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Table Of Contents
Cisco SS7 Interconnect for Voice Gateways Solution Documentation
Obtaining Technical Assistance
Preface
Document Objectives
This guide describes how to provision the Cisco SS7 Interconnect for Voice Gateways Solution by using the provisioning tools provided with the Cisco Media Gateway Controller (MGC) software. The tools include:
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Cisco Media Gateway Controller Manager (CMM) for Cisco MGC software Release 7.3(x) and 7.4(x).
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Audience
The primary audience for this document is network operators and administrators who have experience in the following areas:
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In addition, the following audiences may find this document useful:
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Document Organization
This document contains the following chapters listed in Table 1:
Table 1 Document Contents
Provides an overview of the Cisco SS7 Interconnect for Voice Gateways Solution. Contains a brief review of provisioning tools used in this guide.
Provisioning the Cisco SS7 Interconnect for Voice Gateways Solution by Using CMM
Describes how to provision a sample
Cisco SS7 Interconnect for Voice Gateways Solution using the CMM.Provisioning the Cisco SS7 Interconnect for Voice Gateways Solution by Using VSPT
Describes how to provision a sample
Cisco SS7 Interconnect for Voice Gateways Solution using the VSPT.Provisioning the Cisco SS7 Interconnect for Voice Gateways Solution by Using MML
Describes how to provision a sample
Cisco SS7 Interconnect for Voice Gateways Solution using MML.
Documentation Map
Use the following documentation maps to navigate through the Cisco SS7 Interconnect for Voice Gateways Solution documentation suite.
Figure 1 Documentation Map
Documentation Suite
Refer to the documentation listed in the following sections for information about the Cisco MGC software and the solutions it supports.
Platform Documentation
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Cisco SS7 Interconnect for Voice Gateways Solution Documentation
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Document Conventions
Command descriptions use the following conventions:
Screen examples use the following conventions:
Note
Timesaver
Tip
Caution
Obtaining Documentation
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
Translated documentation is available at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
You can order Cisco documentation in these ways:
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http://www.cisco.com/cgi-bin/order/order_root.pl
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http://www.cisco.com/go/subscription
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Documentation Feedback
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
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If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
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The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://www.cisco.com/register/
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Posted: Wed Oct 20 10:40:05 PDT 2004
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