Preface

This preface describes the objectives, audience, organization, and conventions of this document, and explains how to find additional information on related products and services. It contains the following sections:

Document Objectives

This guide contains procedures for upgrading within the Cisco SS7 Interconnect for Access Servers and Voice Gateways Solutions. These procedures describe how to upgrade the following releases:

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From an installed Cisco SS7 Dial Access Solution (DAS) Release 2.0 to the Cisco SS7 Interconnect for Access Servers Solution Release 2.1 or 2.2

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Within a Cisco SS7 Interconnect for Access Servers Solution, from Release 2.1 to Release 2.2

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Within a Cisco SS7 Interconnect for Voice Gateways Solution, from Release 1.0 or 1.1 to
Release 1.3

The Cisco SS7 Interconnect for Access Servers Solution is the second version of Cisco's solution that provides dial offload services to IP networks. The first version was the Cisco SS7 DAS.

To follow the procedures in this manual, you should be familiar with the signaling controller (SC), Man-Machine Language (MML), the UNIX operating system, and Cisco IOS software.

Note

This guide uses SC host to refer to the combinations of Sun Microsystems, Inc. server hardware and SC software. The SC software supports other network solutions (in addition to the signaling controller) and is also called the Cisco Media Gateway Controller (MGC) Software. The software is also called the Cisco Telephony Controller Software.

These procedures are designed for upgrading both simplex (single) and high-availability configurations that contain two signaling controllers to provide switchover functions. In a simplex system, all call processing stops if an SC host fails. In the high-availability configuration, one host (active) is paired with a backup host (standby) that is designed to automatically take over as the active host if failure in call processing occurs.

In the Cisco SS7 Interconnect for Access Servers Solution, Cisco Systems recommends that signaling links no longer terminate in the A/B switch and ITK cards on the SC host, but be connected to Cisco Signaling Link Terminals (SLTs). Using the Cisco SLTs to terminate signaling provides a more robust and fault-tolerant system. A configuration using two SC hosts and two Cisco SLTs is a continuous-service configuration. A configuration using two SC hosts and ITK cards to terminate signaling is a high-availability configuration.

Note

The cards referred to as "ITK" are manufactured by Digi International AG (formerly known as IT Telekommunikations AG [ITK]).

Tip

The latest version of this guide and other documents referred to in this guide are always found on Cisco.com. Make sure that you are using the latest version of the documents before beginning these procedures.

Audience

The primary audience for this document is network operators and administrators who have experience in the following areas:

Document Organization

Table 1 Document Contents
Chapter	Title	Content
Chapter 1	Solution-Level Upgrade Procedures	Provides general information about upgrading your solution, including: •Tips for performing the upgrade •Hardware and software requirements •Procedural overview for each upgrade type
Chapter 2	Backing Up Your SC Host Data	Contains instructions for backing up your SC host data before performing the upgrade.
Chapter 3	Cisco Media Gateway Upgrade Procedures	Contains procedures for upgrading your Cisco 5x00 Access Servers.
Chapter 4	Cisco Signaling Link Terminal Upgrade Procedures	Contains procedures for upgrading your solution with the Cisco SLT and for upgrading the Cisco SLT itself.
Chapter 5	Upgrading SC Host Hardware	Provides hardware upgrade instructions for the Sun Netra t 100/105, Netra t 1120/1125, and Netra t 1400/1405. Covers upgrading the following components: •Hard drives •Processors •Memory
Chapter 6	Installing the Operating System on the SC Hosts	Contains instructions for installing the Sun Solaris 2.6 operating system and related software, including: •Solaris patches •Volume manager software •Alarm card software
Chapter 7	Upgrading Cisco SC2200 Software	Provides upgrade procedures for the Cisco SC2200 software. Includes directions for installing patches, restoring SC host configurations, and verifying proper functioning of the software.

