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Table Of Contents
Document Version and Solution Release
Viewing Online Documents in Your Browser
Obtaining Technical Assistance
Preface
The Cisco ASAP (Any Service, Any Port) Solution is a unified network architecture that delivers integrated data, voice, fax, and wireless services at a profit, serving both end users and application developers. Cisco AS5000 series universal gateways are the foundation of the network infrastructure. These platforms handle dial, VoIP, fax, and TDM switching services on a call-by-call basis. In addition, the Cisco ASAP Solution is compatible with the Cisco AS5300 and Cisco AS5800 where these are required to provide dial-only service.
This document and other documents related to this solution can be found under Cisco Any Service, Any Port (ASAP) Solution at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/solution/asap/index.htm
Note All Cisco solutions documents can be found under Cisco Solutions, at the following URL:
http://www.cisco.com/univercd/cc/td/doc/solution/index.htm
This preface presents the following major topics:
• Document Version and Solution Release
• Audience
• Scope
• Obtaining Technical Assistance
Document Version and Solution Release
This is the first release of this document, which covers Release 1.0(0) of the Cisco ASAP Solution. Software upgrades or bug fixes to Release 2.0 will be indicated by 1.0(1), 1.0(2), and so on. As significant new features are added, the subsequent major releases will be indicated by 2.0(0), 3.0(0), and so on. Document version history is detailed below.
Document Version Number Date Notes1
12/12/01
This document was first released.
2
04/03/02
Gateway provisioning has been expanded and made more modular. VPDN (L2TP) provisioning has been detailed.
Audience
The target audience for this document is assumed to have basic knowledge in the following areas:
•Familiarity with basic UNIX commands and operations, in order to configure the Cisco SC2200 Signaling Controller
•Familiarity with configuring T1/E1 CAS and PRI signaling on the Cisco AS5000 series
•Familiarity with configuring a basic H.323 gateway on the Cisco AS5000 series
•Familiarity with configuring a basic H.323 gatekeeper on the Cisco 3600 or 7200 series
•Familiarity with the following Cisco Solutions:
–Cisco Wholesale Voice Solution
–Cisco SS7 Interconnect for Voice Gateways Solution
–Cisco SS7 Interconnect for Access Servers Solution
Note For documentation on all Cisco solutions, refer to Cisco Solutions at the following URL:
http://www.cisco.com/univercd/cc/td/doc/solution/index.htm
Scope
This document presents the fundamental design and configuration information that is required to establish the various services provided by the Cisco ASAP Solution. Service provider networks may have additional requirements that are beyond the scope of this document.
In addition, this document is primarily for Cisco products. To establish and maintain third-party products and applications that may be a part of the Cisco ASAP Solution, refer to the documentation provided by the vendors of those products.
Document Organization
The major sections of this document are as follows:
Section Title Major TopicsPreface
Preface
Provides an overview of this document and lists related resources.
Chapter 1
Chapter 2
• Optimizing the Universal Gateway
Chapter 3
• Establishing Additional Components to Support Dial
• Establishing Additional Components to Support Voice
Chapter 4
• Resource and Network Management
• Traffic Engineering Guidelines
Chapter 5
• Establishing H.323 Core Components
• Establishing SS7 Signaling Components
• Establishing Cisco Catalyst Switches
Glossary
Glossary
Defines abbreviated terms used in this document
Index
Index
Related Documents
The majority of the documents referred to in the Cisco ASAP Solution Implementation Guide are available online. They are discussed as you need to refer to them. In the electronic (PDF) version of this document you can click on the URL (Uniform Resource Locator, often referred to as the website) associated with the title of a document, and the selected document will appear within the Adobe Acrobat application window. You can also use the Text Select Tool (third icon from the top, at the left of the Acrobat application window) to copy a URL from the PDF document and paste it into the location field of your browser.
Viewing Online Documents in Your Browser
As you click on links, the files you select may be added to the current document. When you close the file, you will be prompted to save the file. (You will not be able to save the file to a CD.) If you choose not to save the larger file that is created, click No when prompted to save the file. However, if you acquire documents that you want to save in a new file, you can save that file to another disk or drive with a new name of your own choosing. Set the following preferences within the Acrobat application to open weblinks in your browser, rather than within Acrobat.
You can obtain the latest version of Adobe Acrobat Reader at http://www.adobe.com.
Step 1 Select the browser you want to use.
a. From the Acrobat main menu, choose File > Preferences > Weblink. The Weblink Preferences window opens.
b. In the Weblink Preferences window, click Browse (or Select) and locate the browser you wish to use.
c. Select Connection Type from the pull-down menu. Choose Standard if your browser is not listed.
d. Click OK to save your settings.
Step 2 Make sure that Acrobat opens weblinks in your browser.
a. From the Acrobat main menu, choose File > Preferences > Web Capture. The Web Capture Preferences window opens.
b. Choose Open Weblinks: In Web Browser.
c. Click OK to save your settings.
Document Conventions
Command descriptions use the following conventions:
Screen examples use the following conventions:
screen font
Terminal sessions and information the system displays are in screen font.
boldface screen font
Information you must enter is in boldface screen font.1
italic screen font
Arguments for which you supply values are in italic screen font.
This pointer highlights an important line of text in an example.
^
The symbol ^ represents the key labeled Control. For example, the key combination ^D in a screen display means hold down the Control key while you press the D key.
< >
Nonprinting characters, such as passwords, are in angle brackets in contexts where italic font is not available. Also used to represent variables in command line examples where screen font is used.
[ ]
Default responses to system prompts are in square brackets.
!, #
An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.
1 As this document makes use of annotated configurations, the rigorous use of boldface type to indicate what the user must enter is relaxed.
Note the use the following conventions:
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.
Timesavers use the following conventions:
Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.
Cautions use the following conventions:
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Tips use the following conventions:
Tip Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.
Terms and Acronyms
For definitions of terms and acronyms used in the following chapters, refer to the glossary at the end of this document.
For an online listing of internetworking terms and acronyms, refer to the following URL:
http://www.cisco.com/univercd/cc/td/doc/cisintwk/ita/index.htm
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
Posted: Fri Nov 12 09:53:47 PST 2004
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