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Table of Contents

Preface

Preface

Objectives

The Cisco VCO/4K System Administrator's Guide describes how to configure the various components of your Cisco Systems switch. This guide provides instructions on how to access and use the system administration functions. While recommendations are made as to the purpose of each function, the specific host application may suggest other possibilities. Use this guide as an introduction or "road map" to system administration.

System administration refers to the menu-driven functions resident on the switch. These functions include Database Administration, System Configuration, Maintenance, and Diagnostics. Each function is described in detail throughout the remainder of this manual.


Note   This guide pertains to all Cisco system configurations running VCO/4K system software V5.1 FSR 00 or greater. Information in this guide includes all features and enhancements up to 5.2(0).

Audience

This guide is intended for all personnel with system administrator privileges. You should be familiar with the components of the switch as well as the system administrator master console. The master console is your access to the system administration functions.

When navigating the system administration menus and screens, you will be directed to use certain command actions such as keyboard entries. These command actions are frequently used throughout this manual. Refer to "Getting Started," for detailed information.

Certain on-screen commands are available throughout the system administration software. These commands appear in the lower right corner of the screen, and provide visual instruction or direction.

Document Organization

This publication is organized as follows:

"System Overview," provides an overview of the VCO/4K system.

"Getting Started," describes how to log in, log out, move the cursor, use the system administration keys and the basic design features of VCO/4K system administration.

"Database Administration," describes how to define inpulse and outpulse rules, group resources, create answer supervision and ISDN templates, configure line and trunk card characteristics, and more, using the system administration features of the Database Administration menu.

"System Configuration," describes how to specify VCO/4K system interaction with peripheral equipment, storage devices, and host computers using the system administration features of the System Configuration menu.

"Maintenance," describes how to make changes to VCO/4K system hardware and software using the system administration features of the Maintenance menu.

"Diagnostics," describes how to test and view the operating status of various system components using the system administration features of the Diagnostics menu.

"Supervision Signaling," describes two VCO/4K system signaling capabilities:

"T1/PRI Synchronization to Master Timing Link," describes T1/PRI synchronization—a dynamic process in the VCO/4K system that varies according to the Master Timing Link selection entered by the administrator under the Maintenance menu.

"Administration Keyboard Types," describes the keyboard types supported for each system administration interface—local console, remote maintenance console, or optional Ethernet Telnet connection.

"Customized Signaling and Span Types," describes the Interface Controller Card (ICC) Universal Protocol Generator (UPG) Update Tool. The tool allows you to modify the default .upg files in order to create custom Interface Controller Card (ICC) protocol data files for E&M and CAS/R2 protocols.

Document Conventions

This guide provides the following consistent visual clues to identify text and important descriptions:


Note   Means reader take note. Notes contain helpful suggestions.


Tip Means the following are useful tips.


Caution   Means reader be careful. In this situation, you might do something that could result in loss of data.


Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

Related Documentation

You may want to refer to the following documents that apply to your Cisco VCO/4K configuration:

System Administration Menu Structure

When referring to the system administration menu structure, the terms "menu," "function," "option," and "screen" are used throughout this guide. Figure 1 provides a sample menu structure format.

The system administration main menu displays four functions: Data Base Administration, System Configuration, Maintenance, and Diagnostics. You can access these functions while the system is processing calls. Each function displays multiple options, which, when selected, display a screen.

For example, from the system administration main menu, select the Data Base Administration function, then select the Card Summary option to view the information displayed in the Card Summary screen.


Figure 1: System Administration Menu Structure Format


Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

http://www.cisco.com/go/subscription

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:


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Posted: Sat Sep 28 15:10:32 PDT 2002
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