Conventions

Table 2 Document Conventions
Convention	Description of usage	Comments
Boldface	Commands and keywords you enter literally as shown	offset-list
Italics	Variables for which you supply values	command type interface You replace the variable with the type of interface. In contexts that do not allow italics, such as online help, arguments are enclosed in angle brackets (< >).
Square brackets ([ ])	Optional elements	command [abc] abc is optional.
Vertical bars ( \| )	Separated alternative elements	command [ abc \| def ] You can choose either abc or def, or neither, but not both.
Braces ({ })	Required choices	command { abc \| def } You must use either abc or def, but not both.
Braces and vertical bars within square brackets ([ { \| } ])	A required choice within an optional element	command [ abc { def \| ghi } ] You have three options: nothing, abc def, or abc ghi.
Caret character (^)	Control key	The key combinations ^D and Ctrl-D are equivalent: Both mean hold down the Control key while you press the D key. Keys are indicated in capital letters, but are not case-sensitive.
A string	A nonquoted set of characters	For example, when your are setting an SNMP community string to public, do not use quotation marks around the string; otherwise, the string will include the quotation marks.
`System prompts`	Denotes interactive sessions, indicates that the user enters commands at the prompt	The system prompt indicates the current command mode. For example, the prompt `Router (config) #` indicates global configuration mode.
`Screen` font	Terminal sessions and information the system displays
Angle brackets (< >)	Nonprinting characters such as passwords
Exclamation points (!) at the beginning of a line	A comment line	Comments are sometimes displayed by the Cisco IOS software.

Note

Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

Timesaver

Means the described action saves time. You can save time by performing the action described in the paragraph.

Tip

Means the following information might help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. (To see translated versions of this warning, refer to the Regulatory Compliance and Safety Information that accompanied your equipment.)

Table 3 Data Type Conventions
Data Type	Definition	Example
Integer	A series of decimal digits from the set of 0 through 9 that represents a positive integer. An integer might have one or more leading zero (0) digits padded on the left side to align the columns. Leading zeros are always valid as long as the number of digits is less than or equal to ten digits total. The range of values is 0 through 4294967295.	123 000123 4200000000
Signed integer	This data type has the same basic format as the integer but can be positive or negative. When negative, it is preceded by the minus sign (-) character. As with the integer data type, this can be as many as 10 digits in length, not including the sign character. The value of this type has a range of -2147483647 through 2147483647.	123 -000123 -2100000000l
Hexadecimal	A series of 16-based digits from the set of 0 to 9, a to f, or A to F. The hexadecimal number might have one or more 0 digits padded on the left side. For all hexadecimal values, the maximum size is 0xffffffff (8 hexadecimal digits).	1f3 01f3000
Text	A series of alphanumeric characters from the ASCII character set. Tab, space, and double quote (" " ) characters cannot be used. Text can be as many as 255 characters; however, it is recommended that you limit the characters to no more than 32 for readability.	EntityID LineSES_Threshold99
String	A series of alphanumeric characters and white-space characters. A string is surrounded by double quotes on the left and right sides (" " ). Text can be as many as 255 characters; however, it is recommended that you limit the characters to no more than 80 for readability.	"This is a descriptive string."
Note Hexadecimal and integer fields in files might have different widths (number of characters) for column alignment.
IP address	The standard TCP/IP address expressed as four numbers, where each number is from 0 through 255 and consecutive numbers are separated by a period.	139.85.60.17 or 127.55.13.200

Documentation Suite

Consult the following documents for information about the Cisco SS7 Interconnect for Access Servers and Voice Gateways Solutions.

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Cisco SS7 Interconnect for Access Servers and Voice Gateways Solutions Gateway Guide

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Cisco SS7 Interconnect for Access Servers and Voice Gateways Solutions Provisioning Guide

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Cisco SS7 Interconnect for Voice Gateways Solution Release 1.3 Provisioning Guide

Related Documentation

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Regulatory Compliance and Safety Information for Cisco Media Gateway Controller Hardware

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Cisco Media Gateway Controller Software Release 7 Installation and Configuration Guide

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Cisco Media Gateway Controller Software Release 7 Operations, Maintenance, and Troubleshooting Guide

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Cisco Media Gateway Controller Software Release 7 MML Command Reference Guide

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Cisco Media Gateway Controller Software Release 7 Management Information Base Guide

Figure 1 shows the sequence in which the various manuals documenting the Cisco SS7 Interconnect for Access Servers and Voice Gateways Solutions should be read.

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at this URL:

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

•

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

•

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

•

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:

If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

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Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

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Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

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Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

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Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.

Table Of Contents

Preface

Document Objectives

Audience

Document Organization

Conventions

Documentation Suite

Related Documentation

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center