enabled is selected, the Cisco CPE retrains automatically when a link is dropped. When enabled is not selected, the Cisco CPE does not retrain automatically when a link is dropped.

Transmit Power—Analogous to the CLI command set int wan0 txpower. Allows you to select the transmit power from a range of settings: Full Power, -3 db, -6 db, -9 db, -12 db, -15 db. The selected value takes effect immediately (no submit or save necessary).

Select Device—Allows you to switch to a different Cisco 67x device. If you click Select Device, a dialog box appears. (See Figure 2-13.)

Figure 2-13: Search for Devices Dialog Box

To select another CPE device to manage, click the CPE device and click OK.

To select a default managed CPE device, click the CPE device and click the Save Config check box at the bottom of the dialog box. Click OK to apply changes.

To auto-discover a new device, click Discover.

Set Exec Password—Allows you to change your Exec level password. If you click Set Exec Password, a dialog box appears. (See Figure 2-14.)

Figure 2-14: Set Exec Password Dialog Box

: To change the password, enter the new password. Click OK to apply changes.

Diagnostics Tab on a PC

The Diagnostics tab allows you to see statistics for your CPE devices and can be used as a troubleshooting aid. It contains the following buttons:

WAN Port—Allows you to view the state of the WAN Port for the selected device.

Ethernet Port—Allows you to view the statistics for the Ethernet Port of the selected device.

Internal Connections—Allows you to view the status of the connections on the CPE device.

View Device Log—Allows you to view the error log for this device. If you click View Device Log, a dialog box appears. (See Figure 2-15.)

Figure 2-15: View Device Log Dialog Box

Messages displayed in the Device Log are explained in the Cisco Broadband Operating System (CBOS) user documentation.

Download Configuration—Click this button to download the configuration file of the CPE device to the Macintosh system.

Note You must have tftp enabled to download the configuration file. Otherwise, the following message displays:
TFTP daemon is not enabled on device

Caution When you click this button, the machine will reboot and you will need to log in again and enter the correct password.

To update the log information, click Refresh.
To exit the dialog box, click Close.

Using the Diagnostics Tab on a Macintosh Platform

The Diagnostics tab on a Macintosh platform contains the following action items:

WAN Port—Allows you to view the state of the WAN Port for the selected device.

Ethernet Port—Allows you to view the statistics for the Ethernet Port of the selected device.

Internal Connections—Allows you to view the status of the connections on the CPE device.

View Device Log—Allows you to view the error log for this device. If you click View Device Log, a dialog box appears. (See Figure 2-15.)

Figure 2-16: View Device Log Dialog Box

Messages displayed in the Device Log are explained in the Cisco Broadband Operating System (CBOS) user documentation.

Download Configuration—Click this button to download the configuration file of the CPE device to the Macintosh system. A popup window opens.

Download Configuration

Select the configuration file you want to download and click Choose.

Note You must have tftp enabled to download the configuration file. Otherwise, the following message displays:
TFTP daemon is not enabled on device

Figure 2-17: Download Configuration Dialog Box

Caution When you download a configuration file, the machine will reboot and you will need to log in again and enter the correct password.

To exit the dialog box, click Cancel.

Table of Contents